How many rooms are available at Palace Downtown?

Palace Downtown has 242 rooms in total.

Does Palace Downtown provide parking?

Yes, Palace Downtown provides parking. Please confirm details directly with the hotel.

Does Palace Downtown provide airport transfer?

Yes, Palace Downtown provides airport transfer upon request. Please contact the hotel directly for more information.

What do past guests say about Palace Downtown?

Palace Downtown is well-known for its Cleanliness, Room Comfort, Service and Facilites, as reviewed by verified Traveloka guests.

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Palace Downtown

Name: Palace Downtown
Address: Sheikh Mohammed Bin Rashed, Boulevard Downtown Dubai, Burj Khalifa, Sector 3, Dubai, United Arab Emirates, Dubai, Sheikh Mohammed Bin Rashed, Dubai, Dubai, United Arab Emirates
Rating: 9.3

Hotels

9.3

/10

Exceptional

1,003 reviews

What Guests Say About Their Stay

Edward

10.0

/ 10

The room was gorgeous, well appointed, clean, and had a nice view. The only issues were that the shower leaked water onto the bathroom floor creating a slipping concern, and the balcony was wonderful with nice furniture but there were a lot of mosquitoes. So we couldn’t use the balcony. All of the house keepers and the rest of the staff did an excellent job! Coffee and patisserie in the lobby was amazing, along with an outstanding buffet breakfast.

Crina

10.0

/ 10

This is a beautiful hotel very well located, just across the lake and within walking distance from the Burj Khalifa and the Dubai mall. We appreciated being able to see the water show in the lake every half hour right from our own private balcony. Check-in and check-out were easy and fast. We were given a complimentary shuttle to the airport, which was greatly appreciated. The only issue we had was the temperature in the room. It was noticeably cold, and the climate control system only cools the room down, it doesn't warm it up. Upon waking up in the morning, I called reception about the temperature, and they kindly sent a plug in radiator to the room, which warmed it up. I wish that I had asked for the radiator to be delivered immediately after checking in. Overall, this is a wonderful hotel in a great location and I recommend it to visitors in Dubai.

Karen

10.0

/ 10

Luxurious! The room was spotless and the staff was exceptional. Perfect location. Loved the morning buffet.

In the Area

See Map

Sheikh Mohammed Bin Rashed, Boulevard Downtown Dubai, Burj Khalifa, Sector 3, Dubai, United Arab Emirates, Dubai

Main Facilities

Swimming Pool

Restaurant

24-Hour Front Desk

Parking

WiFi

Elevator

Palace Downtown is a hotel is located at Burj Khalifa. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Available Room Types in Palace Downtown

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What's around Palace Downtown

Sheikh Mohammed Bin Rashed, Boulevard Downtown Dubai, Burj Khalifa, Sector 3, Dubai, United Arab Emirates, Dubai

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General

Near KidZania

Location

With a stay at Palace Downtown, you'll be centrally located in Dubai, steps from Dubai Fountain and within a 10-minute walk of Dubai Mall. This family-friendly hotel is 1.3 mi (2.1 km) from Burj Khalifa and 4.4 mi (7.1 km) from Dubai International Convention and Exhibition Centre.

Attractions

Distances are displayed to the nearest 0.1 mile and kilometer.

Souk al Bahar - 0.2 km / 0.1 mi
Dubai Mall - 0.5 km / 0.3 mi
KidZania - 0.8 km / 0.5 mi
Dubai Fountain - 0.8 km / 0.5 mi
Dubai Ice Rink - 0.9 km / 0.5 mi
Dubai Opera - 1.4 km / 0.8 mi
Dubai Aquarium & Underwater Zoo - 1.4 km / 0.8 mi
Dubai Water Canal - 1.4 km / 0.9 mi
Burj Khalifa - 1.6 km / 1 mi
Emaar Square - 1.8 km / 1.1 mi
Coca-Cola Arena - 3 km / 1.9 mi
City Walk - 3.3 km / 2 mi
Safa Park - 3.7 km / 2.3 mi
Museum of the Future - 4.2 km / 2.6 mi
Dubai World Trade Centre - 4.5 km / 2.8 mi

The nearest airports are:
Dubai Intl. Airport (DXB) - 15.4 km / 9.5 mi
Sharjah (SHJ-Sharjah Intl.) - 40.1 km / 24.9 mi
Al Maktoum Intl. Airport (DWC) - 52.3 km / 32.5 mi

The preferred airport for Palace Downtown is Dubai Intl. Airport (DXB).

Facilities

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including a health club, an outdoor pool, and a sauna. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands. Getting to nearby attractions is a breeze with the area shuttle (surcharge).

Business Facilities

Featured amenities include complimentary wired internet access, a business center, and limo/town car service. Planning an event in Dubai? This hotel has 18299 square feet (1700 square meters) of space consisting of conference space and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.

Dining

Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers 24-hour room service. Relax with your favorite drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 6:30 AM to 10:00 AM for a fee.

