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Hotel PortAventura - Includes unlimited access to PortAventura Park & 1 day access to Ferrari Land

Hotels
8.0
/10
Very Good
606 reviews

What Guests Say About Their Stay

Elliot

10.0
/ 10
Great quality room, air conditioning effective but quite so easy to sleep with. Multiple pools where there was always space and great selection of food

Maureen

10.0
/ 10
Great accommodation, great service and a great sleep after busy days at the parks. Such a nice feeling to just have the short walk from the gate straight to hotel after being on feet all day .

Ekaterina

10.0
/ 10
My family loved our stayed here! Staff is super nice and very approachable We will def come back!!
In the Area
See Map
Avda Alcalde Pere Molas,km 2, Salou, Tarragona, Catalunya, Spain, 43840

Main Facilities

Read More
Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
note: hotel was previously named Hotel PortAventura Hotel PortAventura - Includes unlimited access to PortAventura Park & 1 day access to Ferrari Land is located in area / city Salou. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Hotel PortAventura - Includes unlimited access to PortAventura Park & 1 day access to Ferrari Land

Avda Alcalde Pere Molas,km 2, Salou, Tarragona, Catalunya, Spain, 43840
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Lobby Hotel PortAventura - Includes unlimited access to PortAventura Park & 1 day access to Ferrari Land
Lobby 2 Hotel PortAventura - Includes unlimited access to PortAventura Park & 1 day access to Ferrari Land

Discover More About Hotel PortAventura - Includes unlimited access to PortAventura Park & 1 day access to Ferrari Land

Welcome to Hotel PortAventura, your gateway to an unforgettable experience in the heart of Catalunya, Spain. This premier destination offers a perfect blend of comfort, excitement, and convenience, making it an ideal choice for families, couples, and solo travelers alike. Discover a world of adventure and relaxation right at your doorstep. Room rates at Hotel PortAventura start from - per night. Don’t forget to use the TRAVELOKA new user limited promo code to get up to 8% off your booking!

Hotel PortAventura Location

Hotel PortAventura is strategically situated in the vibrant Salou, Tarragona, just a stone's throw from the Mediterranean coast. Located at Avda Alcalde Pere Molas,km 2, Salou, Tarragona, Catalunya, Spain, 43840, the hotel offers easy access to the region's most sought-after attractions. It is approximately a 15-minute drive from the city center of Tarragona and conveniently located near major transport links, ensuring a smooth journey for all our guests. The atmosphere surrounding Hotel PortAventura is one of lively entertainment and coastal charm, with the famous PortAventura World theme park complex right next door, offering endless fun and excitement for all ages.

Hotel PortAventura Facilities & Services

Facilities for guests at Hotel PortAventura are designed to cater to every need, ensuring a comfortable and enjoyable stay. Our comprehensive services include:

  • Swimming Pools:

    Multiple outdoor swimming pools, perfect for a refreshing dip or lounging under the Spanish sun. Operating hours are typically from 9:00 AM to 7:00 PM, with no additional fees.
  • Children's Play Area:

    A dedicated and safe space for younger guests to play and make new friends. Open daily from 10:00 AM to 6:00 PM.
  • Fitness Center:

    Stay active during your vacation with our well-equipped gym. Open from 7:00 AM to 10:00 PM, free of charge for hotel guests.
  • Spa and Wellness Center:

    Indulge in rejuvenating treatments and relax your senses. The spa is open from 10:00 AM to 8:00 PM, with treatments priced starting from PHP 2,500.
  • Free Wi-Fi:

    Stay connected throughout your stay with complimentary high-speed internet access in rooms and public areas.
  • On-site Restaurants and Bars:

    Enjoy a variety of culinary delights and refreshing beverages without leaving the hotel. (See Dining section for details).
  • 24-Hour Front Desk:

    Our friendly and professional staff are available around the clock to assist you with any requests.
  • Luggage Storage:

    Secure storage facilities are available for your convenience before check-in or after check-out.
  • Shuttle Service:

    Complimentary shuttle service to nearby attractions and shopping areas is available at scheduled times. Please inquire at the front desk for the timetable.
  • Free Parking:

    Ample free parking space is provided for guests arriving by car.

