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Twelve Downtown, Autograph Collection

Hotel
8.6
/10
Sangat Baik
968 ulasan

Apa yang Dikatakan Tetamu Mengenai Penginapan Mereka

Matthew
10.0
/ 10
Decent property. Close to the Aquarium. Lots of space in suite but could be utilized better. Some street noise. Friendly professional staff but stingy with towels for some reason. Some websites suggest there is a self-parking option but appeared to be entirely valet. Overall recommended.
Lihat terjemahan
Jessica
10.0
/ 10
Rooms were spacious, updated and comfortable. Staff were very helpful, friendly and accommodating. Property within walking distance to aquarium, park and Mercedes stadium. I would return!
Lihat terjemahan
Robin
10.0
/ 10
The valet attendant was friendly and so helpful! We checked in with Marc and he was fabulous! We enjoyed some college football banter about our favorite teams! We was very helpful and treated us so great as we were there celebrating our birthdays! We checked out this morning and the lady who assisted us was fantastic as well! Didn’t get her name but I do remember her name tag said manager! We had a great stay!!
Lihat terjemahan
Di Kawasan
Lihat Peta
400 West Peachtree Street NW, Atlanta, Fulton County, Georgia, United States, 30308

Kemudahan Utama

Lihat Lebih
Restoran
Kolam Renang
Meja Depan 24 jam
Parkir
WiFi
Lif
Twelve Downtown, Autograph Collection ialah sebuah hotel dalam kawasan persekitaran yang baik, yang terletak di Atlanta. Meja depan 24 jam tersedia untuk memberikan perkhidmatan kepada anda, dari daftar masuk hingga ke daftar keluar, atau sebarang bantuan yang anda perlukan. Jika anda inginkan lebih lagi, jangan ragu untuk bertanya kepada meja depan, kami sentiasa bersedia untuk memenuhi permintaan anda.
Lihat Lebih
Log masuk berjaya!
Sekarang anda boleh menikmati lebih banyak manfaat, termasuk pilihan untuk membuat pembayaran menjelang tarikh penginapan anda!

Persekitaran Twelve Downtown, Autograph Collection

400 West Peachtree Street NW, Atlanta, Fulton County, Georgia, United States, 30308
Temui Lebih Banyak Tempat
Lain-lain Twelve Downtown, Autograph Collection
Lain-lain 2 Twelve Downtown, Autograph Collection

Ketahui Lebih Lanjut Mengenai Twelve Downtown, Autograph Collection

Lokasi


Twelve Downtown, Autograph Collection ialah sebuah hotel dalam kawasan persekitaran yang baik, yang terletak di Atlanta.

Tentang Twelve Downtown, Autograph Collection

Bersiaplah untuk mendapatkan pengalaman penginapan yang tidak dapat dilupakan dengan adanya perkhidmatan eksklusif yang lengkap dengan pelbagai kemudahan untuk memenuhi semua keperluan anda.

Pusat kecergasan hotel ini adalah yang wajib dicuba semasa penginapan anda di sini.

Nikmati hari yang menyeronokkan dan santai di kolam, sama ada anda mengembara secara solo atau bersama orang yang tersayang.

Meja depan 24 jam tersedia untuk memberikan perkhidmatan kepada anda, dari daftar masuk hingga ke daftar keluar, atau sebarang bantuan yang anda perlukan. Jika anda inginkan lebih lagi, jangan ragu untuk bertanya kepada meja depan, kami sentiasa bersedia untuk memenuhi permintaan anda.

Nikmati hidangan kegemaran anda dengan makanan istimewa dari Twelve Downtown, Autograph Collection eksklusif untuk anda.

Twelve Downtown, Autograph Collection adalah hotel yang memberikan keselesaan hebat dan perkhidmatan terbaik menurut kebanyakan tetamu hotel ini.

Dapatkan saat yang berharga dan tidak dapat dilupakan sepanjang penginapan anda di Twelve Downtown, Autograph Collection.

