Dedeman Palandoken Resort Hotel

Hotels
7.6
/10
Pleasant
54 reviews

What Guests Say About Their Stay

Erdem

10.0
/ 10
All the hotel staff was amazingly friendly. The hotel had the most convenient access to the ski lifts. Starting from front desk, guest relations, room service, restaurants had really high quality.

Amjad

10.0
/ 10
Absolutely awesome stay, really enjoyed it. The Hotel manager Alkan really made our stay Awesome. Thanks Alkan for everything.

Verified traveler

10.0
/ 10
Everybody was very friendly, checkin process went smoothly. Had a great time with my family - bed was comfortable especially after a long day of skiing
In the Area
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Palandoken Kayak Merkezi PK :115, Palandöken, Erzurum, Turkey

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Staying at Dedeman Palandoken Resort Hotel is a good choice when you are visiting Palandöken. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Dedeman Palandoken Resort Hotel

Palandoken Kayak Merkezi PK :115, Palandöken, Erzurum, Turkey
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Lobby Dedeman Palandoken Resort Hotel
Lobby 2 Dedeman Palandoken Resort Hotel

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Discover Your Perfect Mountain Getaway at Dedeman Palandoken Resort Hotel

Welcome to Dedeman Palandoken Resort Hotel, your premier destination for an unforgettable mountain escape in the heart of Erzurum, Turkey. Whether you're seeking thrilling ski adventures in the winter or breathtaking natural beauty in the summer, Dedeman Palandoken Resort Hotel offers unparalleled comfort, exceptional service, and a truly immersive experience. We are dedicated to providing our guests with a warm and inviting atmosphere, ensuring your stay is both relaxing and rejuvenating.

Dedeman Palandoken Resort Hotel Location

Nestled in the picturesque Palandöken district of Erzurum, Dedeman Palandoken Resort Hotel boasts a prime location that offers both convenience and stunning natural vistas. Situated approximately 10 kilometers from the city center of Erzurum, the hotel provides a serene retreat away from the urban bustle while remaining easily accessible. The nearest major highway is a short drive away, facilitating seamless travel for those arriving by car. For travelers flying in, Erzurum Airport is conveniently located about 15 kilometers from the resort, making your journey to us straightforward. The atmosphere surrounding Dedeman Palandoken Resort Hotel is one of tranquil mountain charm, offering a refreshing escape with easy access to the slopes and surrounding natural landscapes.

Dedeman Palandoken Resort Hotel Facilities & Services

Facilities for guests at Dedeman Palandoken Resort Hotel are designed to cater to every need, ensuring a comfortable and enjoyable stay for all. We pride ourselves on offering a comprehensive range of amenities and services.

  • Indoor Swimming Pool:

    Take a refreshing dip in our heated indoor swimming pool, perfect for relaxation regardless of the season. Operating hours are from 8:00 AM to 10:00 PM.
  • Spa and Wellness Center:

    Indulge in a variety of rejuvenating treatments and massages at our state-of-the-art spa. Additional fees apply, and operating hours are from 10:00 AM to 8:00 PM.
  • Fitness Center:

    Maintain your workout routine in our well-equipped fitness center, available from 7:00 AM to 9:00 PM.
  • Ski School and Equipment Rental:

    For winter enthusiasts, we offer ski lessons and equipment rental services. Fees vary based on the package chosen.
  • Kids' Club:

    Younger guests will delight in our dedicated Kids' Club, offering supervised activities and entertainment. Open from 9:00 AM to 6:00 PM.
  • Free Parking:

    Guests arriving by car can take advantage of our complimentary on-site parking facilities.
  • Wi-Fi:

    Stay connected with complimentary high-speed Wi-Fi available throughout the resort.
  • 24-Hour Front Desk:

    Our friendly and professional staff are available around the clock to assist you with any requests.

Dedeman Palandoken Resort Hotel Room Types

Discover a range of thoughtfully appointed accommodations designed to suit every traveler's needs. The room types of Dedeman Palandoken Resort Hotel offer comfort, style, and stunning views.

