SAii Phi Phi Island Village

Maria at front desk was excellent during check in & check out. Bas helped transport our luggage and very helpful. Although it was difficult to get to this resort, once you arrive it’s just amazing and beautiful. We did 1/2 day excursion (boat) it was wonderful and the staff were great. I would recommend this place.

Amazing experience

EXCELLENT!!!!! I cannot say enough about how incredible our stay was. From the second your feet hit their property, you are greeted, taken care of and set up for success to enjoy the gorgeous property and amenities available. The rooms were wonderful, bed was comfortable, pool/beach/chairs available and in great condition, amenities were 5 star, hike to viewpoints from property was a fun adventure.. we were there over Christmas Eve & Christmas which they hosted a huge celebration & was so great for our daughter. The staff was superb. The best part of our stay, so helpful, welcoming & genuinely happy we were there. You can bike around the island, play tennis, swim, take a boat, etc. 100000/10 we look forward to coming back!! We left feeling like a breath of fresh air and a body full of peace. Thank you!!!!

We liked the place but can improve. Better breakfast with for example fresh mango and juice. The staff at the reception can be more friendly (specially one guy, unfortunately don’t know name). Fixe the pool so the tails doesn’t fall off. Better information about the things you can find in the area around.

Courteous staff, lots of amenities

Very relaxing resort. Very well organized. The staff is very friendly and well organized. The views are unbelievable. The only things that need to improve in my opinion, are the food, & the night program is non-existent.

This place has everything ready for you to relax and enjoy the quiet views of the sea. We got a oceanfront room. It was spacious and pristinely clean. The AC was not working properly and they fix it in no time. The resort has their own app and you can do everything there. From ordering food to booking tours or request a buggy if you don’t feel like walking around the huge property. The staff was amazing and friendly. Definitely a place to recommend.

Best of best

The resort itself is beautiful - rooms are great and staff were so helpful and friendly. Pool area was also lovely and we didn’t use it but private beach was big. Weather was unfortunately very poor while we were there and there wasn’t really anything to do, felt quite claustrophobic as when the waves were bad you didn’t even want to get a boat to the main town on Phi Phi. There’s nothing the hotel can do about this but just something to be aware of.

It’s a nice place but quite basic. It’s like a modern camping more than a luxury hotel

Our 2 bedroom villa had a private pool and our view was spectacular. The staff is very professional and truly make you feel appreciated. The beach was great and the breakfast provided a lot of diversity, so everyone was happy.

A praia em frente é maravilhosa, com água quente e vista incrível com possibilidade de realizar snorkel bem próximo ao hotel. As 2 piscinas com frente para praia e esquema de borda infinita também são ótimas para relaxar. O staff sempre muito atencioso. Porém, os serviços de passeio do hotel, quando você faz a reserva de um long tail boat privado não é um barco diferenciado e nem oferece água, mesmo em passeios longos, como os que fizemos que foram de 6h de duração. Serviço esse que estava disponíveis em outras regiões como em Railay Beach.

Clean, the staff great, most of all Tanya that help us in many things, w had an issue in our room and she fix it and gave us some extra for our trouble, then kept in touch the whole time to make sure we were good

The facility was great and it was beautiful and it did offer a number of amenities but I will be honest the service wasn’t the greatest. I felt as if as a paying customer I was constantly being treated like I was a burden for asking for things like “extending my say” I don’t want to generalize and say it was all the workers there was a man named “Chan” who had a very passive aggressive attitude with me and other people there. I understand that it’s a 5 star resort and it is on the pricier side but it constantly felt like they were also trying to capitalize on the necessities you’ll need because it is on an isolated island. (Word of advice go to the local village for things like pharmacy needs, cosmetic and booking boats and excursions it’s 10 times cheaper.) At the resort they will do things like charge nearly 30$ for a bottle of sunscreen at the gift shop because they know you’ll need it. Going back to this I tried to extend my stay with them and Chan told me I was going to have to pay double the original price if I wanted to stay another night I quickly went online and saw that it was half the price that he quoted and just immediately felt quite put off and like he was doing whatever possible to milk us financially when we are already being generous and willing customers. I was in a group of four people and everyone in my group had stomach issues after eating at the breakfast buffet so that was a problem as well. We were also not told that on the resort is a mosque and you

The staff was very friendly and the resort had a lot of amenities. Only a couple of minor issues that were quickly resolved by the staff.

It’s a beautiful and quiet spot to relax and enjoy the nature-filled charms of Phi Phi Island! The location has excellent amenities, and quick service options via an app. The buggy service was a lifesaver with our uphill villa. The resort offers daily cleaning and turn-down services, has many restaurants, and many excursion options. We had a 10/10 stay and would love to come back some day!!

Bed sheet ls were not clean enough. Limited in room dining menu. A lot of mosquitoes in the restaurants. Not a great experience.

Tudo maravilhoso !!! Funcionários muito atenciosos , café da manhã muito completo , opções ótimas de cardápio , Bangalô privativo . Estrutura muito boa !

Lovely place

SAii Phi Phi Island Village delivered a truly brilliant stay for us! While the property is huge, the buggy service is prompt and spot-on, taking any hassle out of navigating the beautiful grounds. A major highlight was booking the trip to Maya Bay through the activities centre. The entire experience was seamless, and the staff provided truly exceptional service—it was, without a doubt, one of the best excursions we've ever taken from a hotel. For dinner, the Ruan Thai restaurant is a non-negotiable must-try. The food and atmosphere are absolutely outstanding. We were impressed with every aspect of our holiday and will definitely be returning to SAii Phi Phi!