Hotel PortAventura Room Types

Discover a wide array of room types of Hotel PortAventura, each meticulously designed to offer comfort and style. Whether you're traveling solo, as a couple, or with family, we have the perfect accommodation for you. Options include:

  • Standard Room:

    Comfortable and well-appointed rooms, available with Garden View or City View. Non-smoking rooms are available upon request. Some rooms feature a bathtub.
  • Deluxe Room:

    Offering enhanced amenities and spacious living areas, these rooms provide an elevated experience. Available with various views and some equipped with a bathtub.
  • Family Room:

    Ideal for families, these rooms offer extra space and sleeping arrangements to accommodate everyone comfortably. Available with Garden View or City View, and some include a bathtub.
  • Suite:

    For those seeking a luxurious escape, our suites provide separate living areas, premium amenities, and stunning views. Many suites feature a bathtub for ultimate relaxation.

Please note that all rooms are designated as non-smoking. While we do not currently offer pet-friendly rooms, we are happy to assist with information on local pet boarding facilities if needed.

Hotel PortAventura Dining & Restaurants

Embark on a culinary journey at Hotel PortAventura, where a diverse range of dining options awaits. Our on-site establishments offer a delightful gastronomic experience:

  • Main Buffet Restaurant:

    Serving a lavish international buffet breakfast, lunch, and dinner. Features live cooking stations and a wide selection of dishes. Estimated price per person: PHP 1,800 for lunch, PHP 2,200 for dinner. Operating hours: Breakfast 7:00 AM - 10:30 AM, Lunch 1:00 PM - 3:30 PM, Dinner 7:00 PM - 10:30 PM.
  • Themed Restaurant:

    Experience unique themed dining nights, offering special menus inspired by different cuisines. Estimated price per person: PHP 2,500. Operating hours: 7:30 PM - 11:00 PM (reservations recommended).
  • Poolside Bar & Grill:

    Enjoy casual snacks, light meals, and refreshing drinks by the pool. Perfect for a relaxed lunch or afternoon treat. Estimated price per person: PHP 900. Operating hours: 11:00 AM - 6:00 PM.
  • Lobby Bar:

    A sophisticated setting for pre-dinner cocktails, coffee, or a nightcap. Estimated price per person: PHP 700. Operating hours: 10:00 AM - 1:00 AM.

Hotel PortAventura Nearby Attractions and Activities

Beyond the incredible offerings within the hotel, the surrounding area of Salou and Tarragona is brimming with attractions and activities to explore:

  • PortAventura World:

    The adjacent theme park and water park complex, offering thrilling rides, spectacular shows, and family entertainment.
  • Ferrari Land:

    Experience the thrill of speed and innovation at this unique theme park dedicated to the iconic brand.
  • Aquatic Park:

    Cool off and have a splash-tastic time at this exciting water park, perfect for a hot summer day.
  • Tarragona Roman Amphitheatre:

    Step back in time and explore the remarkably preserved Roman ruins, a UNESCO World Heritage site.
  • Salou Beaches:

    Relax on the golden sands of Platja de Llevant or Platja de Ponent, just a short distance from the hotel.

If you are looking for other activities around Hotel PortAventura, check out the best deals on Traveloka: Recommended activities in Salou!

How to Get to Hotel PortAventura from the Airport

Getting to Hotel PortAventura from the nearest airport, Reus Airport (REU), is straightforward. Here are your options for airport transfer service of Hotel PortAventura:

  • Hotel Private Airport Transfer:

    For the utmost convenience, Hotel PortAventura offers a private airport transfer service. This can be arranged directly with the hotel prior to your arrival. Estimated cost: PHP 3,500 - PHP 5,000, depending on vehicle type.
  • Taxi:

    Metered taxis are readily available at Reus Airport. The journey to Hotel PortAventura takes approximately 15-20 minutes. Estimated cost: PHP 1,500 - PHP 2,000.
  • Ride-hailing Service:

    You can also use a ride-hailing service for a convenient and often cost-effective option. Estimated cost: PHP 1,200 - PHP 1,800.
  • Public Bus:

    Local bus services operate between Reus Airport and Salou. You may need to take a bus to Salou town center and then a short taxi or local bus ride to the hotel. Estimated cost: PHP 300 - PHP 500.

