Sercotel El Balcón de la Bahía

Hotels
9.0
/10
Exceptional
93 reviews

What Guests Say About Their Stay

Mona

10.0
/ 10
It was an incredible experience! Director Daniel was a living definition of exceptional hospitality. We would return in a heartbeat.

Yvonne

10.0
/ 10
Beautiful boutique hotel, very clean and comfortable room with lots of amentities and very friendly staff.

Mrs Linda A

10.0
/ 10
What an absolutely fantastic hotel. Service was phenominal throughout, very attentive to our needs. We had a full tour of the grounds and our room on check in which was a very nice touch. We arrived early on check in day, and were able to leave our bags which had been put into the room by check in. The room was fantastic, nice and spacious with a lovely terrace. We spent a few afternoons by the pool too which was gorgeous, created a little escape from the bustling city below. 100% reccommend and hope to be back in the future.
In the Area
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Paseo Menéndez Pelayo 44, Santander, Cantabria, Spain, 39006

Main Facilities

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Swimming Pool
Restaurant
Parking
WiFi
Elevator
Sercotel El Balcón de la Bahía is a hotel is located at Santander.
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Sercotel El Balcón de la Bahía Address: Map & Location

Paseo Menéndez Pelayo 44, Santander, Cantabria, Spain, 39006
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Exterior Sercotel El Balcón de la Bahía
Exterior 2 Sercotel El Balcón de la Bahía

Discover More About Sercotel El Balcón de la Bahía

General


In Santander (La Gándara)

Location


With a stay at Sercotel El Balcón de la Bahía, you'll be centrally located in Santander, within a 10-minute walk of Paseo de Pereda and Chico Port. This hotel is 0.9 mi (1.5 km) from Palace of Festivals of Cantabria and 1 mi (1.6 km) from Gran Casino del Sardinero.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Monumento a La Sardinera - 0.3 km / 0.2 mi
Centro Cultural Doctor Madrazo - 0.3 km / 0.2 mi
Paseo de Pereda - 0.5 km / 0.3 mi
Homenaje al Navegante Vital Alsar - 0.5 km / 0.3 mi
Plaza de Canadio - 0.6 km / 0.4 mi
Chico Port - 0.7 km / 0.4 mi
The Cathedral - 0.7 km / 0.4 mi
Plaza de Pombo - 0.8 km / 0.5 mi
Casa Pombo - 0.8 km / 0.5 mi
Monumento a Los Raqueros - 0.8 km / 0.5 mi
Mercado del Este - 0.9 km / 0.6 mi
Jardines de Pereda - 0.9 km / 0.6 mi
Museum of Prehistory and Archaeology of Cantabria - 1 km / 0.6 mi
Sagrado Corazon de Jesus Church - 1 km / 0.6 mi
Banco Santander - 1 km / 0.6 mi

The nearest major airport is Santander (SDR) - 8.3 km / 5.2 mi

Facilities


Take advantage of recreation opportunities such as an outdoor pool, or other amenities including complimentary wireless internet access and tour/ticket assistance. Additional amenities at this hotel include a banquet hall and bike storage. The beach shuttle (surcharge) makes getting to the surf and sand a breeze.

Business Facilities


Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Santander? This hotel has 420 square feet (39 square meters) of space consisting of a conference center and meeting rooms. Self parking (subject to charges) is available onsite.

Rooms


Make yourself at home in one of the 20 air-conditioned rooms featuring minibars and espresso makers. 40-inch Smart televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.

All facilities in Sercotel El Balcón de la Bahía

Swimming Pool Sercotel El Balcón de la Bahía
Swimming Pool
Functional Hall Sercotel El Balcón de la Bahía
Functional Hall
Common Space Sercotel El Balcón de la Bahía
Common Space
Exterior Sercotel El Balcón de la Bahía
Exterior
Others Sercotel El Balcón de la Bahía
Others

Business Facilities

  • Conference center
  • Meeting rooms
  • Business facilities
  • Conference rooms
  • Business center

