Best Western Plus Hotel Bern

Hotels
9.1
/10
Exceptional
523 reviews

What Guests Say About Their Stay

Emma

10.0
/ 10
Great location within walking distance of the Bern train station. Lots of shops and restaurants to choose from. Hotel staff were friendly and the room was quiet and clean.

Yilun

10.0
/ 10
The location is perfect, less than 10 minutes to train station. Closed to all attractions, shops, especially the big supermarket next door. The room is bit small with combine toilet shower, but clean and well equipped. The staff is friendly and sufficient. Enjoy the stay.

guy

10.0
/ 10
perfect stay, the middle of the old city of bern. Very nice staff. Just be sure to know that while you can unload the bags in front of the hotel, the parking is a 5 min walk. The walk is easy and you walk in the most beautiful streets in the world- when we did day trips it was an amazing walk. The hotel is right on top of the most beautiful COOP supermarket. Seriosuly the breads there are at the level of Thomas Keller bakery in Yountville(Bouchon) that we frequent a lot. Walkable to everywhere. Ask for a room facing the cathedral and city hall -we saw both from the window and it was magical. Dont miss the roof top bar - even just for the views, they have a fondue area for the winter which looks magical.
In the Area
See Map
Zeughausgasse 9, Bern/Berne/Berna, Bern-Mittelland District, Canton de Berne, Switzerland, 3011

Main Facilities

Read More
Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
In Bern (Old City of Bern)
Read More
Login successful!
Now you can enjoy more benefits, including the option to pay near your stay date!

What's around Best Western Plus Hotel Bern

Zeughausgasse 9, Bern/Berne/Berna, Bern-Mittelland District, Canton de Berne, Switzerland, 3011
Discover More Places
Lobby Best Western Plus Hotel Bern
Lobby 2 Best Western Plus Hotel Bern

Discover More About Best Western Plus Hotel Bern

General


In Bern (Old City of Bern)

Location


A stay at Best Western Plus Hotel Bern places you in the heart of Bern, steps from French Church and Jackpot Spielcasino Bern. This hotel is 0.1 mi (0.1 km) from Prison Tower (Kafigturm) and 0.4 mi (0.6 km) from Bern Art Museum.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

French Church - 0.1 km / 0.1 mi
Jackpot Spielcasino Bern - 0.1 km / 0.1 mi
Theater am Zytglogge - 0.2 km / 0.1 mi
Bern Clock Tower - 0.2 km / 0.1 mi
Prison Tower (Kafigturm) - 0.3 km / 0.2 mi
Zahringerbrunnen - 0.3 km / 0.2 mi
Einstein-Haus - 0.4 km / 0.2 mi
Federal Palace - 0.4 km / 0.3 mi
Bern Art Museum - 0.5 km / 0.3 mi
Einstein Museum - 0.5 km / 0.3 mi
Church of the Holy Ghost - 0.5 km / 0.3 mi
Wege zu Klee - 0.6 km / 0.3 mi
Bern Town Hall - 0.6 km / 0.3 mi
Gardens - 0.6 km / 0.3 mi
Kursaal Bern - 0.6 km / 0.4 mi

The preferred airport for Best Western Plus Hotel Bern is Bern (BRN-Belp) - 17.6 km / 10.9 mi

Facilities


Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and complimentary use of a nearby fitness facility.

Business Facilities


Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Bern? This hotel has 8611 square feet (800 square meters) of space consisting of a conference center and 7 meeting rooms.

Dining


Satisfy your appetite for lunch or dinner at the hotel's restaurant, Volkshaus 1914, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10 AM for a fee.

Rooms


Make yourself at home in one of the 116 air-conditioned rooms featuring refrigerators and espresso makers. Flat-screen televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and complimentary bottled water.

All facilities in Best Western Plus Hotel Bern

Bar, Cafe and Lounge Best Western Plus Hotel Bern
Bar, Cafe and Lounge
Functional Hall Best Western Plus Hotel Bern
Functional Hall
Common Space Best Western Plus Hotel Bern
Common Space
Lobby Best Western Plus Hotel Bern
Lobby
Exterior Best Western Plus Hotel Bern
Exterior

Business Facilities

  • Business facilities
  • Conference center
  • Business facilities
  • Conference rooms
  • Business center

Hotel Services

  • Laundry service
  • Newspaper in lobby
  • Multilingual staff
  • 24-hour Receptionist

Public Facilities

  • Smoke-free area
  • Safety deposit box
  • Elevator

Connectivity

  • Free WiFi
  • Internet point

General

  • Banquet
  • Terrace

Transportation

  • Storage

Food and Drinks

  • Breakfast

Accessibilty

  • Accessible parking

Accommodation Policy & General Information in Best Western Plus Hotel Bern

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
15:00 - 00:00
Check-out:
Before 12:00

  • Fee for buffet breakfast: approximately CHF 22 per person
  • Nearby parking fee: CHF 27.40 per day (2297 ft away)
  • Pet fee: CHF 20 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Service Animals Allowed