For seamless travel, consider booking airport transfer services in advance or inquire about the Hotel PortAventura airport transfer options upon booking.

Summary of Why You Should Choose to Stay at Hotel PortAventura

Choosing Hotel PortAventura for your next vacation guarantees an exceptional experience filled with fun, relaxation, and convenience. Here are the top reasons to make your booking:

  • Prime Location:

    Situated in the heart of Salou, with immediate access to world-class theme parks and beautiful beaches.
  • Exceptional Facilities:

    Enjoy a range of amenities including multiple swimming pools, a fitness center, and a rejuvenating spa.
  • Family-Friendly:

    Dedicated children's facilities and entertainment ensure fun for guests of all ages.
  • Diverse Dining:

    Savor a variety of culinary options, from international buffets to themed dining experiences.
  • Comfortable Accommodations:

    A selection of well-appointed rooms and suites designed for ultimate comfort.
  • Excellent Service:

    Friendly and attentive staff dedicated to making your stay memorable.

Check for

Room availability at Hotel PortAventura

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All facilities in Hotel PortAventura - Includes unlimited access to PortAventura Park & 1 day access to Ferrari Land

Bar, Cafe and Lounge Hotel PortAventura - Includes unlimited access to PortAventura Park & 1 day access to Ferrari Land
Bar, Cafe and Lounge
Swimming Pool Hotel PortAventura - Includes unlimited access to PortAventura Park & 1 day access to Ferrari Land
Swimming Pool
Functional Hall Hotel PortAventura - Includes unlimited access to PortAventura Park & 1 day access to Ferrari Land
Functional Hall
Common Space Hotel PortAventura - Includes unlimited access to PortAventura Park & 1 day access to Ferrari Land
Common Space
Lobby Hotel PortAventura - Includes unlimited access to PortAventura Park & 1 day access to Ferrari Land
Lobby

Things to Do

  • Shops
  • Waterpark
  • Garden
  • Outdoor pool
  • Pool sun loungers

Hotel Services

  • Laundry service
  • Multilingual staff
  • Luggage storage
  • 24-hour Receptionist
  • Concierge

Food and Drinks

  • Vegetarian meal
  • Poolside bar
  • Breakfast
  • Snack bar

General

  • Lockers
  • Parking
  • Terrace

Public Facilities

  • Coffee shop
  • Smoke-free area
  • Safety deposit box

Nearby Facilities

  • Gift shop
  • ATM/Banking

Sports and Recreations

  • Game room
  • Billiard

Family-friendly Facilities

  • Children pool

Transportation

  • Limited parking

Connectivity

  • Free WiFi

Accessibilty

  • Wheelchair accessible

Accommodation Policy & General Information in Hotel PortAventura - Includes unlimited access to PortAventura Park & 1 day access to Ferrari Land

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 11:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • This property uses some solar energy
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Guests have access to indoor pool facilities at PortAventura Hotel Caribe (facility fee applies).
, Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. All reservations include Portaventura Park access for all guests included in the reservation and for all days of the stay and 1 ticket for Ferrari Land per stay. Theme park opening dates and times vary seasonally. Guests are advised to contact the property in advance for more information. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. On the day of arrival guests may drop off luggage and complete registration early in order to access the park prior to check-in time, but will not be able to access guestrooms until after 3 PM.

Pets

Pets Not Allowed
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General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 15:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Hotel PortAventura - Includes unlimited access to PortAventura Park & 1 day access to Ferrari Land
500
Number of floors in Hotel PortAventura - Includes unlimited access to PortAventura Park & 1 day access to Ferrari Land
3
Another facilities in Hotel PortAventura - Includes unlimited access to PortAventura Park & 1 day access to Ferrari Land
Shops, Waterpark, Garden, Outdoor pool, Pool sun loungers

Frequently asked question in Hotel PortAventura - Includes unlimited access to PortAventura Park & 1 day access to Ferrari Land