  • Standard Room:

    These comfortable rooms offer a choice of Mountain View or City View. Available in smoking and non-smoking options. Some rooms feature a bathtub.
  • Deluxe Room:

    Enjoy enhanced space and amenities in our Deluxe Rooms, available with Mountain View or City View. Smoking and non-smoking options are offered, with some rooms including a bathtub.
  • Suite:

    For an elevated experience, our Suites provide luxurious living spaces with separate seating areas. Enjoy breathtaking Mountain Views. These rooms are non-smoking and feature a bathtub.
  • Family Room:

    Ideal for families, these spacious rooms are designed for comfort and convenience, offering ample space for everyone. Available with Mountain View or City View, and some include a bathtub. Non-smoking.

Please note that Dedeman Palandoken Resort Hotel is not a pet-friendly establishment. For the comfort and safety of all our guests, pets are not permitted on the premises.

Dedeman Palandoken Resort Hotel Dining & Restaurants

Savor a culinary journey at Dedeman Palandoken Resort Hotel, where diverse dining options await to tantalize your taste buds. Our on-site restaurants and bars offer a delightful gastronomic experience.

  • Main Restaurant:

    Enjoy a lavish breakfast buffet and a variety of international and local dishes for lunch and dinner. Estimated price per person: 300-500 TRY. Operating hours: 7:00 AM - 10:00 PM.
  • A La Carte Restaurant:

    Experience fine dining with a curated menu of gourmet specialties. Reservations are recommended. Estimated price per person: 500-800 TRY. Operating hours: 7:00 PM - 10:00 PM.
  • Lobby Bar:

    Relax with a selection of beverages, light snacks, and pastries in a cozy ambiance. Estimated price per person: 150-300 TRY. Operating hours: 10:00 AM - 12:00 AM.

Dedeman Palandoken Resort Hotel Nearby Attractions and Activities

Beyond the comfort of Dedeman Palandoken Resort Hotel, the surrounding Palandöken area and the city of Erzurum offer a wealth of attractions and activities for every visitor.

  • Palandöken Ski Center:

    The jewel of the region, offering world-class skiing and snowboarding opportunities during the winter months.
  • Erzurum Castle (Erzurum Kalesi):

    A historic landmark offering panoramic views of the city and a glimpse into the region's rich past.
  • Çifte Minareli Medrese:

    An impressive example of Seljuk architecture, known for its striking twin minarets.
  • Rica Park:

    A beautiful urban park perfect for leisurely strolls and enjoying the natural scenery.
  • Erzurum Museum:

    Explore artifacts and exhibits that showcase the history and culture of Erzurum and its surroundings.

If you are looking for other activities around Dedeman Palandoken Resort Hotel, check out the best deals on Traveloka: Recommended activities in Erzurum!

How to Get to Dedeman Palandoken Resort Hotel from the Airport

Reaching Dedeman Palandoken Resort Hotel from Erzurum Airport (ERZ) is convenient, with several transportation options available to suit your preferences and budget. Understanding how to get to Dedeman Palandoken Resort Hotel ensures a smooth start to your vacation.

  • Hotel Private Airport Transfer:

    For the utmost convenience and comfort, you can arrange a private airport transfer service directly through Dedeman Palandoken Resort Hotel. This service offers a seamless journey from the moment you land. Contact the hotel in advance to book this service. Estimated price: 500-700 TRY.
  • Taxi:

    Metered taxis are readily available at Erzurum Airport. This is a direct and efficient way to reach the resort. The journey typically takes around 20-30 minutes. Estimated price: 300-400 TRY.
  • Ride-Hailing Service:

    You can also utilize popular ride-hailing services available in Erzurum for a convenient and often cost-effective transfer. Ensure you have the app downloaded and set up before your arrival. Estimated price: 250-350 TRY.
  • Rental Car:

    If you prefer the freedom to explore the region at your own pace, car rental services are available at Erzurum Airport. This allows for easy access to the hotel and surrounding attractions.

For pre-booked transfers, consider exploring airport transfer services for competitive rates and reliable options.