Rooms

Make yourself at home in one of the 242 guestrooms featuring minibars and LCD televisions. Rooms have private balconies. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with separate bathtubs and showers feature complimentary toiletries and bidets.

All facilities in Palace Downtown

Bar, Cafe and Lounge

Swimming Pool

Entertainment Facility

Fitness Center

Functional Hall

Things to Do

Shops
Outdoor pool
Turkish bath
Spa
Health club
Library
Sauna
Steam room
Pool cabanas
Pool sun loungers

Hotel Services

Laundry service
Multilingual staff
Newspaper in lobby
Wedding service
Luggage storage
Porter
24-hour Receptionist
Concierge

Transportation

Limo or town car service
Shopping center shuttle
Airport transfer
Area shuttle
Valet parking

Public Facilities

Coffee shop
Coffee/tea in lobby
Elevator
Safety deposit box

Food and Drinks

Vegetarian meal
Poolside bar
Breakfast

General

Smoking area
Banquet
Parking

Business Facilities

Meeting rooms
Business facilities
Conference rooms

Nearby Facilities

Gift shop
Hair salon
ATM/Banking

Connectivity

LAN Internet
Free WiFi

Accessibilty

Accessible parking
Wheelchair accessible

Family-friendly Facilities

Children pool

Accommodation Policy & General Information in Palace Downtown

Important Note

Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:

15:00 - 00:00

Check-out:

Before 12:00

Pets

Pets Not Allowed

Additional Policy

Professional property host/manager, Contactless check-out is available, Contactless check-in is available

Fee for buffet breakfast: approximately AED 160 per person
Airport shuttle fee: AED 400 per vehicle (one-way, maximum occupancy 3)
Rollaway bed fee: AED 350.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

General Information

Popular Facilities	Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time	From 15:00 - 00:00 - to 12:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at Palace Downtown	242
Number of floors in Palace Downtown	7
Another facilities in Palace Downtown	Shops, Outdoor pool, Turkish bath, Spa, Health club

Frequently asked question in Palace Downtown

What are available facilities at Palace Downtown?

There are top facilites at Palace Downtown such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)

What is normal check-in & check-out time at Palace Downtown?

The standard check-in time at Palace Downtown is starting from 15:00 - 00:00 while the latest check-out time is at Before 12:00

Does Palace Downtown provide breakfast?

Yes, Palace Downtown provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of Palace Downtown?

Palace Downtown is a 5.0-star hotel.

How many floors does Palace Downtown have?

Palace Downtown has 7 floors.

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More Reviews from Other Guests in Palace Downtown

Overall Ratings & Reviews Palace Downtown

Traveloka (2)

Other sources (1,001)

9.4

Exceptional

From 1,001 reviews

Cleanliness

9.6

Room Comfort

9.4

Service and Facilites

9.4

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Traveler Reviews Palace Downtown

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Top reviews

Sweta

2.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

Horrible room condition , all four days and nights full of mosquito . Could not sleep one night also . Plus terrible room service experience on the first day

Andrey

Leisure Family

10.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

Great

Edward

10.0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

Kirk

with Partner

4.0

/10

Reviewed 15 week(s) ago

Hotels.com verified review

Great location & great staff. We checked in was offered an upgrade for $500 Cad & said why not. We go for afternoon sleep to get climatized. Fountain music is load but location this can be tolerated. We get up bedroom sliding doors are stuck 5 minutes eventually we get it opeln. The Burj Khalifa light show and fountain show to 11pm allows you 4 twelve minute windows an hour. Still location trumps this. Next wedding outside our windiw front desk no idea how long offers to move us. Great everyone wants to move hotel rooms at 1030pm on your second night. On checkout I say quite disappointed inn upgraded room I had to change rooms on. Hotel is old patio doors do not close properly si no noise cancelled at all. Very poor wn you see what the originalncharge was. On checjout desk pwrson said he would report to manager & hecwill be in touch. Nothing. Dubai seems to want your money and say goodbye. Very disappointed.

Juan Pablo

Business with Partner

10.0

/10

Reviewed 16 week(s) ago

Expedia Group verified review

Everything perfect

Crina

10.0

/10

Reviewed 18 week(s) ago

Expedia Group verified review

Muhammad Sami

Leisure Family

10.0

/10

Reviewed 21 week(s) ago

Expedia Group verified review

Location and service were great

Karen

Business and Leisure with Partner

10.0

/10

Reviewed 23 week(s) ago

Expedia Group verified review

Luxurious! The room was spotless and the staff was exceptional. Perfect location. Loved the morning buffet.

Cheryl

10.0

/10

Reviewed 23 week(s) ago

Expedia Group verified review

Excellent stay!!!

Fariba

8.0

/10

Reviewed 23 week(s) ago

Expedia Group verified review

Staff/Services needs improvements. Thank you!

Elena

Leisure with Children

10.0

/10

Reviewed 24 week(s) ago

The staff was friendly and helpful. The hotel was beautiful. The location was superb

Number of reviews per page

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.