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Dalat Palace Heritage Hotel
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Dalat Palace Heritage Hotel
Hotels
8.8
/10
Very Good
301 reviews
What Guests Say About Their Stay
Nguyen T. T. T.
9.7
/ 10
Magnificent beautiful room, luxurious, enthusiastic concierge reception. However the bed is a bit high. Nice view, good food, more diverse dishes are needed.
In the Area
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02 Tran Phu Street, Ward 3, Da Lat, Lam Dong Province, Vietnam
Main Facilities
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Restaurant
24-Hour Front Desk
Parking
Elevator
WiFi
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Available Room Types in Dalat Palace Heritage Hotel
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What's around Dalat Palace Heritage Hotel
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02 Tran Phu Street, Ward 3, Da Lat, Lam Dong Province, Vietnam
Discover More About Dalat Palace Heritage Hotel
Location
Dalat Palace Heritage Hotel is a hotel in a good neighborhood, which is located at Ward 3.
About Dalat Palace Heritage Hotel
Experience a unique stay at the historical building of Dalat Palace Heritage Hotel, which you rarely find in other places.
Dalat Palace Heritage Hotel is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.
The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Dalat Palace Heritage Hotel exclusively for you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
Dalat Palace Heritage Hotel is a hotel with great comfort and excellent service according to most hotel's guests.
Get precious and unforgettable moment during your stay at Dalat Palace Heritage Hotel.
All facilities in Dalat Palace Heritage Hotel
Common Space
Lobby
Exterior
Bedroom
Others
Public Facilities
- Parking
- Elevator
- 24-hour room service
- Restaurant
- Breakfast restaurant
- Dinner restaurant
- Lunch restaurant
- Room service
- Safety deposit box
- WiFi in public area
Hotel Services
- Bellhop
- Concierge
- Money changer
- 24-hour Receptionist
- 24-hour security
- Laundry service
- Luggage storage
- Porter
- Tours
- Wedding service
Food and Drinks
- A la carte dinner
- A la carte lunch
- Bar
- Breakfast
- Buffet breakfast
- Gala dinner
- Bar
Things to Do
- Children play area
- Garden
- Health club
- Library
- Massage
- Sauna
- Spa
In-room Facilities
- Cable TV
- Desk
- Hairdryer
- In-room safe
- Minibar
- Shower
- TV
Transportation
- Limo or town car service
- Secure parking
- Valet parking
General
- Non-smoking room
- Smoking area
- Terrace
Nearby Facilities
- ATM/Banking
- Supermarket
Kids and Pets
- Babysitting with surcharge
Shuttle Service
- Airport transfer (surcharge)
Business Facilities
- Business center
Sports and Recreations
- Golf course
Clean Stay for Your Worry-Free Journey
Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
Accommodation that enforces hygiene standards set by authorities of the countryLearn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check
Accommodation Policy & General Information in Dalat Palace Heritage Hotel
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 12:00
General Check-in Instructions
Chính sách trẻ em: - Tối đa 2 (hai) em bé dưới 6 (sáu) tuổi nghỉ cùng giường với bố mẹ không tính phí. - Trẻ em từ 6 (bốn) đến 11 (mười một) tuổi phải trả phụ thu theo qui định của khách sạn tại thời điểm nhận phòng là 250.000 VND mỗi bé - Trẻ từ 12 tuổi trở lên sẽ được tính như người lớn. Child policy: - Maximum 2 (two) children under 6 (six) ages sharing existing bed with parents without surcharge. - Children from 6 (six) ages sharing existing bed with parents shall be charged VND 250,000 per child upon check in. - Children from 12 (twelve) years old shall be charged as adults.
Extra Breakfast
Accommodation charges VND 500,000/guest for extra breakfast.
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General Information
Popular Facilities | Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi |
Check-In / Check-Out Time | From 14:00 - Before 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Dalat Palace Heritage Hotel | 68 |
Number of floors in Dalat Palace Heritage Hotel | 2 |
Another facilities in Dalat Palace Heritage Hotel | 24-hour room service, Breakfast restaurant, Dinner restaurant, Lunch restaurant, Room service |
Frequently asked question in Dalat Palace Heritage Hotel
What are available facilities at Dalat Palace Heritage Hotel?