Transportation

  • Limited parking
  • Bicycle storage
  • Secure parking
  • Beach shuttle

Public Facilities

  • Elevator
  • Parking
  • Smoke-free area
  • Safety deposit box

Accessibilty

  • Accessible parking
  • Accessible bathroom
  • Disabled access friendly

Hotel Services

  • Express check-in
  • Luggage storage
  • Express check-out

Things to Do

  • Outdoor pool
  • Pool sun loungers

General

  • Banquet
  • Parking

Connectivity

  • Free WiFi

Nearby Facilities

  • Laundry

Accommodation Policy & General Information in Sercotel El Balcón de la Bahía

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
15:00 - 23:00
Check-out:
Before 12:00

Pets

Pets Not Allowed

Additional Policy

Ecostars, Professional property host/manager, Contactless check-out is available, LGBTQIA+ friendly, No cribs (infant beds) available, No rollaway/extra beds available, Events/parties not allowed, Parking height restrictions apply, Beach nearby, Children not allowed, Contactless check-in is available
  • Uncovered self parking fee: EUR 17 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

General Information

Popular Facilities
Swimming Pool, Restaurant, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 23:00 - to 12:00
Available rooms at Sercotel El Balcón de la Bahía
20
Number of floors in Sercotel El Balcón de la Bahía
3
Another facilities in Sercotel El Balcón de la Bahía
Conference center, Meeting rooms, Business facilities, Conference rooms, Business center

Frequently asked question in Sercotel El Balcón de la Bahía

What are available facilities at Sercotel El Balcón de la Bahía?
There are top facilites at Sercotel El Balcón de la Bahía such as Swimming Pool, Restaurant, Parking, WiFi, Elevator. (some may require extra charges)
What Time is Check In & Check Out at Sercotel El Balcón de la Bahía?
Check-in time at Sercotel El Balcón de la Bahía is staring from 15:00 - 23:00 while the latest check-out time is at before Before 12:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
What is The Star Hotel Classification of Sercotel El Balcón de la Bahía?
Sercotel El Balcón de la Bahía is officially classified as a 3.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does Sercotel El Balcón de la Bahía have?
Sercotel El Balcón de la Bahía has 3 floors.
How many rooms are available at Sercotel El Balcón de la Bahía?
Sercotel El Balcón de la Bahía has 20 rooms in total.
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More Reviews from Other Guests in Sercotel El Balcón de la Bahía

9.0
Exceptional
From 93 reviews
Cleanliness

9.6

Room Comfort

9.0

Service and Facilites

9.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Sercotel El Balcón de la Bahía

Number of reviews per page
20
40
Top reviews
Mona
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

It was an incredible experience! Director Daniel was a living definition of exceptional hospitality. We would return in a heartbeat.
Yvonne
icon-Business
Business
10.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

Beautiful boutique hotel, very clean and comfortable room with lots of amentities and very friendly staff.
Rosa
icon-with Partner
with Partner
10.0
/10
Reviewed 31 week(s) ago

Hotels.com verified review

Great location and amazing staff!
Carlos
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Good location, hvac too hot
James
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Well located away from city center but walkable distance. Very good staff.
James
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Positives - Earnest and eager reception staff. Small enclosed terrace/balcony. Negatives - Very small bedroom. Lack of privacy (toilet and shower). Car parking isn't easy.
Mrs Linda A
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 35 week(s) ago

Hotels.com verified review

What an absolutely fantastic hotel. Service was phenominal throughout, very attentive to our needs. We had a full tour of the grounds and our room on check in which was a very nice touch. We arrived early on check in day, and were able to leave our bags which had been put into the room by check in. The room was fantastic, nice and spacious with a lovely terrace. We spent a few afternoons by the pool too which was gorgeous, created a little escape from the bustling city below. 100% reccommend and hope to be back in the future.
Read More
James
icon-with Partner
with Partner
8.0
/10
Reviewed 35 week(s) ago

Hotels.com verified review

Hotel was all you needed for a 3 day trip. 10 minute walk to main promenade. Staff were very helpful at all times. Delux double room was a good size(room 35), although no terrace which was a disappointment. There was biscuits, cake and fruit upplied everyday which was lovely. We were given a small bottle of wine on our last night to enjoy before heading out. Plung pool at rear was perfect for a quick dip yo cool off. Thanks to all for a lovely stay
Read More
lazaro
icon-with Partner
with Partner
8.0
/10
Reviewed 35 week(s) ago

Hotels.com verified review

Cambiar las camas son pequeñas, y colchones dejan mucho que desear
Lesley-Anne
icon-with Partner
with Partner
6.0
/10
Reviewed 36 week(s) ago

