Citrus Hikkaduwa

Hotels
7.4
/10
Pleasant
211 reviews

What Guests Say About Their Stay

Jamie

10.0
/ 10
It's an old hotel. 50 yrs. So it's tired and needs a refurbish. Rooms are OK, but bathroom leaks water from the shower leaving puddles of water in the bathroom. Could smell urine in room 205 when using the shower so probably linked to the drainage system. Pool needs redone as several broken tiles and there were 3 people I saw who cut themselves including a member of staff and my daughter. Restaurant and bar is very good, great choice and food options are lovely. Staff are excellent and very friendly. Opposite a supermarket which is handy. So overall a really nice hotel, pretty basic but has great potential with a bit of investment.

Nellie

10.0
/ 10
I loved it to stay there! Would have liked to stay longer. I came alone and just wanted to take a rest and calm down at the beach during my whole trip. Just after I arrived in the lobby I got an icetea without asking. Unfortunately I just spent there 2 nights. Everyone was so friendly. I totally recommend the hotel.

Vaibhav

10.0
/ 10
Great view of the beach, great and friendly staff, WiFi all over the resort. Superb stay!
In the Area
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No.400 Galle Road, Galle District, Southern Province, Sri Lanka

Main Facilities

Read More
Restaurant
Swimming Pool
24-Hour Front Desk
WiFi
Elevator
Near Hikkaduwa Coral Reef
Read More
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What's around Citrus Hikkaduwa

No.400 Galle Road, Galle District, Southern Province, Sri Lanka
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Lobby Citrus Hikkaduwa
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General


Near Hikkaduwa Coral Reef

Location


With a stay at Citrus Hikkaduwa in Hikkaduwa, you'll be on the beach, just a 1-minute walk from Narigama Beach and 7 minutes by foot from Hikkaduwa Beach. This beach hotel is 0.4 mi (0.7 km) from Hikkaduwa Coral Reef and 1.2 mi (2 km) from Jananandharamaya.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Narigama Beach - 0.1 km / 0.1 mi
Hikkaduwa Beach - 0.5 km / 0.3 mi
Hikkaduwa Coral Reef - 0.7 km / 0.4 mi
Jananandharamaya - 1.8 km / 1.1 mi
Hikkaduwa National Park - 2 km / 1.3 mi
Ratgama Lake - 3.3 km / 2.1 mi
Seenigama Temple - 3.5 km / 2.1 mi
Akurala Beach - 8.5 km / 5.3 mi
Pitiwella Beach - 9.7 km / 6 mi
Natural Moonstone Mine - 10.5 km / 6.5 mi
Gurusinghe Moonstone Mine - 10.6 km / 6.6 mi
Ambalangoda Beach - 12 km / 7.5 mi
Mahamodara Beach - 14.8 km / 9.2 mi
Ariyapala Mask Museum - 14.9 km / 9.2 mi
St. Aloysius College - 16.9 km / 10.5 mi

The preferred airport for Citrus Hikkaduwa is Bandaranaike Intl. Airport (CMB) - 141.6 km / 88 mi

Facilities


Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can soak up the sun at the private beach or enjoy other recreational amenities, which include an outdoor pool. Additional features at this hotel include complimentary wireless internet access, wedding services, and tour/ticket assistance.

Business Facilities


Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of a conference center and meeting rooms. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.

Dining


Enjoy international cuisine at Lemon fish, a beachfront restaurant which features a garden view. You can also stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available for a fee.

Rooms


Make yourself at home in one of the 90 air-conditioned rooms featuring refrigerators and flat-screen televisions. Your room comes with a memory foam bed. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.

All facilities in Citrus Hikkaduwa

Bar, Cafe and Lounge Citrus Hikkaduwa
Bar, Cafe and Lounge
Swimming Pool Citrus Hikkaduwa
Swimming Pool
Entertainment Facility Citrus Hikkaduwa
Entertainment Facility
Fitness Center Citrus Hikkaduwa
Fitness Center
Functional Hall Citrus Hikkaduwa
Functional Hall

Things to Do

  • Garden
  • Spa
  • Private beach nearby
  • Barbecue
  • Pool cabanas
  • Sun loungers

Hotel Services

  • Laundry service
  • Newspaper in lobby
  • Wedding service
  • Multilingual staff
  • 24-hour Receptionist

General

  • Banquet
  • Parking
  • Terrace

Transportation

  • Airport transfer
  • Storage

Public Facilities

  • Safety deposit box
  • Elevator

Business Facilities

  • Meeting rooms
  • Conference center

Family-friendly Facilities

  • Children pool

Food and Drinks

  • Breakfast

Connectivity

  • Free WiFi

Sports and Recreations

  • Pool or Snooker

Accommodation Policy & General Information in Citrus Hikkaduwa

Important Note
  • One child 3 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • No pets and no service animals are allowed at this property.