Semua kemudahan dari Twelve Downtown, Autograph Collection

Lain-lain Twelve Downtown, Autograph Collection
Lain-lain

Perkhidmatan Hotel

  • Perkhidmatan dobi
  • Lawatan
  • Kakitangan berbilang bahasa
  • Suratkhabar di lobi
  • Perkhidmatan perkahwinan
  • Penyimpanan bagasi
  • Daftar keluar ekspres
  • Penjaga pintu
  • Penyambut tetamu 24 jam
  • Pekerja rencam

Aktiviti

  • Barbeku
  • Kawasan berkelah
  • Taman
  • Kolam renang terbuka
  • Kabana kolam renang
  • Kerusi berjemur kolam renang

Kemudahan Perniagaan

  • Kemudahan mesyuarat
  • Bilik persidangan
  • Pusat persidangan
  • Bilik persidangan
  • Pusat perniagaan

Umum

  • Dewan besar
  • Dewan sambutan
  • Parkir (surcaj)
  • Teres

Kemudahan Umum

  • OTHER
  • Lif
  • Restoran
  • Kawasan bebas rokok

Makanan dan Minuman

  • Bar
  • Sarapan

Kemudahan Berhampiran

  • Kedai runcit
  • Salun rambut

Pengangkutan

  • Parkir valet dengan surcaj

Kemudahan Internet

  • WiFi percuma

Kemudahan Dalam Bilik

  • TV

Sukan & Rekreasi

  • Kecergasan

Polisi Penginapan & Maklumat Umum di Twelve Downtown, Autograph Collection

Nota Penting
  • Fi untuk sarapan pesanan masak: kira-kira USD 10 hingga 30.00 seorang
  • Fi letak kenderaan valet: USD40 sehari (keistimewaan masuk/keluar)
  • Bayaran haiwan kesayangan: USD 150 setiap penginapan, sepenginapan
  • Haiwan perkhidmatan terkecuali daripada fi
  • Daftar keluar lewat tersedia dengan fi (tertakluk pada ketersediaan)

Senarai di atas mungkin tidak menyeluruh. Bayaran dan deposit mungkin tidak merangkumi cukai dan tertakluk kepada perubahan.

Anda akan diminta membayar caj-caj berikut di hartanah. Fi mungkin termasuk cukai yang berkenaan:

  • Deposit: USD 75 semalam

Kami telah menyertakan semua caj yang disediakan kepada kami oleh hartanah.

  • Bayaran tetamu tambahan mungkin dikenakan dan berbeza mengikut dasar hartanah
  • Pengenalan bergambar keluaran kerajaan dan kad kredit, kad debit atau deposit tunai mungkin diperlukan semasa daftar masuk untuk bayaran sampingan
  • Permintaan khas adalah tertakluk kepada ketersediaan semasa daftar masuk dan boleh dikenakan bayaran tambahan; permintaan khas tidak dapat dijamin
  • Hartanah ini menerima kad kredit; wang tunai tidak diterima
  • Transaksi tanpa tunai tersedia
  • Ciri-ciri keselamatan di hartanah ini termasuk pengesan karbon monoksida, pemadam api, pengesan asap, sistem keselamatan, dan alat pertolongan cemas
  • Hartanah ini mempunyai ruang luar, seperti balkoni, laman dalam, teres, yang mungkin tidak sesuai untuk kanak-kanak; jika anda mempunyai kebimbangan, kami mengesyorkan agar anda menghubungi hartanah sebelum ketibaan anda untuk mengesahkan jika pihak hartanah dapat menempatkan anda di bilik yang sesuai
  • Hartanah ini dibersihkan secara profesional
  • Hartanah ini menegaskan bahawa amalan pembersihan dan penyahjangkitan dilakukan mengikut garis panduan Commitment to Clean (Marriott)

Kakitangan meja hadapan akan menyambut tetamu ketika ketibaan di hartanah.

Kemudahan berikut ditutup secara bermusim setiap tahun. Ia akan ditutup dari 13 Oktober sehingga 25 Mei:
  • Kolam renang

Hotel only accepts guests with minimum age of 21

Masa Daftar Masuk/Daftar Keluar

Daftar masuk:
Dari 15:00
Daftar keluar:
Sebelum 12:00
Polisi hotel belum tersedia.

