Sercotel El Balcón de la Bahía is a hotel in a good neighborhood, which is located at Santander.
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Sercotel El Balcón de la Bahía
Hotels
9.0
/10
Exceptional
93 reviews
What Guests Say About Their Stay
Mrs Linda A
10.0
/ 10
What an absolutely fantastic hotel.
Service was phenominal throughout, very attentive to our needs. We had a full tour of the grounds and our room on check in which was a very nice touch.
We arrived early on check in day, and were able to leave our bags which had been put into the room by check in. The room was fantastic, nice and spacious with a lovely terrace.
We spent a few afternoons by the pool too which was gorgeous, created a little escape from the bustling city below.
100% reccommend and hope to be back in the future.
Arran
10.0
/ 10
An excellent hotel. The staff were so friendly and helpful, giving us great recommendations and providing anything we asked for (bottle openers, beach towels). The rooms are really modern and clean with excellent aircon. The location is also really good to walk around Santander. The pool is also really nice and much deeper than we had thought! We would definitely recommend this hotel.
Asra
10.0
/ 10
You should absolutely stay here if you are considering this hotel. Daniel and Katia, the two staff members with whom I engaged the most, are so professional and so genuinely kind. (they would even bring me by my name every day!) I stayed for one full week in a room with a beautiful balcony and wonderful amenities. They seem to think of everything that you might need and they go above and beyond in terms of what they provide in the room. They’re also very generous with the coffee and snacks that they provide each day and it wasn’t unusual for me to be asked by the team if I needed anything else. They genuinely wanted to make sure that my stay was as comfortable as possible. The hotel itself is beautiful and the location, in a spectacular neighborhood, is absolutely perfect and convenient to everything. Somehow you’re close to everything but it’s still a quiet peaceful street, and you really feel immersed in the real life of the residents. In the end, I think it is the staff who makes a place special and that was my experience here. I can’t thank them enough, and I definitely will return!
In the Area
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Paseo Menéndez Pelayo 44, Santander, Cantabria, Spain, 39006
Main Facilities
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Swimming Pool
Restaurant
WiFi
Elevator
Available Room Types in Sercotel El Balcón de la Bahía
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What's around Sercotel El Balcón de la Bahía
Paseo Menéndez Pelayo 44, Santander, Cantabria, Spain, 39006
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Discover More About Sercotel El Balcón de la Bahía
Location
Sercotel El Balcón de la Bahía is a hotel in a good neighborhood, which is located at Santander.
About Sercotel El Balcón de la Bahía
Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Sercotel El Balcón de la Bahía.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
Sercotel El Balcón de la Bahía is a hotel with great comfort and excellent service according to most hotel's guests.
With all facilities offered, Sercotel El Balcón de la Bahía is the right place to stay.
All facilities in Sercotel El Balcón de la Bahía
Others
Business Facilities
- Meeting facilities
- Conference room
- Conference center
- Meeting rooms
- Business center
- Conference rooms
Hotel Services
- Tours
- Express check-in
- Luggage storage
- Express check-out
- Front desk
Public Facilities
- Others
- Elevator
- Smoke-free area
- Safety deposit box
Things to Do
- Beach umbrella
- Outdoor pool
- Pool sun loungers
General
- Parking
- Banquet
- Parking (surcharge)
Transportation
- Beach shuttle (surcharge)
Connectivity
- Free WiFi
Accommodation Policy & General Information in Sercotel El Balcón de la Bahía
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
- Uncovered self parking fee: EUR 17 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- Guests must contact this property in advance to reserve onsite parking
- This property accepts credit cards, debit cards, mobile payments, and cash
- Onsite parties or group events are strictly prohibited
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
The front desk is open daily from 9:00 AM - 11:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information. The front desk is staffed during limited hours. Quiet hours are enforced at the property from 9:00 PM to 9:00 AM.
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
15:00 - 23:00
Check-out:
Before 12:00
Hotel policy is not yet available.
General Information
Popular Facilities | Swimming Pool, Restaurant, WiFi, Elevator |
Check-In / Check-Out Time | From 15:00 - 23:00 - to 12:00 |
Available rooms at Sercotel El Balcón de la Bahía | 20 |
Number of floors in Sercotel El Balcón de la Bahía | 3 |
Another facilities in Sercotel El Balcón de la Bahía | Meeting facilities, Conference room, Conference center, Meeting rooms, Business center |
Frequently asked question in Sercotel El Balcón de la Bahía
What are available facilities at Sercotel El Balcón de la Bahía?
There are top facilites at Sercotel El Balcón de la Bahía such as Swimming Pool, Restaurant, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Sercotel El Balcón de la Bahía?
The standard check-in time at Sercotel El Balcón de la Bahía is starting from 15:00 - 23:00 while the latest check-out time is at Before 12:00
What is the star rating of Sercotel El Balcón de la Bahía?
Sercotel El Balcón de la Bahía is a 3.0-star hotel.
How many floors does Sercotel El Balcón de la Bahía have?
Sercotel El Balcón de la Bahía has 3 floors.
How many rooms are available at Sercotel El Balcón de la Bahía?
Sercotel El Balcón de la Bahía has 20 rooms in total.
