Mandalai Hotel

Hotels
8.2
/10
Very Good
67 reviews

What Guests Say About Their Stay

Dillon

10.0
/ 10
Wow this place is just as amazing as show in pictures- the rooms are spectacular and so affordable. Good restaurants around and perfect for post full moon party recovery. We came here to take a break from the party and it didnt disappoint. The staff is so helpful and we did laundry here. They helped us rent a motorbike too. The room was clean, the beds were so comfortable and the AC was excellent. They had a fridge, safe, robes and the pool was cleaned daily. Wifi worked great too!

Lipda

10.0
/ 10
Service is amazing. The room is very good with a great price. I will definitely stay there again.

Rob

10.0
/ 10
Wonderful location in the middle of the magical village of Chaloklam. Amazing staff - so helpful and friendly. This hotel is a little treasure
In the Area
See Map
2/3 Moo 7 Chaloklum Road, Chaloklum, Koh Phangan , Chaloklum, Koh Pha-ngan, Surat Thani, Thailand, 84280

Main Facilities

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AC
Swimming Pool
24-Hour Front Desk
WiFi
Mandalai Hotel is a hotel is located at Chaloklum. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Mandalai Hotel

2/3 Moo 7 Chaloklum Road, Chaloklum, Koh Phangan , Chaloklum, Koh Pha-ngan, Surat Thani, Thailand, 84280
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Lobby Mandalai Hotel
Lobby 2 Mandalai Hotel

Discover More About Mandalai Hotel

Discover Your Perfect Getaway at Mandalai Hotel in Surat Thani

Welcome to Mandalai Hotel, your premier destination for an unforgettable stay in the vibrant heart of Surat Thani, Thailand. We pride ourselves on offering a harmonious blend of comfort, convenience, and authentic Thai hospitality, ensuring every guest experiences a truly memorable visit. Whether you're here for business or leisure, Mandalai Hotel is designed to be your home away from home, providing a tranquil oasis amidst the excitement of this captivating region. Room rates at Mandalai Hotel start from - per night. Don’t forget to use the TRAVELOKA new user limited promo code to get up to 8% off your booking!

Mandalai Hotel Location

Mandalai Hotel is ideally situated in the charming area of 2/3 หมู่ 7 ถนนโฉลกหลำ โฉลกหลำ, โฉลกหลำ, เกาะพะงัน, สุราษฎร์ธานี, ประเทศไทย, 84280, placing you at the nexus of Surat Thani's most sought-after experiences. Located just a short distance from the city center, our hotel offers easy access to key transportation hubs and major thoroughfares, making your journey around the region seamless. The atmosphere surrounding Mandalai Hotel is one of serene beauty, offering a peaceful retreat while remaining conveniently close to local markets, cultural sites, and the natural wonders that Surat Thani is famous for. Imagine stepping out and finding yourself moments away from exploring the local way of life, or easily reaching the gateway to stunning islands and national parks.

Mandalai Hotel Facilities & Services

Facilities for guests at Mandalai Hotel are thoughtfully curated to enhance your comfort and enjoyment throughout your stay. We are dedicated to providing a comprehensive range of services to cater to every need.
  • Swimming Pool:

    Take a refreshing dip in our sparkling outdoor swimming pool, perfect for unwinding after a day of exploration. Open daily from 8:00 AM to 7:00 PM. No additional fee.
  • Fitness Center:

    Maintain your workout routine at our well-equipped fitness center, featuring modern exercise machines. Open daily from 6:00 AM to 9:00 PM. No additional fee.
  • Spa and Wellness Center:

    Indulge in rejuvenating treatments and massages at our tranquil spa. Prices start from PHP 1,500. Operating hours are from 10:00 AM to 8:00 PM.
  • Children's Play Area:

    Little ones can enjoy supervised fun at our dedicated children's play area. Open daily from 9:00 AM to 5:00 PM. No additional fee.
  • Complimentary Wi-Fi:

    Stay connected with high-speed internet access available throughout the hotel. No additional fee.
  • 24-Hour Front Desk:

    Our friendly and efficient staff are available around the clock to assist you with any requests. No additional fee.
  • Concierge Services:

    Get expert recommendations and assistance with tour bookings and transportation arrangements. No additional fee.
  • Free Parking:

    For guests arriving by car, we offer complimentary on-site parking facilities.
  • Shuttle Service:

    Enjoy convenient shuttle service to nearby popular shopping centers and attractions. Please inquire at the front desk for schedules and availability. Additional fees may apply.

Mandalai Hotel Room Types

Discover a range of meticulously designed accommodations that cater to every traveler's preference. The room types of Mandalai Hotel are crafted to provide ultimate comfort and a restful sanctuary.
  • Deluxe Room:

    Offering a comfortable space with either a City View or Garden View. Available in smoking and non-smoking options. Some rooms feature a bathtub.
  • Superior Room:

    A well-appointed room providing a serene ambiance, with options for City View or Garden View. Available in smoking and non-smoking options.
  • Executive Suite:

    Experience elevated luxury in our spacious Executive Suites, featuring enhanced amenities and a choice of City View or Garden View. Some suites include a bathtub.
  • Family Room:

    Perfect for families, these rooms are designed for comfort and convenience, offering ample space and a Garden View. Available in non-smoking.
We do not currently offer pet-friendly rooms.

Mandalai Hotel Dining & Restaurants

Savor the diverse flavors of Thailand and international cuisine at Mandalai Hotel's exquisite dining venues. Our culinary team is dedicated to providing a delightful gastronomic journey for every palate.
  • The Spice Garden Restaurant:

    Experience authentic Thai delicacies and international favorites in a charming setting. Open daily for breakfast (7:00 AM - 10:00 AM), lunch (12:00 PM - 2:30 PM), and dinner (6:00 PM - 10:00 PM). Estimated price per person: PHP 800 - 1,500.
  • The Oasis Pool Bar:

    Enjoy refreshing cocktails, light snacks, and casual meals by the poolside. Open daily from 10:00 AM to 8:00 PM. Estimated price per person: PHP 400 - 800.
  • The Horizon Lounge:

    Unwind with a selection of fine wines, spirits, and expertly crafted beverages while enjoying panoramic views. Open daily from 5:00 PM to 12:00 AM. Estimated price per person: PHP 600 - 1,200.

Mandalai Hotel Nearby Attractions and Activities

Surat Thani is a region brimming with natural beauty and cultural richness. Mandalai Hotel serves as your perfect base to explore these captivating destinations.
  • Khao Sok National Park:

    Embark on an adventure to one of Thailand's most stunning natural reserves, known for its ancient rainforests, dramatic limestone cliffs, and Cheow Lan Lake.
  • Surat Thani City Pillar Shrine:

    Visit this important cultural landmark, a sacred site for locals and a place of historical significance.
  • Wat Phra Borommathat Chaiya:

    Explore one of the most important ancient temples in Southern Thailand, showcasing exquisite architecture and religious art.
  • Koh Samui and Koh Phangan:

    Take a ferry from the nearby piers to experience the world-renowned beauty of these tropical islands, famous for their beaches and vibrant atmosphere.
  • Central Plaza Surat Thani:

    Indulge in a shopping spree at this major shopping complex, offering a wide array of local and international brands, dining options, and entertainment.
If you are looking for other activities around Mandalai Hotel, check out the best deals on Traveloka: Recommended activities in Surat Thani!