Maklumat Umum

Kemudahan Popular
Restoran, Kolam Renang, Meja Depan 24 jam, Parkir, WiFi, Lif
Masa Daftar Masuk / Daftar Keluar
Dari 15:00 - hingga 12:00
Ketersediaan Sarapan
Ya, hotel mempunyai bilik yang menyediakan sarapan pagi
Bilik tersedia di Twelve Downtown, Autograph Collection
102
Bilangan tingkat di Twelve Downtown, Autograph Collection
10
Fasilitas lain di Twelve Downtown, Autograph Collection
Perkhidmatan dobi, Lawatan, Kakitangan berbilang bahasa, Suratkhabar di lobi, Perkhidmatan perkahwinan

Soalan lazim tentang Twelve Downtown, Autograph Collection

Apa facilities yang tersedia di Twelve Downtown, Autograph Collection?
Berikut facilities yang ada di Twelve Downtown, Autograph Collection seperti Restoran, Kolam Renang, Meja Depan 24 jam, Parkir, WiFi, Lif. (sesetengahnya mungkin memerlukan caj tambahan):
Kapan waktu check-in & check-out di Twelve Downtown, Autograph Collection?
Masa check-in di Twelve Downtown, Autograph Collection bermula dari Dari 15:00 manakala masa check-out ialah pada Sebelum 12:00
Adakah Twelve Downtown, Autograph Collection menyediakan sarapan pagi?
Ya, Twelve Downtown, Autograph Collection menyediakan sarapan pagi. Walau bagaimanapun, anda perlu memilih bilik dengan sarapan pagi atau membayar caj tambahan jika anda menempah bilik tanpa sarapan.
Berapakah jumlah bintang yang dimiliki oleh Twelve Downtown, Autograph Collection?
Twelve Downtown, Autograph Collection ialah hotel bertaraf 4.0-bintang.
Berapakah bilangan tingkat di Twelve Downtown, Autograph Collection?
Twelve Downtown, Autograph Collection mempunyai 10 tingkat.
Lihat Semua

Lebih Banyak Ulasan Daripada Tetamu Lain di Twelve Downtown, Autograph Collection

Penilaian & Ulasan Keseluruhan Twelve Downtown, Autograph Collection

Sumber lain (968)
8.6
Sangat Baik
Daripada 968 ulasan
Kebersihan

9.0

Keselesaan Bilik

8.8

Lokasi

9.0

Perkhidmatan dan Kemudahan

8.8

Isih mengikut
Paling Relevan
Pilihan
Lihat Semua

Ulasan Pelancong Twelve Downtown, Autograph Collection

Bilangan ulasan setiap halaman
20
40
Ulasan teratas
Matthew
10.0
/10
Diulas 14 minggu yang lalu

Expedia Group verified review

Decent property. Close to the Aquarium. Lots of space in suite but could be utilized better. Some street noise. Friendly professional staff but stingy with towels for some reason. Some websites suggest there is a self-parking option but appeared to be entirely valet. Overall recommended.
Jessica
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
10.0
/10
Diulas 15 minggu yang lalu

Expedia Group verified review

Rooms were spacious, updated and comfortable. Staff were very helpful, friendly and accommodating. Property within walking distance to aquarium, park and Mercedes stadium. I would return!
Babatunde
8.0
/10
Diulas 16 minggu yang lalu

Expedia Group verified review

It's locations
Robin
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
10.0
/10
Diulas 16 minggu yang lalu

Expedia Group verified review

The valet attendant was friendly and so helpful! We checked in with Marc and he was fabulous! We enjoyed some college football banter about our favorite teams! We was very helpful and treated us so great as we were there celebrating our birthdays! We checked out this morning and the lady who assisted us was fantastic as well! Didn’t get her name but I do remember her name tag said manager! We had a great stay!!
Read More
Nathan
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
10.0
/10
Diulas 17 minggu yang lalu

