Best Western Plus Hotel Bern

Hotels
9.1
/10
Exceptional
523 reviews

What Guests Say About Their Stay

Emma

10.0
/ 10
Great location within walking distance of the Bern train station. Lots of shops and restaurants to choose from. Hotel staff were friendly and the room was quiet and clean.

Yilun

10.0
/ 10
The location is perfect, less than 10 minutes to train station. Closed to all attractions, shops, especially the big supermarket next door. The room is bit small with combine toilet shower, but clean and well equipped. The staff is friendly and sufficient. Enjoy the stay.

guy

10.0
/ 10
perfect stay, the middle of the old city of bern. Very nice staff. Just be sure to know that while you can unload the bags in front of the hotel, the parking is a 5 min walk. The walk is easy and you walk in the most beautiful streets in the world- when we did day trips it was an amazing walk. The hotel is right on top of the most beautiful COOP supermarket. Seriosuly the breads there are at the level of Thomas Keller bakery in Yountville(Bouchon) that we frequent a lot. Walkable to everywhere. Ask for a room facing the cathedral and city hall -we saw both from the window and it was magical. Dont miss the roof top bar - even just for the views, they have a fondue area for the winter which looks magical.
In the Area
See Map
Zeughausgasse 9, Bern/Berne/Berna, Bern-Mittelland District, Canton de Berne, Switzerland, 3011

Main Facilities

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Restaurant
24-Hour Front Desk
WiFi
Elevator
Best Western Plus Hotel Bern is a hotel is located at Bern. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Best Western Plus Hotel Bern

Zeughausgasse 9, Bern/Berne/Berna, Bern-Mittelland District, Canton de Berne, Switzerland, 3011
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Discover More About Best Western Plus Hotel Bern

Location


Best Western Plus Hotel Bern is a hotel is located at Bern.

About Best Western Plus Hotel Bern

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotel’s fitness center is a must-try during your stay here.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Best Western Plus Hotel Bern exclusively for you.

Best Western Plus Hotel Bern is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Best Western Plus Hotel Bern.

All facilities in Best Western Plus Hotel Bern

Others Best Western Plus Hotel Bern
Others

Business Facilities

  • Meeting facilities
  • Conference room
  • Business center
  • Conference center
  • Conference rooms
  • Computer station

Public Facilities

  • Others
  • Restaurant
  • Smoke-free area
  • Safety deposit box
  • Elevator

Hotel Services

  • Laundry service
  • Newspaper in lobby
  • Luggage storage
  • Multilingual staff
  • 24-hour Receptionist

Food and Drinks

  • Bar
  • Breakfast

General

  • Banquet
  • Terrace

Connectivity

  • Free WiFi

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Best Western Plus Hotel Bern

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Fee for buffet breakfast: approximately CHF 22 per person
  • Nearby parking fee: CHF 27.40 per day (2297 ft away)
  • Pet fee: CHF 20 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: CHF 4.20 per person, per night. This tax does not apply to children under 16 years of age.
  • Tourism fee: CHF 1.50 per person, per night

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and cash
  • Safety features at this property include a fire extinguisher and a smoke detector
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Check-in/Check-out Time

Check-in:
15:00 - 00:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 00:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Best Western Plus Hotel Bern
116
Number of floors in Best Western Plus Hotel Bern
8
Another facilities in Best Western Plus Hotel Bern
Meeting facilities, Conference room, Business center, Conference center, Conference rooms

Frequently asked question in Best Western Plus Hotel Bern

What are available facilities at Best Western Plus Hotel Bern?
There are top facilites at Best Western Plus Hotel Bern such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Best Western Plus Hotel Bern?
The standard check-in time at Best Western Plus Hotel Bern is starting from 15:00 - 00:00 while the latest check-out time is at Before 12:00
Does Best Western Plus Hotel Bern provide breakfast?
Yes, Best Western Plus Hotel Bern provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Best Western Plus Hotel Bern?
Best Western Plus Hotel Bern is a 4.0-star hotel.
How many floors does Best Western Plus Hotel Bern have?
Best Western Plus Hotel Bern has 8 floors.
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More Reviews from Other Guests in Best Western Plus Hotel Bern

