Dedeman Palandoken Resort Hotel

Hotels
Finding rooms for you...
7.8
/10
Pleasant
56 reviews

What Guests Say About Their Stay

Erdem

10.0
/ 10
All the hotel staff was amazingly friendly. The hotel had the most convenient access to the ski lifts. Starting from front desk, guest relations, room service, restaurants had really high quality.

Amjad

10.0
/ 10
Absolutely awesome stay, really enjoyed it. The Hotel manager Alkan really made our stay Awesome. Thanks Alkan for everything.

Verified traveler

10.0
/ 10
Everybody was very friendly, checkin process went smoothly. Had a great time with my family - bed was comfortable especially after a long day of skiing
In the Area
See Map
Palandoken Kayak Merkezi PK :115, Palandöken, Erzurum, Turkey

Main Facilities

Read More
This accommodation offers:
Ski
Indoor pool
Nightclub
Billiard
Game room
Turkish bath
Children pool
Laundry service
Parking
Luggage storage
Elevator
Health club
Fitness center
Staying at Dedeman Palandoken Resort Hotel is a good choice when you are visiting Palandöken. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Read More

What's around Dedeman Palandoken Resort Hotel

Palandoken Kayak Merkezi PK :115, Palandöken, Erzurum, Turkey
Discover More Places
Lobby Dedeman Palandoken Resort Hotel
Lobby 2 Dedeman Palandoken Resort Hotel

Discover More About Dedeman Palandoken Resort Hotel

General
Near Palandöken Mountain

Location
With a stay at Dedeman Palandoken Resort Hotel in Erzurum (Palandöken), you'll be a 1-minute drive from Palandöken Mountain and 8 minutes from Erzurum State Theatre. This family-friendly hotel is 4.7 mi (7.5 km) from Ataturk House Museum and 5 mi (8.1 km) from Erzurum Archaeology Museum.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

Palandöken Mountain - 0.1 km / 0.1 mi
Forum Erzurum - 6.3 km / 3.9 mi
Erzurum State Theatre - 7 km / 4.3 mi
Erzurum Museum - 7.4 km / 4.6 mi
Ataturk House Museum - 7.5 km / 4.7 mi
Yakutiye Medresesi - 7.9 km / 4.9 mi
Ataturk University - 8 km / 5 mi
Turkish-Islamic Arts & Ethnography Museum - 8.1 km / 5 mi
Erzurum Archaeology Museum - 8.1 km / 5 mi
Caferiye Camii - 8.2 km / 5.1 mi
Twin Minaret Madrasa - 8.4 km / 5.2 mi
Çifte Minareli Medrese - 8.4 km / 5.2 mi
Abdurrahman Gazi Tomb - 8.4 km / 5.2 mi
Üç Kümbetler - 8.4 km / 5.2 mi
Rüstem Pasha Caravanserai - 8.4 km / 5.2 mi

The preferred airport for Dedeman Palandoken Resort Hotel is Erzurum (ERZ) - 20.6 km / 12.8 mi

Renovations
The property is closed between March 15 and December 15.

Facilities
Relax at the full-service spa, where you can enjoy massages. You're sure to appreciate the convenience of ski-in/ski-out access at this hotel, which also features a nightclub and a 24-hour health club. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).

Business Facilities
Featured amenities include express check-in, express check-out, and complimentary newspapers in the lobby. Planning an event in Erzurum? This hotel has 2153 square feet (200 square meters) of space consisting of conference space and a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Dining
Stop by the hotel's restaurant, Ana Restaurant, for lunch or dinner. Dining is also available at the coffee shop/cafe, and 24-hour room service is provided. Relax with a refreshing drink at one of the 2 bars/lounges. Buffet breakfasts are available daily from 7:30 AM to 10:30 AM for a fee.