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

  • Fee for buffet breakfast: approximately USD 15 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Service Animals Not Allowed

Professional property host/manager, By ocean, Essential workers only - NO

General Information

Popular Facilities
Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Citrus Hikkaduwa
90
Number of floors in Citrus Hikkaduwa
4
Another facilities in Citrus Hikkaduwa
Garden, Spa, Private beach nearby, Barbecue, Pool cabanas

Frequently asked question in Citrus Hikkaduwa

What are available facilities at Citrus Hikkaduwa?
There are top facilites at Citrus Hikkaduwa such as Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Citrus Hikkaduwa?
The standard check-in time at Citrus Hikkaduwa is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Citrus Hikkaduwa provide breakfast?
Yes, Citrus Hikkaduwa provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Citrus Hikkaduwa?
Citrus Hikkaduwa is a 4.0-star hotel.
How many floors does Citrus Hikkaduwa have?
Citrus Hikkaduwa has 4 floors.
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More Reviews from Other Guests in Citrus Hikkaduwa

Overall Ratings & Reviews Citrus Hikkaduwa

Traveloka (1)
Other sources (210)
7.4
Pleasant
From 210 reviews
Cleanliness

7.6

Room Comfort

7.4

Location

8.8

Service and Facilites

8.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Citrus Hikkaduwa

Number of reviews per page
20
40
Top reviews
Artur
6.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

Pros: Great location with an amazing beachfront experience, a pretty good breakfast, and the staff let us hang out in the hotel area a few hours before our check-in. Cons: A bit old rooms, very cold inside with no possibility of making it warmer. We are from Ukraine, and the staff was trying to talk in Russian to us, literally the whole stay. We repeated several times that we don't speak Russian and we don't understand them, but they didn't care.
Read More
Thusitha
4.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

I felt it was important to share my feedback as my experience fell significantly short of expectations. The rooms were subpar. The food was especially disappointing, with very little variety and flavor. Overall, it was a lacklustre experience, and honestly, I was hoping for so much more. If you want to ensure customers return, there's a lot of room for improvement in both service and quality.
Read More
Georgii
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

Dear Owner of Citrus Hotels. I am a mother and my two children. We had a terrible situation Citrus Hikkaduwa. On the night of 30th April, 200 dollars were stolen from our bag in the room. They entered at night when we were sleeping in the room through our open balcony. 01.05 - we spent time in the hotel. Around 15:00 we discovered the theft. When we went to the reception about this outrageous incident, the manager openly laughed at us and mocked us, saying that we will not prove anything, and that it is our fault because we did not keep the money in the safe. NO, I repeat, it happened at night when we were in the room and sleeping. And this is already a deliberate entry. We went to the police, explained to them what happened, and they understood that they tried to compensate us at least with a gift to close the 22,000 rupees in the hotel account. But the manager tried to twist everything in Sinhala and make us look like fools. He even threatened my son that either we pay or we will be in trouble! We are upset and disappointed and are sure that this manager will arrange this scam of stealing from the room that night. He was not interested in investigating this incident. Now we are afraid and warning guests that at the Citrus Hotel the manager arranges thefts from the rooms and sleeps there dangerously at night. Please take steps to investigate this outrageous situation. I truly believe that your guests deserve to be protected during their holiday.
Read More
Graeme
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 74 week(s) ago

Expedia Group verified review

Although the property could do with an update it was the staff that made this stay so good. Front of house plus restaurant staff exceptional! And then the food especially the seafood BBQ at lunch! Beautiful!
Jamie
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 75 week(s) ago

Hotels.com verified review

It's an old hotel. 50 yrs. So it's tired and needs a refurbish. Rooms are OK, but bathroom leaks water from the shower leaving puddles of water in the bathroom. Could smell urine in room 205 when using the shower so probably linked to the drainage system. Pool needs redone as several broken tiles and there were 3 people I saw who cut themselves including a member of staff and my daughter. Restaurant and bar is very good, great choice and food options are lovely. Staff are excellent and very friendly. Opposite a supermarket which is handy. So overall a really nice hotel, pretty basic but has great potential with a bit of investment.
Read More
Van
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 104 week(s) ago

