Hotel SB Diagonal Zero 4 Sup

Overall, the stay was okay. The connectivity and accessibility were good, but the property is quite far from the prime locations and main attractions. The hotel itself feels old, although the bed was comfortable. The carpets in the corridors had visible stains, which affected the overall impression of cleanliness. Housekeeping was inconsistent during my stay — on the first day, toilet paper was not replenished, and on the next day, towels were missing. Additionally, no water bottles were replaced during housekeeping, which is something even a decent property usually provides as a basic service. While the stay was manageable and comfortable in parts, the hotel could definitely improve its maintenance and housekeeping standards.

The room wasn't the cleanest - can do more No refill for coffee I was alone and get three single beds instead a double bed Facilities little bit old Breakfast is good !

We were only there one night, but it was so comfortable to relax in

Hotel lovely. Room too

Helpful staff

Few faults in room which were rectified. Some English channels on the TV would be welcome. Breakfast not great. Hot food was cold

Staff are really good

All good

Air con in room wasn’t very good, too hot or too cold. Gave me a really sore throat!

Disaster. Stay away. They have spent a lot of money and efforts on fancy things but some basic needs are overlooked and unmet. Room: Outside temp was 10-12 degrees as we visited in December and inside the room it was 27 degrees, we could not sleep. We had to change rooms at 4 am. The new room was 17 degrees. So basically the AC/heat system does not work. A lot of space was wasted due to poor interior design, we had the microwave/fridge in the middle of the room which made it look smaller. The lighting was very weird, either too bright or nothing. The bed kept creaking with a simple toss or turn, very uncomfortable. Bathroom: The bathroom is extremely slippery with extra smooth tiles which is a safety hazard and the shower is not covered completely which allows water to overflow in the rest of the bathroom and the soap stand is so close that it’s inconvenient and can cause injury. There is no conditioner, only shampoo(but this is across most hotels in Spain) Amenities: The amenities are good but the time restrictions are not. Gym is open 24 hours, hot tub-sauna is from 11 am to 7 pm, which is a very weird time, if you are a tourist and sightseeing during the day you probably won’t be able to use the spa and hot tub which was disappointing for me. Location: Far from airport- cost us 50 euros Not lively, but this is a known fact if you check location Good things: They provided dental kits, robe, slippers and umbrella which is nice. Staff was nice. Transit was good

The heating/AC was broken so the room was cold. It meant a cold night's non sleep. Almost all of the lights didn't work. The lights got fixed but the heating didn't, so moved to a new room. One light stayed permanently on - had to remove the card from the slot to turn it off. Shower was terrible - over the bath with a very stiff heating control, and the temperature varied widely from ok to very hot to very cold without my touching anything.

Staff member was unable to open the pool in the morning as they were ill. Nobody was sent in his place. I informed reception and they sent someone who faffed around with the door for another half an hour trying to open the door with the wrong key. In total I waited over an hour in the morning for them to open the only facility they had open (or were meant to have open). In the end the guy gave up and this wasted my time on holiday and the time of nearly 20 other hotel guests. Was livid about this and spoke to reception - person was unapologetic and I should’ve pushed further for a partial refund but didn’t have the fight in me.

Everything was above average. Check in excellent room outstanding

Dismissive staff after multiple attempts to address deficiencies with reservations

Easy place to stay

There is no privacy in the bathroom because there is a window between the room and bathroom and the curtain they put is not thick enough for privacy. Nobody want to be seen by his/her freind while doing his job in the toilet or having a shower naked.

Staff at the front desk were freindly and very helpful with directions to get around the city.

Very Good

everything is nice but it is overpriced for its quality

Excellent Hotel 👍with everything