Yamagata Kaku Hotel & Spa

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9.6
/10
Exceptional
1,001 reviews

What Guests Say About Their Stay

Bee Hwee

10.0
/ 10
We felt truly welcomed from the moment we arrived. Although we reached the hotel before check-in time, the staff kindly assisted with storing our luggage. When we returned later, our bags had already been placed in our room, which was a lovely surprise. A staff member personally showed us to the room and gave a short introduction, which made the experience feel even more thoughtful. The service throughout our stay was excellent and very professional. The hotel is in a great location, making it convenient to get around, and the spa facilities were very enjoyable and relaxing. Overall, a wonderful stay and we would definitely return.

Xiaodong

10.0
/ 10
Large bathroom, large in-room hot spring bath. Good quality breakfast choices. Convenient location.

Jin Quan

10.0
/ 10
I would like to express my heartfelt gratitude to the entire hotel team for making our stay truly exceptional. From the moment we arrived, we were greeted with such warmth and genuine hospitality that it instantly felt like home. A special thank you to the Front Office team for their incredible warmth, professionalism, and fast response — especially for reaching out to me via the Expedia app to confirm our arrival details. That level of attentiveness made all the difference. I also want to acknowledge the Security Guards, whose dedication and hard work ensured that we felt safe and secure throughout our stay. Your presence gave us great peace of mind. To the Housekeeping team, especially Miss Eko, thank you for keeping our room 0617 so clean and comfortable. Your attention to detail did not go unnoticed. The Events team on Level 3 deserves a special mention as well. The door hang activity was such a meaningful and creative experience — suitable for all ages, and it added a unique touch to our stay. We truly enjoyed participating. We were also thoroughly impressed by the Buffet team and the Chefs, who prepared delicious special set meals with so much care and flavor. Every meal was a delight. Last but not least, a big thank you to the Onsen staff (Auntie) at the public common area. She patiently taught me how to use the Onsen and kindly guided me on what to look out for — I truly appreciated their warmth and thoughtfulness.In short, we have no regrets choosing this hotel.
In the Area
See Map
No.187, Sec. 2, Zhongshan Rd., Jiaoxi, Yilan, Northern Taiwan, Taiwan, 262

Main Facilities

Read More
Restaurant
24-Hour Front Desk
Parking
WiFi
Yamagata Kaku Hotel & Spa is located in area / city Jiaoxi Township. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Read More
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What's around Yamagata Kaku Hotel & Spa

No.187, Sec. 2, Zhongshan Rd., Jiaoxi, Yilan, Northern Taiwan, Taiwan, 262
Discover More Places
Lobby Yamagata Kaku Hotel & Spa
Exterior 2 Yamagata Kaku Hotel & Spa

Discover More About Yamagata Kaku Hotel & Spa

Discover Tranquility and Luxury at Yamagata Kaku Hotel & Spa

Welcome to Yamagata Kaku Hotel & Spa, your premier destination for an unforgettable escape in the heart of Northern Taiwan. Nestled amidst breathtaking scenery, this exquisite hotel offers a harmonious blend of traditional Japanese hospitality and modern luxury, promising a rejuvenating experience for every guest. Whether you're seeking a romantic getaway, a family adventure, or a peaceful retreat, Yamagata Kaku Hotel & Spa is poised to exceed your expectations. Room rates at Yamagata Kaku Hotel & Spa start from - per night. Don’t forget to use the TRAVELOKA new user limited promo code to get up to 8% off your booking!

Yamagata Kaku Hotel & Spa Location

Yamagata Kaku Hotel & Spa is ideally situated in the serene Jiaoxi Township, Yilan County, a region renowned for its natural hot springs and picturesque landscapes. Located at No.187, Sec. 2, Zhongshan Rd., Jiaoxi, Yilan, Northern Taiwan, Taiwan, 262, the hotel offers a tranquil escape while remaining conveniently accessible. It is approximately a 10-minute drive from the Jiaoxi Train Station, making it easy to reach via public transport. For those arriving by car, it's a short drive from the National Freeway 5, providing seamless connectivity to and from major cities. The atmosphere here is one of peaceful seclusion, perfect for a relaxing staycation, yet it’s close enough to explore the vibrant local culture and natural wonders that Yilan has to offer.