Rooms
Stay in one of 187 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

All facilities in Dedeman Palandoken Resort Hotel

Facility

  • Ski
  • Indoor pool
  • Nightclub
  • Billiard
  • Game room
  • Turkish bath
  • Children pool
Swimming Pool Dedeman Palandoken Resort Hotel
Swimming Pool
Entertainment Facility Dedeman Palandoken Resort Hotel
Entertainment Facility
Fitness Center Dedeman Palandoken Resort Hotel
Fitness Center
Functional Hall Dedeman Palandoken Resort Hotel
Functional Hall
Common Space Dedeman Palandoken Resort Hotel
Common Space

Family-friendly Facilities

  • Kids club
  • Toys
  • Children games
  • Children pool

Transportation

  • Bus/truck parking
  • Limited parking

Food and Drinks

  • Breakfast
  • Nightclub
  • Snack bar

General

  • Banquet
  • Parking
  • Terrace

Accessibilty

  • Accessible parking

Business Facilities

  • Conference rooms

Nearby Facilities

  • Gift shop
  • Grocery

Sports and Recreations

  • Ski
  • Ski storage
  • Fitness center
  • Game room
  • Billiard

Kids and Pets

  • Babysitting with surcharge
  • Children facilities

Things to Do

  • Romantic proposal packages
  • Indoor pool
  • Barbecue
  • Turkish bath
  • TV lounge
  • Spa
  • Health club
  • Shops
  • Sauna
  • Pool sun loungers

Connectivity

  • Free WiFi

Public Facilities

  • Coffee shop
  • Coffee/tea in lobby
  • Elevator
  • Parking
  • Smoke-free area
  • Safety deposit box

Hotel Services

  • Laundry service
  • Multilingual staff
  • Express check-in
  • Newspaper in lobby
  • Luggage storage
  • Express check-out
  • Porter
  • 24-hour Receptionist
  • Concierge

Accommodation Policy & General Information in Dedeman Palandoken Resort Hotel

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards, debit cards, and cash
  • Safety features at this property include a fire extinguisher, a security system, and a first aid kit
, This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Service Animals Not Allowed
Read All

General Information

Popular Facilities
Check-In / Check-Out Time
From 12:00 - 16:00 - to 12:30
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Dedeman Palandoken Resort Hotel
187
Number of floors in Dedeman Palandoken Resort Hotel
8
Another facilities in Dedeman Palandoken Resort Hotel
Kids club, Toys, Children games, Children pool, Bus/truck parking

Frequently asked question in Dedeman Palandoken Resort Hotel

What is normal check-in & check-out time at Dedeman Palandoken Resort Hotel?
The standard check-in time at Dedeman Palandoken Resort Hotel is starting from 12:00 - 16:00 while the latest check-out time is at Before 12:30
Does Dedeman Palandoken Resort Hotel provide breakfast?
Yes, Dedeman Palandoken Resort Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
How many stars does Dedeman Palandoken Resort Hotel have?
Dedeman Palandoken Resort Hotel is a 4.0-star hotel.
How many floors does Dedeman Palandoken Resort Hotel have?
Dedeman Palandoken Resort Hotel has 8 floors.
How many rooms does Dedeman Palandoken Resort Hotel have?
Dedeman Palandoken Resort Hotel has 187 rooms in total.
See All

More Reviews from Other Guests in Dedeman Palandoken Resort Hotel

7.8
Pleasant
From 56 reviews
Cleanliness

7.6

Room Comfort

7.0

Location

9.6

Service and Facilites

7.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Dedeman Palandoken Resort Hotel

Number of reviews per page
20
40
Top reviews
Samet
icon-Leisure
Leisure
6.0
/10
Reviewed 97 week(s) ago

Expedia Group verified review

Otele gelmeden öncede yorumlara baktığımda sigara kokusu ile ilgili yorumlar görmüştüm. Böyle bir sorunla karşılaştım. 2. Gün odamı değiştirebildim. Ayrıca yine tekrarlanan bir konuda otel gerçekten çok eskimiş. Konum olarak mükemmel bir konumda fakat otel yapısal olarak fiyat kalite oranını karşılamıyor. Yenilenirse tekrar gelebileceğim bir otel ama bu şekilde bir daha ziyaret edeceğimi sanmıyorum. Yani personelin çalışması güleryüzü hizmeti bir yere kadar fayda sağlar. Spa hizmeti güzel. 2 akşam faydalandım. Ekip gayet iyi. Fakat aynı konu masaj odaları ve masaj yatakları eski. Genel olarak otel renovasyona giderse repeat guest kazanımı iyi yönde olur. Otel giriş reception dış alanı ve otopark kısmıda zemin yapışmalı. Arabadan inip çamura basıyorsunuz. Bir konuda duş camları çok kısa. Duş alındığında bütün banyo su içinde kalıyor. Sonrasında ıslak zemine bakmak zorunda kalıyorsunuz. Yemekler tarminkardı. Oda temizliğide iyi sayılır.
Read More
BURAK
icon-Friends and family with Friends
Friends and family with Friends
8.0
/10
Reviewed 139 week(s) ago

