Twelve Downtown, Autograph Collection

Hotels
8.6
/10
Very Good
968 reviews

What Guests Say About Their Stay

Matthew
10.0
/ 10
Decent property. Close to the Aquarium. Lots of space in suite but could be utilized better. Some street noise. Friendly professional staff but stingy with towels for some reason. Some websites suggest there is a self-parking option but appeared to be entirely valet. Overall recommended.
Jessica
10.0
/ 10
Rooms were spacious, updated and comfortable. Staff were very helpful, friendly and accommodating. Property within walking distance to aquarium, park and Mercedes stadium. I would return!
Robin
10.0
/ 10
The valet attendant was friendly and so helpful! We checked in with Marc and he was fabulous! We enjoyed some college football banter about our favorite teams! We was very helpful and treated us so great as we were there celebrating our birthdays! We checked out this morning and the lady who assisted us was fantastic as well! Didn’t get her name but I do remember her name tag said manager! We had a great stay!!
In the Area
See Map
400 West Peachtree Street NW, Atlanta, Fulton County, Georgia, United States, 30308

Main Facilities

Read More
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
WiFi
Elevator
Twelve Downtown, Autograph Collection is a hotel is located at Atlanta. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Twelve Downtown, Autograph Collection

400 West Peachtree Street NW, Atlanta, Fulton County, Georgia, United States, 30308
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Discover More About Twelve Downtown, Autograph Collection

Location


Twelve Downtown, Autograph Collection is a hotel is located at Atlanta.

About Twelve Downtown, Autograph Collection

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Twelve Downtown, Autograph Collection exclusively for you.

Twelve Downtown, Autograph Collection is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Twelve Downtown, Autograph Collection.

All facilities in Twelve Downtown, Autograph Collection

Others Twelve Downtown, Autograph Collection
Others

Hotel Services

  • Laundry service
  • Tours
  • Multilingual staff
  • Newspaper in lobby
  • Wedding service
  • Luggage storage
  • Express check-out
  • Porter
  • 24-hour Receptionist
  • Concierge

Things to Do

  • Barbecue
  • Picnic area
  • Garden
  • Outdoor pool
  • Pool cabanas
  • Pool sun loungers

Business Facilities

  • Meeting facilities
  • Conference room
  • Conference center
  • Conference rooms
  • Business center

General

  • Ballroom
  • Reception hall
  • Parking (surcharge)
  • Terrace

Public Facilities

  • Others
  • Elevator
  • Restaurant
  • Smoke-free area

Food and Drinks

  • Bar
  • Breakfast

Nearby Facilities

  • Grocery
  • Hair salon

Transportation

  • Valet parking (surcharge)

Connectivity

  • Free WiFi

In-room Facilities

  • TV

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Twelve Downtown, Autograph Collection

Important Note
  • Fee for cooked-to-order breakfast: approximately USD 10 to 30.00 per person
  • Valet parking fee: USD 40 per day (in/out privileges)
  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 75 per night

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Cashless transactions are available
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • This property is professionally cleaned
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Front desk staff will greet guests on arrival at the property.

The following facilities are closed seasonally each year. They will be closed from October 13 to May 25:
  • Swimming pool

Hotel only accepts guests with minimum age of 21

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Twelve Downtown, Autograph Collection
102
Number of floors in Twelve Downtown, Autograph Collection
10
Another facilities in Twelve Downtown, Autograph Collection
Laundry service, Tours, Multilingual staff, Newspaper in lobby, Wedding service

Frequently asked question in Twelve Downtown, Autograph Collection

What are available facilities at Twelve Downtown, Autograph Collection?
There are top facilites at Twelve Downtown, Autograph Collection such as Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Twelve Downtown, Autograph Collection?
The standard check-in time at Twelve Downtown, Autograph Collection is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Twelve Downtown, Autograph Collection provide breakfast?
Yes, Twelve Downtown, Autograph Collection provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Twelve Downtown, Autograph Collection?
Twelve Downtown, Autograph Collection is a 4.0-star hotel.
How many floors does Twelve Downtown, Autograph Collection have?
Twelve Downtown, Autograph Collection has 10 floors.
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More Reviews from Other Guests in Twelve Downtown, Autograph Collection

