Eurostars Puerta Madrid

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8.6
/10
Very Good
681 reviews

What Guests Say About Their Stay

Abigail

10.0
/ 10
We didn’t get breakfast but I did appreciate being able to have an early check in. Only issue was there was hair on the shower assuming from previous guests… there was a full body mirror.

LUIS G

10.0
/ 10
My stay was excellent! The staff were incredibly kind, courteous, and helpful. The room was spotless and very comfortable. I also want to thank them for serving the ONE OF best breakfast in Madrid — delicious and beautifully presented. Highly recommended!

Peter

10.0
/ 10
Excellent no frills hotel. Good breakfast, clean rooms, attentive staff. Not elegant, just effective.
In the Area
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Juan Rizi, 5, Madrid, Community of Madrid, Spain, 28027

Main Facilities

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Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
note: hotel was previously named Hotel Silken Puerta Madrid Eurostars Puerta Madrid is a hotel is located at Madrid. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Eurostars Puerta Madrid

Juan Rizi, 5, Madrid, Community of Madrid, Spain, 28027
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Lobby Eurostars Puerta Madrid
Lobby 2 Eurostars Puerta Madrid

Discover More About Eurostars Puerta Madrid

General
In Madrid (San Blas-Canillejas)

Location
Located in Madrid (San Blas-Canillejas), Eurostars Puerta Madrid is within a 10-minute drive of Riyadh Air Metropolitano and Bernabéu Stadium. This hotel is 6.3 mi (10.2 km) from Thyssen-Bornemisza National Museum and 6.3 mi (10.2 km) from National Prado Museum.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

Calle de Alcalá - 1.2 km / 0.7 mi
Arturo Soria Plaza Shopping Center - 1.6 km / 1 mi
Centro Comercial Campo de las Naciones - 2.6 km / 1.6 mi
IFEMA - 3.1 km / 1.9 mi
Olivar de la Hinojosa Golf Club - 3.8 km / 2.3 mi
Riyadh Air Metropolitano - 4.2 km / 2.6 mi
Castillo de la Alameda - 4.3 km / 2.7 mi
San Camilo Hospital Quirón - 4.6 km / 2.9 mi
Movistar Arena - 4.7 km / 2.9 mi
Plenilunio Shopping Mall - 4.7 km / 2.9 mi
Virgen del Mar Hospital - 4.8 km / 3 mi
Real Madrid City - 6.7 km / 4.1 mi
Golden Mile - 7.6 km / 4.7 mi
Paseo de la Castellana - 7.8 km / 4.9 mi
U.S. Embassy - 7.9 km / 4.9 mi

The preferred airport for Eurostars Puerta Madrid is Adolfo Suarez Madrid-Barajas Airport (MAD) - 8.9 km / 5.5 mi

Facilities
Enjoy recreation amenities such as a fitness center or take in the view from a terrace.

Business Facilities
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. This hotel has 5 meeting rooms available for events. Self parking (subject to charges) is available onsite.

Dining
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Mingle with other guests at the complimentary reception, held daily. Buffet breakfasts are served on weekdays from 7:00 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM for a fee.

Rooms
Make yourself at home in one of the 194 guestrooms featuring minibars. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature complimentary toiletries and bidets. Conveniences include safes and desks, and housekeeping is provided daily.

All facilities in Eurostars Puerta Madrid

Bar, Cafe and Lounge Eurostars Puerta Madrid
Bar, Cafe and Lounge
Functional Hall Eurostars Puerta Madrid
Functional Hall
Lobby Eurostars Puerta Madrid
Lobby
Accommodation Services Eurostars Puerta Madrid
Accommodation Services
Exterior Eurostars Puerta Madrid
Exterior

Public Facilities

  • Parking
  • Smoke-free area
  • Coffee shop
  • Coffee/tea in lobby
  • Elevator

Hotel Services

  • Laundry service
  • Welcoming drinks
  • Luggage storage
  • 24-hour Receptionist

Accessibilty

  • Accessible bathroom
  • Disabled access friendly
  • Accessible parking

General

  • Parking
  • Terrace

Transportation

  • Garage

Food and Drinks

  • Breakfast

Connectivity

  • Free WiFi

Business Facilities

  • Meeting rooms

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Eurostars Puerta Madrid

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
15:00 - 01:00
Check-out:
Before 12:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
  • This property accepts credit cards, debit cards, and cash
  • Cashless transactions are available
  • This property uses some solar energy
  • Safety features at this property include a fire extinguisher and a smoke detector
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
, If you are planning to arrive after 1:00 AM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Pets Not Allowed
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General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 01:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Eurostars Puerta Madrid
194
Number of floors in Eurostars Puerta Madrid
7
Another facilities in Eurostars Puerta Madrid
Smoke-free area, Coffee shop, Coffee/tea in lobby, Laundry service, Welcoming drinks