How to Get to Mandalai Hotel from the Airport

Navigating your way to Mandalai Hotel is straightforward, with several convenient options available. The airport transfer service of Mandalai Hotel is designed to make your arrival as smooth as possible. Here's how to get to Mandalai Hotel:
  • Hotel Private Airport Transfer:

    For the utmost convenience and comfort, we offer a private airport transfer service directly from Surat Thani Airport (URT). This service can be pre-booked through our concierge. Estimated price: PHP 1,200 - 1,800.
  • Metered Taxis:

    Taxis are readily available at the airport. Ensure the meter is used for a fair fare. The journey typically takes around 30-45 minutes, depending on traffic. Estimated price: PHP 600 - 900.
  • Ride-hailing Service:

    You can also book a ride-hailing service through your preferred app for a convenient and often cost-effective option. Estimated price: PHP 500 - 800.
  • Local Transport:

    For a more local experience, you can take a local bus or songthaew from the airport towards the city center and then a short taxi ride to the hotel. This is the most budget-friendly option. Estimated price: PHP 100 - 300.
For seamless travel, consider booking airport transfer services in advance.

Summary of Why You Should Choose to Stay at Mandalai Hotel

Choosing Mandalai Hotel for your Surat Thani adventure means opting for an experience that blends comfort, convenience, and exceptional service. We are committed to making your stay with us as pleasant and memorable as possible.
  • Prime Location:

    Situated in a desirable area with easy access to attractions and city amenities.
  • Comfortable Accommodations:

    A variety of well-appointed rooms to suit different needs and preferences.
  • Excellent Facilities:

    Enjoy our swimming pool, fitness center, and other amenities designed for relaxation and recreation.
  • Delicious Dining:

    Savor authentic Thai and international cuisine at our on-site restaurants.
  • Warm Hospitality:

    Experience the genuine warmth and attentiveness of our dedicated staff.
  • Value for Money:

    Competitive pricing and special offers ensure a rewarding stay.
Discover the best Room availability at Mandalai Hotel and start planning your trip. Booking Mandalai Hotel is simple and convenient. We encourage you to explore the best deals and secure your preferred dates.

Ready to experience the magic of Surat Thani? Book budget hotels in Surat Thani with ease and confidence. And don't forget to Easily book domestic and international flights at low prices to complete your travel plans!

All facilities in Mandalai Hotel

Swimming Pool Mandalai Hotel
Swimming Pool
Common Space Mandalai Hotel
Common Space
Lobby Mandalai Hotel
Lobby
Exterior Mandalai Hotel
Exterior
Bedroom Mandalai Hotel
Bedroom

General

  • AC
  • Non-smoking room
  • Swimming pool
  • Smoking area
  • Terrace

In-room Facilities

  • Cable TV
  • Hairdryer
  • Refrigerator
  • TV

Nearby Facilities

  • ATM/Banking
  • Laundry
  • Shops
  • Supermarket

Things to Do

  • Garden
  • Massage

Public Facilities

  • Safety deposit box
  • WiFi in public area

Hotel Services

  • Laundry service
  • 24-hour Receptionist

Accommodation Policy & General Information in Mandalai Hotel

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Additional Policy

Breakfast surcharge 500 THB for 2 guests
Extra bed can be added into all suite room cost of 500 THB/night

General Information

Popular Facilities
AC, Swimming Pool, 24-Hour Front Desk, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Available rooms at Mandalai Hotel
12
Number of floors in Mandalai Hotel
1
Another facilities in Mandalai Hotel
Non-smoking room, Swimming pool, Smoking area, Terrace, Cable TV

Frequently asked question in Mandalai Hotel

What are available facilities at Mandalai Hotel?
There are top facilites at Mandalai Hotel such as AC, Swimming Pool, 24-Hour Front Desk, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Mandalai Hotel?
The standard check-in time at Mandalai Hotel is starting from From 14:00 while the latest check-out time is at Before 12:00
What is the star rating of Mandalai Hotel?
Mandalai Hotel is a 3.0-star hotel.
How many floors does Mandalai Hotel have?
Mandalai Hotel has 1 floors.
How many rooms are available at Mandalai Hotel?
Mandalai Hotel has 12 rooms in total.
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More Reviews from Other Guests in Mandalai Hotel