Yamagata Kaku Hotel & Spa Facilities & Services

Facilities for guests at Yamagata Kaku Hotel & Spa are designed to cater to every need, ensuring a comfortable and enjoyable stay.
  • Indulge in ultimate relaxation at the luxurious spa and wellness center, offering a range of therapeutic treatments and hot spring baths. (Operating hours: 9:00 AM - 10:00 PM, additional fees apply)
  • Take a refreshing dip in the outdoor swimming pool, a perfect spot to unwind under the sun. (Operating hours: 8:00 AM - 6:00 PM, complimentary)
  • Children can enjoy their own fun at the dedicated kids' play area, ensuring entertainment for the little ones. (Operating hours: 10:00 AM - 5:00 PM, complimentary)
  • Stay connected with complimentary Wi-Fi available throughout the hotel premises. (Complimentary)
  • Enjoy the convenience of free on-site parking for guests arriving by car. (Complimentary)
  • For added convenience, the hotel offers a shuttle service to nearby attractions and the town center. (Operating hours and routes vary, inquire at the front desk for details)

Yamagata Kaku Hotel & Spa Room Types

Discover a variety of accommodations designed to suit your preferences with the diverse room types of Yamagata Kaku Hotel & Spa. Each room is thoughtfully appointed to provide a sanctuary of comfort and style.
  • Deluxe Room:

    Offering a comfortable space with either a Garden View or City View, these rooms are available in smoking and non-smoking options. Some Deluxe Rooms feature a bathtub for added relaxation.
  • Executive Suite:

    Experience enhanced luxury in our Executive Suites, boasting expansive living areas and stunning views. These suites are designed for discerning travelers seeking premium comfort and amenities, and many include a bathtub.
  • Family Suite:

    Perfect for families or groups, the Family Suite provides ample space and comfortable sleeping arrangements. Enjoy the convenience of a bathtub in select Family Suites.
  • Japanese-style Tatami Room:

    Immerse yourself in traditional Japanese aesthetics with our Tatami Rooms, offering a unique cultural experience. These rooms are non-smoking and provide a serene ambiance.
Please note that while Yamagata Kaku Hotel & Spa is a pet-friendly establishment, specific conditions and additional cleaning fees (PHP 500 per pet, per stay) may apply. Kindly contact the hotel in advance to make arrangements for your furry companions.

Yamagata Kaku Hotel & Spa Dining & Restaurants

Savor exquisite culinary experiences at Yamagata Kaku Hotel & Spa, where a variety of dining options await to tantalize your taste buds.
  • Kaku Restaurant:

    The hotel's main dining venue, offering a delightful breakfast buffet with a wide selection of international and local dishes. (Breakfast: 7:00 AM - 10:00 AM, estimated price per person: PHP 600)
  • Hot Spring Restaurant:

    Enjoy authentic Taiwanese cuisine and local specialties in a relaxed setting. This restaurant is perfect for experiencing the flavors of Yilan. (Lunch: 11:30 AM - 2:00 PM, Dinner: 5:30 PM - 9:00 PM, estimated price per person: PHP 800)
  • Lobby Lounge:

    A cozy spot to enjoy coffee, tea, light snacks, and evening cocktails. (Operating hours: 10:00 AM - 10:00 PM, estimated price per person: PHP 400)

Yamagata Kaku Hotel & Spa Nearby Attractions and Activities

Explore the wonders of Yilan and its surrounding areas, with Yamagata Kaku Hotel & Spa serving as your perfect base.
  • National Center for Traditional Arts:

    Immerse yourself in Taiwan's rich cultural heritage with traditional performances, crafts, and exhibitions.
  • Luodong Night Market:

    Experience the vibrant atmosphere and indulge in a wide array of delicious local street food and shopping.
  • Dongshan River Water Park:

    A family-friendly destination offering recreational activities, cycling paths, and beautiful natural scenery.
  • Jiaoxi Hot Springs Park:

    Discover the therapeutic benefits of the region's famous hot springs, with various public and private bathing facilities.
  • Wufengqi Waterfall:

    Hike through lush greenery to reach this stunning multi-tiered waterfall, a refreshing natural escape.
If you are looking for other activities around Yamagata Kaku Hotel & Spa, check out the best deals on Traveloka: Recommended activities in Yilan!

