Queen's Hotel

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7.6
/10
Pleasant
189 reviews

What Guests Say About Their Stay

Don

10.0
/ 10
This is more than hundred years old hotel and that is one of the reason I like this place. The hotel is well maintained. Old polished floors and wall fittings are still there. Yet my room had a nice modern bathroom. Everyone who made my stay comfortable were kind, friendly and ready to help. Thank you to all of them.

Don

10.0
/ 10
This is an old hotel from Brits period. It is decently modern with hot/cold water showers comfortable beds with good linen. And the staff that work there are the most kindest and helpful people. Lovated right by the Buddhist Holy site, TheTemple of Tooth and the ancient lake, it is also very close for shopping as well Unlike many hotels in Kandy built on the mountain sides that require uphill downhill walksor TukTuks, Queens Hotel is right in the city. Only thing not to do is walking in the evening around the lake since all the birds in the world come to roost on trees around the lake. If you want to do a walk, go to the opposite side of the lake where paths are way from tree line.

James

10.0
/ 10
This is a historic hotel with a huge charm factor. My room was enormous with three balconies, and the staff was very welcoming and professional. I especially enjoyed tea and coffee in the outdoor private garden and pool area. The location was central and convenient. I always felt safe and welcomed.
In the Area
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D S Senanayake Veediya, Kandy, Central, Sri Lanka

Main Facilities

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Restaurant
Swimming Pool
24-Hour Front Desk
Parking
WiFi
Elevator
Staying at Queen's Hotel is a good choice when you are visiting Kandy. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Queen's Hotel

D S Senanayake Veediya, Kandy, Central, Sri Lanka
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General


Near Kandy Lake

Location


With a stay at Queen's Hotel, you'll be centrally located in Kandy, steps from Kandy Lake and Kandy City Centre. This hotel is 0.3 mi (0.4 km) from Wales Park and 0.4 mi (0.6 km) from Natha Devale.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Kandy Lake - 0.1 km / 0.1 mi
Natha Devale - 0.3 km / 0.2 mi
Kandy City Centre - 0.3 km / 0.2 mi
Wales Park - 0.4 km / 0.2 mi
Temple of the Tooth - 0.4 km / 0.2 mi
National Museum - 0.4 km / 0.3 mi
Kandy Clock Tower - 0.4 km / 0.3 mi
British Garrison Cemetery - 0.5 km / 0.3 mi
Kandyan Art Association & Cultural Centre - 0.5 km / 0.3 mi
Royal Palace of Kandy - 0.5 km / 0.3 mi
Maha Vishnu Devalaya - 0.5 km / 0.3 mi
Udawatta Kele Sanctuary - 0.6 km / 0.3 mi
International Buddhist Museum - 0.9 km / 0.5 mi
Asgiriya Stadium - 0.9 km / 0.5 mi
Kandy Viewpoint - 0.9 km / 0.6 mi

The nearest major airport is Bandaranaike Intl. Airport (CMB) - 114 km / 70.8 mi

Facilities


Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. Additional amenities at this Colonial hotel include complimentary wireless internet access, concierge services, and a hair salon.

Business Facilities


Featured amenities include a business center, complimentary newspapers in the lobby, and a 24-hour front desk. This hotel has 3 meeting rooms available for events. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.

Dining


Grab a bite at one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10 AM for a fee.

Rooms


Make yourself at home in one of the 91 guestrooms featuring minibars. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature rainfall showerheads and complimentary toiletries.

All facilities in Queen's Hotel

Bar, Cafe and Lounge Queen's Hotel
Bar, Cafe and Lounge
Swimming Pool Queen's Hotel
Swimming Pool
Functional Hall Queen's Hotel
Functional Hall
Common Space Queen's Hotel
Common Space
Lobby Queen's Hotel
Lobby

Hotel Services

  • Newspaper in lobby
  • Wedding service
  • Luggage storage
  • Porter
  • 24-hour Receptionist
  • Concierge

Things to Do

  • Outdoor pool
  • Garden
  • Barbecue

General

  • Banquet
  • Smoking area
  • Terrace

Public Facilities

  • Safety deposit box
  • Elevator

Nearby Facilities

  • Shops
  • Hair salon

Family-friendly Facilities

  • Children pool

Food and Drinks

  • Breakfast

Transportation

  • Valet parking

Connectivity

  • Free WiFi

Business Facilities

  • Business facilities

Accommodation Policy & General Information in Queen's Hotel

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
14:00 - 05:30
Check-out:
Before 12:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
, This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Service Animals Not Allowed
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General Information