8.6
Very Good
From 968 reviews
Cleanliness

9.0

Room Comfort

8.8

Location

9.0

Service and Facilites

8.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Twelve Downtown, Autograph Collection

Number of reviews per page
20
40
Top reviews
Matthew
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Decent property. Close to the Aquarium. Lots of space in suite but could be utilized better. Some street noise. Friendly professional staff but stingy with towels for some reason. Some websites suggest there is a self-parking option but appeared to be entirely valet. Overall recommended.
Jessica
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Rooms were spacious, updated and comfortable. Staff were very helpful, friendly and accommodating. Property within walking distance to aquarium, park and Mercedes stadium. I would return!
Babatunde
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

It's locations
Robin
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The valet attendant was friendly and so helpful! We checked in with Marc and he was fabulous! We enjoyed some college football banter about our favorite teams! We was very helpful and treated us so great as we were there celebrating our birthdays! We checked out this morning and the lady who assisted us was fantastic as well! Didn’t get her name but I do remember her name tag said manager! We had a great stay!!
Read More
Nathan
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Great accommodations, excellent location, with easy access to surrounding entertainment.
Kalesha
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

It was a 10/10 stay from the moment we pulled up to valet from the time we checked out. The lady at the front desk was so sweet when we checked in and the food at the restaurant there was AMAZING. The room was so spacious, very clean and amazing view
Mai-Lan
icon-Business Family
Business Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Very responsive staff .. my son has a lot of allergies and the chef at the restaurant personally took care of his meal… The twelve collection staff was amazing… professional… beautiful rooms … spacious the kitchen was 10/10 … Family of 7
Kevin
icon-Leisure with Friends
Leisure with Friends
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Overall the stay was good. Room was everything you could’ve hoped for. Most things worked out except for a couple. The room itself beautiful Spacious, lots of cool stuff as a bonus. But first thing I saw was that the ice maker did not work. It would dispense one or 2 thing of ice and that’s it. After the first night. I noticed after we left around 10 and came back around 1. That house keeping had not come. That’s when I realized I had to click the button to have them come in. So I went to click it and it didn’t work because it was smashed in. Again didn’t see it to be a problem. I had an appointment at 3 and while there after the front agent La’marcus (who did an absolutely amazing job because I didn’t not know that I could not use tap so while my card wasn’t working he took his time and never treated me lesser) told me he connected my account to the room (so I can use the app for request and other features) it was not connected. Again I didn’t see it as a problem. I called the hotel around 3:30 and let the agent know about the button and if she could have them come and clean as soon as possible. I also asked if there was a way for her to attach my rewards number to the room (due to me knowing that it’s possible from other trips) she said I’d have to wait until I come back in. I got back to my room around 5:50/6pm and it was exactly the same. They came at 7:30 when I was sleep and asked if they can I told them in a half hour. When I came back at 1 the room still wasn’t clean
Read More
Gleny
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Very clean! stayed for 4 days and all good vibes .. and the staff are very kind .. Marc checked me in and he was so welcoming and kind! thank you to all the staff. definitely will be booking next time im in ATL
Tsolmon
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Room was spacious but lightning was not working and room condition was so old. Room has balcony but does not have chair or anything to sit on. Most unfortunate experience was smell. hallway and room smells so bad and made me feel sick. It was not like as it showed in the photo. Reception and valet parking person were lovely though.
Read More
Tekeisha
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

This place was amazing will definitely go back
Fallon
icon-Friends and Family
Friends and Family
2.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