Summary of Why You Should Choose to Stay at Dedeman Palandoken Resort Hotel

Choosing Dedeman Palandoken Resort Hotel for your Erzurum adventure promises an experience filled with comfort, adventure, and exceptional hospitality. With a wide array of amenities and a prime location, it's the ideal base for exploring the beauty of Palandöken.

  • Prime Location:

    Situated in the heart of the Palandöken district, offering easy access to ski slopes and natural attractions.
  • Comprehensive Facilities:

    From a relaxing spa and indoor pool to a dedicated kids' club and fitness center, all your needs are catered for.
  • Comfortable Accommodations:

    A variety of well-appointed rooms and suites ensure a restful stay with stunning views.
  • Exceptional Dining:

    Savor delicious cuisine at our on-site restaurants, offering both local and international flavors.
  • Year-Round Appeal:

    Whether for winter sports or summer mountain exploration, Dedeman Palandoken Resort Hotel is the perfect destination.

Room availability at Dedeman Palandoken Resort Hotel is often in high demand, especially during peak seasons. For the best rates and to secure your preferred dates, we recommend booking in advance. Booking Dedeman Palandoken Resort Hotel through Traveloka is a seamless process, ensuring you get the best value for your mountain getaway. Don't miss out on the opportunity to experience the magic of Palandöken!

Room rates at Dedeman Palandoken Resort Hotel start from - per night. Don’t forget to use the TRAVELOKA new user limited promo code to get up to 8% off your booking!

Book budget hotels in Erzurum and discover incredible deals on accommodations.

Easily book domestic and international flights at low prices to complement your hotel stay.

All facilities in Dedeman Palandoken Resort Hotel

Bar, Cafe and Lounge Dedeman Palandoken Resort Hotel
Bar, Cafe and Lounge
Swimming Pool Dedeman Palandoken Resort Hotel
Swimming Pool
Entertainment Facility Dedeman Palandoken Resort Hotel
Entertainment Facility
Fitness Center Dedeman Palandoken Resort Hotel
Fitness Center
Functional Hall Dedeman Palandoken Resort Hotel
Functional Hall

Things to Do

  • Romantic proposal packages
  • Indoor pool
  • Barbecue
  • Turkish bath
  • TV lounge
  • Spa
  • Health club
  • Shops
  • Sauna
  • Pool sun loungers

Hotel Services

  • Laundry service
  • Multilingual staff
  • Express check-in
  • Newspaper in lobby
  • Luggage storage
  • Express check-out
  • Porter
  • 24-hour Receptionist
  • Concierge

Public Facilities

  • Coffee shop
  • Coffee/tea in lobby
  • Elevator
  • Parking
  • Smoke-free area
  • Safety deposit box

Sports and Recreations

  • Ski
  • Ski storage
  • Fitness center
  • Game room
  • Billiard

Family-friendly Facilities

  • Kids club
  • Toys
  • Children games
  • Children pool

Transportation

  • Bus/truck parking
  • Limited parking
  • Airport transfer

Food and Drinks

  • Breakfast
  • Nightclub
  • Snack bar

General

  • Banquet
  • Parking
  • Terrace

Nearby Facilities

  • Gift shop
  • Grocery

Kids and Pets

  • Babysitting
  • Children facilities

Accessibilty

  • Accessible parking

Business Facilities

  • Conference rooms

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Dedeman Palandoken Resort Hotel

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
12:00 - 16:00
Check-out:
Before 12:30

Pets

Service Animals Not Allowed

Additional Policy

Professional property host/manager, Contactless check-out is available, Parking height restrictions apply, Contactless check-in is available, Essential workers only - NO
  • Airport shuttle fee: TRY 100 per person (roundtrip)
  • Airport shuttle fee per child: TRY 80 (roundtrip), (from 6 to 11 years old)
  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 12:00 - 16:00 - to 12:30
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Dedeman Palandoken Resort Hotel
187
Number of floors in Dedeman Palandoken Resort Hotel
8
Another facilities in Dedeman Palandoken Resort Hotel
Romantic proposal packages, Indoor pool, Barbecue, Turkish bath, TV lounge