There are top facilites at Dalat Palace Heritage Hotel such as Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Dalat Palace Heritage Hotel?
The standard check-in time at Dalat Palace Heritage Hotel is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Dalat Palace Heritage Hotel provide breakfast?
Yes, Dalat Palace Heritage Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in Dalat Palace Heritage Hotel
Traveloka (86)
Other sources (215)
8.8
Very Good
From 215 reviews
Cleanliness
8.8
Room Comfort
8.4
Location
9.4
Service and Facilites
8.8
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Traveler Reviews Dalat Palace Heritage Hotel
Number of reviews per page
20
40
Top reviews
Bach
Leisure with Partner
8.0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
This is a very special hotel dedicated to the classics French Renaissance design. Magnificent views of the lake and surrounding mountains. We enjoyed our 2-day stay.
Lisa
2.0
/10
Reviewed 22 week(s) ago
Expedia Group verified review
Very very dirty moldy showers. They reuse disposable slippers. I requested a new one and they brought up another used one with visible foot imprints. No way is this property 5 stars.
Tuan
Leisure
8.0
/10
Reviewed 23 week(s) ago
Expedia Group verified review
The suite is large and the view is gorgeous. The staff is very attentive and courteous. Food buffet needs more selection. Tea time service needs to be more attentive. Front desk needs to carry small changes in case customers need money for tips. Over all it’s a very unique antique hotel. Make you feel like a king for a day
lisa
10.0
/10
Reviewed 30 week(s) ago
Expedia Group verified review
Historical! Classical!
Kim Oanh
Leisure Family
10.0
/10
Reviewed 36 week(s) ago
Expedia Group verified review
Beautiful garden
Dan
Leisure with Partner
10.0
/10
Reviewed 45 week(s) ago
Expedia Group verified review
It’s a heritage hotel with a royal decoration.
Cary
Friends and Family
10.0
/10
Reviewed 56 week(s) ago
Hotels.com verified review
This is an exceptional property that transports you through time back to the 1920's and the Colonial Period of Vietnam. I'm talking white glove service from bellman in caps and tails. Very cool experience and they try very hard to provide top-notch service. The location is walking distance to the night market which is a bit of a problem because the night market is LOUD. I can't fault the hotel for that, but we booked the priciest suites which faced the lake, but the night market is on the other side of the lake, so perhaps rooms facing the other direction would be quieter. The property could really use a swimming pool, but otherwise, it was an exceptional experience. Note that the afternoon tea and the breakfast buffet are loaded with lots of good-looking options, but most of them are disappointing when it comes to taste and texture. Great coffee drinks for the afternoon tea, though. I highly recommend trying the Dalat pizza -- not like anything else I've ever had, but we loved it and got several at the night market. And the temperature in Dalat was insanely pleasant after the heat and humidity of Ho Chi Minh City.
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Murray
Leisure with Partner
10.0
/10
Reviewed 60 week(s) ago
Expedia Group verified review
This was my first trip to this fine property and quite honestly, I could not imagine going to DaLat and staying anywhere else. The service was excellent, the room and the view was perfect, and the bar fixed just a wonderful Gin and Tonic. While sitting out on the expansive veranda during a soft summer rain that blew in, I felt transported back in time. I remarked to my fiance that I felt like I was in a Graham Greene novel. Just sitting there enjoying my G and T made the long trip to Vietnam worthwhile.
We took advantage of the breakfast in the morning and the high tea in the evening. Everything about the hotel was just perfect. The room was great, the view was stellar, and food was wonderful.
The manager, the assistant manager, and the front desk staff were all so nice and professional. The bellman were great as well. I can not thing of a single negative thing about this grand old hotel..
My only regret was that we only stayed for a couple of nights. When I return to DaLat you can be assured that I will staying at the Palace Hotel with all of its charm and elegance.