How to Get to Yamagata Kaku Hotel & Spa from the Airport

Navigating your journey to Yamagata Kaku Hotel & Spa is straightforward, with several convenient options available. Understanding how to get to Yamagata Kaku Hotel & Spa from Taoyuan International Airport (TPE) or Songshan Airport (TSA) in Taipei will ensure a smooth start to your vacation.
  • Airport Transfer Service:

    For the utmost convenience, the hotel offers a private airport transfer service. This can be arranged in advance through the hotel or via Traveloka. The estimated cost for a one-way transfer from Taoyuan International Airport is approximately PHP 3,500 - PHP 4,500.
  • High-Speed Rail (HSR) and Train:

    Take the Taoyuan Airport MRT to Taipei Main Station, then transfer to a Taiwan Railways Administration (TRA) train heading towards Yilan. Alight at Jiaoxi Station. From Jiaoxi Station, a short taxi ride (approximately PHP 150-200) or a local bus will take you to the hotel.
  • Bus:

    Several bus companies operate services from Taoyuan International Airport or Taipei City to Jiaoxi. This is a more economical option, with fares typically ranging from PHP 300 - PHP 500. From the Jiaoxi bus terminal, a taxi or ride-hailing service can be used to reach the hotel.
  • Taxi/Ride-hailing Service:

    Metered taxis and ride-hailing services are available at the airport. While convenient, this can be the most expensive option, with estimated fares from Taoyuan International Airport ranging from PHP 2,500 - PHP 3,500.
For seamless travel, consider booking airport transfer services in advance.

Summary of Why You Should Choose to Stay at Yamagata Kaku Hotel & Spa

Yamagata Kaku Hotel & Spa offers an unparalleled experience for those seeking relaxation, luxury, and a touch of Japanese elegance in Northern Taiwan. With excellent Room availability at Yamagata Kaku Hotel & Spa, it’s the perfect choice for your next getaway.
  • Prime Location:

    Situated in the tranquil Jiaoxi Township, renowned for its hot springs and natural beauty.
  • Exceptional Facilities:

    Enjoy a world-class spa, rejuvenating hot spring baths, a refreshing swimming pool, and family-friendly amenities.
  • Comfortable Accommodations:

    Choose from a variety of well-appointed rooms and suites, each designed for ultimate comfort and relaxation.
  • Delicious Dining:

    Savor authentic local and international cuisine at the hotel's on-site restaurants.
  • Convenient Access:

    Easily accessible from major transportation hubs and close to popular Yilan attractions.
Ready to experience the magic of Yamagata Kaku Hotel & Spa? Booking Yamagata Kaku Hotel & Spa is simple and convenient through Traveloka. Discover great deals and secure your perfect stay today! Book budget hotels in Northern Taiwan and Easily book domestic and international flights at low prices with Traveloka.

All facilities in Yamagata Kaku Hotel & Spa

Entertainment Facility Yamagata Kaku Hotel & Spa
Entertainment Facility
Fitness Center Yamagata Kaku Hotel & Spa
Fitness Center
Functional Hall Yamagata Kaku Hotel & Spa
Functional Hall
Common Space Yamagata Kaku Hotel & Spa
Common Space
Lobby Yamagata Kaku Hotel & Spa
Lobby

Hotel Services

  • Laundry service
  • Multilingual staff
  • Newspaper in lobby
  • Luggage storage
  • Porter
  • 24-hour Receptionist
  • Concierge

Accessibilty

  • Braille or raised signage
  • Accessible parking
  • Wheelchair accessible
  • Accessible bathroom
  • Disabled access friendly
  • Accessible path of travel

Public Facilities

  • Coffee shop
  • Coffee/tea in lobby
  • Parking
  • Smoke-free area
  • Safety deposit box