Frequently asked question in Dedeman Palandoken Resort Hotel

What are available facilities at Dedeman Palandoken Resort Hotel?
There are top facilites at Dedeman Palandoken Resort Hotel such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Dedeman Palandoken Resort Hotel?
The standard check-in time at Dedeman Palandoken Resort Hotel is starting from 12:00 - 16:00 while the latest check-out time is at Before 12:30
Does Dedeman Palandoken Resort Hotel provide breakfast?
Yes, Dedeman Palandoken Resort Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Dedeman Palandoken Resort Hotel?
Dedeman Palandoken Resort Hotel is a 4.0-star hotel.
How many floors does Dedeman Palandoken Resort Hotel have?
Dedeman Palandoken Resort Hotel has 8 floors.
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More Reviews from Other Guests in Dedeman Palandoken Resort Hotel

7.6
Pleasant
From 54 reviews
Cleanliness

7.6

Room Comfort

7.0

Location

9.6

Service and Facilites

7.6

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Traveler Reviews Dedeman Palandoken Resort Hotel

Number of reviews per page
20
40
Top reviews
Samet
icon-Leisure
Leisure
6.0
/10
Reviewed 75 week(s) ago

Expedia Group verified review

Otele gelmeden öncede yorumlara baktığımda sigara kokusu ile ilgili yorumlar görmüştüm. Böyle bir sorunla karşılaştım. 2. Gün odamı değiştirebildim. Ayrıca yine tekrarlanan bir konuda otel gerçekten çok eskimiş. Konum olarak mükemmel bir konumda fakat otel yapısal olarak fiyat kalite oranını karşılamıyor. Yenilenirse tekrar gelebileceğim bir otel ama bu şekilde bir daha ziyaret edeceğimi sanmıyorum. Yani personelin çalışması güleryüzü hizmeti bir yere kadar fayda sağlar. Spa hizmeti güzel. 2 akşam faydalandım. Ekip gayet iyi. Fakat aynı konu masaj odaları ve masaj yatakları eski. Genel olarak otel renovasyona giderse repeat guest kazanımı iyi yönde olur. Otel giriş reception dış alanı ve otopark kısmıda zemin yapışmalı. Arabadan inip çamura basıyorsunuz. Bir konuda duş camları çok kısa. Duş alındığında bütün banyo su içinde kalıyor. Sonrasında ıslak zemine bakmak zorunda kalıyorsunuz. Yemekler tarminkardı. Oda temizliğide iyi sayılır.
Read More
BURAK
icon-Friends and Family with Friends
Friends and Family with Friends
8.0
/10
Reviewed 117 week(s) ago

Hotels.com verified review

Genel olarak fiyat/performans bir otel diyebilirim. Özellikle tepede olması, pistlere yakınlığı kayak için gelenler için tercih sebebi olabilir. Bizim odamızda felaket bir sigara kokusu vardı, bu sebeple uyuyamadık; ancak ertesi gün oda değiştirmek isteğimizde hemen başka bir oda sundular. Arkadaşlarımızın ise tuvaletleri çok sıkıntılıydı, sifonları bozuk olduğu için zorluk çektiler. Otelin kendini geliştirebileceği konular var, ancak yine de ellerinden geleni yapmaya çalışıyorlar diyebiliriz. Canlı müzik yapan kişi epey başarılıydı, o ses gibi yarışmalara gitmesini öneririz.
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Mine
icon-with Partner
with Partner
8.0
/10
Reviewed 175 week(s) ago