What are available facilities at Hotel PortAventura - Includes unlimited access to PortAventura Park & 1 day access to Ferrari Land?
There are top facilites at Hotel PortAventura - Includes unlimited access to PortAventura Park & 1 day access to Ferrari Land such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Hotel PortAventura - Includes unlimited access to PortAventura Park & 1 day access to Ferrari Land?
The standard check-in time at Hotel PortAventura - Includes unlimited access to PortAventura Park & 1 day access to Ferrari Land is starting from From 15:00 while the latest check-out time is at Before 11:00
Does Hotel PortAventura - Includes unlimited access to PortAventura Park & 1 day access to Ferrari Land provide breakfast?
Yes, Hotel PortAventura - Includes unlimited access to PortAventura Park & 1 day access to Ferrari Land provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Hotel PortAventura - Includes unlimited access to PortAventura Park & 1 day access to Ferrari Land?
Hotel PortAventura - Includes unlimited access to PortAventura Park & 1 day access to Ferrari Land is a 4.0-star hotel.
How many floors does Hotel PortAventura - Includes unlimited access to PortAventura Park & 1 day access to Ferrari Land have?
Hotel PortAventura - Includes unlimited access to PortAventura Park & 1 day access to Ferrari Land has 3 floors.
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More Reviews from Other Guests in Hotel PortAventura - Includes unlimited access to PortAventura Park & 1 day access to Ferrari Land

8.0
Very Good
From 606 reviews
Cleanliness

8.0

Room Comfort

7.8

Location

9.6

Service and Facilites

8.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel PortAventura - Includes unlimited access to PortAventura Park & 1 day access to Ferrari Land

Number of reviews per page
20
40
Top reviews
Nicholas
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Excellent stay
Charlotte
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

The bath has no plugs, confirmed at reception no plug in any room so you cannot take a bath. Rooms are a little tired as are corridors but bed was comfortable enough. Proximity to the theme park entrance is good. Breakfast was good.
Sarah
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Having stayed in many Theme Park hotels, I think PA is quite poor in comparison. The rooms are functional and boring and they are very mean with the number of towels you are given! Breakfast was annoying - I do not want to book a slot in advance and know I only have 40 minutes to eat. Comfy beds though and great access to the park.
Read More
May
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

It is a very nice hotel with beautiful Mediterranean architecture. In a great location with direct access to the parks and shops. However, other than the room don’t expect any additional services! No room service, no water bottles, no coffee\tea maker, no help with your luggage, no pool towels… you’ll need to do everything yourself and pay for it!
Read More
Elliot
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

Great quality room, air conditioning effective but quite so easy to sleep with. Multiple pools where there was always space and great selection of food
nicole
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

Location is great. Staff was friendly the 1 hour of early access was great for the kids. There are not a lot of dining options later in the evening at the property, and only one restaurant in the park that accommodates later dining. Also the gym is in bad shape, a lot of the weight machines are broken and the floor had water damage bucking the floor. The sauna and steam work do not work at all and are not completed yet. The rooms were comfortable and clean and location was our main reason for the stay :)
Read More
Murylo
icon-Leisure with Children
Leisure with Children
2.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

I would say, if you are going as a family STAY AWAY They dont have not even a kettle in the room , if you have to warm some milk for a bottle, well good luck. Be aware, they charge for everything! they create issues to sell the solution. No water? well there is a machine that sell bottles for 4 euro (300ml) Simply the ONLY place i have been that you cannot wear sunglasses on the pool, unless ofc you buy the over expensive glasses cord for 15 Euro. Full board is outright scam, you don't have any restaurant open during the afternoon for lunch. only dinner and breakfast. For 2 adults and 1 toddler, they chaged 70Euro, for poor generic food. The buffet it self i felt i was on a supermarket when covid pandemic hit. everyone just stacking up food. Pool sits, if you want to get any sits, well wake up 7am and put a towel on any sits as seem its not controlled and everyone just go there and put a towel. Your room, has a 50euro fridge that bearly cools water. so good luck buying food. Not gonna even get to the park, you guys check trust pilot instead expedia reviews.
Read More
Ryme
icon-Leisure
Leisure
2.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

The hotel is in serious need of renovation. It is dirty and there is a bad smell in the rooms and corridors. The ac did not work in our room and there were ants everywhere. In addition, there was a strong smell. We were given another room in which the ac worked but there was a strong smell of cigarette. Not a 4 star hotel. The staff at the reception was really nice and helpful and changed our room quickly.
Read More
Darren Nigel
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