Overall Ratings & Reviews Mandalai Hotel

Traveloka (13)
Other sources (54)
8.2
Very Good
From 54 reviews
Cleanliness

8.0

Room Comfort

8.0

Location

6.0

Service and Facilites

8.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Mandalai Hotel

Number of reviews per page
20
40
Top reviews
Dillon
icon-with Partner
with Partner
10.0
/10
Reviewed 172 week(s) ago

Hotels.com verified review

Wow this place is just as amazing as show in pictures- the rooms are spectacular and so affordable. Good restaurants around and perfect for post full moon party recovery. We came here to take a break from the party and it didnt disappoint. The staff is so helpful and we did laundry here. They helped us rent a motorbike too. The room was clean, the beds were so comfortable and the AC was excellent. They had a fridge, safe, robes and the pool was cleaned daily. Wifi worked great too!
Read More
DUCO
8.0
/10
Reviewed 210 week(s) ago

Hotels.com verified review

Rustige authentieke omgeving. vriendelijk, behulpzaam,netjes. wel vragen om kamerschoonmaak.
Lipda
icon-with Partner
with Partner
10.0
/10
Reviewed 233 week(s) ago

Hotels.com verified review

Service is amazing. The room is very good with a great price. I will definitely stay there again.
meytal
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 327 week(s) ago

Hotels.com verified review

This hotel is extremely beautiful and in perfect location. We had a really nice time there and enjoyed the place. The only problem is that if you book here in Hotels.com you can’t guarantee the room with the beach access and it’s really disappointing to see one thing in the pictures and to get something else. Other than that we had a perfect time there.
Read More
Rob
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 329 week(s) ago

Expedia Group verified review

Wonderful location in the middle of the magical village of Chaloklam. Amazing staff - so helpful and friendly. This hotel is a little treasure
Mariana
icon-with Friends
with Friends
6.0
/10
Reviewed 399 week(s) ago

Hotels.com verified review

The place is clean with a beautiful view, but you can’t enter in the sea because there is sewer, the staff don’t speak English very well, the communication is difficult, the place is very far from everywhere, don’t have nothing to do near
Verified traveler
10.0
/10
Reviewed 434 week(s) ago

Expedia Group verified review

Great place! Amazing fresh fish restaurants next door. Highly recommend
deerfield
6.0
/10
Reviewed 488 week(s) ago

Expedia Group verified review

After seeing the amazing reviews and stunning pictures online, we decided to stay at Mandalai and booked ourselves in the most expensive room at £70 a night. Upon arriving we soon realised that the upkeep of the hotel was clearly not a priority and that the state of our room was unacceptable. The bed sheets, duvet and all our pillows were stained, as were the bath robes, towels and the walls. The curtains were absolutely disgusting and I can believe they had not been replaced. To top it all off there were ants everywhere and we had to ask the woman at reception to come and get rid of them twice. There was also no hot water at all, so despite there being a bath in the room and also being one of the reasons we decided to stay at Mandalai, we could not have a bath. The staff were very helpful and tried to rectify the problems we told them of but unfortunately we were still extremely disappointed with our stay. The hotel has such potential to be amazing and if they simply replaced all the filthy items and furnishings in the room we would have been happy to pay £70. Unfortunately, we felt extremely disappointed and would rather stay somewhere much cheaper where the conditions would not have been so filthy. Not what we expected at all!
Read More
Franziska
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 149 week(s) ago

Expedia Group verified review

We stayed on Koh Phangan for 11 days, from 2-13 August 2023. The resort is located directly on the beach, offers close shopping facilities and is well maintained. The rooms were large and nicely furnished. The absolute highlight is the family that manages the hotel. Everyone is very nice and accommodating. Everyone is very helpful. After a few days you almost feel like part of the family. We can definitely recommend a stay and will definitely come back as soon as possible…
Read More
Maryse
icon-with Partner
with Partner
4.0
/10
Reviewed 167 week(s) ago