Professional property host/manager, No rollaway/extra beds available

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 00:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Best Western Plus Hotel Bern
116
Number of floors in Best Western Plus Hotel Bern
8
Another facilities in Best Western Plus Hotel Bern
Business facilities, Conference center, Business facilities, Conference rooms, Business center

Frequently asked question in Best Western Plus Hotel Bern

What are available facilities at Best Western Plus Hotel Bern?
There are top facilites at Best Western Plus Hotel Bern such as Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Best Western Plus Hotel Bern?
The standard check-in time at Best Western Plus Hotel Bern is starting from 15:00 - 00:00 while the latest check-out time is at Before 12:00
Does Best Western Plus Hotel Bern provide breakfast?
Yes, Best Western Plus Hotel Bern provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Best Western Plus Hotel Bern?
Best Western Plus Hotel Bern is a 4.0-star hotel.
How many floors does Best Western Plus Hotel Bern have?
Best Western Plus Hotel Bern has 8 floors.
See All

More Reviews from Other Guests in Best Western Plus Hotel Bern

9.2
Exceptional
From 514 reviews
Cleanliness

9.4

Room Comfort

9.0

Service and Facilites

9.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Best Western Plus Hotel Bern

Number of reviews per page
20
40
Top reviews
Vanja
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Clean room, polite and professional service, comfortable beds and good sized/clean bathrooms. Also, the hotel location is impeccable. I'm only giving 4 stars because: 1) the pillows were somewhat thin and not very easy to sleep on, and 2) there was an unpleasant odour at the front entrance to the hotel when we arrived and it stayed there for 2 days. Not sure what was causing it but I hope the hotel management takes care of it. Otherwise, excellent stay, I would come back to this hotel any time.
Read More
Mandolin
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

We had a good stay here - the room was comfortable, the staff were pleasant, and the breakfast options were good.
Ryan
icon-Business
Business
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Nice rooms, good location, and helpful staff.
Emma
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Great location within walking distance of the Bern train station. Lots of shops and restaurants to choose from. Hotel staff were friendly and the room was quiet and clean.
Yilun
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

The location is perfect, less than 10 minutes to train station. Closed to all attractions, shops, especially the big supermarket next door. The room is bit small with combine toilet shower, but clean and well equipped. The staff is friendly and sufficient. Enjoy the stay.
guy
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

perfect stay, the middle of the old city of bern. Very nice staff. Just be sure to know that while you can unload the bags in front of the hotel, the parking is a 5 min walk. The walk is easy and you walk in the most beautiful streets in the world- when we did day trips it was an amazing walk. The hotel is right on top of the most beautiful COOP supermarket. Seriosuly the breads there are at the level of Thomas Keller bakery in Yountville(Bouchon) that we frequent a lot. Walkable to everywhere. Ask for a room facing the cathedral and city hall -we saw both from the window and it was magical. Dont miss the roof top bar - even just for the views, they have a fondue area for the winter which looks magical.
Read More
Pramod
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

The best thing about the property is that it’s centrally located. Reception staffs were polite and helpful. The breakfast was not good with very limited options,add to it is that it was poorly staffed and very unwelcoming ones. They didn’t provide a kettle in the room citing security risk !!! Overall average, only plus was that all sights including bhan was within walkable distance.
Read More
cary
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

The hotel is conveniently located near attractions and within walking distance of the train station. We used the hotel as a base to go visit other towns via train- Gruyeres and Thun. Then came back to see the sites and eat in Bern. I would recommend this hotel.
Patricia
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Hotel seems centrally located to shopping and places of interest. The check in was easy, staff was friendly. The rooms were very nice and clean. The bed was comfortable.
Joel
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

One of our best hotel stays….staff was very helpful, rooms were wonderfully clean and comfortable and location is excellent! Highly recommend!!
David
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Amazing location with awesome rooftop bar.
Rosalie
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Facility was okay. Front desk staff were not friendly and welcoming.
Mark
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Very nice hotel with a great staff. The room is large and very clean and comfortable. The location is very convenient to all sites.
Shawn
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Toilet/shower area lacks privacy, but otherwise a beautiful room. Hotel is in a perfect location.
Maura
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Fine
Moritz
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

The rooms were clean but very small — you walk in and the bed is right there. Our window didn’t face the street but an inner courtyard directly across from neighbors’ windows, which made it feel closed in and lacking privacy. Check-in was slow, and breakfast was not as good as we remembered. By the time you arrive (especially after tour groups), the buffet often looks picked over. The worst part of the stay was the service at breakfast. One older blonde waitress in particular made the experience unpleasant. She loudly says “GUTEN MORGEN” at every guest as they enter, then chases after people for their room number. I understand she has to check, but her delivery is very aggressive and overwhelming for the morning. She also scolded us when we accidentally walked towards a reserved table (we simply didn’t see the sign), and when she started explaining how the breakfast worked, we told her politely that we already knew since we’d been there the day before. She seemed annoyed, and the next morning, when we came in again, she mocked us by repeating verbatim what my mom had said the day before — “but you know already because you were here yesterday.” It came across as petty and unprofessional. Between the tiny rooms, slow check-in, disappointing breakfast, and the unfriendly service, the stay was underwhelming.
Read More
LORA
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Comfortable, stylish, clean, and a short walk to restaurants, cafes, shops, markets and Bühnen Bern (Bern Opera)
Suzanne
10.0
/10
Reviewed 35 week(s) ago