Hotels.com verified review

Our room needed a good, deep clean. The floor was dirty and the windows and light switches were dusty and generally dirty. The floors werent cleaned properly. We only had one towel for 2 people and it had stains on it. You cannot change the temperature of the aircon and it's either boiling hot or too warm. Much improvement needed. The rooms need a clean al fondo
Read More
Adrian
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

The staff is really amazing and kind
Arran
icon-with Partner
with Partner
10.0
/10
Reviewed 39 week(s) ago

Hotels.com verified review

An excellent hotel. The staff were so friendly and helpful, giving us great recommendations and providing anything we asked for (bottle openers, beach towels). The rooms are really modern and clean with excellent aircon. The location is also really good to walk around Santander. The pool is also really nice and much deeper than we had thought! We would definitely recommend this hotel.
Read More
Asra
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

You should absolutely stay here if you are considering this hotel. Daniel and Katia, the two staff members with whom I engaged the most, are so professional and so genuinely kind. (they would even bring me by my name every day!) I stayed for one full week in a room with a beautiful balcony and wonderful amenities. They seem to think of everything that you might need and they go above and beyond in terms of what they provide in the room. They’re also very generous with the coffee and snacks that they provide each day and it wasn’t unusual for me to be asked by the team if I needed anything else. They genuinely wanted to make sure that my stay was as comfortable as possible. The hotel itself is beautiful and the location, in a spectacular neighborhood, is absolutely perfect and convenient to everything. Somehow you’re close to everything but it’s still a quiet peaceful street, and you really feel immersed in the real life of the residents. In the end, I think it is the staff who makes a place special and that was my experience here. I can’t thank them enough, and I definitely will return!
Read More
Richard
icon-with Partner
with Partner
10.0
/10
Reviewed 44 week(s) ago

Hotels.com verified review

Katia greeted us and toured us the property. Very nice and professional.
Howard
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

The staff were being hassled but dealt with the complainants well and made us feel welcome and at ease. Well located for everything Santander has to offer but important to pre book car parking as this is limited
Diane
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

The staff were amazing, nothing too much trouble. Excellent restaurant recommendations, pool area a godsend. They constantly contacted us to check all was ok. Had a superior room with a balcony overlooking the pool. Local pastry delivered for a complementary breakfast
Clare
icon-with Partner
with Partner
10.0
/10
Reviewed 50 week(s) ago

Hotels.com verified review

Few ants in the room and room still very hot with the air con on
john
icon-with Partner
with Partner
10.0
/10
Reviewed 51 week(s) ago

Hotels.com verified review

A really great find. Beautiful boutique hotel. Everything was wonderful from Victoria's welcome to little touches like coffee, fruit and cake in the guest room.
Mel
icon-with Partner
with Partner
10.0
/10
Reviewed 51 week(s) ago

Hotels.com verified review

Beautiful hotel lovely staff would definitely stay again
Sally
icon-with Partner
with Partner
10.0
/10
Reviewed 52 week(s) ago

Hotels.com verified review

Excellent clean hotel and in a great location. Staff extremely friendly and very helpful
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Exterior 4 Sercotel El Balcón de la Bahía

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9.0
Exceptional
From 93 reviews
Cleanliness

9.6

Room Comfort

9.0

Service and Facilites

9.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Sercotel El Balcón de la Bahía

Number of reviews per page
20
40
Top reviews
Mona
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

It was an incredible experience! Director Daniel was a living definition of exceptional hospitality. We would return in a heartbeat.
Yvonne
icon-Business
Business
10.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

Beautiful boutique hotel, very clean and comfortable room with lots of amentities and very friendly staff.
Rosa
icon-with Partner
with Partner
10.0
/10
Reviewed 31 week(s) ago

Hotels.com verified review

Great location and amazing staff!
Carlos
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Good location, hvac too hot
James
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Well located away from city center but walkable distance. Very good staff.
James
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Positives - Earnest and eager reception staff. Small enclosed terrace/balcony. Negatives - Very small bedroom. Lack of privacy (toilet and shower). Car parking isn't easy.
Mrs Linda A
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 35 week(s) ago