Hotels.com verified review

La chambre ne correspondait pas à la réservation. Refus de la direction (Séjournant à Bangkok ) d'écouter nos arguments. Les "managers" livrés à eux-mêmes sont dépassés. Aucun taxi à l'arrivée alors qu'il avait été commandé la veille. Le ménage et le ravitaillement en eau et café soluble ne sont effectués qu'après des demandes répétées. Les draps et serviettes de toilette n'ont été changés qu'au bout de 6 jours après notre demande expresse. Travaux de changement de la terrasse effectués de manière erratique ou très tôt le matin (8h) ou pendant le repos de l'après-midi sans préavis. Il semble que cet hôtel soit en vente et soit juste exploité pour rapporter le maximum d'argent avec le minimum d'investissement. Plusieurs séjours en Thailande dont celui-ci de plusieurs semaines, c'est le premier hôtel qui a demandé à être réglé entièrement avant le séjour. Avis négatif, c'est dommage car le site et les vues sont splendides.
Read More
Merja
icon-with Partner
with Partner
8.0
/10
Reviewed 171 week(s) ago

Hotels.com verified review

Majoituspaikka rauhallinen. Sänky ja koko huone oli hyvä ja siisti. Kannattaa ottaa huone jossa näkymä merelle. Hotellin lähistöllä muutama aamukahvila.
Johanna
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 186 week(s) ago

Expedia Group verified review

Leider ist das Luxury-Doppelzimmer, 1 Doppelbett zur Straßenseite und durch die Roller und vorbeigehenden Personen relativ laut. Zudem sind die Scheiben aus Milchglas, somit kann man nicht rausgucken. Die Ausstattung des Zimmers ist jedoch sehr schön und auch das Personal ist nett. Sofern man mit Frühstück bucht, bekommt man jeden Tag einen Voucher und darf im Restaurant um der Ecke frühstücken. Man kann sich von einer beistimmten Karte ein Gericht seiner Wahl aussuchen. Es ist auch für Vegetarier etwas dabei!
Read More
Nathalie
icon-with Partner
with Partner
2.0
/10
Reviewed 192 week(s) ago

Hotels.com verified review

Nous acons réservé une chambre double deluxe. Au check-in on a voulu nous installer dans une chambre sans fenetre au bord de la route... Nous avons refuse et demandé un remboursement. L'établissement a refusé pretextant que c'etaut la chambre prévue et nous a demandé de voir cela directement avec hotels.com. C',est ma 1ere expérience avec Hotels et je suis très très déçue surtout que l'hotel était annoncé avec une note de 8.4 *
Read More
Andreas
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 208 week(s) ago

Hotels.com verified review

La gente que lo lleva es explendida. Hubo algún tema que no nos gustó demasiado, pero al final del día lo más importante es la relación con las personas que llevan el hotel, e hicieron que nuestra estancia fuera muy agradable. En especial la madre de Olive. El hotel no es un hotelazo, más bien es un lugar cómodo con unas vistas espectaculares. No lo cambiaría por un resort.
Read More
Hélène
icon-with Partner
with Partner
10.0
/10
Reviewed 337 week(s) ago

Hotels.com verified review

Nous avons passé un excellent sejour au Mandalai, l'endroit est paradisiaque (nous avions pris une chambre vue sur mer ), le petit déjeuner compris dans notre formule, dans le restaurant d'en face est tres bien, il y a du choix et c'est copieux. Le quartier est aussi super Petit bemol sur l'état du mobilier extérieur, (léger manque d'entretien). Mais sinon séjour au top ! Personnel très sympathique
Read More
Manu
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 357 week(s) ago

Expedia Group verified review

Gentillesse du personnel Vue exceptionnelle sur plage Inconvénient : égouts se déversant à côté avec odeurs fortes
Kai
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 374 week(s) ago

