Diamond Stars Ben Tre Hotel

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9.0
/10
Exceptional
369 reviews

What Guests Say About Their Stay

Verified Traveler

10.0
/ 10
My family had a great time at this beautiful hotel. It's clean, the rooms are large, nice staff. We will be back here soon.

Oanh V.

9.6
/ 10
Super friendly staff, nice room, new, clean. Ideal destination every time you have free time
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D***h

9.4
/ 10
Excellent. The receptionist was very attentive and enthusiastic. The room had a great view of the Ben Tre River and was clean. The hotel has a beautiful swimming pool.
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Pham V. H.

9.7
/ 10
Very good, great staff, worth the experience and will come back next time, love hotel Diamond Stars 5 like Ben Tre
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Trm P.

10.0
/ 10
Great From room to breakfast everything is ok. Room is clean and beautiful. Give 5*
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In the Area
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140 HUNG VUONG ST, Ben Tre, Vinh Long, Vietnam, 930000

Main Facilities

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24-Hour Front Desk
Staying at Diamond Stars Ben Tre Hotel is a good choice when you are visiting Ward 3. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Diamond Stars Ben Tre Hotel

140 HUNG VUONG ST, Ben Tre, Vinh Long, Vietnam, 930000
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Lobby Diamond Stars Ben Tre Hotel
Exterior 2 Diamond Stars Ben Tre Hotel

Discover More About Diamond Stars Ben Tre Hotel

When planning your next getaway to the serene landscapes of Ben Tre Province, Vietnam, the **Diamond Stars Ben Tre Hotel** stands out as a premier choice for comfort, convenience, and a truly memorable experience. This inviting hotel offers a perfect blend of modern amenities and local charm, making it an ideal base for exploring the region or simply unwinding in style. Room rates at **Diamond Stars Ben Tre Hotel** start from - per night. Don’t forget to use the TRAVELOKA new user limited promo code to get up to 8% off your booking!

Diamond Stars Ben Tre Hotel Location

Nestled in the heart of Ben Tre City, **Diamond Stars Ben Tre Hotel** is conveniently situated at 140 Hùng Vương, Bến Tre, Vĩnh Long, Tỉnh Bến Tre, Việt Nam, 930000. This prime location places you just a short distance from the vibrant city center, offering easy access to local markets, cultural sites, and the picturesque Mekong Delta waterways. The atmosphere surrounding the hotel is one of tranquil beauty, yet it remains close enough to the pulse of the city for those seeking lively exploration. Whether you're arriving by car or utilizing a ride-hailing service, the hotel's accessibility ensures a smooth start to your stay.

Diamond Stars Ben Tre Hotel Facilities & Services

Facilities for guests at **Diamond Stars Ben Tre Hotel** are designed to cater to every need, ensuring a comfortable and enjoyable stay. The hotel boasts a range of amenities for both relaxation and recreation.
  • A refreshing outdoor swimming pool, perfect for a dip on a warm day.
  • A well-equipped fitness center for guests who wish to maintain their workout routine.
  • A dedicated children's play area, ensuring entertainment for younger guests.
  • A serene spa and wellness center offering various treatments to rejuvenate the mind and body.
  • Complimentary Wi-Fi access throughout the hotel premises.
  • Ample free parking space for guests arriving by private vehicle.
The swimming pool is open daily from 6:00 AM to 9:00 PM. Spa services are available from 10:00 AM to 8:00 PM, with prices starting from PHP 1,500.

Diamond Stars Ben Tre Hotel Room Types

Discover a variety of accommodations designed to suit every traveler's preference with the diverse room types of **Diamond Stars Ben Tre Hotel**. Each room is thoughtfully appointed to provide a comfortable and relaxing sanctuary.
  • **Deluxe Room:** Offering a comfortable space with either a city view or garden view, these rooms are available in smoking and non-smoking options. Some Deluxe rooms feature a bathtub for added luxury.
  • **Executive Suite:** For those seeking more space and enhanced amenities, the Executive Suite provides a separate living area and premium views. These suites often include a bathtub.
  • **Family Room:** Ideal for families or larger groups, the Family Room offers ample space and comfortable bedding arrangements. These rooms are typically non-smoking and may include a bathtub.
The hotel does not currently offer pet-friendly rooms.

Diamond Stars Ben Tre Hotel Dining & Restaurants

Savor a delightful culinary journey at **Diamond Stars Ben Tre Hotel**, where a variety of dining options await to tantalize your taste buds. The hotel prides itself on offering fresh, flavorful dishes in a welcoming ambiance.
  • **The Mekong Restaurant:** This is the hotel's main dining venue, offering a breakfast buffet from 6:00 AM to 10:00 AM, with an estimated price per person of PHP 450. For lunch and dinner, it serves a selection of local Vietnamese specialties and international cuisine. Lunch is typically served from 11:30 AM to 2:00 PM, and dinner from 6:00 PM to 9:30 PM.
  • **The Riverside Cafe:** A charming spot for a casual coffee, light snacks, or afternoon tea. The cafe is open from 8:00 AM to 6:00 PM.
  • **The Sky Bar:** Enjoy breathtaking views of Ben Tre City and the surrounding countryside from this rooftop bar. It's the perfect place to unwind with a cocktail in the evening, open from 5:00 PM to 11:00 PM.