Hotels.com verified review

What an absolutely fantastic hotel. Service was phenominal throughout, very attentive to our needs. We had a full tour of the grounds and our room on check in which was a very nice touch. We arrived early on check in day, and were able to leave our bags which had been put into the room by check in. The room was fantastic, nice and spacious with a lovely terrace. We spent a few afternoons by the pool too which was gorgeous, created a little escape from the bustling city below. 100% reccommend and hope to be back in the future.
Read More
James
icon-with Partner
with Partner
8.0
/10
Reviewed 35 week(s) ago

Hotels.com verified review

Hotel was all you needed for a 3 day trip. 10 minute walk to main promenade. Staff were very helpful at all times. Delux double room was a good size(room 35), although no terrace which was a disappointment. There was biscuits, cake and fruit upplied everyday which was lovely. We were given a small bottle of wine on our last night to enjoy before heading out. Plung pool at rear was perfect for a quick dip yo cool off. Thanks to all for a lovely stay
Read More
lazaro
icon-with Partner
with Partner
8.0
/10
Reviewed 35 week(s) ago

Hotels.com verified review

Cambiar las camas son pequeñas, y colchones dejan mucho que desear
Lesley-Anne
icon-with Partner
with Partner
6.0
/10
Reviewed 36 week(s) ago

Hotels.com verified review

Our room needed a good, deep clean. The floor was dirty and the windows and light switches were dusty and generally dirty. The floors werent cleaned properly. We only had one towel for 2 people and it had stains on it. You cannot change the temperature of the aircon and it's either boiling hot or too warm. Much improvement needed. The rooms need a clean al fondo
Read More
Adrian
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

The staff is really amazing and kind
Arran
icon-with Partner
with Partner
10.0
/10
Reviewed 39 week(s) ago

Hotels.com verified review

An excellent hotel. The staff were so friendly and helpful, giving us great recommendations and providing anything we asked for (bottle openers, beach towels). The rooms are really modern and clean with excellent aircon. The location is also really good to walk around Santander. The pool is also really nice and much deeper than we had thought! We would definitely recommend this hotel.
Read More
Asra
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

You should absolutely stay here if you are considering this hotel. Daniel and Katia, the two staff members with whom I engaged the most, are so professional and so genuinely kind. (they would even bring me by my name every day!) I stayed for one full week in a room with a beautiful balcony and wonderful amenities. They seem to think of everything that you might need and they go above and beyond in terms of what they provide in the room. They’re also very generous with the coffee and snacks that they provide each day and it wasn’t unusual for me to be asked by the team if I needed anything else. They genuinely wanted to make sure that my stay was as comfortable as possible. The hotel itself is beautiful and the location, in a spectacular neighborhood, is absolutely perfect and convenient to everything. Somehow you’re close to everything but it’s still a quiet peaceful street, and you really feel immersed in the real life of the residents. In the end, I think it is the staff who makes a place special and that was my experience here. I can’t thank them enough, and I definitely will return!
Read More
Richard
icon-with Partner
with Partner
10.0
/10
Reviewed 44 week(s) ago

Hotels.com verified review

Katia greeted us and toured us the property. Very nice and professional.
Howard
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

The staff were being hassled but dealt with the complainants well and made us feel welcome and at ease. Well located for everything Santander has to offer but important to pre book car parking as this is limited
Diane
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

The staff were amazing, nothing too much trouble. Excellent restaurant recommendations, pool area a godsend. They constantly contacted us to check all was ok. Had a superior room with a balcony overlooking the pool. Local pastry delivered for a complementary breakfast
Clare
icon-with Partner
with Partner
10.0
/10
Reviewed 50 week(s) ago

Hotels.com verified review

Few ants in the room and room still very hot with the air con on
john
icon-with Partner
with Partner
10.0
/10
Reviewed 51 week(s) ago

Hotels.com verified review

A really great find. Beautiful boutique hotel. Everything was wonderful from Victoria's welcome to little touches like coffee, fruit and cake in the guest room.
Mel
icon-with Partner
with Partner
10.0
/10
Reviewed 51 week(s) ago

Hotels.com verified review

Beautiful hotel lovely staff would definitely stay again
Sally
icon-with Partner
with Partner
10.0
/10
Reviewed 52 week(s) ago

Hotels.com verified review

Excellent clean hotel and in a great location. Staff extremely friendly and very helpful
Number of reviews per page
20
40