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Caroline
10.0
/10
Reviewed 66 week(s) ago
Hotels.com verified review
Great staff! Very nice hotel.
Anson
10.0
/10
Reviewed 66 week(s) ago
Hotels.com verified review
Good service
Thomas
Leisure
10.0
/10
Reviewed 75 week(s) ago
Expedia Group verified review
This is a beautiful, ornate, first-class hotel. The room furnishings are high quality. The service is also high quality. It's about a 5-minute walk to the lake and seven minutes to the night market.
Phillip
10.0
/10
Reviewed 76 week(s) ago
Expedia Group verified review
Old hotel but great place to relax, enjoy beautiful view and let your mind took you back to period where the King lived in this city. Great experience.
PHUONG THAO
Leisure with Partner
10.0
/10
Reviewed 88 week(s) ago
Expedia Group verified review
The hotel is on top of the hill with a wonderful view of Xuân Huong lake. The property has lush greenery with flowers in bloom! Excellent breakfast buffet and afternoon tea! The room was very spacious with balcony! Our room was a little noisy and so they gave us a complimentary upgrade! We stayed here for 5 nights and looking forward to stay here again on our next trip!
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JIA
Leisure Family
10.0
/10
Reviewed 104 week(s) ago
Expedia Group verified review
As good as before.
JIA
Friends and Family
10.0
/10
Reviewed 104 week(s) ago
Hotels.com verified review
Still as good as before.
TuanKhanh
Leisure Family
8.0
/10
Reviewed 112 week(s) ago
Expedia Group verified review
Location: 5/5
Hotel is in a great location with a superb view of the lake.
Room: 4/5
We stayed in the wing that was built in 2017. However, due to poor maintenance, it seemed to have degraded much more than its age. The rooms are nicely decorated and large. The wooden doors and windows with plantation style shutter doors is a nice touch.
General Areas: 3/5
The hotel has great potential and must have been very nice many years ago. But due to lack of maintenance or poor repair works, it made the hotel look more like a 3-star hotel. You can see areas where they sloppy fixed the marble steps or duct taped things.
Services: 3/5
Services is a key area for improvement. The staff is nice but lacks proper training. They seemed very stiff and did not smile much. It’s definitely a lack of good management issue. Our room came with afternoon tea and sweets. While the cakes/cookies section was extensive, they limited us to ONE free coffee or tea per person. Really? A 5-star hotel?
Breakfast: 4/5
There is a decent selection of breakfast items. However, it was not as tasty as many other hotels/resorts we stayed at in Asia.
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Verified traveler
8.0
/10
Reviewed 124 week(s) ago
Hotels.com verified review
Water pressure isn’t great, gym need a rubber ant-slip mat, tile floor is supper slippery. Doors& windows need soundproofing
Elizer Neil
Friends and Family
8.0
/10
Reviewed 234 week(s) ago
Hotels.com verified review
Booked 2 rooms of the same value but 1 room was smaller. Could have been better if they gave us the traverse rooms which was available. The kids room were not open also which kids looked up to.
Thi xuan yen
Business
4.0
/10
Reviewed 267 week(s) ago
Hotels.com verified review
Not so good if you compare with the amount which you spent
Gabriella
Leisure with Partner
8.0
/10
Reviewed 285 week(s) ago
Expedia Group verified review
The hotel is in a beautiful location overlooking the lake. The rooms are large and airy and have a grand bathroom. Plenty of hot water and spacious.
There was a problem during our stay (3 nights) with a motorbike at the bottom of the grand drive with attached loud speaker advertising from 8am to 6pm daily. The short and very noisy text was on a continuous loop. The hotel staff were unable to deal with this as the motorbike was not on their land. For a luxury hotel ( and its guests )this noise pollution is a serious problem.
The location gives easy access to the lake and old town, watch out though as you cross the road, motorbikes comes from all directions, perhaps the hotel could ask one of the very many staff to help elderly or infirm guests over the road ?
This doesn’t detract from the overall charm of the hotel or the good intentions from the staff.
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Number of reviews per page
20
40
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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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