Expedia Group verified review

Great accommodations, excellent location, with easy access to surrounding entertainment.
Kalesha
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
10.0
/10
Diulas 17 minggu yang lalu

Expedia Group verified review

It was a 10/10 stay from the moment we pulled up to valet from the time we checked out. The lady at the front desk was so sweet when we checked in and the food at the restaurant there was AMAZING. The room was so spacious, very clean and amazing view
Mai-Lan
icon-Perjalanan Perniagaan Percutian Keluarga
Perjalanan Perniagaan Percutian Keluarga
10.0
/10
Diulas 17 minggu yang lalu

Expedia Group verified review

Very responsive staff .. my son has a lot of allergies and the chef at the restaurant personally took care of his meal… The twelve collection staff was amazing… professional… beautiful rooms … spacious the kitchen was 10/10 … Family of 7
Kevin
icon-Rekreasi dengan Rakan
Rekreasi dengan Rakan
6.0
/10
Diulas 17 minggu yang lalu

Expedia Group verified review

Overall the stay was good. Room was everything you could’ve hoped for. Most things worked out except for a couple. The room itself beautiful Spacious, lots of cool stuff as a bonus. But first thing I saw was that the ice maker did not work. It would dispense one or 2 thing of ice and that’s it. After the first night. I noticed after we left around 10 and came back around 1. That house keeping had not come. That’s when I realized I had to click the button to have them come in. So I went to click it and it didn’t work because it was smashed in. Again didn’t see it to be a problem. I had an appointment at 3 and while there after the front agent La’marcus (who did an absolutely amazing job because I didn’t not know that I could not use tap so while my card wasn’t working he took his time and never treated me lesser) told me he connected my account to the room (so I can use the app for request and other features) it was not connected. Again I didn’t see it as a problem. I called the hotel around 3:30 and let the agent know about the button and if she could have them come and clean as soon as possible. I also asked if there was a way for her to attach my rewards number to the room (due to me knowing that it’s possible from other trips) she said I’d have to wait until I come back in. I got back to my room around 5:50/6pm and it was exactly the same. They came at 7:30 when I was sleep and asked if they can I told them in a half hour. When I came back at 1 the room still wasn’t clean
Read More
Gleny
icon-Perniagaan dan Rekreasi
Perniagaan dan Rekreasi
10.0
/10
Diulas 18 minggu yang lalu

Expedia Group verified review

Very clean! stayed for 4 days and all good vibes .. and the staff are very kind .. Marc checked me in and he was so welcoming and kind! thank you to all the staff. definitely will be booking next time im in ATL
Tsolmon
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
4.0
/10
Diulas 19 minggu yang lalu

Expedia Group verified review

Room was spacious but lightning was not working and room condition was so old. Room has balcony but does not have chair or anything to sit on. Most unfortunate experience was smell. hallway and room smells so bad and made me feel sick. It was not like as it showed in the photo. Reception and valet parking person were lovely though.
Read More
Tekeisha
10.0
/10
Diulas 19 minggu yang lalu

Hotels.com verified review

This place was amazing will definitely go back
Fallon
icon-Rakan dan Keluarga
Rakan dan Keluarga
2.0
/10
Diulas 19 minggu yang lalu

Hotels.com verified review

My name is Fallon Alexander, and my family and I (party of 5: myself, my husband, our two children aged 13 and 5, and my mother) recently stayed at Twelve Downtown, Autograph Collection, from July 25 to July 27, 2025, in Room 1010. Unfortunately, our experience fell significantly below the standards expected of a Marriott Autograph Collection property, and I feel compelled to bring several issues to your attention for review and resolution. 1. Unexpected Valet-Only Parking Charges Upon arrival, we discovered that the only viable parking option was a mandatory valet at $40 per night—something that was not disclosed prior to arrival. We were told street parking was available but would run $45 nightly due to meter regulations. This lack of transparency set the tone for the rest of the stay. 2. Unstocked Room & Poor Guest Service After entering the room, I personally sprayed and wiped down surfaces with Lysol. The bathroom had no towels or washcloths, and it took over 15 minutes for staff to deliver them after I called down. That evening, we discovered the room also lacked basic toiletries like soap. We called again and were told someone would bring it up. When the staff member arrived, he insisted on entering the room to physically “swap” the soap—despite the fact that my 13-year-old daughter was already in the shower. I informed him of this, yet he continued to insist. While this could have been a policy issue, the tone came off as distrustful and uncomfortable. Eventually, he
Read More
Estee
icon-Rakan dan Keluarga
Rakan dan Keluarga
6.0
/10
Diulas 21 minggu yang lalu