Was nice, building was a bit tired. Water is expensive. Staff were great though
Sarah
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 47 week(s) ago

Hotels.com verified review

Hotel looks lovely on first appearances, the Mediterranean style and feel is very nicely done, however, its very tired and the service we experienced was nothing but awful. We were merely asking for a table to eat in the pool area restaurant to be shouted at by the host because we hadn't booked and therefore couldn't book? Very strange! Her attitude was appalling the way she spoke to us with no respect whatsover! We had to settle for the buffet restaurant in the main hotel area but this was carnage, had to pay set price per person for the food which was cold, bland and full of rude people pushing in with no regard. Trying to get a drink took an age, by which point was all I wanted. Hotel room was stinky and felt unhygenic. Could do with an overhaul to bring it back to a higer standard which I am sure at one time it would have been. Although convenient for the park entrance I would rather have stayed in a more decent hotel down the road.
Read More
Anthony
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

Good location for theme park
Maria
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 57 week(s) ago

Hotels.com verified review

I
Maureen
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 61 week(s) ago

Expedia Group verified review

Great accommodation, great service and a great sleep after busy days at the parks. Such a nice feeling to just have the short walk from the gate straight to hotel after being on feet all day .
laura
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 64 week(s) ago

Expedia Group verified review

Reservamos desde el 17 al 19 de abril, con dos dias de parque incluido, del cual solo pudimos usar un día, ya que el staff completo tanto del parque como del hotel decidieron hacer una huelga y el parque no estaba funcionando y el hotel con servicio limitado, empezando por el desayuno que estaba supuesto a ser bufett fue un desayuno con pan y frutas, vasos, platos y cubiertos desechables. El servicio del personal HORRIBLE! Nos sentimos maltratados, sobre todo por el señor de la recepción que atiende en la noche Sasha, con manejo completamente despectivo, sínico y poco colaborador. No volveremos NUNCA! Aparte de tener ahora que tomarnos la molestia de reclamar el reembolso por el día de parque que no pudimos utilizar y los servicios no proporcionados. CIERREN ESO!
Read More
Eugen
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 79 week(s) ago

Hotels.com verified review

Great stay, good food and friendly customer service!
Ekaterina
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 96 week(s) ago

Expedia Group verified review

My family loved our stayed here! Staff is super nice and very approachable We will def come back!!
Christine
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 98 week(s) ago

Expedia Group verified review

Staying at this hotel is great from a convenience perspective. We had a bit of trouble getting to the hotel when we first arrived - because it is inside the park, and we walked from the train station, we couldn’t figure out how to get to the hotel without tickets. I ended up having to stand in line for half an hour at Customer Service to get someone to let us into the park to get to the hotel. We definitely weren’t the only ones in this situation. The rooms aren’t ready until 3pm, and we were a bit early so once we were checked in they suggested that we put our bags in their luggage lockers ($) so we could go into the park. When we got to the luggage lockers however, there were none left so we couldn’t use the park until our room was ready. When we finally got to the room I was surprised to see 2 double beds and a window seat with a bare mattress instead of the 1 king & 2 twins I had booked on Expedia. Not sure if that window seat was meant to be a bed but there was no bedding for it. We were so tired from all the stress leading up to that moment that we just kept the room and didn’t talk to reception about it. HOWEVER, from that point on the experience was great. The rooms were clean and the location is amazing. Hot tip: the a/c is only on when there is a card in the slot so we used a random card from my wallet to keep it on while we were in the park (since our room keys are also park keys (so they needed to stay with us)).
Read More
Cheryl
icon-Friends and Family Family
Friends and Family Family
4.0
/10
Reviewed 98 week(s) ago

Hotels.com verified review

I booked a room on hotels.com and made sure i booked a double room with x 2 king beds. When at the property the woman said it wasn't guaranteed? Why is that when i specifically booked for the reason of x 2 king beds. She was giving us a king bed and pop up bed for my 14 year old. Not good enough, so i spoke with manager why gave me what i booked originally. Once in the room, the air conditioning did not work as room at 28°, got moved but room was worse as there was a sewage smell. I complained again and nothing was done about it.
Read More
David
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 100 week(s) ago