Expedia Group verified review

The staff are fantastic.
Marina
icon-Leisure
Leisure
6.0
/10
Reviewed 116 week(s) ago

Expedia Group verified review

I call this side the city view side of the hotel the forgotton section of the hotel. Prior to this I was in the ocean view room, for 10 days, all connected to the hotel with easy access to any part of the hotel.And I paid less for the room with breakfast included.For the city view rooms I paid more and extra for breakfast. To get to the main building I had to come out of the side of the hotel and walk pass the little shop and enter through the reception anytime of day or night. I also felt that the rooms on this side of the hotel were given less attention. I had to inquire about the cleaning people that were very visible on the other side and did not see on this side. On request my room was cleaned and with a call to the house keeping the beverage supplies were brought to the room. Given the choice I will not stay in Citrus if I had to settle for the city view rooms. All the staff were very friendly and caring.
Read More
Deesh
icon-Friends and Family
Friends and Family
4.0
/10
Reviewed 118 week(s) ago

Hotels.com verified review

Just basic, bare bones accommodation. One of the members of our group said it was more like a lodge than a hotel. There were rust spots around the room and fixtures, even in the kettle. The room was clean but the quality of everything belongs in a much cheaper property. the mattresses, sheets, bathrooms, shower, were all below average. The AC didn't work properly. All round, quite a disappointment. Some of the staff were very friendly and helpful, esp at reception, but that wasn't true of the staff in the restaurant and elsewhere. We even got charged for something we hadn't ordered!
Read More
Antonia
icon-Leisure
Leisure
8.0
/10
Reviewed 127 week(s) ago

Expedia Group verified review

Didn't like the road and rsil noise
Anastassiya
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 207 week(s) ago

Expedia Group verified review

Hotel was really good, we enjoyed it
Gihan
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 290 week(s) ago

Expedia Group verified review

Friendly service, staff was helpful and friendly, food was good and reasonable, restaurant staff was the best !!!!
Harshini
10.0
/10
Reviewed 367 week(s) ago

Hotels.com verified review

Clean room, great food. Very pleasant stay
Verified traveler
icon-Leisure
Leisure
4.0
/10
Reviewed 371 week(s) ago

Expedia Group verified review

The only good thing about this place was the beach and the location. If I would have known that the quality of the building and the room was that bad I would spend another $100+ just to get a clean renovated or new room. This was a guest house quality -. Will not recommend unless your budget is max $60 per night.
kadry
8.0
/10
Reviewed 373 week(s) ago

Hotels.com verified review

Cool
Verified traveler
4.0
/10
Reviewed 388 week(s) ago

Hotels.com verified review

They offered a two single beds adjoining instead of a one double bed for a me and husband. It was so hard to sleep..And room is too small and bathroom is not clean enough.
John
8.0
/10
Reviewed 388 week(s) ago

Hotels.com verified review

Over for the England cricket and it is just coming into season. Lively hotel when the Barmy Army were here and a lot quieter afterwards. It's a good hotel right on the beach and by the main road. Super swimming pool. Buffet breakfast is fine. We had a 6th floor room with a.great view of the Ocean. If you're travelling ton Hikkaduwa it's worth considering. John, Coventry, Barmy Army.
Read More
Neil
6.0
/10
Reviewed 420 week(s) ago

Expedia Group verified review

Check in experience was fantastic. Hotel is right on the beach. Turn left for some nice restaurants and surfing sea. We had a room at the back of the hotel facing road but the rooms with a sea view look good.
Alan
8.0
/10
Reviewed 424 week(s) ago

Expedia Group verified review

After having done a lot of travelling we just wanted a few days of relaxation. The hotel fulfilled our brief reasonably well. It has a good pool, and on one side of the hotel is the beach and on the other the main road of the town. Traffic can be [only a little bit] noisy and you may get woken early by the horn of the local train. This did not spoil our stay - but get a room that overlooks the pool and beach.The town is bustling, and there are a few restaurants for you to try, but we ate in the hotel; the breakfasts and dinners were good and lunch was available too. What made it a good experience for us, apart from just doing nothing, was the staff. They were extremely helpful to us, especially when we had a transport problem, and they were happy in their jobs. All were ready with a smile, and to have a laugh and a joke. The hotel fabric was in dire need of refurbishment. It looks 'tired', but our bedroom was very clean and comfortable.
Read More
Silver
6.0
/10
Reviewed 424 week(s) ago

