Does The Pollux provide parking?

Yes, The Pollux provides parking. Please confirm details directly with the hotel.

What do past guests say about The Pollux?

The Pollux is well-known for its Cleanliness, Location, Service and Facilites, as reviewed by verified Traveloka guests.

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The Pollux

Name: The Pollux
Address: Bahnhofstrasse 28, Postfach 182, Zermatt, Visp, Valais, Switzerland, 3920, Bahnhofstrasse 28, Valais, 3920, Switzerland
Rating: 9.6

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9.6

/10

Exceptional

303 reviews

What Guests Say About Their Stay

Andrea

10.0

/ 10

Room was comfortable, clean and quiet. The staff was very nice and helpful. Would definitely recommend. Very close to train station & ski shuttle. Excellent breakfast.

Thomas

10.0

/ 10

Friendly reception, great location, excellent restaurant and lobby bar service. Breakfast staff could have been more friendly and welcoming however.

Ai

10.0

/ 10

Very comfy and good quality beddings Nice room with city view Very nice staff and amenities Overall A+

In the Area

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Bahnhofstrasse 28, Postfach 182, Zermatt, Visp, Valais, Switzerland, 3920

Main Facilities

Restaurant

24-Hour Front Desk

WiFi

Elevator

The Pollux is located in area / city Zermatt. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Available Room Types in The Pollux

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What's around The Pollux

Bahnhofstrasse 28, Postfach 182, Zermatt, Visp, Valais, Switzerland, 3920

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Discover More About The Pollux

General

Near Zermatt–Sunnegga Funicular

Location

The Pollux is centrally located in Zermatt, a 4-minute walk from Matterhorn Museum and 12 minutes by foot from Zermatt-Furi Gondola. This family-friendly hotel is 0.1 mi (0.1 km) from Zermatt-Matterhorn Ski Paradise and 0.1 mi (0.1 km) from Zermatt - Furi.

Attractions

Distances are displayed to the nearest 0.1 mile and kilometer.

Zermatt-Matterhorn Ski Paradise - 0.1 km / 0.1 mi
Zermatt Visitor Center - 0.2 km / 0.1 mi
Zermatt - Furi - 0.3 km / 0.2 mi
Furi - Riffelberg - 0.3 km / 0.2 mi
Furi Ski Area - 0.3 km / 0.2 mi
Matterhorn Museum - 0.3 km / 0.2 mi
St. Mauritius Church - 0.3 km / 0.2 mi
Mountaineers Cemetery - 0.4 km / 0.2 mi
Kirchbrücke - 0.5 km / 0.3 mi
Zermatt–Sunnegga Funicular - 0.6 km / 0.3 mi
Zermatt-Furi Gondola - 1 km / 0.6 mi
Forest Fun Park - 1.2 km / 0.8 mi
Sunnegga Ski Resort - 2.3 km / 1.4 mi
Sunnegga Paradise - Blauherd Cable Car - 2.6 km / 1.6 mi
Cervino - Sci Estivo - 2.7 km / 1.7 mi

The nearest airports are:
Sion (SIR) - 78.2 km / 48.6 mi
Geneva International Airport (GVA) - 236.5 km / 146.9 mi

The preferred airport for The Pollux is Geneva International Airport (GVA).

Renovations

The property is closed between October 11 and November 14.

Facilities

Pamper yourself with a visit to the spa, which offers massages. You can take advantage of recreational amenities such as a sauna, a fitness center, and bicycles to rent. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and an arcade/game room.

Business Facilities

Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle is available for a surcharge.

Dining

Satisfy your appetite with Regional cuisine at Restaurant Pinte, one of the hotel's 3 restaurants. Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is served daily from 7:30 AM to 10:30 AM.

Rooms

Make yourself at home in one of the 35 guestrooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature hair dryers and bathrobes. Conveniences include phones, as well as safes and desks.

All facilities in The Pollux

Bar, Cafe and Lounge

Entertainment Facility

Fitness Center

Functional Hall

Common Space

Hotel Services

Laundry service
Multilingual staff
Newspaper in lobby
Luggage storage
Porter
24-hour Receptionist
Concierge

Things to Do

TV lounge
Garden
Spa
Sauna
Steam room

Public Facilities

Coffee/tea in lobby
Elevator
Smoke-free area
Safety deposit box

Food and Drinks

Buffet breakfast
Breakfast
Snack bar

General

Fireplace in lobby
Banquet
Terrace

Sports and Recreations

Ski storage
Fitness center
Game room

Nearby Facilities

Hair salon
ATM/Banking

Transportation

Bicycle rental

Connectivity

Free WiFi

Business Facilities

Business facilities

Accommodation Policy & General Information in The Pollux

Important Note

Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:

15:00 - 23:00

Check-out:

Before 12:00

General Check-in Instructions

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

, Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. Zermatt is in a car-free zone and can be reached only by train.

Pets

Service Animals Not Allowed

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General Information

Popular Facilities	Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time	From 15:00 - 23:00 - to 12:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at The Pollux	35
Another facilities in The Pollux	Laundry service, Multilingual staff, Newspaper in lobby, Luggage storage, Porter

Frequently asked question in The Pollux

What are available facilities at The Pollux?