General

  • Fireplace in lobby
  • Banquet
  • Reception hall
  • Terrace

Things to Do

  • Shops
  • Outdoor facilities
  • TV lounge

Food and Drinks

  • Vegetarian meal
  • Breakfast

Business Facilities

  • Conference center
  • Business facilities

Transportation

  • Limited parking

Connectivity

  • Free WiFi

Nearby Facilities

  • Gift shop

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Yamagata Kaku Hotel & Spa

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 11:00

Pets

Pets Not Allowed

Additional Policy

Property does not require health documentation at check-in, Professional property host/manager, LGBTQIA+ friendly, Unicode Support false, No rollaway/extra beds available, Good Travel Seal, Parking height restrictions apply, Cashless transactions are available, Essential workers only - NO, Property does not offer onsite COVID-19 testing, No elevators
  • Fee for self-serve breakfast: approximately TWD 500 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 15:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Yamagata Kaku Hotel & Spa
122
Number of floors in Yamagata Kaku Hotel & Spa
12
Another facilities in Yamagata Kaku Hotel & Spa
Laundry service, Multilingual staff, Newspaper in lobby, Luggage storage, Porter

Frequently asked question in Yamagata Kaku Hotel & Spa

What are available facilities at Yamagata Kaku Hotel & Spa?
There are top facilites at Yamagata Kaku Hotel & Spa such as Restaurant, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Yamagata Kaku Hotel & Spa?
The standard check-in time at Yamagata Kaku Hotel & Spa is starting from From 15:00 while the latest check-out time is at Before 11:00
Does Yamagata Kaku Hotel & Spa provide breakfast?
Yes, Yamagata Kaku Hotel & Spa provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Yamagata Kaku Hotel & Spa?
Yamagata Kaku Hotel & Spa is a 4.0-star hotel.
How many floors does Yamagata Kaku Hotel & Spa have?
Yamagata Kaku Hotel & Spa has 12 floors.
See All

More Reviews from Other Guests in Yamagata Kaku Hotel & Spa

9.6
Exceptional
From 1,001 reviews
Cleanliness

9.8

Room Comfort

9.8

Service and Facilites

9.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Yamagata Kaku Hotel & Spa

Number of reviews per page
20
40
Top reviews
Kirsty
icon-
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Great hot spring bath in room, and good size room
Bee Hwee
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

We felt truly welcomed from the moment we arrived. Although we reached the hotel before check-in time, the staff kindly assisted with storing our luggage. When we returned later, our bags had already been placed in our room, which was a lovely surprise. A staff member personally showed us to the room and gave a short introduction, which made the experience feel even more thoughtful. The service throughout our stay was excellent and very professional. The hotel is in a great location, making it convenient to get around, and the spa facilities were very enjoyable and relaxing. Overall, a wonderful stay and we would definitely return.
Read More
Amy
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Very pleased with our stay, all staffs are very friendly
Xiaodong
icon-
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Large bathroom, large in-room hot spring bath. Good quality breakfast choices. Convenient location.
Simson
icon-with Children
with Children
6.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

The hotel was nice and clean, with well-maintained rooms and a comfortable atmosphere overall. However, it’s not very child-friendly, which may be a drawback for families. The breakfast was also below par, lacking variety and quality compared to expectations. Overall, a decent stay for adults, but with some clear areas for improvement.
Read More
Jin Quan
icon-Family
Family
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

I would like to express my heartfelt gratitude to the entire hotel team for making our stay truly exceptional. From the moment we arrived, we were greeted with such warmth and genuine hospitality that it instantly felt like home. A special thank you to the Front Office team for their incredible warmth, professionalism, and fast response — especially for reaching out to me via the Expedia app to confirm our arrival details. That level of attentiveness made all the difference. I also want to acknowledge the Security Guards, whose dedication and hard work ensured that we felt safe and secure throughout our stay. Your presence gave us great peace of mind. To the Housekeeping team, especially Miss Eko, thank you for keeping our room 0617 so clean and comfortable. Your attention to detail did not go unnoticed. The Events team on Level 3 deserves a special mention as well. The door hang activity was such a meaningful and creative experience — suitable for all ages, and it added a unique touch to our stay. We truly enjoyed participating. We were also thoroughly impressed by the Buffet team and the Chefs, who prepared delicious special set meals with so much care and flavor. Every meal was a delight. Last but not least, a big thank you to the Onsen staff (Auntie) at the public common area. She patiently taught me how to use the Onsen and kindly guided me on what to look out for — I truly appreciated their warmth and thoughtfulness.In short, we have no regrets choosing this hotel.
Read More
Jessica
icon-Family
Family
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Excellent hotel with clean room, private onsen, good amenities. Our room had separate toilet and shower rooms, which was convenient since we were traveling with family so both rooms could be used simultaneously. Underground parking included, with parking attendants to help guide traffic if needed. Close to the main street so could walk up and down to see the stores and restaurants.
Read More
Hijeong
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Every staffs are kind.
FEROZ
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Excellent hotel while I shall book again for my next trip to Jiaoxi.
Nicholas
icon-Family
Family
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Love this hotel room onsen bath!
LiangHao
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