Hotels.com verified review

Our AC was broken. We were offered another room, which we turned down for the night as it was already very late and we had a long dat of travel behind us. The next day, maintenance was supposed to work on it the next day. Upon entering our room, it was 72 degrees, however, the AC broke again that same night and we had to sleep again in a hot room. At one point the temp was 80 degrees.The hotel offered us 10,000 Bonvoy miles, however, I do not feel that makes up for the discomfort during our stay at a pretty expensive hotel
Read More
Brianna
icon-Rekreasi dengan Anak
Rekreasi dengan Anak
10.0
/10
Diulas 22 minggu yang lalu

Expedia Group verified review

Great hotel!
Michelle
10.0
/10
Diulas 22 minggu yang lalu

Hotels.com verified review

My stay was amazing. The gentleman at the front desk was very welcoming and fast with the check in process. The valet attendant. Was super nice and sweet! I ate at their restaurant and the chef was sweet he checked up on me, the waitress she was so sweet and polite. I wish I have gotten everyone name. But a great experience all 10 across the board from ME!
Read More
JaQuana
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
10.0
/10
Diulas 22 minggu yang lalu

Expedia Group verified review

I LOVED everything about the property
Cristian
icon-Rakan dan Keluarga
Rakan dan Keluarga
10.0
/10
Diulas 22 minggu yang lalu

Hotels.com verified review

Well located, friendly staff, they let us do the check in earlier
Aribania
icon-Perjalanan Perniagaan Percutian Keluarga
Perjalanan Perniagaan Percutian Keluarga
8.0
/10
Diulas 23 minggu yang lalu

Expedia Group verified review

Convenient place to stay while I was visiting Atlanta from my daughters graduation
Verified traveler
10.0
/10
Diulas 24 minggu yang lalu

Hotels.com verified review

excellent room. a bit poor they don’t restock water though unless you are a certain level of marriott rewards. lovely pool. only 4 foot deep thought
vicky
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
10.0
/10
Diulas 25 minggu yang lalu

Expedia Group verified review

When I booked the hotel, it seemed amazing and when we arrived at the hotel, I was like huh I needed help with my luggage, but the Bellman wasn’t there, but that was OK. There was a cart from the minute. We walked in the staff went above and beyond to take care of everything we needed, including fixing my air conditioner in my room within an hour of me being there. The food was great. The rooms are beautiful. The staff was great. The bartender makes an amazing cocktail and I can’t wait to come back with my daughter and my other girls A+ plus.
Read More
Bilangan ulasan setiap halaman
20
40

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Lain-lain 4 Twelve Downtown, Autograph Collection

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Penilaian & Ulasan Keseluruhan Twelve Downtown, Autograph Collection

Sumber lain (968)
8.6
Sangat Baik
Daripada 968 ulasan
Kebersihan

9.0

Keselesaan Bilik

8.8

Lokasi

9.0

Perkhidmatan dan Kemudahan

8.8

Isih mengikut
Paling Relevan
Pilihan
Lihat Semua

Ulasan Pelancong Twelve Downtown, Autograph Collection

Bilangan ulasan setiap halaman
20
40
Ulasan teratas
Matthew
10.0
/10
Diulas 14 minggu yang lalu

Expedia Group verified review

Decent property. Close to the Aquarium. Lots of space in suite but could be utilized better. Some street noise. Friendly professional staff but stingy with towels for some reason. Some websites suggest there is a self-parking option but appeared to be entirely valet. Overall recommended.
Jessica
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
10.0
/10
Diulas 15 minggu yang lalu