Hotels.com verified review

Great stay. Great location.
Sharon
10.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Clea, comfortable and excellent location.
Emma
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

The team was so kind and they were able to get us in earlier than anticipated for check in!
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Exterior 4 Best Western Plus Hotel Bern

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9.2
Exceptional
From 514 reviews
Cleanliness

9.4

Room Comfort

9.0

Service and Facilites

9.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Best Western Plus Hotel Bern

Number of reviews per page
20
40
Top reviews
Vanja
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Clean room, polite and professional service, comfortable beds and good sized/clean bathrooms. Also, the hotel location is impeccable. I'm only giving 4 stars because: 1) the pillows were somewhat thin and not very easy to sleep on, and 2) there was an unpleasant odour at the front entrance to the hotel when we arrived and it stayed there for 2 days. Not sure what was causing it but I hope the hotel management takes care of it. Otherwise, excellent stay, I would come back to this hotel any time.
Read More
Mandolin
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

We had a good stay here - the room was comfortable, the staff were pleasant, and the breakfast options were good.
Ryan
icon-Business
Business
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Nice rooms, good location, and helpful staff.
Emma
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Great location within walking distance of the Bern train station. Lots of shops and restaurants to choose from. Hotel staff were friendly and the room was quiet and clean.
Yilun
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

The location is perfect, less than 10 minutes to train station. Closed to all attractions, shops, especially the big supermarket next door. The room is bit small with combine toilet shower, but clean and well equipped. The staff is friendly and sufficient. Enjoy the stay.
guy
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

perfect stay, the middle of the old city of bern. Very nice staff. Just be sure to know that while you can unload the bags in front of the hotel, the parking is a 5 min walk. The walk is easy and you walk in the most beautiful streets in the world- when we did day trips it was an amazing walk. The hotel is right on top of the most beautiful COOP supermarket. Seriosuly the breads there are at the level of Thomas Keller bakery in Yountville(Bouchon) that we frequent a lot. Walkable to everywhere. Ask for a room facing the cathedral and city hall -we saw both from the window and it was magical. Dont miss the roof top bar - even just for the views, they have a fondue area for the winter which looks magical.
Read More
Pramod
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

The best thing about the property is that it’s centrally located. Reception staffs were polite and helpful. The breakfast was not good with very limited options,add to it is that it was poorly staffed and very unwelcoming ones. They didn’t provide a kettle in the room citing security risk !!! Overall average, only plus was that all sights including bhan was within walkable distance.
Read More
cary
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

The hotel is conveniently located near attractions and within walking distance of the train station. We used the hotel as a base to go visit other towns via train- Gruyeres and Thun. Then came back to see the sites and eat in Bern. I would recommend this hotel.
Patricia
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Hotel seems centrally located to shopping and places of interest. The check in was easy, staff was friendly. The rooms were very nice and clean. The bed was comfortable.
Joel
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

One of our best hotel stays….staff was very helpful, rooms were wonderfully clean and comfortable and location is excellent! Highly recommend!!
David
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Amazing location with awesome rooftop bar.
Rosalie
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Facility was okay. Front desk staff were not friendly and welcoming.
Mark
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Very nice hotel with a great staff. The room is large and very clean and comfortable. The location is very convenient to all sites.
Shawn
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Toilet/shower area lacks privacy, but otherwise a beautiful room. Hotel is in a perfect location.
Maura
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Fine
Moritz
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

The rooms were clean but very small — you walk in and the bed is right there. Our window didn’t face the street but an inner courtyard directly across from neighbors’ windows, which made it feel closed in and lacking privacy. Check-in was slow, and breakfast was not as good as we remembered. By the time you arrive (especially after tour groups), the buffet often looks picked over. The worst part of the stay was the service at breakfast. One older blonde waitress in particular made the experience unpleasant. She loudly says “GUTEN MORGEN” at every guest as they enter, then chases after people for their room number. I understand she has to check, but her delivery is very aggressive and overwhelming for the morning. She also scolded us when we accidentally walked towards a reserved table (we simply didn’t see the sign), and when she started explaining how the breakfast worked, we told her politely that we already knew since we’d been there the day before. She seemed annoyed, and the next morning, when we came in again, she mocked us by repeating verbatim what my mom had said the day before — “but you know already because you were here yesterday.” It came across as petty and unprofessional. Between the tiny rooms, slow check-in, disappointing breakfast, and the unfriendly service, the stay was underwhelming.
Read More
LORA
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Comfortable, stylish, clean, and a short walk to restaurants, cafes, shops, markets and Bühnen Bern (Bern Opera)
Suzanne
10.0
/10
Reviewed 35 week(s) ago

Hotels.com verified review

Great stay. Great location.
Sharon
10.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Clea, comfortable and excellent location.
Emma
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

The team was so kind and they were able to get us in earlier than anticipated for check in!
Number of reviews per page
20
40