Frequently asked question in Eurostars Puerta Madrid

What are available facilities at Eurostars Puerta Madrid?
There are top facilites at Eurostars Puerta Madrid such as Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Eurostars Puerta Madrid?
The standard check-in time at Eurostars Puerta Madrid is starting from 15:00 - 01:00 while the latest check-out time is at Before 12:00
Does Eurostars Puerta Madrid provide breakfast?
Yes, Eurostars Puerta Madrid provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Eurostars Puerta Madrid
Eurostars Puerta Madrid has a 4.0-star rating.
How many floors does Eurostars Puerta Madrid have?
Eurostars Puerta Madrid has 7.
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More Reviews from Other Guests in Eurostars Puerta Madrid

8.6
Very Good
From 681 reviews
Cleanliness

9.2

Room Comfort

8.8

Location

7.2

Service and Facilites

8.6

Sort by
Most Relevant
Preferences
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Traveler Reviews Eurostars Puerta Madrid

Number of reviews per page
20
40
Top reviews
Daniel
icon-with Partner
with Partner
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Excellent hotel - top quality. We would return but two things were unusual for a hotel of this category: 1. the air was turned off in the room and we coul not open the window because of the wind and alergies. So, the room was overly warm and there was no way to remedy it. We tried the thermostat but the system was obviously turned off which is fairly normal in this season because the hotels try to save on energy. BUT it was uncomfortable and will cause us to consider an alternative hotel in the future. 2. We had a late event and so wanted to get something light to eat at about 6 pm (= time for "merienda" in Spain). The bar had drinks and a couple of stale sandwiches - two of which involved shell fish although not in a refrigerated display case. The lady was helpful and told us we could walk down the street about 6-10 minutes, which we did. It was not a pleasant experience because our time was extemely tight. Again, in a lesser hotel I wouldn't think twice. But one of this category with a bar present . . . not a wise management decision from a client's perspective.
Read More
Andreas
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Clean room, grad location, friendly staff
Abigail
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 38 week(s) ago

Hotels.com verified review

We didn’t get breakfast but I did appreciate being able to have an early check in. Only issue was there was hair on the shower assuming from previous guests… there was a full body mirror.
Mohamed
icon-Business and Leisure with Partner
Business and Leisure with Partner
2.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

The TV was not connecting to the Wi-Fi, and the staff mentioned they were unable to fix it. The hotel is also in need of renovation, as the overall condition feels very old.
Jose
icon-Business and Leisure with Partner
Business and Leisure with Partner
10.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

Grate rooms, clean and friendly staff
Jose
icon-Leisure
Leisure
10.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

Very comfortable bed and clean
LUIS G
icon-Leisure
Leisure
10.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

My stay was excellent! The staff were incredibly kind, courteous, and helpful. The room was spotless and very comfortable. I also want to thank them for serving the ONE OF best breakfast in Madrid — delicious and beautifully presented. Highly recommended!
Darshan
icon-Business
Business
2.0
/10
Reviewed 53 week(s) ago

Hotels.com verified review

The purpose for choosing this hotel was it is located proximate to the big conference arena. The website boasts easy access using their own complimentary shuttle bus. Guess what - it doesn't exist. There are no easy access to metro stations so you cannot even get the transit to iFEMA. A ten minute walk and then two buses. It has added a daily 30-40euro cost on taxis. Room clean, but everything is a little off. A 21" tv screen makes no sense. The shower door doesn't close so each time you shower you flood the bathroom, there is a bath, but it is sized for a large child at 1500mm. The highlight was the automatic coffee machine at breakfast - but even then, each serving could fill one of the minuscule cups twice. I told front desk that their website was misleading. The answer was "we don't control the website, we control the reception"!
Read More
Stephanie
10.0
/10
Reviewed 66 week(s) ago

Hotels.com verified review

Excellet
Peter
10.0
/10
Reviewed 79 week(s) ago

Expedia Group verified review

Excellent no frills hotel. Good breakfast, clean rooms, attentive staff. Not elegant, just effective.
Adriana
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 88 week(s) ago

Expedia Group verified review

The property is okay and close to the airport
Ana Paula
icon-Leisure
Leisure
8.0
/10
Reviewed 92 week(s) ago

Expedia Group verified review

It’s a nice place to stay if you need somewhere to sleep, but if you’re planning to go to turistic areas everything is far away.
Valerie
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 102 week(s) ago

Expedia Group verified review

Out of the city, but excellent bus service into the centre
Anadri
8.0
/10
Reviewed 103 week(s) ago

Expedia Group verified review

Excellent!
Maria
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 107 week(s) ago

Expedia Group verified review

Convenient to stay near airport.
Alexander
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 110 week(s) ago

Hotels.com verified review

This is a good hotel located close to the airport.
Verified traveler
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 112 week(s) ago

Hotels.com verified review

Our stay was very pleasant, hotel staffs were very friendly and helpful, very clean room and the cleanliness was maintained throughout our stay, breakfast was of good quality and had various choices , especially healthier choices, check in/out was made at an ease.i would recommend my family and friends,and I would return without doubts.
Read More
Meghna
10.0
/10
Reviewed 113 week(s) ago

Expedia Group verified review

Easy to get the bus and get into the city center area
Reza
8.0
/10
Reviewed 113 week(s) ago

Expedia Group verified review

Clean, safe
Joelle
icon-with Partner
with Partner
6.0
/10
Reviewed 116 week(s) ago

Hotels.com verified review

Strictly a hotel to stay 1 night if you have to get or you arrive from airport.
Number of reviews per page
20
40

Ready to make up your mind?