Hotels.com verified review

We stayed at Dedeman with my fiance for a 3 day skiing holiday. This vintage hotel is vibey and pretty well-maintained considering its age - it's clean enough. The food selection at the all inclusive cafeteria was very impressive, we were happily fed - although the alcohol prices are riddiculously high for our standards (unfortunately not included in the all-inclusive package). The only major issue we had was with the attitude of the staff at reception. When we first arrived to the hotel around 1pm, they couldn't locate our reservation from their system because of a miscommunication between Hotels.com and them, so our room was not ready. We didn't mind and asked if we could have lunch while they wait for confirmation because we wanted to optimize our time and ski in the afternoon. They didn't allow us and made us wait at the reception until they figured it out. This hotel is at mid-mountain and is the only one there, we obviously didn't come all the way up there to steal a free lunch meal while pretending we had a reservation (pre-paid I should add). We had a similar bad attitude when we were checking out the last day in which case they couldn't organize paying us back for the deposit of ski-lift cards and made my fiance run through the whole hotel looking for a certain employee only to find out afterwards that the employee needed to come back to the reception. Overall, decent hotel experience with very unfriendly and incapable reception crew.
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Erdem
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 177 week(s) ago

Hotels.com verified review

All the hotel staff was amazingly friendly. The hotel had the most convenient access to the ski lifts. Starting from front desk, guest relations, room service, restaurants had really high quality.
Vera
icon-
8.0
/10
Reviewed 224 week(s) ago

Hotels.com verified review

Hotel is quilt old, refreshment needed. Food very good and ski in/ski out very comfortable. Transfer included if more then 4 nights, I can recommend to take breakfast and dinner options, was too tired to go to city center after skiing (10 minutes taxi)
Amjad
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 282 week(s) ago

Hotels.com verified review

Absolutely awesome stay, really enjoyed it. The Hotel manager Alkan really made our stay Awesome. Thanks Alkan for everything.
Verified traveler
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 331 week(s) ago

Hotels.com verified review

Everybody was very friendly, checkin process went smoothly. Had a great time with my family - bed was comfortable especially after a long day of skiing
Verified traveler
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 335 week(s) ago

Expedia Group verified review

The hotel is very old and quite low quality for the price. Especially, food quality was quite poor.
Fardin
icon-Family
Family
10.0
/10
Reviewed 427 week(s) ago

Hotels.com verified review

All the people come here for skiing . Ski staff were helpful. The other things were good comparing its price . The only problem was welcoming by receptionist. She was very cold
Verified traveler
icon-Family
Family
8.0
/10
Reviewed 436 week(s) ago

Hotels.com verified review

Room and bed comfort is insufficient. Meal is tasty and sufficient. Hotel position is perfect.
Verified traveler
icon-Family
Family
6.0
/10
Reviewed 532 week(s) ago

Hotels.com verified review

Good Good value Great location for skiing. Ski-in ski-out at its best. Housekeeping staff helpful and polite So is the restaurant staff Free transfer from and to the airport Free internet, but very slow. Bad Sewage smell coming from the wall between the bathroom and the room. Seperator on the bath tub too short and not effective. Water leaks to the floor after each shower. Wardrobe hangers are stack from front to back direction. Not easy to use, especally since hangers are semi-attached to the rod. Safe was broken at arrival. Loud alarm sound. Fixed promptly. Hotel layout very VERY confusing. Front desk staff unattentive. Mistakes with check-in. Food quality is low even though there is a lot of variety.
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Dan
icon-Family
Family
6.0
/10
Reviewed 591 week(s) ago

Hotels.com verified review

The resort doesn't try to be anything but what it is, a solid, economiCal hotel tucked in the mountains. Excellent service for pedestrian amenities. Would definitely stay here again.
Verified traveler
8.0
/10
Reviewed 692 week(s) ago

Expedia Group verified review

Very good experience. Nice views and outstanding slopes will different difficulty levels.
Murat
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 114 week(s) ago

Hotels.com verified review

odanın manzarası ve otelin konumu mükemmel. hafta sonları park yeri bulmak biraz sıkıntılı olabiliyor. otel bina olarak biraz eski ancak rahatsızlık veren bir durumu yoktu. oteli esas seçme sebebim olan kapalı havuz maalesef 3 günlüğüne kapalıydı. Otelin kapanış zamanıymış. Otel tam veya yarım pansiyon olarak çalışıyor, ben tam pansiyon aldım. yemek çeşidi olarak bir kaç seçenek sunsa da, yemekler lezzetsizdi. hatta artık patates püresini ne kadar kötü yapabilirler ki deyip aldığımda onun bile kötü olduğunu gördüm. eleştireceğim 2. nokta, kayak kiralamaya günlük 1300 tl fiyat istendi kayak odasında (belki direkt Dedeman'a bağlı değildir bilmiyorum ama otel binasının içerisindeydi) aşağıdaki Dedeman'da ise aynı ekipman 300 tl.
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Arda
icon-Friends and Family with Friends
Friends and Family with Friends
8.0
/10
Reviewed 114 week(s) ago