9.2
Exceptional
From 514 reviews
Cleanliness

9.4

Room Comfort

9.0

Service and Facilites

9.0

Sort by
Most Relevant
Preferences
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Traveler Reviews Best Western Plus Hotel Bern

Number of reviews per page
20
40
Top reviews
Ryan
icon-Business
Business
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Nice rooms, good location, and helpful staff.
Emma
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great location within walking distance of the Bern train station. Lots of shops and restaurants to choose from. Hotel staff were friendly and the room was quiet and clean.
Yilun
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The location is perfect, less than 10 minutes to train station. Closed to all attractions, shops, especially the big supermarket next door. The room is bit small with combine toilet shower, but clean and well equipped. The staff is friendly and sufficient. Enjoy the stay.
guy
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

perfect stay, the middle of the old city of bern. Very nice staff. Just be sure to know that while you can unload the bags in front of the hotel, the parking is a 5 min walk. The walk is easy and you walk in the most beautiful streets in the world- when we did day trips it was an amazing walk. The hotel is right on top of the most beautiful COOP supermarket. Seriosuly the breads there are at the level of Thomas Keller bakery in Yountville(Bouchon) that we frequent a lot. Walkable to everywhere. Ask for a room facing the cathedral and city hall -we saw both from the window and it was magical. Dont miss the roof top bar - even just for the views, they have a fondue area for the winter which looks magical.
Read More
Pramod
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

The best thing about the property is that it’s centrally located. Reception staffs were polite and helpful. The breakfast was not good with very limited options,add to it is that it was poorly staffed and very unwelcoming ones. They didn’t provide a kettle in the room citing security risk !!! Overall average, only plus was that all sights including bhan was within walkable distance.
Read More
cary
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

The hotel is conveniently located near attractions and within walking distance of the train station. We used the hotel as a base to go visit other towns via train- Gruyeres and Thun. Then came back to see the sites and eat in Bern. I would recommend this hotel.
Patricia
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Hotel seems centrally located to shopping and places of interest. The check in was easy, staff was friendly. The rooms were very nice and clean. The bed was comfortable.
Joel
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

One of our best hotel stays….staff was very helpful, rooms were wonderfully clean and comfortable and location is excellent! Highly recommend!!
David
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Amazing location with awesome rooftop bar.
Rosalie
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Facility was okay. Front desk staff were not friendly and welcoming.
Mark
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Very nice hotel with a great staff. The room is large and very clean and comfortable. The location is very convenient to all sites.
Shawn
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Toilet/shower area lacks privacy, but otherwise a beautiful room. Hotel is in a perfect location.
Maura
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Fine
Moritz
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

The rooms were clean but very small — you walk in and the bed is right there. Our window didn’t face the street but an inner courtyard directly across from neighbors’ windows, which made it feel closed in and lacking privacy. Check-in was slow, and breakfast was not as good as we remembered. By the time you arrive (especially after tour groups), the buffet often looks picked over. The worst part of the stay was the service at breakfast. One older blonde waitress in particular made the experience unpleasant. She loudly says “GUTEN MORGEN” at every guest as they enter, then chases after people for their room number. I understand she has to check, but her delivery is very aggressive and overwhelming for the morning. She also scolded us when we accidentally walked towards a reserved table (we simply didn’t see the sign), and when she started explaining how the breakfast worked, we told her politely that we already knew since we’d been there the day before. She seemed annoyed, and the next morning, when we came in again, she mocked us by repeating verbatim what my mom had said the day before — “but you know already because you were here yesterday.” It came across as petty and unprofessional. Between the tiny rooms, slow check-in, disappointing breakfast, and the unfriendly service, the stay was underwhelming.
Read More
LORA
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Comfortable, stylish, clean, and a short walk to restaurants, cafes, shops, markets and Bühnen Bern (Bern Opera)
Suzanne
10.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

Great stay. Great location.
Sharon
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Clea, comfortable and excellent location.
Emma
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

The team was so kind and they were able to get us in earlier than anticipated for check in!
Susan
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Great location. We had a large room for three people. Nice room amenities.
Maria
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 33 week(s) ago

Hotels.com verified review

Great central location in city of Bern. Wonderful hotel
Number of reviews per page
20
40