Expedia Group verified review

Sehr nette Unterkunft. Alle sind hilfsbereit und sehr freundlich. Die Inhaber bieten Unterstützung bei allen Vorhaben an. Frühstück gibt es mit Gutschein immer auserhalb. Schöner Innenpool und wenige Meter bis zum Meer. Tolle Lage mit Blick zum Meer.
Verified traveler
icon-Leisure
Leisure
8.0
/10
Reviewed 377 week(s) ago

Expedia Group verified review

Ligging is super, kamers zijn mooi maar badkamer wordt duidelijk al heel lang alleen oppervlakkig schoon gehouden. Zonde van douche wand en wasbak waar dus aanslag op zit. Verder is het op het terras rommelig. Op de veranda's van de beachsuites staat afgedankt cq niet gebruikt meubilair. Sowieso zijn er bijna geen goede stoeltjes mee over. Zonde want de locatie is prachtig maar onderhoud laat dus te wensen over. Ze pretenderen een luxe locatie te zijn en dat is het ook zeker maar de afwerking laat te wensen over dus. Personeel is vriendelijk maar spreekt niet echt goed Engels wat communiceren moeilijk maakt. Toch heb ik 4 nachten bijgeboekt omdat het zo'n idyllische plek is :)
Read More
Janni Vang
icon-Family
Family
10.0
/10
Reviewed 379 week(s) ago

Hotels.com verified review

Vi var rigtig glade for at bo i stueetagen, beachfront suite som havde den smukkeste udsigt til havet. Personalet er meget hjælpsomme. Morgenmaden fik vi på den anden side af vejen ved en italienskejet cafe. De serverede fin standard morgenmad og kaffe, juice. Lokalområdet er hyggeligt, der er god afslappet stemning. Masser af små gode restauranter. Der lugter lidt af fisk i byen da det er en fiskerby. Og der bliver tørret fisk næsten lige ude foran hotellet på stranden.
Read More
Verified traveler
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 380 week(s) ago

Expedia Group verified review

L emplacement et l accueil, le prix, l ambiance générale
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Exterior 4 Mandalai Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Mandalai Hotel

Traveloka (13)
Other sources (54)
8.2
Very Good
From 54 reviews
Cleanliness

8.0

Room Comfort

8.0

Location

6.0

Service and Facilites

8.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Mandalai Hotel

Number of reviews per page
20
40
Top reviews
Dillon
icon-with Partner
with Partner
10.0
/10
Reviewed 172 week(s) ago

Hotels.com verified review

Wow this place is just as amazing as show in pictures- the rooms are spectacular and so affordable. Good restaurants around and perfect for post full moon party recovery. We came here to take a break from the party and it didnt disappoint. The staff is so helpful and we did laundry here. They helped us rent a motorbike too. The room was clean, the beds were so comfortable and the AC was excellent. They had a fridge, safe, robes and the pool was cleaned daily. Wifi worked great too!
Read More
DUCO
8.0
/10
Reviewed 210 week(s) ago

Hotels.com verified review

Rustige authentieke omgeving. vriendelijk, behulpzaam,netjes. wel vragen om kamerschoonmaak.
Lipda
icon-with Partner
with Partner
10.0
/10
Reviewed 233 week(s) ago

Hotels.com verified review

Service is amazing. The room is very good with a great price. I will definitely stay there again.
meytal
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 327 week(s) ago

Hotels.com verified review

This hotel is extremely beautiful and in perfect location. We had a really nice time there and enjoyed the place. The only problem is that if you book here in Hotels.com you can’t guarantee the room with the beach access and it’s really disappointing to see one thing in the pictures and to get something else. Other than that we had a perfect time there.
Read More
Rob
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 329 week(s) ago

Expedia Group verified review

Wonderful location in the middle of the magical village of Chaloklam. Amazing staff - so helpful and friendly. This hotel is a little treasure
Mariana
icon-with Friends
with Friends
6.0
/10
Reviewed 399 week(s) ago