Hotels.com verified review

Otelin yeri ve konumu palandökendeki en iyi yer. Yemeklerin lezzeti kalitesi gayet yeterli. Otel çok eski olduğu için yenilenme ihtiyacı var. En önemli eksiği dağ oteli olduğu için uçak saatleri düşünüldüğünde late check out imkanı olmadığında giyinme soyunma odaları olması gerektiğini düşünüyorum
HAKAN
4.0
/10
Reviewed 166 week(s) ago

Hotels.com verified review

Odalar çok bakımsız ve kötü kokuyor. Çalışanlar güler yüzlü. Otelin konumu çok güzel
Goker
icon-with Partner
with Partner
10.0
/10
Reviewed 230 week(s) ago

Hotels.com verified review

Resepsiyondaki Enes bey kadar guleryuzlu, her konuda cozum odaklı bir personeli olmasi bu otele verilecek puani arttiriyor. Pistin ortasinda oluşu otelin bazi eksilerini kapatabiliyor.
Ali Berk
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 273 week(s) ago

Hotels.com verified review

kaymak için konumu çok iyi,kesinlikle tavsiye ederim
mustafa
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 282 week(s) ago

Hotels.com verified review

Gayet güzel bir hotel
Verified traveler
icon-with Partner
with Partner
8.0
/10
Reviewed 325 week(s) ago

Hotels.com verified review

Otele yapılan yorumlardan dolayı çok çekinerek gittik. Fakat konum olarak Palandöken'de yer alan en iyi otel diyebilirim. Kayak yapanlar için özellikle en iyi konumda yer alıyor. Otelin yemekleri ortalamanın üstü ve beklediğimizden daha lezzetliydi. Otel çok eski evet, odalara ve özellikle yemek salonuna renovasyon gerekli. Ama 2 günlük bir kayak tatili için gerekli tesis ve ekipmana sahip. Ayrıca Otel çalışanları çok yardımcı ve güler yüzlü.
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Number of reviews per page
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Exterior 4 Dedeman Palandoken Resort Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
7.6
Pleasant
From 54 reviews
Cleanliness

7.6

Room Comfort

7.0

Location

9.6

Service and Facilites

7.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Dedeman Palandoken Resort Hotel

Number of reviews per page
20
40
Top reviews
Samet
icon-Leisure
Leisure
6.0
/10
Reviewed 75 week(s) ago

Expedia Group verified review

Otele gelmeden öncede yorumlara baktığımda sigara kokusu ile ilgili yorumlar görmüştüm. Böyle bir sorunla karşılaştım. 2. Gün odamı değiştirebildim. Ayrıca yine tekrarlanan bir konuda otel gerçekten çok eskimiş. Konum olarak mükemmel bir konumda fakat otel yapısal olarak fiyat kalite oranını karşılamıyor. Yenilenirse tekrar gelebileceğim bir otel ama bu şekilde bir daha ziyaret edeceğimi sanmıyorum. Yani personelin çalışması güleryüzü hizmeti bir yere kadar fayda sağlar. Spa hizmeti güzel. 2 akşam faydalandım. Ekip gayet iyi. Fakat aynı konu masaj odaları ve masaj yatakları eski. Genel olarak otel renovasyona giderse repeat guest kazanımı iyi yönde olur. Otel giriş reception dış alanı ve otopark kısmıda zemin yapışmalı. Arabadan inip çamura basıyorsunuz. Bir konuda duş camları çok kısa. Duş alındığında bütün banyo su içinde kalıyor. Sonrasında ıslak zemine bakmak zorunda kalıyorsunuz. Yemekler tarminkardı. Oda temizliğide iyi sayılır.
Read More
BURAK
icon-Friends and Family with Friends
Friends and Family with Friends
8.0
/10
Reviewed 117 week(s) ago