Popular Facilities
Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 14:00 - 05:30 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Queen's Hotel
91
Number of floors in Queen's Hotel
3
Another facilities in Queen's Hotel
Newspaper in lobby, Wedding service, Luggage storage, Porter, 24-hour Receptionist

Frequently asked question in Queen's Hotel

What are available facilities at Queen's Hotel?
There are top facilites at Queen's Hotel such as Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Queen's Hotel?
The standard check-in time at Queen's Hotel is starting from 14:00 - 05:30 while the latest check-out time is at Before 12:00
Does Queen's Hotel provide breakfast?
Yes, Queen's Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Queen's Hotel?
Queen's Hotel is a 3.0-star hotel.
How many floors does Queen's Hotel have?
Queen's Hotel has 3 floors.
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More Reviews from Other Guests in Queen's Hotel

7.6
Pleasant
From 189 reviews
Cleanliness

7.4

Room Comfort

7.0

Location

10.0

Service and Facilites

7.8

Sort by
Most Relevant
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Traveler Reviews Queen's Hotel

Number of reviews per page
20
40
Top reviews
Renee
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

The staff at the hotel was wonderful.
Don
icon-
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

This is more than hundred years old hotel and that is one of the reason I like this place. The hotel is well maintained. Old polished floors and wall fittings are still there. Yet my room had a nice modern bathroom. Everyone who made my stay comfortable were kind, friendly and ready to help. Thank you to all of them.
Paul
icon-with Partner
with Partner
6.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

The property was rundown. It’s a shame because it could be beautiful if the owners spent some money on the up keep of what was once a beautiful property
Don
icon-
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

This is an old hotel from Brits period. It is decently modern with hot/cold water showers comfortable beds with good linen. And the staff that work there are the most kindest and helpful people. Lovated right by the Buddhist Holy site, TheTemple of Tooth and the ancient lake, it is also very close for shopping as well Unlike many hotels in Kandy built on the mountain sides that require uphill downhill walksor TukTuks, Queens Hotel is right in the city. Only thing not to do is walking in the evening around the lake since all the birds in the world come to roost on trees around the lake. If you want to do a walk, go to the opposite side of the lake where paths are way from tree line.
Read More
James
icon-
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

This is a historic hotel with a huge charm factor. My room was enormous with three balconies, and the staff was very welcoming and professional. I especially enjoyed tea and coffee in the outdoor private garden and pool area. The location was central and convenient. I always felt safe and welcomed.
Moira
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Lovely welcoming staff at reception! Super quiet room except for wonderful birdsong in the morning. Beautiful old furniture, artefacts , brass lift, wooden flooring …. Nice swimming pool too!
Victoria
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

It was a pleasant stay at The Queens Hotel. We received a warm welcome on arrival. The position is perfect for visiting the Temple, overlooking the lake in Kandy but the traffic noise is incredible. Yes you are right in the heart of the city so not unexpected but trying to sleep is not easy. Room was clean and adequate and probably once was quite something but now old fashioned and very basic. There are no frills, no luxury and although our bathroom had a bath it was impossible to use it as took too long to fill it! Buffet breakfast was ok, basic and our least favourite in Sri Lanka - perhaps we have been spoilt everywhere else. In summary one night was enough for us.
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gerard
icon-
10.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

Yes it was very good.
fraser
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Really nice stay at the queens hotel. Great location. Staff amazing. Slightly dated. But that was part of its charm.
Masud
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

They upgraded us to a suite facing the lake, allowed us early checkin. Comfortable, good hotel. Easy acceas ro the temple and Cultural dance center and restaurants.
Clare
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Cool historical hotel in central location. Recommend the courtyard/ non city view rooms because it is centrally located and the road is busy. We stayed for one night and it was perfect to see what we wanted to see in kandy.
Zein
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 50 week(s) ago

Expedia Group verified review

Our stay was wonderful, we were lucky enough to have one of the newly renovated rooms at the hotel. The hotel staff were very polite and accommodating and the hotel is very centrally located - easy walk to the Temple of the Tooth Relic, eateries and shops.
martin
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 55 week(s) ago

Expedia Group verified review

You must read-up on what to expect at the queen’s hotel. It may or may not be for you. It feels like stepping back in time. The place is a little shabby in places but if you want to have that feeling of living a bit of history it delivers. It’s an excellent location and the staff are all friendly and helpful. The pool offers a break from the noise of town and just generally- bring your ear plugs! We really enjoyed our stay.
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Peter Speed
icon-
10.0
/10
Reviewed 56 week(s) ago

