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Queen's Hotel
Hotels
7.0
/10
Pleasant
149 reviews
What Guests Say About Their Stay
Rathna
10.0
/ 10
They went above and beyond to assist me with all my needs. If you’re traveling in the area, I cannot recommend this hotel enough! The staff is incredibly warm and accommodating, making your stay truly enjoyable. Everything about my experience was exceptional.
D
10.0
/ 10
The staff were amazing and on hand for everything and anything from reception and security to waiters and chefs. The pool attendant and gardener were also excellent
David
10.0
/ 10
Beautiful old hotel with great staff! Restaurant provided buffet meals at a reasonable price.
In the Area
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D S Senanayake Veediya, Kandy, Kandy District, Central Province, Sri Lanka
Main Facilities
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Restaurant
Swimming Pool
24-Hour Front Desk
Parking
WiFi
Elevator
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Available Room Types in Queen's Hotel
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What's around Queen's Hotel
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D S Senanayake Veediya, Kandy, Kandy District, Central Province, Sri Lanka
Discover More About Queen's Hotel
Location
Staying at Queen's Hotel is a good choice when you are visiting Kandy.
About Queen's Hotel
Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Queen's Hotel.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Queen's Hotel exclusively for you.
With all facilities offered, Queen's Hotel is the right place to stay.
All facilities in Queen's Hotel
Others
Hotel Services
- Newspaper in lobby
- Tours
- Wedding service
- Luggage storage
- Porter
- 24-hour Receptionist
- Laundry service
- Concierge
Things to Do
- Shops
- Outdoor pool
- Garden
- Barbecue
Public Facilities
- Others
- Restaurant
- Safety deposit box
- Elevator
General
- Banquet
- Smoking area
- Terrace
Food and Drinks
- Bar
- Breakfast
Business Facilities
- Meeting facilities
- Business center
Family-friendly Facilities
- Children pool
Transportation
- Valet parking
Connectivity
- Free WiFi
Shuttle Service
- Airport transfer (surcharge)
Nearby Facilities
- Hair salon
Accommodation Policy & General Information in Queen's Hotel
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
- Fee for buffet breakfast: approximately USD 8 for adults and USD 4 for children
- Airport shuttle fee: USD 75 per room (one-way)
- Airport shuttle fee per child: USD 75
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
14:00 - 05:30
Check-out:
Before 12:00
Hotel policy is not yet available.
General Information
Popular Facilities | Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator |
Check-In / Check-Out Time | 14:00 - 05:30 - Before 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Queen's Hotel | 91 |
Number of floors in Queen's Hotel | 1 |
Another facilities in Queen's Hotel | Newspaper in lobby, Tours, Wedding service, Luggage storage, Porter |
Frequently asked question in Queen's Hotel
What are available facilities at Queen's Hotel?
There are top facilites at Queen's Hotel such as Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Queen's Hotel?
The standard check-in time at Queen's Hotel is starting from 14:00 - 05:30 while the latest check-out time is at Before 12:00
Does Queen's Hotel provide breakfast?
Yes, Queen's Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in Queen's Hotel
Other sources (149)
7.0
Pleasant
From 149 reviews
Cleanliness
7.0
Room Comfort
6.8
Location
10.0
Service and Facilites
7.4
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Traveler Reviews Queen's Hotel
Number of reviews per page
20
40
Top reviews
Rathna
Leisure with Friends
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
They went above and beyond to assist me with all my needs. If you’re traveling in the area, I cannot recommend this hotel enough! The staff is incredibly warm and accommodating, making your stay truly enjoyable. Everything about my experience was exceptional.
D
Leisure
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
The staff were amazing and on hand for everything and anything from reception and security to waiters and chefs. The pool attendant and gardener were also excellent
Susan
8.0
/10
Reviewed 36 week(s) ago
Expedia Group verified review
Lovely historic hotel, yet sadly long overdue for a major renovation. Upgraded to a suite (thank-you), yet broken air conditioner that staff tried to fix with a broomstick/leaking ceilings in various rooms (dangerous on floorboards)/light bulbs broken & not replaced/dangerous electrical PowerPoints/shower mechanism broken & fell
Off & hot water tap itself overheats & liable to burn. In a positive, bed & pillows comfortable, pool fantastic & staff very helpful. Particularly the Manager/CEO Mr Kumar.