Hotels.com verified review

Genel olarak fiyat/performans bir otel diyebilirim. Özellikle tepede olması, pistlere yakınlığı kayak için gelenler için tercih sebebi olabilir. Bizim odamızda felaket bir sigara kokusu vardı, bu sebeple uyuyamadık; ancak ertesi gün oda değiştirmek isteğimizde hemen başka bir oda sundular. Arkadaşlarımızın ise tuvaletleri çok sıkıntılıydı, sifonları bozuk olduğu için zorluk çektiler. Otelin kendini geliştirebileceği konular var, ancak yine de ellerinden geleni yapmaya çalışıyorlar diyebiliriz. Canlı müzik yapan kişi epey başarılıydı, o ses gibi yarışmalara gitmesini öneririz.
Read More
Mine
icon-with Partner
with Partner
8.0
/10
Reviewed 175 week(s) ago

Hotels.com verified review

We stayed at Dedeman with my fiance for a 3 day skiing holiday. This vintage hotel is vibey and pretty well-maintained considering its age - it's clean enough. The food selection at the all inclusive cafeteria was very impressive, we were happily fed - although the alcohol prices are riddiculously high for our standards (unfortunately not included in the all-inclusive package). The only major issue we had was with the attitude of the staff at reception. When we first arrived to the hotel around 1pm, they couldn't locate our reservation from their system because of a miscommunication between Hotels.com and them, so our room was not ready. We didn't mind and asked if we could have lunch while they wait for confirmation because we wanted to optimize our time and ski in the afternoon. They didn't allow us and made us wait at the reception until they figured it out. This hotel is at mid-mountain and is the only one there, we obviously didn't come all the way up there to steal a free lunch meal while pretending we had a reservation (pre-paid I should add). We had a similar bad attitude when we were checking out the last day in which case they couldn't organize paying us back for the deposit of ski-lift cards and made my fiance run through the whole hotel looking for a certain employee only to find out afterwards that the employee needed to come back to the reception. Overall, decent hotel experience with very unfriendly and incapable reception crew.
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Erdem
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 177 week(s) ago

Hotels.com verified review

All the hotel staff was amazingly friendly. The hotel had the most convenient access to the ski lifts. Starting from front desk, guest relations, room service, restaurants had really high quality.
Vera
icon-
8.0
/10
Reviewed 224 week(s) ago

Hotels.com verified review

Hotel is quilt old, refreshment needed. Food very good and ski in/ski out very comfortable. Transfer included if more then 4 nights, I can recommend to take breakfast and dinner options, was too tired to go to city center after skiing (10 minutes taxi)
Amjad
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 282 week(s) ago

Hotels.com verified review

Absolutely awesome stay, really enjoyed it. The Hotel manager Alkan really made our stay Awesome. Thanks Alkan for everything.
Verified traveler
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 331 week(s) ago

Hotels.com verified review

Everybody was very friendly, checkin process went smoothly. Had a great time with my family - bed was comfortable especially after a long day of skiing
Verified traveler
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 335 week(s) ago

Expedia Group verified review

The hotel is very old and quite low quality for the price. Especially, food quality was quite poor.
Fardin
icon-Family
Family
10.0
/10
Reviewed 427 week(s) ago

Hotels.com verified review

All the people come here for skiing . Ski staff were helpful. The other things were good comparing its price . The only problem was welcoming by receptionist. She was very cold
Verified traveler
icon-Family
Family
8.0
/10
Reviewed 436 week(s) ago

Hotels.com verified review

Room and bed comfort is insufficient. Meal is tasty and sufficient. Hotel position is perfect.
Verified traveler
icon-Family
Family
6.0
/10
Reviewed 532 week(s) ago