Hotels.com verified review

The place is clean with a beautiful view, but you can’t enter in the sea because there is sewer, the staff don’t speak English very well, the communication is difficult, the place is very far from everywhere, don’t have nothing to do near
Verified traveler
10.0
/10
Reviewed 434 week(s) ago

Expedia Group verified review

Great place! Amazing fresh fish restaurants next door. Highly recommend
deerfield
6.0
/10
Reviewed 488 week(s) ago

Expedia Group verified review

After seeing the amazing reviews and stunning pictures online, we decided to stay at Mandalai and booked ourselves in the most expensive room at £70 a night. Upon arriving we soon realised that the upkeep of the hotel was clearly not a priority and that the state of our room was unacceptable. The bed sheets, duvet and all our pillows were stained, as were the bath robes, towels and the walls. The curtains were absolutely disgusting and I can believe they had not been replaced. To top it all off there were ants everywhere and we had to ask the woman at reception to come and get rid of them twice. There was also no hot water at all, so despite there being a bath in the room and also being one of the reasons we decided to stay at Mandalai, we could not have a bath. The staff were very helpful and tried to rectify the problems we told them of but unfortunately we were still extremely disappointed with our stay. The hotel has such potential to be amazing and if they simply replaced all the filthy items and furnishings in the room we would have been happy to pay £70. Unfortunately, we felt extremely disappointed and would rather stay somewhere much cheaper where the conditions would not have been so filthy. Not what we expected at all!
Read More
Franziska
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 149 week(s) ago

Expedia Group verified review

We stayed on Koh Phangan for 11 days, from 2-13 August 2023. The resort is located directly on the beach, offers close shopping facilities and is well maintained. The rooms were large and nicely furnished. The absolute highlight is the family that manages the hotel. Everyone is very nice and accommodating. Everyone is very helpful. After a few days you almost feel like part of the family. We can definitely recommend a stay and will definitely come back as soon as possible…
Read More
Maryse
icon-with Partner
with Partner
4.0
/10
Reviewed 167 week(s) ago

Hotels.com verified review

La chambre ne correspondait pas à la réservation. Refus de la direction (Séjournant à Bangkok ) d'écouter nos arguments. Les "managers" livrés à eux-mêmes sont dépassés. Aucun taxi à l'arrivée alors qu'il avait été commandé la veille. Le ménage et le ravitaillement en eau et café soluble ne sont effectués qu'après des demandes répétées. Les draps et serviettes de toilette n'ont été changés qu'au bout de 6 jours après notre demande expresse. Travaux de changement de la terrasse effectués de manière erratique ou très tôt le matin (8h) ou pendant le repos de l'après-midi sans préavis. Il semble que cet hôtel soit en vente et soit juste exploité pour rapporter le maximum d'argent avec le minimum d'investissement. Plusieurs séjours en Thailande dont celui-ci de plusieurs semaines, c'est le premier hôtel qui a demandé à être réglé entièrement avant le séjour. Avis négatif, c'est dommage car le site et les vues sont splendides.
Read More
Merja
icon-with Partner
with Partner
8.0
/10
Reviewed 171 week(s) ago

Hotels.com verified review

Majoituspaikka rauhallinen. Sänky ja koko huone oli hyvä ja siisti. Kannattaa ottaa huone jossa näkymä merelle. Hotellin lähistöllä muutama aamukahvila.
Johanna
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 186 week(s) ago

Expedia Group verified review

Leider ist das Luxury-Doppelzimmer, 1 Doppelbett zur Straßenseite und durch die Roller und vorbeigehenden Personen relativ laut. Zudem sind die Scheiben aus Milchglas, somit kann man nicht rausgucken. Die Ausstattung des Zimmers ist jedoch sehr schön und auch das Personal ist nett. Sofern man mit Frühstück bucht, bekommt man jeden Tag einen Voucher und darf im Restaurant um der Ecke frühstücken. Man kann sich von einer beistimmten Karte ein Gericht seiner Wahl aussuchen. Es ist auch für Vegetarier etwas dabei!
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Nathalie
icon-with Partner
with Partner
2.0
/10
Reviewed 192 week(s) ago