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Lobby 4 Eurostars Puerta Madrid

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.6
Very Good
From 681 reviews
Cleanliness

9.2

Room Comfort

8.8

Location

7.2

Service and Facilites

8.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Eurostars Puerta Madrid

Number of reviews per page
20
40
Top reviews
Daniel
icon-with Partner
with Partner
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Excellent hotel - top quality. We would return but two things were unusual for a hotel of this category: 1. the air was turned off in the room and we coul not open the window because of the wind and alergies. So, the room was overly warm and there was no way to remedy it. We tried the thermostat but the system was obviously turned off which is fairly normal in this season because the hotels try to save on energy. BUT it was uncomfortable and will cause us to consider an alternative hotel in the future. 2. We had a late event and so wanted to get something light to eat at about 6 pm (= time for "merienda" in Spain). The bar had drinks and a couple of stale sandwiches - two of which involved shell fish although not in a refrigerated display case. The lady was helpful and told us we could walk down the street about 6-10 minutes, which we did. It was not a pleasant experience because our time was extemely tight. Again, in a lesser hotel I wouldn't think twice. But one of this category with a bar present . . . not a wise management decision from a client's perspective.
Read More
Andreas
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Clean room, grad location, friendly staff
Abigail
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 38 week(s) ago

Hotels.com verified review

We didn’t get breakfast but I did appreciate being able to have an early check in. Only issue was there was hair on the shower assuming from previous guests… there was a full body mirror.
Mohamed
icon-Business and Leisure with Partner
Business and Leisure with Partner
2.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

The TV was not connecting to the Wi-Fi, and the staff mentioned they were unable to fix it. The hotel is also in need of renovation, as the overall condition feels very old.
Jose
icon-Business and Leisure with Partner
Business and Leisure with Partner
10.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

Grate rooms, clean and friendly staff
Jose
icon-Leisure
Leisure
10.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

Very comfortable bed and clean
LUIS G
icon-Leisure
Leisure
10.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

My stay was excellent! The staff were incredibly kind, courteous, and helpful. The room was spotless and very comfortable. I also want to thank them for serving the ONE OF best breakfast in Madrid — delicious and beautifully presented. Highly recommended!
Darshan
icon-Business
Business
2.0
/10
Reviewed 53 week(s) ago

Hotels.com verified review

The purpose for choosing this hotel was it is located proximate to the big conference arena. The website boasts easy access using their own complimentary shuttle bus. Guess what - it doesn't exist. There are no easy access to metro stations so you cannot even get the transit to iFEMA. A ten minute walk and then two buses. It has added a daily 30-40euro cost on taxis. Room clean, but everything is a little off. A 21" tv screen makes no sense. The shower door doesn't close so each time you shower you flood the bathroom, there is a bath, but it is sized for a large child at 1500mm. The highlight was the automatic coffee machine at breakfast - but even then, each serving could fill one of the minuscule cups twice. I told front desk that their website was misleading. The answer was "we don't control the website, we control the reception"!
Read More
Stephanie
10.0
/10
Reviewed 66 week(s) ago

Hotels.com verified review

Excellet
Peter
10.0
/10
Reviewed 79 week(s) ago

Expedia Group verified review

Excellent no frills hotel. Good breakfast, clean rooms, attentive staff. Not elegant, just effective.
Adriana
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 88 week(s) ago

Expedia Group verified review

The property is okay and close to the airport
Ana Paula
icon-Leisure
Leisure
8.0
/10
Reviewed 92 week(s) ago

Expedia Group verified review

It’s a nice place to stay if you need somewhere to sleep, but if you’re planning to go to turistic areas everything is far away.
Valerie
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 102 week(s) ago

Expedia Group verified review

Out of the city, but excellent bus service into the centre
Anadri
8.0
/10
Reviewed 103 week(s) ago

Expedia Group verified review

Excellent!
Maria
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 107 week(s) ago

Expedia Group verified review

Convenient to stay near airport.
Alexander
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 110 week(s) ago

Hotels.com verified review

This is a good hotel located close to the airport.
Verified traveler
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 112 week(s) ago

Hotels.com verified review

Our stay was very pleasant, hotel staffs were very friendly and helpful, very clean room and the cleanliness was maintained throughout our stay, breakfast was of good quality and had various choices , especially healthier choices, check in/out was made at an ease.i would recommend my family and friends,and I would return without doubts.
Read More
Meghna
10.0
/10
Reviewed 113 week(s) ago

Expedia Group verified review

Easy to get the bus and get into the city center area
Reza
8.0
/10
Reviewed 113 week(s) ago

Expedia Group verified review

Clean, safe
Joelle
icon-with Partner
with Partner
6.0
/10
Reviewed 116 week(s) ago

Hotels.com verified review

Strictly a hotel to stay 1 night if you have to get or you arrive from airport.
Number of reviews per page
20
40