Expedia Group verified review

Great place to stay when visiting PortAventura as it’s directly adjoined to the park. Rooms are comfy and clean, they could do with a bit of updating and repair in places but nothing to be of concern. Pool is amazing and loved by the kids to cool off.
Adam Edward
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 100 week(s) ago

Expedia Group verified review

I would highly recommend PortAventura Resort. The rides are extremely enjoyable for all ages!! The full board option is worth doing too. The varity of food restaurants allows you to try different food each day all week!!!
Number of reviews per page
20
40

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Exterior 4 Hotel PortAventura - Includes unlimited access to PortAventura Park & 1 day access to Ferrari Land

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.0
Very Good
From 606 reviews
Cleanliness

8.0

Room Comfort

7.8

Location

9.6

Service and Facilites

8.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel PortAventura - Includes unlimited access to PortAventura Park & 1 day access to Ferrari Land

Number of reviews per page
20
40
Top reviews
Nicholas
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Excellent stay
Charlotte
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

The bath has no plugs, confirmed at reception no plug in any room so you cannot take a bath. Rooms are a little tired as are corridors but bed was comfortable enough. Proximity to the theme park entrance is good. Breakfast was good.
Sarah
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Having stayed in many Theme Park hotels, I think PA is quite poor in comparison. The rooms are functional and boring and they are very mean with the number of towels you are given! Breakfast was annoying - I do not want to book a slot in advance and know I only have 40 minutes to eat. Comfy beds though and great access to the park.
Read More
May
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

It is a very nice hotel with beautiful Mediterranean architecture. In a great location with direct access to the parks and shops. However, other than the room don’t expect any additional services! No room service, no water bottles, no coffee\tea maker, no help with your luggage, no pool towels… you’ll need to do everything yourself and pay for it!
Read More
Elliot
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

Great quality room, air conditioning effective but quite so easy to sleep with. Multiple pools where there was always space and great selection of food
nicole
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

Location is great. Staff was friendly the 1 hour of early access was great for the kids. There are not a lot of dining options later in the evening at the property, and only one restaurant in the park that accommodates later dining. Also the gym is in bad shape, a lot of the weight machines are broken and the floor had water damage bucking the floor. The sauna and steam work do not work at all and are not completed yet. The rooms were comfortable and clean and location was our main reason for the stay :)
Read More
Murylo
icon-Leisure with Children
Leisure with Children
2.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

I would say, if you are going as a family STAY AWAY They dont have not even a kettle in the room , if you have to warm some milk for a bottle, well good luck. Be aware, they charge for everything! they create issues to sell the solution. No water? well there is a machine that sell bottles for 4 euro (300ml) Simply the ONLY place i have been that you cannot wear sunglasses on the pool, unless ofc you buy the over expensive glasses cord for 15 Euro. Full board is outright scam, you don't have any restaurant open during the afternoon for lunch. only dinner and breakfast. For 2 adults and 1 toddler, they chaged 70Euro, for poor generic food. The buffet it self i felt i was on a supermarket when covid pandemic hit. everyone just stacking up food. Pool sits, if you want to get any sits, well wake up 7am and put a towel on any sits as seem its not controlled and everyone just go there and put a towel. Your room, has a 50euro fridge that bearly cools water. so good luck buying food. Not gonna even get to the park, you guys check trust pilot instead expedia reviews.
Read More
Ryme
icon-Leisure
Leisure
2.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

The hotel is in serious need of renovation. It is dirty and there is a bad smell in the rooms and corridors. The ac did not work in our room and there were ants everywhere. In addition, there was a strong smell. We were given another room in which the ac worked but there was a strong smell of cigarette. Not a 4 star hotel. The staff at the reception was really nice and helpful and changed our room quickly.
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Darren Nigel
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

Was nice, building was a bit tired. Water is expensive. Staff were great though
Sarah
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 47 week(s) ago