Hotels.com verified review

A truely Victorian experience. The hotel has kept all its original charm while adding modern luxuries where needed.
Rathna
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 68 week(s) ago

Expedia Group verified review

They went above and beyond to assist me with all my needs. If you’re traveling in the area, I cannot recommend this hotel enough! The staff is incredibly warm and accommodating, making your stay truly enjoyable. Everything about my experience was exceptional.
D
icon-Leisure
Leisure
10.0
/10
Reviewed 69 week(s) ago

Expedia Group verified review

The staff were amazing and on hand for everything and anything from reception and security to waiters and chefs. The pool attendant and gardener were also excellent
Susan
8.0
/10
Reviewed 88 week(s) ago

Expedia Group verified review

Lovely historic hotel, yet sadly long overdue for a major renovation. Upgraded to a suite (thank-you), yet broken air conditioner that staff tried to fix with a broomstick/leaking ceilings in various rooms (dangerous on floorboards)/light bulbs broken & not replaced/dangerous electrical PowerPoints/shower mechanism broken & fell Off & hot water tap itself overheats & liable to burn. In a positive, bed & pillows comfortable, pool fantastic & staff very helpful. Particularly the Manager/CEO Mr Kumar.
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NIKOLAOS
10.0
/10
Reviewed 104 week(s) ago

Hotels.com verified review

Great Hotel
dominique
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 128 week(s) ago

Expedia Group verified review

never had such a bad experience checking in, the girl (with glasses) at the reception was so rude it was laughable, I really got no idea how she got the job. the hotel is really nice and close to everything, but the rooms facing the main street get really noisy at night, the it gets quiet from 11 pm until 4am when the traffic (trucks, buses ect..) start again. ok for the location , the beauty of the hotel, the swimming pool, the bar , but avoid if you want some sleep . remember, be aware of the ignorant unprofessional lady at the reception! be ready to wait for a long time ! a long queue of people complaining when I left!
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Michael
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 131 week(s) ago

Expedia Group verified review

Keep your sense of humour and you'll get through the half to one hour check in process and you'll start to enjoy this quirky, totally inefficient hotel in the perfect location opposite the Temple of the Tooth. It's unapologetically rundown - but if you love heritage hotels you'll love this place. It has a nice restaurant with really lovely staff. It's the reception staff that desperately need training in how to deal with customers. We had zero explanation of why we were kept waiting for over half an hour. Very poor communication and generally inept. But again, get through the check in process and you'll be in heritage bliss - well, maybe not 'bliss' but you'll probably love the place anyway.
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Number of reviews per page
20
40

Ready to make up your mind?

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Exterior 4 Queen's Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
7.6
Pleasant
From 189 reviews
Cleanliness

7.4

Room Comfort

7.0

Location

10.0

Service and Facilites

7.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Queen's Hotel

Number of reviews per page
20
40
Top reviews
Renee
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

The staff at the hotel was wonderful.
Don
icon-
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

This is more than hundred years old hotel and that is one of the reason I like this place. The hotel is well maintained. Old polished floors and wall fittings are still there. Yet my room had a nice modern bathroom. Everyone who made my stay comfortable were kind, friendly and ready to help. Thank you to all of them.
Paul
icon-with Partner
with Partner
6.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

The property was rundown. It’s a shame because it could be beautiful if the owners spent some money on the up keep of what was once a beautiful property
Don
icon-
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

This is an old hotel from Brits period. It is decently modern with hot/cold water showers comfortable beds with good linen. And the staff that work there are the most kindest and helpful people. Lovated right by the Buddhist Holy site, TheTemple of Tooth and the ancient lake, it is also very close for shopping as well Unlike many hotels in Kandy built on the mountain sides that require uphill downhill walksor TukTuks, Queens Hotel is right in the city. Only thing not to do is walking in the evening around the lake since all the birds in the world come to roost on trees around the lake. If you want to do a walk, go to the opposite side of the lake where paths are way from tree line.
Read More
James
icon-
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

This is a historic hotel with a huge charm factor. My room was enormous with three balconies, and the staff was very welcoming and professional. I especially enjoyed tea and coffee in the outdoor private garden and pool area. The location was central and convenient. I always felt safe and welcomed.
Moira
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Lovely welcoming staff at reception! Super quiet room except for wonderful birdsong in the morning. Beautiful old furniture, artefacts , brass lift, wooden flooring …. Nice swimming pool too!
Victoria
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

