What do past guests say about Sercotel El Balcón de la Bahía?

Sercotel El Balcón de la Bahía is well-known for its Cleanliness, Service and Facilites, Room Comfort, as reviewed by verified Traveloka guests.

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Sercotel El Balcón de la Bahía

Name: Sercotel El Balcón de la Bahía
Address: Paseo Menéndez Pelayo 44, Santander, Cantabria, Spain, 39006, Paseo Menéndez Pelayo 44, Cantabria, 39006, Spain
Rating: 9.2

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9.2

/10

Exceptional

173 reviews

What Guests Say About Their Stay

Christopher

10.0

/ 10

Mi quedada en el hotel fue fenomenal. Está muy bien ubicado y el personal fue extremadamente amable. La propiedad es limpia, hay gimnasio y piscina, y la atención al cliente fue increíble. Recomiendo a cualquier persona que quiera visitar Santander que se queden aquí.

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trish

10.0

/ 10

We had two rooms, one in each building. Both were perfect. They were very clean and comfortable. Flavia and Daniel are very friendly and helpful. Would recommend this location and would stay again.

Alex

10.0

/ 10

Had a great stay. Surprise goodies every morning was a pleasant treat. Location was perfect for our exploring. Central to all directions we ventured out to. For the days of no exploration needed the pool is well situated, receiving the majority of sunlight throughout the day. Location of the pool also, it maintained a peaceful and quiet atmosphere. Limited equipment in the gym, but definitely enough given the incline and decline walks that are guaranteed daily. Staff were super helpful and kind. When we return to Santander we will most definitely choose to stay here, without hesitation. Was very well appreciated. Look forward to returning.

In the Area

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Paseo Menéndez Pelayo 44, Santander, Cantabria, Spain, 39006

Main Facilities

Swimming Pool

Restaurant

Parking

WiFi

Elevator

Sercotel El Balcón de la Bahía is a hotel is located at Santander.

What's around Sercotel El Balcón de la Bahía

Paseo Menéndez Pelayo 44, Santander, Cantabria, Spain, 39006

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Discover More About Sercotel El Balcón de la Bahía

General
Near El Sardinero Beach

Location
With a stay at Sercotel El Balcón de la Bahía, you'll be centrally located in Santander, within a 10-minute walk of Paseo de Pereda and Chico Port. This hotel is 0.9 mi (1.5 km) from Palace of Festivals of Cantabria and 1 mi (1.6 km) from Gran Casino del Sardinero.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

Centro Cultural Doctor Madrazo - 0.3 km / 0.2 mi
Paseo de Pereda - 0.5 km / 0.3 mi
Homenaje al Navegante Vital Alsar - 0.5 km / 0.3 mi
Plaza de Canadio - 0.6 km / 0.4 mi
Chico Port - 0.7 km / 0.4 mi
The Cathedral - 0.7 km / 0.4 mi
Plaza de Pombo - 0.8 km / 0.5 mi
Casa Pombo - 0.8 km / 0.5 mi
Monumento a Los Raqueros - 0.8 km / 0.5 mi
Mercado del Este - 0.9 km / 0.6 mi
Jardines de Pereda - 0.9 km / 0.6 mi
Museum of Prehistory and Archaeology of Cantabria - 1 km / 0.6 mi
Banco Santander - 1 km / 0.6 mi
University of Cantabria - 1.1 km / 0.7 mi
Plaza Porticada - 1.1 km / 0.7 mi

The nearest major airport is Santander (SDR) - 8.3 km / 5.2 mi

Facilities
Take advantage of recreation opportunities such as an outdoor pool, or other amenities including complimentary wireless internet access and tour/ticket assistance. Additional amenities at this hotel include a banquet hall and bike storage. The beach shuttle (surcharge) makes getting to the surf and sand a breeze.

Business Facilities
Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Santander? This hotel has 420 square feet (39 square meters) of space consisting of a conference center and meeting rooms. Self parking (subject to charges) is available onsite.

Rooms
Make yourself at home in one of the 20 air-conditioned rooms featuring minibars and espresso makers. 40-inch Smart televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.