Expedia Group verified review

Very friendly and polite staff. Staff training needs some input, although the staff was always polite and tried to help. Bar staff were particularly slow. Electrics need upgrading in rooms for charging up gadgets New mini fridges too.. Activities on site need clearer notifications. We had immediate action from staff when they knew we were not happy with our room and appreciated a room with a better view.. I will recommend it with reservations.
Read More
kate
6.0
/10
Reviewed 435 week(s) ago

Expedia Group verified review

Hotel well located mid town on beach front. Staff helpful and friendly. Plenty good local restaurants nearby.
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Lobby 4 Citrus Hikkaduwa

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Citrus Hikkaduwa

Traveloka (1)
Other sources (210)
7.4
Pleasant
From 210 reviews
Cleanliness

7.6

Room Comfort

7.4

Location

8.8

Service and Facilites

8.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Citrus Hikkaduwa

Number of reviews per page
20
40
Top reviews
Artur
6.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

Pros: Great location with an amazing beachfront experience, a pretty good breakfast, and the staff let us hang out in the hotel area a few hours before our check-in. Cons: A bit old rooms, very cold inside with no possibility of making it warmer. We are from Ukraine, and the staff was trying to talk in Russian to us, literally the whole stay. We repeated several times that we don't speak Russian and we don't understand them, but they didn't care.
Read More
Thusitha
4.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

I felt it was important to share my feedback as my experience fell significantly short of expectations. The rooms were subpar. The food was especially disappointing, with very little variety and flavor. Overall, it was a lacklustre experience, and honestly, I was hoping for so much more. If you want to ensure customers return, there's a lot of room for improvement in both service and quality.
Read More
Georgii
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

Dear Owner of Citrus Hotels. I am a mother and my two children. We had a terrible situation Citrus Hikkaduwa. On the night of 30th April, 200 dollars were stolen from our bag in the room. They entered at night when we were sleeping in the room through our open balcony. 01.05 - we spent time in the hotel. Around 15:00 we discovered the theft. When we went to the reception about this outrageous incident, the manager openly laughed at us and mocked us, saying that we will not prove anything, and that it is our fault because we did not keep the money in the safe. NO, I repeat, it happened at night when we were in the room and sleeping. And this is already a deliberate entry. We went to the police, explained to them what happened, and they understood that they tried to compensate us at least with a gift to close the 22,000 rupees in the hotel account. But the manager tried to twist everything in Sinhala and make us look like fools. He even threatened my son that either we pay or we will be in trouble! We are upset and disappointed and are sure that this manager will arrange this scam of stealing from the room that night. He was not interested in investigating this incident. Now we are afraid and warning guests that at the Citrus Hotel the manager arranges thefts from the rooms and sleeps there dangerously at night. Please take steps to investigate this outrageous situation. I truly believe that your guests deserve to be protected during their holiday.
Read More
Graeme
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 74 week(s) ago

Expedia Group verified review

Although the property could do with an update it was the staff that made this stay so good. Front of house plus restaurant staff exceptional! And then the food especially the seafood BBQ at lunch! Beautiful!
Jamie
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 75 week(s) ago

Hotels.com verified review

It's an old hotel. 50 yrs. So it's tired and needs a refurbish. Rooms are OK, but bathroom leaks water from the shower leaving puddles of water in the bathroom. Could smell urine in room 205 when using the shower so probably linked to the drainage system. Pool needs redone as several broken tiles and there were 3 people I saw who cut themselves including a member of staff and my daughter. Restaurant and bar is very good, great choice and food options are lovely. Staff are excellent and very friendly. Opposite a supermarket which is handy. So overall a really nice hotel, pretty basic but has great potential with a bit of investment.
Read More
Van
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 104 week(s) ago

Expedia Group verified review

The staff are fantastic.
Marina
icon-Leisure
Leisure
6.0
/10
Reviewed 116 week(s) ago

Expedia Group verified review

I call this side the city view side of the hotel the forgotton section of the hotel. Prior to this I was in the ocean view room, for 10 days, all connected to the hotel with easy access to any part of the hotel.And I paid less for the room with breakfast included.For the city view rooms I paid more and extra for breakfast. To get to the main building I had to come out of the side of the hotel and walk pass the little shop and enter through the reception anytime of day or night. I also felt that the rooms on this side of the hotel were given less attention. I had to inquire about the cleaning people that were very visible on the other side and did not see on this side. On request my room was cleaned and with a call to the house keeping the beverage supplies were brought to the room. Given the choice I will not stay in Citrus if I had to settle for the city view rooms. All the staff were very friendly and caring.
Read More
Deesh
icon-Friends and Family
Friends and Family
4.0
/10
Reviewed 118 week(s) ago