My name is Fallon Alexander, and my family and I (party of 5: myself, my husband, our two children aged 13 and 5, and my mother) recently stayed at Twelve Downtown, Autograph Collection, from July 25 to July 27, 2025, in Room 1010. Unfortunately, our experience fell significantly below the standards expected of a Marriott Autograph Collection property, and I feel compelled to bring several issues to your attention for review and resolution. 1. Unexpected Valet-Only Parking Charges Upon arrival, we discovered that the only viable parking option was a mandatory valet at $40 per night—something that was not disclosed prior to arrival. We were told street parking was available but would run $45 nightly due to meter regulations. This lack of transparency set the tone for the rest of the stay. 2. Unstocked Room & Poor Guest Service After entering the room, I personally sprayed and wiped down surfaces with Lysol. The bathroom had no towels or washcloths, and it took over 15 minutes for staff to deliver them after I called down. That evening, we discovered the room also lacked basic toiletries like soap. We called again and were told someone would bring it up. When the staff member arrived, he insisted on entering the room to physically “swap” the soap—despite the fact that my 13-year-old daughter was already in the shower. I informed him of this, yet he continued to insist. While this could have been a policy issue, the tone came off as distrustful and uncomfortable. Eventually, he
Read More
Estee
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Our AC was broken. We were offered another room, which we turned down for the night as it was already very late and we had a long dat of travel behind us. The next day, maintenance was supposed to work on it the next day. Upon entering our room, it was 72 degrees, however, the AC broke again that same night and we had to sleep again in a hot room. At one point the temp was 80 degrees.The hotel offered us 10,000 Bonvoy miles, however, I do not feel that makes up for the discomfort during our stay at a pretty expensive hotel
Read More
Brianna
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Great hotel!
Michelle
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

My stay was amazing. The gentleman at the front desk was very welcoming and fast with the check in process. The valet attendant. Was super nice and sweet! I ate at their restaurant and the chef was sweet he checked up on me, the waitress she was so sweet and polite. I wish I have gotten everyone name. But a great experience all 10 across the board from ME!
Read More
JaQuana
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

I LOVED everything about the property
Cristian
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Well located, friendly staff, they let us do the check in earlier
Aribania
icon-Business Family
Business Family
8.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Convenient place to stay while I was visiting Atlanta from my daughters graduation
Verified traveler
10.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

excellent room. a bit poor they don’t restock water though unless you are a certain level of marriott rewards. lovely pool. only 4 foot deep thought
vicky
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

When I booked the hotel, it seemed amazing and when we arrived at the hotel, I was like huh I needed help with my luggage, but the Bellman wasn’t there, but that was OK. There was a cart from the minute. We walked in the staff went above and beyond to take care of everything we needed, including fixing my air conditioner in my room within an hour of me being there. The food was great. The rooms are beautiful. The staff was great. The bartender makes an amazing cocktail and I can’t wait to come back with my daughter and my other girls A+ plus.
Read More
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Others 4 Twelve Downtown, Autograph Collection

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.6
Very Good
From 968 reviews
Cleanliness

9.0

Room Comfort

8.8

Location

9.0

Service and Facilites

8.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Twelve Downtown, Autograph Collection

Number of reviews per page
20
40
Top reviews
Matthew
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Decent property. Close to the Aquarium. Lots of space in suite but could be utilized better. Some street noise. Friendly professional staff but stingy with towels for some reason. Some websites suggest there is a self-parking option but appeared to be entirely valet. Overall recommended.
Jessica
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Rooms were spacious, updated and comfortable. Staff were very helpful, friendly and accommodating. Property within walking distance to aquarium, park and Mercedes stadium. I would return!
Babatunde
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

It's locations
Robin
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The valet attendant was friendly and so helpful! We checked in with Marc and he was fabulous! We enjoyed some college football banter about our favorite teams! We was very helpful and treated us so great as we were there celebrating our birthdays! We checked out this morning and the lady who assisted us was fantastic as well! Didn’t get her name but I do remember her name tag said manager! We had a great stay!!
Read More
Nathan
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Great accommodations, excellent location, with easy access to surrounding entertainment.
Kalesha
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