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NIKOLAOS
10.0
/10
Reviewed 52 week(s) ago
Hotels.com verified review
Great Hotel
dominique
Leisure with Partner
6.0
/10
Reviewed 76 week(s) ago
Expedia Group verified review
never had such a bad experience checking in, the girl (with glasses) at the reception was so rude it was laughable, I really got no idea how she got the job.
the hotel is really nice and close to everything, but the rooms facing the main street get really noisy at night, the it gets quiet from 11 pm until 4am when the traffic (trucks, buses ect..) start again.
ok for the location , the beauty of the hotel, the swimming pool, the bar , but avoid if you want some sleep . remember, be aware of the ignorant unprofessional lady at the reception! be ready to wait for a long time !
a long queue of people complaining when I left!
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Michael
Leisure with Partner
6.0
/10
Reviewed 79 week(s) ago
Expedia Group verified review
Keep your sense of humour and you'll get through the half to one hour check in process and you'll start to enjoy this quirky, totally inefficient hotel in the perfect location opposite the Temple of the Tooth.
It's unapologetically rundown - but if you love heritage hotels you'll love this place.
It has a nice restaurant with really lovely staff.
It's the reception staff that desperately need training in how to deal with customers. We had zero explanation of why we were kept waiting for over half an hour. Very poor communication and generally inept.
But again, get through the check in process and you'll be in heritage bliss - well, maybe not 'bliss' but you'll probably love the place anyway.
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daljeero
Leisure with Partner
6.0
/10
Reviewed 79 week(s) ago
Expedia Group verified review
The property need an update, our bed roof leaked during a downpour the towels were old stained and had holes in them
Ian
Friends and Family
4.0
/10
Reviewed 84 week(s) ago
Hotels.com verified review
The hotel is desperately in need of a complete overhaul - my room was riddled with damp and mould with ineffective air conditioning. The staff are lovely and are the hotel's only saving grace.
David
Leisure with Partner
10.0
/10
Reviewed 87 week(s) ago
Expedia Group verified review
Beautiful old hotel with great staff! Restaurant provided buffet meals at a reasonable price.
Christopher
10.0
/10
Reviewed 129 week(s) ago
Hotels.com verified review
If you like historic hotels this is for you. In a perfect location by the lake and opposite the Temple of the Tooth.
The interior takes you right back to the 19th Century with its wooden floors and antique bar. The dinning room is old fashioned with a good mix of western and Sri Lankan food. Staff are very helpful and friendly. Everything about this hotel is the opposite of a modern bland corporate hotel. Staying here is an experience.
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Rodney
Leisure Family
8.0
/10
Reviewed 136 week(s) ago
Expedia Group verified review
Very central. Very close to main attraction daladaha maligawa.
mallory
Leisure Family
10.0
/10
Reviewed 139 week(s) ago
Expedia Group verified review
Good property in a very convenient and safe location. Very friendly and helpful staff.
Alexander
Leisure with Friends
4.0
/10
Reviewed 147 week(s) ago
Expedia Group verified review
Very tired and run down building and rooms. The bar was ok and the staff were friendly but I wouldn’t recommend staying here to anyone that I liked.
Verified traveler
Leisure with Partner
10.0
/10
Reviewed 283 week(s) ago
Expedia Group verified review
The staff are exceptionally nice. The hotel manager in particular personally welcomed us when we arrived. The cleaning crew and bellhop were very friendly.
Hirammya
Leisure Family
8.0
/10
Reviewed 285 week(s) ago
Expedia Group verified review
We had a nice experience at the hotel. We mainly booked Queens because of it's historical value, location and the pool.
Sarah
Leisure with Partner
6.0
/10
Reviewed 286 week(s) ago
Expedia Group verified review
Very tired and in need of an update but somehow charming like it was from another era. Room very noisy but nice pool
RS
Leisure Family
4.0
/10
Reviewed 289 week(s) ago
Expedia Group verified review
The location of the the property is the best. Right across from the temple of the tooth relic. Walkable to restaurants and shops.
The property needs to be updated. Hot water was hit and miss. The staff need to be more attentive. Breakfast was acceptable.
Definitely not worth the price.
Verified traveler
Leisure with Friends
8.0
/10
Reviewed 293 week(s) ago
Expedia Group verified review
This is a heritage hotel with lots of history and class but unfortunately it's maintenance hasn't kept up with it's reputation. The bathrooms need to be updated. It is otherwise clean and adequate for a night's stay.
Verified traveler
Leisure with Partner
2.0
/10
Reviewed 293 week(s) ago
Expedia Group verified review
dirty..............................................................................................................................
Verified traveler
10.0
/10
Reviewed 294 week(s) ago
Hotels.com verified review
Great location. Everything very close by. The room was very clean. The decor could do with a refresh but in general everything was good.
Number of reviews per page
20
40
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