Hotels.com verified review

Nous acons réservé une chambre double deluxe. Au check-in on a voulu nous installer dans une chambre sans fenetre au bord de la route... Nous avons refuse et demandé un remboursement. L'établissement a refusé pretextant que c'etaut la chambre prévue et nous a demandé de voir cela directement avec hotels.com. C',est ma 1ere expérience avec Hotels et je suis très très déçue surtout que l'hotel était annoncé avec une note de 8.4 *
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Andreas
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 208 week(s) ago

Hotels.com verified review

La gente que lo lleva es explendida. Hubo algún tema que no nos gustó demasiado, pero al final del día lo más importante es la relación con las personas que llevan el hotel, e hicieron que nuestra estancia fuera muy agradable. En especial la madre de Olive. El hotel no es un hotelazo, más bien es un lugar cómodo con unas vistas espectaculares. No lo cambiaría por un resort.
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Hélène
icon-with Partner
with Partner
10.0
/10
Reviewed 337 week(s) ago

Hotels.com verified review

Nous avons passé un excellent sejour au Mandalai, l'endroit est paradisiaque (nous avions pris une chambre vue sur mer ), le petit déjeuner compris dans notre formule, dans le restaurant d'en face est tres bien, il y a du choix et c'est copieux. Le quartier est aussi super Petit bemol sur l'état du mobilier extérieur, (léger manque d'entretien). Mais sinon séjour au top ! Personnel très sympathique
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Manu
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 357 week(s) ago

Expedia Group verified review

Gentillesse du personnel Vue exceptionnelle sur plage Inconvénient : égouts se déversant à côté avec odeurs fortes
Kai
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 374 week(s) ago

Expedia Group verified review

Sehr nette Unterkunft. Alle sind hilfsbereit und sehr freundlich. Die Inhaber bieten Unterstützung bei allen Vorhaben an. Frühstück gibt es mit Gutschein immer auserhalb. Schöner Innenpool und wenige Meter bis zum Meer. Tolle Lage mit Blick zum Meer.
Verified traveler
icon-Leisure
Leisure
8.0
/10
Reviewed 377 week(s) ago

Expedia Group verified review

Ligging is super, kamers zijn mooi maar badkamer wordt duidelijk al heel lang alleen oppervlakkig schoon gehouden. Zonde van douche wand en wasbak waar dus aanslag op zit. Verder is het op het terras rommelig. Op de veranda's van de beachsuites staat afgedankt cq niet gebruikt meubilair. Sowieso zijn er bijna geen goede stoeltjes mee over. Zonde want de locatie is prachtig maar onderhoud laat dus te wensen over. Ze pretenderen een luxe locatie te zijn en dat is het ook zeker maar de afwerking laat te wensen over dus. Personeel is vriendelijk maar spreekt niet echt goed Engels wat communiceren moeilijk maakt. Toch heb ik 4 nachten bijgeboekt omdat het zo'n idyllische plek is :)
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Janni Vang
icon-Family
Family
10.0
/10
Reviewed 379 week(s) ago

Hotels.com verified review

Vi var rigtig glade for at bo i stueetagen, beachfront suite som havde den smukkeste udsigt til havet. Personalet er meget hjælpsomme. Morgenmaden fik vi på den anden side af vejen ved en italienskejet cafe. De serverede fin standard morgenmad og kaffe, juice. Lokalområdet er hyggeligt, der er god afslappet stemning. Masser af små gode restauranter. Der lugter lidt af fisk i byen da det er en fiskerby. Og der bliver tørret fisk næsten lige ude foran hotellet på stranden.
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Verified traveler
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 380 week(s) ago

Expedia Group verified review

L emplacement et l accueil, le prix, l ambiance générale
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