Hotels.com verified review

Hotel looks lovely on first appearances, the Mediterranean style and feel is very nicely done, however, its very tired and the service we experienced was nothing but awful. We were merely asking for a table to eat in the pool area restaurant to be shouted at by the host because we hadn't booked and therefore couldn't book? Very strange! Her attitude was appalling the way she spoke to us with no respect whatsover! We had to settle for the buffet restaurant in the main hotel area but this was carnage, had to pay set price per person for the food which was cold, bland and full of rude people pushing in with no regard. Trying to get a drink took an age, by which point was all I wanted. Hotel room was stinky and felt unhygenic. Could do with an overhaul to bring it back to a higer standard which I am sure at one time it would have been. Although convenient for the park entrance I would rather have stayed in a more decent hotel down the road.
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Anthony
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

Good location for theme park
Maria
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 57 week(s) ago

Hotels.com verified review

I
Maureen
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 61 week(s) ago

Expedia Group verified review

Great accommodation, great service and a great sleep after busy days at the parks. Such a nice feeling to just have the short walk from the gate straight to hotel after being on feet all day .
laura
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 64 week(s) ago

Expedia Group verified review

Reservamos desde el 17 al 19 de abril, con dos dias de parque incluido, del cual solo pudimos usar un día, ya que el staff completo tanto del parque como del hotel decidieron hacer una huelga y el parque no estaba funcionando y el hotel con servicio limitado, empezando por el desayuno que estaba supuesto a ser bufett fue un desayuno con pan y frutas, vasos, platos y cubiertos desechables. El servicio del personal HORRIBLE! Nos sentimos maltratados, sobre todo por el señor de la recepción que atiende en la noche Sasha, con manejo completamente despectivo, sínico y poco colaborador. No volveremos NUNCA! Aparte de tener ahora que tomarnos la molestia de reclamar el reembolso por el día de parque que no pudimos utilizar y los servicios no proporcionados. CIERREN ESO!
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Eugen
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 79 week(s) ago

Hotels.com verified review

Great stay, good food and friendly customer service!
Ekaterina
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 96 week(s) ago

Expedia Group verified review

My family loved our stayed here! Staff is super nice and very approachable We will def come back!!
Christine
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 98 week(s) ago

Expedia Group verified review

Staying at this hotel is great from a convenience perspective. We had a bit of trouble getting to the hotel when we first arrived - because it is inside the park, and we walked from the train station, we couldn’t figure out how to get to the hotel without tickets. I ended up having to stand in line for half an hour at Customer Service to get someone to let us into the park to get to the hotel. We definitely weren’t the only ones in this situation. The rooms aren’t ready until 3pm, and we were a bit early so once we were checked in they suggested that we put our bags in their luggage lockers ($) so we could go into the park. When we got to the luggage lockers however, there were none left so we couldn’t use the park until our room was ready. When we finally got to the room I was surprised to see 2 double beds and a window seat with a bare mattress instead of the 1 king & 2 twins I had booked on Expedia. Not sure if that window seat was meant to be a bed but there was no bedding for it. We were so tired from all the stress leading up to that moment that we just kept the room and didn’t talk to reception about it. HOWEVER, from that point on the experience was great. The rooms were clean and the location is amazing. Hot tip: the a/c is only on when there is a card in the slot so we used a random card from my wallet to keep it on while we were in the park (since our room keys are also park keys (so they needed to stay with us)).
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Cheryl
icon-Friends and Family Family
Friends and Family Family
4.0
/10
Reviewed 98 week(s) ago

Hotels.com verified review

I booked a room on hotels.com and made sure i booked a double room with x 2 king beds. When at the property the woman said it wasn't guaranteed? Why is that when i specifically booked for the reason of x 2 king beds. She was giving us a king bed and pop up bed for my 14 year old. Not good enough, so i spoke with manager why gave me what i booked originally. Once in the room, the air conditioning did not work as room at 28°, got moved but room was worse as there was a sewage smell. I complained again and nothing was done about it.
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David
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 100 week(s) ago

Expedia Group verified review

Great place to stay when visiting PortAventura as it’s directly adjoined to the park. Rooms are comfy and clean, they could do with a bit of updating and repair in places but nothing to be of concern. Pool is amazing and loved by the kids to cool off.
Adam Edward
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 100 week(s) ago

Expedia Group verified review

I would highly recommend PortAventura Resort. The rides are extremely enjoyable for all ages!! The full board option is worth doing too. The varity of food restaurants allows you to try different food each day all week!!!
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