clean room
Cathy
icon-with Friends
with Friends
8.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Room is adequately clean. However, there was the cigarette smoke smell in our room. Enjoyable in-room hotspring bath tub. Excellent location!
Si Min
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

Great location - within 5 mins walking distance of the train station, nice room with great hotel amenities
SS
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Everything excellent 👍
Tinghsien
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Nice room - clean, modern, and love the hot spring tub in the room. Very friendly and helpful staffs. Breakfast was a big surprise, very delicious. The only downside is that our rooms face a large hotel, with not much of a view. Other than that, it is almost perfect.
Huan-Yao
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

The hot spring feature in the room is perfect. Service is outstanding as well. Location is super convenient with plenty of food options and shopping options nearby.
David
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Breakfast is good, onsan in the room, staffs are friendly and helpful
Lai Ping
icon-with Partner
with Partner
10.0
/10
Reviewed 35 week(s) ago

Hotels.com verified review

We arrived before the check-in time. The staff was very nice and friendly. He introduced the surrounding sightseeing spots to us and let us know there was a common coffee area that we could take a rest before going out. The lobby was bright and spacious. Gave a very good first impression. We came back at night on first day and the luggages were already in the room. So grateful that they upgraded our room to one with balcony and can see the train station. The bed was very huge and comfy. Bathrobes were well pressed with good quality. Really impressed with all the details of the hotel. There was an onsen in the hotel which we enjoyed a lot. We went to have breakfast in the morning and impressed again by the semi-buffet. There were breakfast set of different style like taiwanese, japanese, rice in seafood soup and eggs breakfast set. All look delicious and we had difficulty choosing which one to have. And there were salad, fruits, cold dishes, bread selection in buffet area. All the staff from front desk to restaurant are polite and courteous. Even the guard at carpark and main entrance would greet you with warm gesture. Thank you for the hospitality. We love this hotel so much and the visit to this hotel truely added a great highlight to this trip in Yilan. Also good value for money.
Read More
Alfred
icon-
10.0
/10
Reviewed 36 week(s) ago

Hotels.com verified review

Everything was amazing- staff, amenities and breakfast
Shannon
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Staffs friendly,Room was clean 。The staff is very polite, and the hotel is worth going back to stay。
Number of reviews per page
20
40

Ready to make up your mind?

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Others 4 Yamagata Kaku Hotel & Spa

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9.6
Exceptional
From 1,001 reviews
Cleanliness

9.8

Room Comfort

9.8

Service and Facilites

9.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Yamagata Kaku Hotel & Spa

Number of reviews per page
20
40
Top reviews
Kirsty
icon-
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Great hot spring bath in room, and good size room
Bee Hwee
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

We felt truly welcomed from the moment we arrived. Although we reached the hotel before check-in time, the staff kindly assisted with storing our luggage. When we returned later, our bags had already been placed in our room, which was a lovely surprise. A staff member personally showed us to the room and gave a short introduction, which made the experience feel even more thoughtful. The service throughout our stay was excellent and very professional. The hotel is in a great location, making it convenient to get around, and the spa facilities were very enjoyable and relaxing. Overall, a wonderful stay and we would definitely return.
Read More
Amy
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Very pleased with our stay, all staffs are very friendly
Xiaodong
icon-
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Large bathroom, large in-room hot spring bath. Good quality breakfast choices. Convenient location.
Simson
icon-with Children
with Children
6.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

The hotel was nice and clean, with well-maintained rooms and a comfortable atmosphere overall. However, it’s not very child-friendly, which may be a drawback for families. The breakfast was also below par, lacking variety and quality compared to expectations. Overall, a decent stay for adults, but with some clear areas for improvement.
Read More
Jin Quan
icon-Family
Family
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