There are top facilites at The Pollux such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)

What is normal check-in & check-out time at The Pollux?

The standard check-in time at The Pollux is starting from 15:00 - 23:00 while the latest check-out time is at Before 12:00

Does The Pollux provide breakfast?

Yes, The Pollux provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of The Pollux?

The Pollux is a 4.0-star hotel.

How many rooms are available at The Pollux?

The Pollux has 35 rooms in total.

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More Reviews from Other Guests in The Pollux

Overall Ratings & Reviews The Pollux

Other sources (303)

9.6

Exceptional

From 303 reviews

Cleanliness

9.8

Room Comfort

9.4

Location

9.8

Service and Facilites

9.6

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Traveler Reviews The Pollux

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Top reviews

Andrea

with Partner

10.0

/10

Reviewed 20 week(s) ago

Expedia Group verified review

Room was comfortable, clean and quiet. The staff was very nice and helpful. Would definitely recommend. Very close to train station & ski shuttle. Excellent breakfast.

Thomas

10.0

/10

Reviewed 22 week(s) ago

Expedia Group verified review

Friendly reception, great location, excellent restaurant and lobby bar service. Breakfast staff could have been more friendly and welcoming however.

jody

10.0

/10

Reviewed 25 week(s) ago

Expedia Group verified review

All of the above. Nice hotel situated in the heart of downtown.

Leisure Family

10.0

/10

Reviewed 27 week(s) ago

Expedia Group verified review

Very comfy and good quality beddings Nice room with city view Very nice staff and amenities Overall A+

Daniel

Leisure Family

10.0

/10

Reviewed 27 week(s) ago

Expedia Group verified review

Everything was top notch but very expensivehotel

Moshe

10.0

/10

Reviewed 30 week(s) ago

Hotels.com verified review

Excellent

Marcella

Leisure with Partner

10.0

/10

Reviewed 31 week(s) ago

Expedia Group verified review

Sandra, the receptionist was one of the best but they were all fantastic. Very helpful and Olivia at the bar was a rockstar.!!

Hayden

Leisure Family

10.0

/10

Reviewed 35 week(s) ago

Expedia Group verified review

Great place, lovely staff and great location, 4 minute walk from train station.

jennifer

with Partner

10.0

/10

Reviewed 35 week(s) ago

Hotels.com verified review

Great location. Spacious room. Walkable to everything. Loved the lit fire in the lobby at night!

Juliana

8.0

/10

Reviewed 41 week(s) ago

Expedia Group verified review

Would have been nicer to have upgraded technology in the rooms as far as outlets to charge phones by the beds.

Jorge

Leisure with Friends

8.0

/10

Reviewed 41 week(s) ago

Expedia Group verified review

Spacious room with large comfortable bed and balcony. Very cozy hotel with an excellent bar area by fireplace, great breakfast and excellent location. Two minutes from train station.

Mark

Leisure with Partner

10.0

/10

Reviewed 41 week(s) ago

Expedia Group verified review

Helpful staff, convenient to train station

Alexandra

with Partner

10.0

/10

Reviewed 41 week(s) ago

Hotels.com verified review

The staff were so friendly from the second we arrived, the room was spotless and they even took our luggage up for us as we had arrived early and left our bags at reception. It had a warm, cosy atmosphere with a log fire going in the evenings, and felt really welcoming.

Matthew

10.0

/10

Reviewed 44 week(s) ago

Expedia Group verified review

This was easily the best hotel we’ve ever stayed at! We left our luggage pre check in so that we could explore Zermatt, and by the time we got back our room was ready (before the checkin time) and our luggage had already been delivered to our room. We loved the use of real keys instead of key cards, it sounds silly but it was a really fun touch to the whole experience. The room was super clean and very comfortable and our view of the Matterhorn was exceptional. The breakfast was wonderful and the staff were so kind! Our favorite part, however, was the sauna. We stayed during their fall shoulder season and had the space to ourselves for the entire time. They have four different saunas (herbal, Finnish, salt, and steam) and they were very well maintained and clean. We loved the option for a cold shock post sauna with the showers as well. It is also located perfectly All in all, a fabulous experience.

Michelle

Leisure Family

10.0

/10

Reviewed 44 week(s) ago

Expedia Group verified review

Great stay !

Stephanie

10.0

/10

Reviewed 45 week(s) ago

Expedia Group verified review

We loved our stay!

Elizabeth

2.0

/10

Reviewed 47 week(s) ago

Expedia Group verified review

Definitely I don’t recommend it over price hotel and terrible customer service , the lady at the reception very mean,

Jacqueline

Leisure with Partner

10.0

/10

Reviewed 48 week(s) ago

Expedia Group verified review

The Pollux boutique hotel is right on the Main Street so walking distance from the train station and all the shops. Our room has a balcony with a great view of the Matterhorn. The breakfast buffet is delicious with fresh made juices and lots of food choices. We enjoyed our time and definitely would stay here again next time.

Biraju

Leisure with Children

10.0

/10

Reviewed 48 week(s) ago

Expedia Group verified review

Super place to even stay with kids.

Therese

Leisure

10.0

/10

Reviewed 52 week(s) ago

Expedia Group verified review

Very convenient

Number of reviews per page

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.