Hotels.com verified review

Good Good value Great location for skiing. Ski-in ski-out at its best. Housekeeping staff helpful and polite So is the restaurant staff Free transfer from and to the airport Free internet, but very slow. Bad Sewage smell coming from the wall between the bathroom and the room. Seperator on the bath tub too short and not effective. Water leaks to the floor after each shower. Wardrobe hangers are stack from front to back direction. Not easy to use, especally since hangers are semi-attached to the rod. Safe was broken at arrival. Loud alarm sound. Fixed promptly. Hotel layout very VERY confusing. Front desk staff unattentive. Mistakes with check-in. Food quality is low even though there is a lot of variety.
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Dan
icon-Family
Family
6.0
/10
Reviewed 591 week(s) ago

Hotels.com verified review

The resort doesn't try to be anything but what it is, a solid, economiCal hotel tucked in the mountains. Excellent service for pedestrian amenities. Would definitely stay here again.
Verified traveler
8.0
/10
Reviewed 692 week(s) ago

Expedia Group verified review

Very good experience. Nice views and outstanding slopes will different difficulty levels.
Murat
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 114 week(s) ago

Hotels.com verified review

odanın manzarası ve otelin konumu mükemmel. hafta sonları park yeri bulmak biraz sıkıntılı olabiliyor. otel bina olarak biraz eski ancak rahatsızlık veren bir durumu yoktu. oteli esas seçme sebebim olan kapalı havuz maalesef 3 günlüğüne kapalıydı. Otelin kapanış zamanıymış. Otel tam veya yarım pansiyon olarak çalışıyor, ben tam pansiyon aldım. yemek çeşidi olarak bir kaç seçenek sunsa da, yemekler lezzetsizdi. hatta artık patates püresini ne kadar kötü yapabilirler ki deyip aldığımda onun bile kötü olduğunu gördüm. eleştireceğim 2. nokta, kayak kiralamaya günlük 1300 tl fiyat istendi kayak odasında (belki direkt Dedeman'a bağlı değildir bilmiyorum ama otel binasının içerisindeydi) aşağıdaki Dedeman'da ise aynı ekipman 300 tl.
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Arda
icon-Friends and Family with Friends
Friends and Family with Friends
8.0
/10
Reviewed 114 week(s) ago

Hotels.com verified review

Otelin yeri ve konumu palandökendeki en iyi yer. Yemeklerin lezzeti kalitesi gayet yeterli. Otel çok eski olduğu için yenilenme ihtiyacı var. En önemli eksiği dağ oteli olduğu için uçak saatleri düşünüldüğünde late check out imkanı olmadığında giyinme soyunma odaları olması gerektiğini düşünüyorum
HAKAN
4.0
/10
Reviewed 166 week(s) ago

Hotels.com verified review

Odalar çok bakımsız ve kötü kokuyor. Çalışanlar güler yüzlü. Otelin konumu çok güzel
Goker
icon-with Partner
with Partner
10.0
/10
Reviewed 230 week(s) ago

Hotels.com verified review

Resepsiyondaki Enes bey kadar guleryuzlu, her konuda cozum odaklı bir personeli olmasi bu otele verilecek puani arttiriyor. Pistin ortasinda oluşu otelin bazi eksilerini kapatabiliyor.
Ali Berk
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 273 week(s) ago

Hotels.com verified review

kaymak için konumu çok iyi,kesinlikle tavsiye ederim
mustafa
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 282 week(s) ago

Hotels.com verified review

Gayet güzel bir hotel
Verified traveler
icon-with Partner
with Partner
8.0
/10
Reviewed 325 week(s) ago

Hotels.com verified review

Otele yapılan yorumlardan dolayı çok çekinerek gittik. Fakat konum olarak Palandöken'de yer alan en iyi otel diyebilirim. Kayak yapanlar için özellikle en iyi konumda yer alıyor. Otelin yemekleri ortalamanın üstü ve beklediğimizden daha lezzetliydi. Otel çok eski evet, odalara ve özellikle yemek salonuna renovasyon gerekli. Ama 2 günlük bir kayak tatili için gerekli tesis ve ekipmana sahip. Ayrıca Otel çalışanları çok yardımcı ve güler yüzlü.
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