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Book Your Stay Now
Others 4 Best Western Plus Hotel Bern

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9.2
Exceptional
From 514 reviews
Cleanliness

9.4

Room Comfort

9.0

Service and Facilites

9.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Best Western Plus Hotel Bern

Number of reviews per page
20
40
Top reviews
Ryan
icon-Business
Business
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Nice rooms, good location, and helpful staff.
Emma
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great location within walking distance of the Bern train station. Lots of shops and restaurants to choose from. Hotel staff were friendly and the room was quiet and clean.
Yilun
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The location is perfect, less than 10 minutes to train station. Closed to all attractions, shops, especially the big supermarket next door. The room is bit small with combine toilet shower, but clean and well equipped. The staff is friendly and sufficient. Enjoy the stay.
guy
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

perfect stay, the middle of the old city of bern. Very nice staff. Just be sure to know that while you can unload the bags in front of the hotel, the parking is a 5 min walk. The walk is easy and you walk in the most beautiful streets in the world- when we did day trips it was an amazing walk. The hotel is right on top of the most beautiful COOP supermarket. Seriosuly the breads there are at the level of Thomas Keller bakery in Yountville(Bouchon) that we frequent a lot. Walkable to everywhere. Ask for a room facing the cathedral and city hall -we saw both from the window and it was magical. Dont miss the roof top bar - even just for the views, they have a fondue area for the winter which looks magical.
Read More
Pramod
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

The best thing about the property is that it’s centrally located. Reception staffs were polite and helpful. The breakfast was not good with very limited options,add to it is that it was poorly staffed and very unwelcoming ones. They didn’t provide a kettle in the room citing security risk !!! Overall average, only plus was that all sights including bhan was within walkable distance.
Read More
cary
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

The hotel is conveniently located near attractions and within walking distance of the train station. We used the hotel as a base to go visit other towns via train- Gruyeres and Thun. Then came back to see the sites and eat in Bern. I would recommend this hotel.
Patricia
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Hotel seems centrally located to shopping and places of interest. The check in was easy, staff was friendly. The rooms were very nice and clean. The bed was comfortable.
Joel
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

One of our best hotel stays….staff was very helpful, rooms were wonderfully clean and comfortable and location is excellent! Highly recommend!!
David
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Amazing location with awesome rooftop bar.
Rosalie
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Facility was okay. Front desk staff were not friendly and welcoming.
Mark
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Very nice hotel with a great staff. The room is large and very clean and comfortable. The location is very convenient to all sites.
Shawn
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Toilet/shower area lacks privacy, but otherwise a beautiful room. Hotel is in a perfect location.
Maura
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Fine
Moritz
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

The rooms were clean but very small — you walk in and the bed is right there. Our window didn’t face the street but an inner courtyard directly across from neighbors’ windows, which made it feel closed in and lacking privacy. Check-in was slow, and breakfast was not as good as we remembered. By the time you arrive (especially after tour groups), the buffet often looks picked over. The worst part of the stay was the service at breakfast. One older blonde waitress in particular made the experience unpleasant. She loudly says “GUTEN MORGEN” at every guest as they enter, then chases after people for their room number. I understand she has to check, but her delivery is very aggressive and overwhelming for the morning. She also scolded us when we accidentally walked towards a reserved table (we simply didn’t see the sign), and when she started explaining how the breakfast worked, we told her politely that we already knew since we’d been there the day before. She seemed annoyed, and the next morning, when we came in again, she mocked us by repeating verbatim what my mom had said the day before — “but you know already because you were here yesterday.” It came across as petty and unprofessional. Between the tiny rooms, slow check-in, disappointing breakfast, and the unfriendly service, the stay was underwhelming.
Read More
LORA
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Comfortable, stylish, clean, and a short walk to restaurants, cafes, shops, markets and Bühnen Bern (Bern Opera)
Suzanne
10.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

Great stay. Great location.
Sharon
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Clea, comfortable and excellent location.
Emma
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

The team was so kind and they were able to get us in earlier than anticipated for check in!
Susan
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Great location. We had a large room for three people. Nice room amenities.
Maria
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 33 week(s) ago

Hotels.com verified review

Great central location in city of Bern. Wonderful hotel
Number of reviews per page
20
40