Sleep & Fly

It was convenient for us and the reception staff were very friendly and welcoming

More signage from main arrivals area would help us to find the place quicker. Staff at the airport sent us in all different directions.

Excellent

This is truly a sleep and fly experience. If you need to eat or do anything else, this isn't the place for you. There is a breakfast provided in the morning, but nothing to eat or drink at any other times.

Excellent place to rest and wait for your flight connection.

Bring here many times they never disappoint.

Terrible Customer Service. Actually, probably amongst the worst we've encountered internationally. Extremely dirty. Saw bed bug looking things. Definitely a hard pass. If I had to do it over again, I'd stay away from airport for like 1/4 f the price. When an establishment has such terrible customer service and disregard for their customers, it's a shame and really not something that should be a part of hospitality.

We stayed there for one night before flying home from Barcelona. A little difficult to find as it is in the Business Center and some of the doors to the Center were locked. Quiet room. Blackout curtain could be a bit wider as it is in Terminal 1 which is lit all night long. They normally charge 40 euros for a late checkout but they agreed to waive the fee for a one hour delayed checkout at noon.

This property is extremely convenient for travellers. Coffee in room and clean and so quiet for an airport hotel. Good complimentary breakfast. Excellent receptionist who personally showed us where to locate the airport transit bus and showed us to our room.

The room was very clean and the check-in was easy. The breakfast had many options and was easy to access. The convenience of staying at the airport is well worth the cost.

Because this hotel serves a captive audience inside the airport, it seems to rely more on convenience than quality. The rooms were extremely small, outdated, and not very clean, especially considering the above-average prices. For the same amount of money, I could have stayed at a much better hotel outside the airport. The front desk was unattended for more than two hours, which made the experience even more frustrating. To top it off, the “included breakfast” was very disappointing and felt more like a display of packaged souvenir items than an actual breakfast. I would not stay here again.

The beds felt like you were sleeping on the floor... Wallpaper was ripped and hanging off the wall, there was also a long cobweb hanging from the ceiling! Bathroom was fine but could have definitely used a deep clean in the corners. The shower itself was very slippy.

Very basic. Simple breakfast. Staff helpful and location was great for those needing to catch morning flight. What was bad was there was thumping sound every now and then probably from airplanes readying for taxi, not sure what. Also, water drainage from the shower very slow and the second person has to wait quite a while before they can shower. Also, difficult to locate the place.

The first thing that made me upset was how hard it was to find the hotel. There was no information at the airport how to get to the hotel. The breakfast wasn’t great either. It was served from 4:30am to 10:00am. If you wanted the food to be hot you had to go to eat at 4:30am. We went at 9:00am and there was not much of the food left and everything was almost cold. The only thing that was worth it paying the money for it was the location that was very convenient for us. But for $ 340.00 per night I was expecting better quality and better service.

This was a great location to stay before your flight the next day. it was easy to get back to Terminal 1 to check-in for my Departure

The shower pan was cracked and unhygienic and the plumbing was clogged, the electric shade was broken, and the TV did not work. The breakfast food was cold and there was very few healthy options.

Very convenient

It was ok. We had trouble finding the hotel. Directions were not clear and the signs for it were hard to read.

This was the most convenient hotel for early morning flights. The staff was very helpful with all our questions. However, the room is quite small, had a very limited amount of hot water in the shower and we had problems adjusting the AC. Again, it was extremely convenient.

Very convenience location to catch flights