All facilities in Sercotel El Balcón de la Bahía

Fitness Center

Functional Hall

Common Space

Lobby

Accommodation Services

Transportation

Limited parking
Bicycle storage
Secure parking
Beach shuttle (surcharge)

Things to Do

Outdoor pool
Pool sun loungers

Connectivity

Free WiFi

General

Banquet
Parking

Accessibilty

Accessible parking
Disabled access friendly

Public Facilities

Elevator
Parking
Smoke-free area
Safety deposit box

Business Facilities

Conference center
Meeting rooms
Business facilities
Conference rooms
Business center

Hotel Services

Express check-in
Luggage storage
Express check-out

Nearby Facilities

Laundry

Accommodation Policy & General Information in Sercotel El Balcón de la Bahía

Important Note

Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

General Check-in Instructions

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, mobile payments, and cash
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

, The front desk is open daily from 9:00 AM - 11:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information. The front desk is staffed during limited hours. Quiet hours are enforced at the property from 9:00 PM to 9:00 AM. Information provided by the property may be translated using automated translation tools.

Pets

Pets Not Allowed

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General Information

Popular Facilities	Swimming Pool, Restaurant, Parking, WiFi, Elevator
Check-In / Check-Out Time	From 15:00 - 23:00 - to 12:00
Available rooms at Sercotel El Balcón de la Bahía	20
Number of floors in Sercotel El Balcón de la Bahía	3
Another facilities in Sercotel El Balcón de la Bahía	Limited parking, Bicycle storage, Secure parking, Beach shuttle (surcharge), Outdoor pool

Frequently asked question in Sercotel El Balcón de la Bahía

What are available facilities at Sercotel El Balcón de la Bahía?

There are top facilites at Sercotel El Balcón de la Bahía such as Swimming Pool, Restaurant, Parking, WiFi, Elevator. (some may require extra charges)

What is normal check-in & check-out time at Sercotel El Balcón de la Bahía?

The standard check-in time at Sercotel El Balcón de la Bahía is starting from 15:00 - 23:00 while the latest check-out time is at Before 12:00

What is the star rating of Sercotel El Balcón de la Bahía?

Sercotel El Balcón de la Bahía is a 3.0-star hotel.

How many floors does Sercotel El Balcón de la Bahía have?

Sercotel El Balcón de la Bahía has 3 floors.

How many rooms are available at Sercotel El Balcón de la Bahía?

Sercotel El Balcón de la Bahía has 20 rooms in total.

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More Reviews from Other Guests in Sercotel El Balcón de la Bahía

Overall Ratings & Reviews Sercotel El Balcón de la Bahía

Other sources (173)

9.2

Exceptional

From 173 reviews

Cleanliness

9.6

Room Comfort

9.2

Service and Facilites

9.4

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Traveler Reviews Sercotel El Balcón de la Bahía

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Top reviews

Christopher

10.0

/10

Reviewed 14 week(s) ago

Hotels.com verified review

trish

Family

10.0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

We had two rooms, one in each building. Both were perfect. They were very clean and comfortable. Flavia and Daniel are very friendly and helpful. Would recommend this location and would stay again.

Kevin

with Partner

2.0

/10

Reviewed 17 week(s) ago

Hotels.com verified review

When I have driven for three and a half hours all I want is to check in go to my room. I do not want a glass of Cava, told to sit on a sofa and be lectured on the delights of Santander. There is only parking for six vehicles at the property so we were directed to a car park which we could not find. Fortunately we managed to find a space on the street after several attempts of up and down. Had we managed to find the car park it was two euros an hour which would have cost us at least thirty euros. When we were eventually shown to our room the member of staff insisted on carrying a bag and said she would get into trouble if I did not allow her to do so. That's not management, that's bullying! Whilst the room was clean and the bed comfortable it smelt of drains. We were told not to adjust the temperature of the air con because it affect the other rooms??? The complimentary breakfast consisted of an apple, an orange and a chunk of a traditional sponge cake. I don't blame the staff because they are trying their best. A boutique hotel it was not and quite frankly I wouldn't touch it with a ten foot barge pole.

Francisco

with Partner

10.0

/10

Reviewed 21 week(s) ago

Hotels.com verified review

Newly and tastefully renovated rooms. Spacious and great staff.

Tim

Friends and Family with Friends

10.0

/10

Reviewed 22 week(s) ago

Hotels.com verified review

Appreciated David’s help parking and feeling reassured our car was safe.