Hotels.com verified review

Genel olarak fiyat/performans bir otel diyebilirim. Özellikle tepede olması, pistlere yakınlığı kayak için gelenler için tercih sebebi olabilir. Bizim odamızda felaket bir sigara kokusu vardı, bu sebeple uyuyamadık; ancak ertesi gün oda değiştirmek isteğimizde hemen başka bir oda sundular. Arkadaşlarımızın ise tuvaletleri çok sıkıntılıydı, sifonları bozuk olduğu için zorluk çektiler. Otelin kendini geliştirebileceği konular var, ancak yine de ellerinden geleni yapmaya çalışıyorlar diyebiliriz. Canlı müzik yapan kişi epey başarılıydı, o ses gibi yarışmalara gitmesini öneririz.
Read More
Mine
icon-with Partner
with Partner
8.0
/10
Reviewed 197 week(s) ago

Hotels.com verified review

We stayed at Dedeman with my fiance for a 3 day skiing holiday. This vintage hotel is vibey and pretty well-maintained considering its age - it's clean enough. The food selection at the all inclusive cafeteria was very impressive, we were happily fed - although the alcohol prices are riddiculously high for our standards (unfortunately not included in the all-inclusive package). The only major issue we had was with the attitude of the staff at reception. When we first arrived to the hotel around 1pm, they couldn't locate our reservation from their system because of a miscommunication between Hotels.com and them, so our room was not ready. We didn't mind and asked if we could have lunch while they wait for confirmation because we wanted to optimize our time and ski in the afternoon. They didn't allow us and made us wait at the reception until they figured it out. This hotel is at mid-mountain and is the only one there, we obviously didn't come all the way up there to steal a free lunch meal while pretending we had a reservation (pre-paid I should add). We had a similar bad attitude when we were checking out the last day in which case they couldn't organize paying us back for the deposit of ski-lift cards and made my fiance run through the whole hotel looking for a certain employee only to find out afterwards that the employee needed to come back to the reception. Overall, decent hotel experience with very unfriendly and incapable reception crew.
Read More
Erdem
icon-Friends and family Family
Friends and family Family
10.0
/10
Reviewed 199 week(s) ago

Hotels.com verified review

All the hotel staff was amazingly friendly. The hotel had the most convenient access to the ski lifts. Starting from front desk, guest relations, room service, restaurants had really high quality.
Vera
icon-
8.0
/10
Reviewed 246 week(s) ago

Hotels.com verified review

Hotel is quilt old, refreshment needed. Food very good and ski in/ski out very comfortable. Transfer included if more then 4 nights, I can recommend to take breakfast and dinner options, was too tired to go to city center after skiing (10 minutes taxi)
Amjad
icon-Friends and family Family
Friends and family Family
10.0
/10
Reviewed 304 week(s) ago

Hotels.com verified review

Absolutely awesome stay, really enjoyed it. The Hotel manager Alkan really made our stay Awesome. Thanks Alkan for everything.
Verified traveler
icon-Friends and family Family
Friends and family Family
10.0
/10
Reviewed 352 week(s) ago

Hotels.com verified review

Everybody was very friendly, checkin process went smoothly. Had a great time with my family - bed was comfortable especially after a long day of skiing
Verified traveler
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 357 week(s) ago

Expedia Group verified review

The hotel is very old and quite low quality for the price. Especially, food quality was quite poor.
Fardin
icon-Family
Family
10.0
/10
Reviewed 448 week(s) ago

Hotels.com verified review

All the people come here for skiing . Ski staff were helpful. The other things were good comparing its price . The only problem was welcoming by receptionist. She was very cold
Verified traveler
icon-Family
Family
8.0
/10
Reviewed 457 week(s) ago

Hotels.com verified review

Room and bed comfort is insufficient. Meal is tasty and sufficient. Hotel position is perfect.
Verified traveler
icon-Family
Family
6.0
/10
Reviewed 553 week(s) ago