Expedia Group verified review

Rooms were spacious, updated and comfortable. Staff were very helpful, friendly and accommodating. Property within walking distance to aquarium, park and Mercedes stadium. I would return!
Babatunde
8.0
/10
Diulas 16 minggu yang lalu

Expedia Group verified review

It's locations
Robin
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
10.0
/10
Diulas 16 minggu yang lalu

Expedia Group verified review

The valet attendant was friendly and so helpful! We checked in with Marc and he was fabulous! We enjoyed some college football banter about our favorite teams! We was very helpful and treated us so great as we were there celebrating our birthdays! We checked out this morning and the lady who assisted us was fantastic as well! Didn’t get her name but I do remember her name tag said manager! We had a great stay!!
Read More
Nathan
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
10.0
/10
Diulas 17 minggu yang lalu

Expedia Group verified review

Great accommodations, excellent location, with easy access to surrounding entertainment.
Kalesha
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
10.0
/10
Diulas 17 minggu yang lalu

Expedia Group verified review

It was a 10/10 stay from the moment we pulled up to valet from the time we checked out. The lady at the front desk was so sweet when we checked in and the food at the restaurant there was AMAZING. The room was so spacious, very clean and amazing view
Mai-Lan
icon-Perjalanan Perniagaan Percutian Keluarga
Perjalanan Perniagaan Percutian Keluarga
10.0
/10
Diulas 17 minggu yang lalu

Expedia Group verified review

Very responsive staff .. my son has a lot of allergies and the chef at the restaurant personally took care of his meal… The twelve collection staff was amazing… professional… beautiful rooms … spacious the kitchen was 10/10 … Family of 7
Kevin
icon-Rekreasi dengan Rakan
Rekreasi dengan Rakan
6.0
/10
Diulas 17 minggu yang lalu

Expedia Group verified review

Overall the stay was good. Room was everything you could’ve hoped for. Most things worked out except for a couple. The room itself beautiful Spacious, lots of cool stuff as a bonus. But first thing I saw was that the ice maker did not work. It would dispense one or 2 thing of ice and that’s it. After the first night. I noticed after we left around 10 and came back around 1. That house keeping had not come. That’s when I realized I had to click the button to have them come in. So I went to click it and it didn’t work because it was smashed in. Again didn’t see it to be a problem. I had an appointment at 3 and while there after the front agent La’marcus (who did an absolutely amazing job because I didn’t not know that I could not use tap so while my card wasn’t working he took his time and never treated me lesser) told me he connected my account to the room (so I can use the app for request and other features) it was not connected. Again I didn’t see it as a problem. I called the hotel around 3:30 and let the agent know about the button and if she could have them come and clean as soon as possible. I also asked if there was a way for her to attach my rewards number to the room (due to me knowing that it’s possible from other trips) she said I’d have to wait until I come back in. I got back to my room around 5:50/6pm and it was exactly the same. They came at 7:30 when I was sleep and asked if they can I told them in a half hour. When I came back at 1 the room still wasn’t clean
Read More
Gleny
icon-Perniagaan dan Rekreasi
Perniagaan dan Rekreasi
10.0
/10
Diulas 18 minggu yang lalu

Expedia Group verified review

Very clean! stayed for 4 days and all good vibes .. and the staff are very kind .. Marc checked me in and he was so welcoming and kind! thank you to all the staff. definitely will be booking next time im in ATL
Tsolmon
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
4.0
/10
Diulas 19 minggu yang lalu

Expedia Group verified review

Room was spacious but lightning was not working and room condition was so old. Room has balcony but does not have chair or anything to sit on. Most unfortunate experience was smell. hallway and room smells so bad and made me feel sick. It was not like as it showed in the photo. Reception and valet parking person were lovely though.
Read More
Tekeisha
10.0
/10
Diulas 19 minggu yang lalu