Hotels.com verified review

Just basic, bare bones accommodation. One of the members of our group said it was more like a lodge than a hotel. There were rust spots around the room and fixtures, even in the kettle. The room was clean but the quality of everything belongs in a much cheaper property. the mattresses, sheets, bathrooms, shower, were all below average. The AC didn't work properly. All round, quite a disappointment. Some of the staff were very friendly and helpful, esp at reception, but that wasn't true of the staff in the restaurant and elsewhere. We even got charged for something we hadn't ordered!
Read More
Antonia
icon-Leisure
Leisure
8.0
/10
Reviewed 127 week(s) ago

Expedia Group verified review

Didn't like the road and rsil noise
Anastassiya
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 207 week(s) ago

Expedia Group verified review

Hotel was really good, we enjoyed it
Gihan
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 290 week(s) ago

Expedia Group verified review

Friendly service, staff was helpful and friendly, food was good and reasonable, restaurant staff was the best !!!!
Harshini
10.0
/10
Reviewed 367 week(s) ago

Hotels.com verified review

Clean room, great food. Very pleasant stay
Verified traveler
icon-Leisure
Leisure
4.0
/10
Reviewed 371 week(s) ago

Expedia Group verified review

The only good thing about this place was the beach and the location. If I would have known that the quality of the building and the room was that bad I would spend another $100+ just to get a clean renovated or new room. This was a guest house quality -. Will not recommend unless your budget is max $60 per night.
kadry
8.0
/10
Reviewed 373 week(s) ago

Hotels.com verified review

Cool
Verified traveler
4.0
/10
Reviewed 388 week(s) ago

Hotels.com verified review

They offered a two single beds adjoining instead of a one double bed for a me and husband. It was so hard to sleep..And room is too small and bathroom is not clean enough.
John
8.0
/10
Reviewed 388 week(s) ago

Hotels.com verified review

Over for the England cricket and it is just coming into season. Lively hotel when the Barmy Army were here and a lot quieter afterwards. It's a good hotel right on the beach and by the main road. Super swimming pool. Buffet breakfast is fine. We had a 6th floor room with a.great view of the Ocean. If you're travelling ton Hikkaduwa it's worth considering. John, Coventry, Barmy Army.
Read More
Neil
6.0
/10
Reviewed 420 week(s) ago

Expedia Group verified review

Check in experience was fantastic. Hotel is right on the beach. Turn left for some nice restaurants and surfing sea. We had a room at the back of the hotel facing road but the rooms with a sea view look good.
Alan
8.0
/10
Reviewed 424 week(s) ago

Expedia Group verified review

After having done a lot of travelling we just wanted a few days of relaxation. The hotel fulfilled our brief reasonably well. It has a good pool, and on one side of the hotel is the beach and on the other the main road of the town. Traffic can be [only a little bit] noisy and you may get woken early by the horn of the local train. This did not spoil our stay - but get a room that overlooks the pool and beach.The town is bustling, and there are a few restaurants for you to try, but we ate in the hotel; the breakfasts and dinners were good and lunch was available too. What made it a good experience for us, apart from just doing nothing, was the staff. They were extremely helpful to us, especially when we had a transport problem, and they were happy in their jobs. All were ready with a smile, and to have a laugh and a joke. The hotel fabric was in dire need of refurbishment. It looks 'tired', but our bedroom was very clean and comfortable.
Read More
Silver
6.0
/10
Reviewed 424 week(s) ago

Expedia Group verified review

Very friendly and polite staff. Staff training needs some input, although the staff was always polite and tried to help. Bar staff were particularly slow. Electrics need upgrading in rooms for charging up gadgets New mini fridges too.. Activities on site need clearer notifications. We had immediate action from staff when they knew we were not happy with our room and appreciated a room with a better view.. I will recommend it with reservations.
Read More
kate
6.0
/10
Reviewed 435 week(s) ago

Expedia Group verified review

Hotel well located mid town on beach front. Staff helpful and friendly. Plenty good local restaurants nearby.
Number of reviews per page
20
40