It was a pleasant stay at The Queens Hotel. We received a warm welcome on arrival. The position is perfect for visiting the Temple, overlooking the lake in Kandy but the traffic noise is incredible. Yes you are right in the heart of the city so not unexpected but trying to sleep is not easy. Room was clean and adequate and probably once was quite something but now old fashioned and very basic. There are no frills, no luxury and although our bathroom had a bath it was impossible to use it as took too long to fill it! Buffet breakfast was ok, basic and our least favourite in Sri Lanka - perhaps we have been spoilt everywhere else. In summary one night was enough for us.
Read More
gerard
icon-
10.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

Yes it was very good.
fraser
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Really nice stay at the queens hotel. Great location. Staff amazing. Slightly dated. But that was part of its charm.
Masud
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

They upgraded us to a suite facing the lake, allowed us early checkin. Comfortable, good hotel. Easy acceas ro the temple and Cultural dance center and restaurants.
Clare
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Cool historical hotel in central location. Recommend the courtyard/ non city view rooms because it is centrally located and the road is busy. We stayed for one night and it was perfect to see what we wanted to see in kandy.
Zein
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 50 week(s) ago

Expedia Group verified review

Our stay was wonderful, we were lucky enough to have one of the newly renovated rooms at the hotel. The hotel staff were very polite and accommodating and the hotel is very centrally located - easy walk to the Temple of the Tooth Relic, eateries and shops.
martin
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 55 week(s) ago

Expedia Group verified review

You must read-up on what to expect at the queen’s hotel. It may or may not be for you. It feels like stepping back in time. The place is a little shabby in places but if you want to have that feeling of living a bit of history it delivers. It’s an excellent location and the staff are all friendly and helpful. The pool offers a break from the noise of town and just generally- bring your ear plugs! We really enjoyed our stay.
Read More
Peter Speed
icon-
10.0
/10
Reviewed 56 week(s) ago

Hotels.com verified review

A truely Victorian experience. The hotel has kept all its original charm while adding modern luxuries where needed.
Rathna
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 68 week(s) ago

Expedia Group verified review

They went above and beyond to assist me with all my needs. If you’re traveling in the area, I cannot recommend this hotel enough! The staff is incredibly warm and accommodating, making your stay truly enjoyable. Everything about my experience was exceptional.
D
icon-Leisure
Leisure
10.0
/10
Reviewed 69 week(s) ago

Expedia Group verified review

The staff were amazing and on hand for everything and anything from reception and security to waiters and chefs. The pool attendant and gardener were also excellent
Susan
8.0
/10
Reviewed 88 week(s) ago

Expedia Group verified review

Lovely historic hotel, yet sadly long overdue for a major renovation. Upgraded to a suite (thank-you), yet broken air conditioner that staff tried to fix with a broomstick/leaking ceilings in various rooms (dangerous on floorboards)/light bulbs broken & not replaced/dangerous electrical PowerPoints/shower mechanism broken & fell Off & hot water tap itself overheats & liable to burn. In a positive, bed & pillows comfortable, pool fantastic & staff very helpful. Particularly the Manager/CEO Mr Kumar.
Read More
NIKOLAOS
10.0
/10
Reviewed 104 week(s) ago

Hotels.com verified review

Great Hotel
dominique
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 128 week(s) ago

Expedia Group verified review

never had such a bad experience checking in, the girl (with glasses) at the reception was so rude it was laughable, I really got no idea how she got the job. the hotel is really nice and close to everything, but the rooms facing the main street get really noisy at night, the it gets quiet from 11 pm until 4am when the traffic (trucks, buses ect..) start again. ok for the location , the beauty of the hotel, the swimming pool, the bar , but avoid if you want some sleep . remember, be aware of the ignorant unprofessional lady at the reception! be ready to wait for a long time ! a long queue of people complaining when I left!
Read More
Michael
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 131 week(s) ago

Expedia Group verified review

Keep your sense of humour and you'll get through the half to one hour check in process and you'll start to enjoy this quirky, totally inefficient hotel in the perfect location opposite the Temple of the Tooth. It's unapologetically rundown - but if you love heritage hotels you'll love this place. It has a nice restaurant with really lovely staff. It's the reception staff that desperately need training in how to deal with customers. We had zero explanation of why we were kept waiting for over half an hour. Very poor communication and generally inept. But again, get through the check in process and you'll be in heritage bliss - well, maybe not 'bliss' but you'll probably love the place anyway.
Read More
Number of reviews per page
20
40