Allannah

with Partner

6.0

/10

Reviewed 23 week(s) ago

Hotels.com verified review

The apartment hotel is in a great location, and is modern in design. We experienced a few faults in our stay - the WiFi didn’t work the first night, and we couldn’t have a hot shower on our last day. We also moved rooms, as our room smelt of drains - we were moved into a smaller room where the issue persisted. The first room also had shampoo that smelt of sulphur! Overall the hotel was ok, the location made the property being so close to the restaurant district and within walking distance to the beach. The complimentary breakfast was a nice addition, and being able to use a umberella (because let’s face it you’ll need one.) But the rooms being open with the toilet shower etc was not something I would enjoy to stay in again.

Alex

with Partner

10.0

/10

Reviewed 24 week(s) ago

Expedia Group verified review

Stephen

10.0

/10

Reviewed 25 week(s) ago

Expedia Group verified review

Very friendly and helpful staff recommended an excellent seafood restaurant just round the corner and what sights to see in Santander

Ruby

with Partner

10.0

/10

Reviewed 26 week(s) ago

Expedia Group verified review

Staff were super friendly and helpful

Fabian

with Partner

10.0

/10

Reviewed 26 week(s) ago

Hotels.com verified review

Excelente estadía.

Pablo

with Partner

4.0

/10

Reviewed 27 week(s) ago

Expedia Group verified review

Unfortunately, it lacks a few basic amenities that are crucial for any traveler. The rooms don't have fridge nor mini bar, no phones, the hotel has no restaurant or cafeteria, the staff leaves at 11pm and comes back in the morning, no shampoo/conditioner in the bathrooms. They provide you with one bottle of water for the entire night. Good help you if you have a medical emergency or a stomach ache. Having said this, the staff tries really hard...maybe too hard! I received a call at my cellphone in the middle of siesta just to see: "Is everything alright?". To be honest it felt like they were trying to force me into giving them a high score: "Please do rate us at 10 because we are trying to increase our score" were the last word we heard from the staff.

Mona

10.0

/10

Reviewed 39 week(s) ago

Expedia Group verified review

It was an incredible experience! Director Daniel was a living definition of exceptional hospitality. We would return in a heartbeat.

Yvonne

Business

10.0

/10

Reviewed 46 week(s) ago

Hotels.com verified review

Beautiful boutique hotel, very clean and comfortable room with lots of amentities and very friendly staff.

Rosa

with Partner

10.0

/10

Reviewed 51 week(s) ago

Hotels.com verified review

Great location and amazing staff!

Carlos

Leisure with Partner

6.0

/10

Reviewed 54 week(s) ago

Expedia Group verified review

Good location, hvac too hot

James

Leisure with Partner

10.0

/10

Reviewed 55 week(s) ago

Expedia Group verified review

Well located away from city center but walkable distance. Very good staff.

James

Leisure with Partner

6.0

/10

Reviewed 55 week(s) ago

Expedia Group verified review

Positives - Earnest and eager reception staff. Small enclosed terrace/balcony. Negatives - Very small bedroom. Lack of privacy (toilet and shower). Car parking isn't easy.

Mrs Linda A

Friends and Family Family

10.0

/10

Reviewed 55 week(s) ago

Hotels.com verified review

What an absolutely fantastic hotel. Service was phenominal throughout, very attentive to our needs. We had a full tour of the grounds and our room on check in which was a very nice touch. We arrived early on check in day, and were able to leave our bags which had been put into the room by check in. The room was fantastic, nice and spacious with a lovely terrace. We spent a few afternoons by the pool too which was gorgeous, created a little escape from the bustling city below. 100% reccommend and hope to be back in the future.

James

with Partner

8.0

/10

Reviewed 56 week(s) ago

Hotels.com verified review

Hotel was all you needed for a 3 day trip. 10 minute walk to main promenade. Staff were very helpful at all times. Delux double room was a good size(room 35), although no terrace which was a disappointment. There was biscuits, cake and fruit upplied everyday which was lovely. We were given a small bottle of wine on our last night to enjoy before heading out. Plung pool at rear was perfect for a quick dip yo cool off. Thanks to all for a lovely stay

lazaro

with Partner

8.0

/10

Reviewed 56 week(s) ago

Hotels.com verified review

Cambiar las camas son pequeñas, y colchones dejan mucho que desear

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.