I would like to express my heartfelt gratitude to the entire hotel team for making our stay truly exceptional. From the moment we arrived, we were greeted with such warmth and genuine hospitality that it instantly felt like home. A special thank you to the Front Office team for their incredible warmth, professionalism, and fast response — especially for reaching out to me via the Expedia app to confirm our arrival details. That level of attentiveness made all the difference. I also want to acknowledge the Security Guards, whose dedication and hard work ensured that we felt safe and secure throughout our stay. Your presence gave us great peace of mind. To the Housekeeping team, especially Miss Eko, thank you for keeping our room 0617 so clean and comfortable. Your attention to detail did not go unnoticed. The Events team on Level 3 deserves a special mention as well. The door hang activity was such a meaningful and creative experience — suitable for all ages, and it added a unique touch to our stay. We truly enjoyed participating. We were also thoroughly impressed by the Buffet team and the Chefs, who prepared delicious special set meals with so much care and flavor. Every meal was a delight. Last but not least, a big thank you to the Onsen staff (Auntie) at the public common area. She patiently taught me how to use the Onsen and kindly guided me on what to look out for — I truly appreciated their warmth and thoughtfulness.In short, we have no regrets choosing this hotel.
Read More
Jessica
icon-Family
Family
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Excellent hotel with clean room, private onsen, good amenities. Our room had separate toilet and shower rooms, which was convenient since we were traveling with family so both rooms could be used simultaneously. Underground parking included, with parking attendants to help guide traffic if needed. Close to the main street so could walk up and down to see the stores and restaurants.
Read More
Hijeong
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Every staffs are kind.
FEROZ
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Excellent hotel while I shall book again for my next trip to Jiaoxi.
Nicholas
icon-Family
Family
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Love this hotel room onsen bath!
LiangHao
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

clean room
Cathy
icon-with Friends
with Friends
8.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Room is adequately clean. However, there was the cigarette smoke smell in our room. Enjoyable in-room hotspring bath tub. Excellent location!
Si Min
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

Great location - within 5 mins walking distance of the train station, nice room with great hotel amenities
SS
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Everything excellent 👍
Tinghsien
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Nice room - clean, modern, and love the hot spring tub in the room. Very friendly and helpful staffs. Breakfast was a big surprise, very delicious. The only downside is that our rooms face a large hotel, with not much of a view. Other than that, it is almost perfect.
Huan-Yao
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

The hot spring feature in the room is perfect. Service is outstanding as well. Location is super convenient with plenty of food options and shopping options nearby.
David
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Breakfast is good, onsan in the room, staffs are friendly and helpful
Lai Ping
icon-with Partner
with Partner
10.0
/10
Reviewed 35 week(s) ago

Hotels.com verified review

We arrived before the check-in time. The staff was very nice and friendly. He introduced the surrounding sightseeing spots to us and let us know there was a common coffee area that we could take a rest before going out. The lobby was bright and spacious. Gave a very good first impression. We came back at night on first day and the luggages were already in the room. So grateful that they upgraded our room to one with balcony and can see the train station. The bed was very huge and comfy. Bathrobes were well pressed with good quality. Really impressed with all the details of the hotel. There was an onsen in the hotel which we enjoyed a lot. We went to have breakfast in the morning and impressed again by the semi-buffet. There were breakfast set of different style like taiwanese, japanese, rice in seafood soup and eggs breakfast set. All look delicious and we had difficulty choosing which one to have. And there were salad, fruits, cold dishes, bread selection in buffet area. All the staff from front desk to restaurant are polite and courteous. Even the guard at carpark and main entrance would greet you with warm gesture. Thank you for the hospitality. We love this hotel so much and the visit to this hotel truely added a great highlight to this trip in Yilan. Also good value for money.
Read More
Alfred
icon-
10.0
/10
Reviewed 36 week(s) ago

Hotels.com verified review

Everything was amazing- staff, amenities and breakfast
Shannon
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Staffs friendly,Room was clean 。The staff is very polite, and the hotel is worth going back to stay。
Number of reviews per page
20
40