Hotels.com verified review

This place was amazing will definitely go back
Fallon
icon-Rakan dan Keluarga
Rakan dan Keluarga
2.0
/10
Diulas 19 minggu yang lalu

Hotels.com verified review

My name is Fallon Alexander, and my family and I (party of 5: myself, my husband, our two children aged 13 and 5, and my mother) recently stayed at Twelve Downtown, Autograph Collection, from July 25 to July 27, 2025, in Room 1010. Unfortunately, our experience fell significantly below the standards expected of a Marriott Autograph Collection property, and I feel compelled to bring several issues to your attention for review and resolution. 1. Unexpected Valet-Only Parking Charges Upon arrival, we discovered that the only viable parking option was a mandatory valet at $40 per night—something that was not disclosed prior to arrival. We were told street parking was available but would run $45 nightly due to meter regulations. This lack of transparency set the tone for the rest of the stay. 2. Unstocked Room & Poor Guest Service After entering the room, I personally sprayed and wiped down surfaces with Lysol. The bathroom had no towels or washcloths, and it took over 15 minutes for staff to deliver them after I called down. That evening, we discovered the room also lacked basic toiletries like soap. We called again and were told someone would bring it up. When the staff member arrived, he insisted on entering the room to physically “swap” the soap—despite the fact that my 13-year-old daughter was already in the shower. I informed him of this, yet he continued to insist. While this could have been a policy issue, the tone came off as distrustful and uncomfortable. Eventually, he
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Estee
icon-Rakan dan Keluarga
Rakan dan Keluarga
6.0
/10
Diulas 21 minggu yang lalu

Hotels.com verified review

Our AC was broken. We were offered another room, which we turned down for the night as it was already very late and we had a long dat of travel behind us. The next day, maintenance was supposed to work on it the next day. Upon entering our room, it was 72 degrees, however, the AC broke again that same night and we had to sleep again in a hot room. At one point the temp was 80 degrees.The hotel offered us 10,000 Bonvoy miles, however, I do not feel that makes up for the discomfort during our stay at a pretty expensive hotel
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Brianna
icon-Rekreasi dengan Anak
Rekreasi dengan Anak
10.0
/10
Diulas 22 minggu yang lalu

Expedia Group verified review

Great hotel!
Michelle
10.0
/10
Diulas 22 minggu yang lalu

Hotels.com verified review

My stay was amazing. The gentleman at the front desk was very welcoming and fast with the check in process. The valet attendant. Was super nice and sweet! I ate at their restaurant and the chef was sweet he checked up on me, the waitress she was so sweet and polite. I wish I have gotten everyone name. But a great experience all 10 across the board from ME!
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JaQuana
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
10.0
/10
Diulas 22 minggu yang lalu

Expedia Group verified review

I LOVED everything about the property
Cristian
icon-Rakan dan Keluarga
Rakan dan Keluarga
10.0
/10
Diulas 22 minggu yang lalu

Hotels.com verified review

Well located, friendly staff, they let us do the check in earlier
Aribania
icon-Perjalanan Perniagaan Percutian Keluarga
Perjalanan Perniagaan Percutian Keluarga
8.0
/10
Diulas 23 minggu yang lalu

Expedia Group verified review

Convenient place to stay while I was visiting Atlanta from my daughters graduation
Verified traveler
10.0
/10
Diulas 24 minggu yang lalu

Hotels.com verified review

excellent room. a bit poor they don’t restock water though unless you are a certain level of marriott rewards. lovely pool. only 4 foot deep thought
vicky
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
10.0
/10
Diulas 25 minggu yang lalu

Expedia Group verified review

When I booked the hotel, it seemed amazing and when we arrived at the hotel, I was like huh I needed help with my luggage, but the Bellman wasn’t there, but that was OK. There was a cart from the minute. We walked in the staff went above and beyond to take care of everything we needed, including fixing my air conditioner in my room within an hour of me being there. The food was great. The rooms are beautiful. The staff was great. The bartender makes an amazing cocktail and I can’t wait to come back with my daughter and my other girls A+ plus.
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