Hotels.com verified review

Good Good value Great location for skiing. Ski-in ski-out at its best. Housekeeping staff helpful and polite So is the restaurant staff Free transfer from and to the airport Free internet, but very slow. Bad Sewage smell coming from the wall between the bathroom and the room. Seperator on the bath tub too short and not effective. Water leaks to the floor after each shower. Wardrobe hangers are stack from front to back direction. Not easy to use, especally since hangers are semi-attached to the rod. Safe was broken at arrival. Loud alarm sound. Fixed promptly. Hotel layout very VERY confusing. Front desk staff unattentive. Mistakes with check-in. Food quality is low even though there is a lot of variety.
Read More
Dan
icon-Family
Family
6.0
/10
Reviewed 613 week(s) ago

Hotels.com verified review

The resort doesn't try to be anything but what it is, a solid, economiCal hotel tucked in the mountains. Excellent service for pedestrian amenities. Would definitely stay here again.
Verified traveler
8.0
/10
Reviewed 714 week(s) ago

Expedia Group verified review

Very good experience. Nice views and outstanding slopes will different difficulty levels.
Murat
icon-Friends and family Family
Friends and family Family
8.0
/10
Reviewed 136 week(s) ago

Hotels.com verified review

odanın manzarası ve otelin konumu mükemmel. hafta sonları park yeri bulmak biraz sıkıntılı olabiliyor. otel bina olarak biraz eski ancak rahatsızlık veren bir durumu yoktu. oteli esas seçme sebebim olan kapalı havuz maalesef 3 günlüğüne kapalıydı. Otelin kapanış zamanıymış. Otel tam veya yarım pansiyon olarak çalışıyor, ben tam pansiyon aldım. yemek çeşidi olarak bir kaç seçenek sunsa da, yemekler lezzetsizdi. hatta artık patates püresini ne kadar kötü yapabilirler ki deyip aldığımda onun bile kötü olduğunu gördüm. eleştireceğim 2. nokta, kayak kiralamaya günlük 1300 tl fiyat istendi kayak odasında (belki direkt Dedeman'a bağlı değildir bilmiyorum ama otel binasının içerisindeydi) aşağıdaki Dedeman'da ise aynı ekipman 300 tl.
Read More
Arda
icon-Friends and family with Friends
Friends and family with Friends
8.0
/10
Reviewed 136 week(s) ago

Hotels.com verified review

Otelin yeri ve konumu palandökendeki en iyi yer. Yemeklerin lezzeti kalitesi gayet yeterli. Otel çok eski olduğu için yenilenme ihtiyacı var. En önemli eksiği dağ oteli olduğu için uçak saatleri düşünüldüğünde late check out imkanı olmadığında giyinme soyunma odaları olması gerektiğini düşünüyorum
Bora
8.0
/10
Reviewed 146 week(s) ago

Hotels.com verified review

Palandoken diyince kesinlikle DEDEMAN. Yemek secenekleri daha fazla olabilir.
Verified traveler
icon-with Partner
with Partner
10.0
/10
Reviewed 188 week(s) ago

Hotels.com verified review

Konumu ve olanakları şahane, personel hep çok ilgili ve yardımcı. Açık büfesi de çeşitli ve lezzetliydi. Çok memnun kaldık Erzurum'a geldiğimizde kesinlikle ilk tercihimiz olacak.
HAKAN
4.0
/10
Reviewed 188 week(s) ago

Hotels.com verified review

Odalar çok bakımsız ve kötü kokuyor. Çalışanlar güler yüzlü. Otelin konumu çok güzel
Goker
icon-with Partner
with Partner
10.0
/10
Reviewed 251 week(s) ago

Hotels.com verified review

Resepsiyondaki Enes bey kadar guleryuzlu, her konuda cozum odaklı bir personeli olmasi bu otele verilecek puani arttiriyor. Pistin ortasinda oluşu otelin bazi eksilerini kapatabiliyor.
Ali Berk
icon-Friends and family with Friends
Friends and family with Friends
10.0
/10
Reviewed 294 week(s) ago

Hotels.com verified review

kaymak için konumu çok iyi,kesinlikle tavsiye ederim
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Exterior 4 Dedeman Palandoken Resort Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Traveloka Sdn Bhd (Registration No. 201501003122), Suite 6-1, Level 6, Wisma UOA Damansara II, No. 6 Changkat Semantan, Damansara Heights, 50490 Kuala Lumpur, Malaysia
Copyright © 2026 Traveloka. All rights reserved.