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More Reviews from Other Guests in Sercotel El Balcón de la Bahía
Overall Ratings & Reviews Sercotel El Balcón de la Bahía
Other sources (93)
9.0
Exceptional
From 93 reviews
Cleanliness
9.6
Room Comfort
9.0
Service and Facilites
9.4
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Traveler Reviews Sercotel El Balcón de la Bahía
Number of reviews per page
20
40
Top reviews
Carlos
Leisure with Partner
6.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Good location, hvac too hot
James
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Well located away from city center but walkable distance. Very good staff.
James
Leisure with Partner
6.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Positives - Earnest and eager reception staff. Small enclosed terrace/balcony.
Negatives - Very small bedroom. Lack of privacy (toilet and shower). Car parking isn't easy.
Mrs Linda A
Friends and Family
10.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
What an absolutely fantastic hotel.
Service was phenominal throughout, very attentive to our needs. We had a full tour of the grounds and our room on check in which was a very nice touch.
We arrived early on check in day, and were able to leave our bags which had been put into the room by check in. The room was fantastic, nice and spacious with a lovely terrace.
We spent a few afternoons by the pool too which was gorgeous, created a little escape from the bustling city below.
100% reccommend and hope to be back in the future.
Read More
James
8.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
Hotel was all you needed for a 3 day trip. 10 minute walk to main promenade. Staff were very helpful at all times. Delux double room was a good size(room 35), although no terrace which was a disappointment. There was biscuits, cake and fruit upplied everyday which was lovely. We were given a small bottle of wine on our last night to enjoy before heading out. Plung pool at rear was perfect for a quick dip yo cool off. Thanks to all for a lovely stay
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lazaro
8.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
Cambiar las camas son pequeñas, y colchones dejan mucho que desear
Lesley-Anne
6.0
/10
Reviewed 16 week(s) ago
Hotels.com verified review
Our room needed a good, deep clean. The floor was dirty and the windows and light switches were dusty and generally dirty. The floors werent cleaned properly. We only had one towel for 2 people and it had stains on it. You cannot change the temperature of the aircon and it's either boiling hot or too warm. Much improvement needed. The rooms need a clean al fondo
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Adrian
Leisure with Partner
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
The staff is really amazing and kind
Arran
10.0
/10
Reviewed 19 week(s) ago
Hotels.com verified review
An excellent hotel. The staff were so friendly and helpful, giving us great recommendations and providing anything we asked for (bottle openers, beach towels). The rooms are really modern and clean with excellent aircon. The location is also really good to walk around Santander. The pool is also really nice and much deeper than we had thought! We would definitely recommend this hotel.
Read More
Asra
Business and Leisure
10.0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
You should absolutely stay here if you are considering this hotel. Daniel and Katia, the two staff members with whom I engaged the most, are so professional and so genuinely kind. (they would even bring me by my name every day!) I stayed for one full week in a room with a beautiful balcony and wonderful amenities. They seem to think of everything that you might need and they go above and beyond in terms of what they provide in the room. They’re also very generous with the coffee and snacks that they provide each day and it wasn’t unusual for me to be asked by the team if I needed anything else. They genuinely wanted to make sure that my stay was as comfortable as possible. The hotel itself is beautiful and the location, in a spectacular neighborhood, is absolutely perfect and convenient to everything. Somehow you’re close to everything but it’s still a quiet peaceful street, and you really feel immersed in the real life of the residents. In the end, I think it is the staff who makes a place special and that was my experience here. I can’t thank them enough, and I definitely will return!
Read More
Richard
10.0
/10
Reviewed 24 week(s) ago
Hotels.com verified review
Katia greeted us and toured us the property. Very nice and professional.
Howard
Leisure Family
10.0
/10
Reviewed 25 week(s) ago
Expedia Group verified review
The staff were being hassled but dealt with the complainants well and made us feel welcome and at ease.
Well located for everything Santander has to offer but important to pre book car parking as this is limited
Diane
Leisure with Partner
10.0
/10
Reviewed 25 week(s) ago
Expedia Group verified review
The staff were amazing, nothing too much trouble. Excellent restaurant recommendations, pool area a godsend. They constantly contacted us to check all was ok. Had a superior room with a balcony overlooking the pool. Local pastry delivered for a complementary breakfast
Clare
10.0
/10
Reviewed 30 week(s) ago
Hotels.com verified review
Few ants in the room and room still very hot with the air con on
john
10.0
/10
Reviewed 31 week(s) ago
Hotels.com verified review
A really great find. Beautiful boutique hotel. Everything was wonderful from Victoria's welcome to little touches like coffee, fruit and cake in the guest room.
Mel
10.0
/10
Reviewed 31 week(s) ago
Hotels.com verified review
Beautiful hotel lovely staff would definitely stay again
Sally
10.0
/10
Reviewed 32 week(s) ago
Hotels.com verified review
Excellent clean hotel and in a great location. Staff extremely friendly and very helpful
Neave
Leisure with Friends
10.0
/10
Reviewed 34 week(s) ago
Expedia Group verified review
Amazing thank you so much!
jeff
10.0
/10
Reviewed 35 week(s) ago
Hotels.com verified review
The best, most comprehensive check in ever!
A very decent hotel, excellent position.
Would recommend
Martin
10.0
/10
Reviewed 36 week(s) ago
Hotels.com verified review
When I arrived later than expected, Victoria was so helpful; and the next morning she even helped me with my bags, despite being told that it was OK.
Great place; I’d definitely stay again.
It was clean, tidy & comfortable.
Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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