It was a 10/10 stay from the moment we pulled up to valet from the time we checked out. The lady at the front desk was so sweet when we checked in and the food at the restaurant there was AMAZING. The room was so spacious, very clean and amazing view
Mai-Lan
icon-Business Family
Business Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Very responsive staff .. my son has a lot of allergies and the chef at the restaurant personally took care of his meal… The twelve collection staff was amazing… professional… beautiful rooms … spacious the kitchen was 10/10 … Family of 7
Kevin
icon-Leisure with Friends
Leisure with Friends
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Overall the stay was good. Room was everything you could’ve hoped for. Most things worked out except for a couple. The room itself beautiful Spacious, lots of cool stuff as a bonus. But first thing I saw was that the ice maker did not work. It would dispense one or 2 thing of ice and that’s it. After the first night. I noticed after we left around 10 and came back around 1. That house keeping had not come. That’s when I realized I had to click the button to have them come in. So I went to click it and it didn’t work because it was smashed in. Again didn’t see it to be a problem. I had an appointment at 3 and while there after the front agent La’marcus (who did an absolutely amazing job because I didn’t not know that I could not use tap so while my card wasn’t working he took his time and never treated me lesser) told me he connected my account to the room (so I can use the app for request and other features) it was not connected. Again I didn’t see it as a problem. I called the hotel around 3:30 and let the agent know about the button and if she could have them come and clean as soon as possible. I also asked if there was a way for her to attach my rewards number to the room (due to me knowing that it’s possible from other trips) she said I’d have to wait until I come back in. I got back to my room around 5:50/6pm and it was exactly the same. They came at 7:30 when I was sleep and asked if they can I told them in a half hour. When I came back at 1 the room still wasn’t clean
Read More
Gleny
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Very clean! stayed for 4 days and all good vibes .. and the staff are very kind .. Marc checked me in and he was so welcoming and kind! thank you to all the staff. definitely will be booking next time im in ATL
Tsolmon
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Room was spacious but lightning was not working and room condition was so old. Room has balcony but does not have chair or anything to sit on. Most unfortunate experience was smell. hallway and room smells so bad and made me feel sick. It was not like as it showed in the photo. Reception and valet parking person were lovely though.
Read More
Tekeisha
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

This place was amazing will definitely go back
Fallon
icon-Friends and Family
Friends and Family
2.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

My name is Fallon Alexander, and my family and I (party of 5: myself, my husband, our two children aged 13 and 5, and my mother) recently stayed at Twelve Downtown, Autograph Collection, from July 25 to July 27, 2025, in Room 1010. Unfortunately, our experience fell significantly below the standards expected of a Marriott Autograph Collection property, and I feel compelled to bring several issues to your attention for review and resolution. 1. Unexpected Valet-Only Parking Charges Upon arrival, we discovered that the only viable parking option was a mandatory valet at $40 per night—something that was not disclosed prior to arrival. We were told street parking was available but would run $45 nightly due to meter regulations. This lack of transparency set the tone for the rest of the stay. 2. Unstocked Room & Poor Guest Service After entering the room, I personally sprayed and wiped down surfaces with Lysol. The bathroom had no towels or washcloths, and it took over 15 minutes for staff to deliver them after I called down. That evening, we discovered the room also lacked basic toiletries like soap. We called again and were told someone would bring it up. When the staff member arrived, he insisted on entering the room to physically “swap” the soap—despite the fact that my 13-year-old daughter was already in the shower. I informed him of this, yet he continued to insist. While this could have been a policy issue, the tone came off as distrustful and uncomfortable. Eventually, he
Read More
Estee
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Our AC was broken. We were offered another room, which we turned down for the night as it was already very late and we had a long dat of travel behind us. The next day, maintenance was supposed to work on it the next day. Upon entering our room, it was 72 degrees, however, the AC broke again that same night and we had to sleep again in a hot room. At one point the temp was 80 degrees.The hotel offered us 10,000 Bonvoy miles, however, I do not feel that makes up for the discomfort during our stay at a pretty expensive hotel
Read More
Brianna
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Great hotel!
Michelle
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

My stay was amazing. The gentleman at the front desk was very welcoming and fast with the check in process. The valet attendant. Was super nice and sweet! I ate at their restaurant and the chef was sweet he checked up on me, the waitress she was so sweet and polite. I wish I have gotten everyone name. But a great experience all 10 across the board from ME!
Read More
JaQuana
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

I LOVED everything about the property
Cristian
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Well located, friendly staff, they let us do the check in earlier
Aribania
icon-Business Family
Business Family
8.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Convenient place to stay while I was visiting Atlanta from my daughters graduation
Verified traveler
10.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

excellent room. a bit poor they don’t restock water though unless you are a certain level of marriott rewards. lovely pool. only 4 foot deep thought
vicky
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

When I booked the hotel, it seemed amazing and when we arrived at the hotel, I was like huh I needed help with my luggage, but the Bellman wasn’t there, but that was OK. There was a cart from the minute. We walked in the staff went above and beyond to take care of everything we needed, including fixing my air conditioner in my room within an hour of me being there. The food was great. The rooms are beautiful. The staff was great. The bartender makes an amazing cocktail and I can’t wait to come back with my daughter and my other girls A+ plus.
Read More
Number of reviews per page
20
40