Diamond Stars Ben Tre Hotel Nearby Attractions and Activities

Ben Tre Province is rich in natural beauty and cultural heritage, offering visitors a glimpse into the authentic Vietnamese way of life. **Diamond Stars Ben Tre Hotel** serves as an excellent starting point for exploring these captivating attractions.
  • **Vinh Trang Pagoda:** A significant Buddhist temple known for its stunning architecture and serene atmosphere, located a short drive from the hotel.
  • **Ben Tre Museum:** Discover the history and culture of Ben Tre Province through its exhibits, showcasing local artifacts and traditional crafts.
  • **Coconut Candy Villages:** Experience the traditional process of making coconut candy, a famous local delicacy, and sample freshly made treats.
  • **Floating Markets:** Immerse yourself in the vibrant local life by visiting one of the nearby floating markets, where vendors sell their goods from boats.
  • **My Tho City:** A neighboring city offering further exploration of the Mekong Delta, including boat tours and visits to fruit orchards.
If you are looking for other activities around **Diamond Stars Ben Tre Hotel**, check out the best deals on Traveloka: Recommended activities in Ben Tre Province, Vinh Long!

How to Get to Diamond Stars Ben Tre Hotel from the Airport

Navigating your journey to **Diamond Stars Ben Tre Hotel** is made simple with various transportation options available from the nearest major airports. Understanding how to get to **Diamond Stars Ben Tre Hotel** ensures a stress-free arrival.
  • **Private Airport Transfer:** The most convenient option is to arrange a private airport transfer directly through the hotel. This service offers a seamless journey, with a driver meeting you at the arrival gate. The estimated cost for this service is around PHP 2,500 to PHP 3,500, depending on the airport. You can also explore airport transfer services on Traveloka for competitive rates.
  • **Taxi/Ride-Hailing Service:** Metered taxis and ride-hailing services are readily available at the airport. The journey can take approximately 1.5 to 2 hours, with fares ranging from PHP 1,800 to PHP 2,800.
  • **Local Bus Services:** For a more budget-friendly option, you can take a local bus from the airport to Ben Tre City. This option requires more time and potentially transfers, with costs significantly lower than taxis.

Summary of Why You Should Choose to Stay at Diamond Stars Ben Tre Hotel

Choosing **Diamond Stars Ben Tre Hotel** for your Ben Tre adventure promises a delightful and comfortable experience. The hotel offers excellent value, a prime location, and a host of amenities designed to make your stay exceptional.
  • **Prime Location:** Situated conveniently in Ben Tre City, providing easy access to local attractions and the natural beauty of the Mekong Delta.
  • **Comfortable Accommodations:** A range of well-appointed rooms and suites cater to different needs, ensuring a restful stay.
  • **Excellent Facilities:** From a refreshing swimming pool to a rejuvenating spa, the hotel provides ample opportunities for relaxation and recreation.
  • **Delicious Dining:** Enjoy a variety of local and international cuisines at the hotel's on-site restaurants and cafes.
  • **Exceptional Service:** The friendly and attentive staff are dedicated to ensuring a memorable and pleasant experience for every guest.
Discover the best **Room availability at Diamond Stars Ben Tre Hotel** and secure your perfect stay. For a seamless and rewarding experience, consider **Booking Diamond Stars Ben Tre Hotel** through Traveloka. Book budget hotels in Ben Tre Province, Vinh Long and experience the charm of this beautiful region. Don't forget to Easily book domestic and international flights at low prices to complete your travel plans.

All facilities in Diamond Stars Ben Tre Hotel

Swimming Pool Diamond Stars Ben Tre Hotel
Swimming Pool
Lobby Diamond Stars Ben Tre Hotel
Lobby
Exterior Diamond Stars Ben Tre Hotel
Exterior
Bedroom Diamond Stars Ben Tre Hotel
Bedroom
In-room Bathroom Diamond Stars Ben Tre Hotel
In-room Bathroom

Hotel Services

  • 24-hour Receptionist

Accommodation Policy & General Information in Diamond Stars Ben Tre Hotel

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

General Check-in Instructions

Giá giường phụ người lớn ( 12 tuổi trở lên ) phụ thu 400,000 vnd/ khách.
Giá giường phụ trẻ em ( từ 6- dưới 12 tuổi ) phụ thu 200,000/ bé.
Trẻ em từ 6- dưới 12 tuổi ( không giường phụ ) phụ thu 200,000 vnd/
Giá extra bed ( không thêm người ) phụ thu 200,000vđ
Trẻ em dưới 6 tuổi không phụ thu .
Foreign guest when checking in, you must have the original passport and a valid visa (Khách là người nước ngoài khi check in phải có bản gốc của passport và visa còn hiệu lực)

Extra Breakfast

Accommodation charges VND 200,000/guest for extra breakfast.
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General Information

Popular Facilities
24-Hour Front Desk
Check-In / Check-Out Time
From 14:00 - to 12:00
Available rooms at Diamond Stars Ben Tre Hotel
138
Number of floors in Diamond Stars Ben Tre Hotel
16
Another facilities in Diamond Stars Ben Tre Hotel
24-hour Receptionist

Frequently asked question in Diamond Stars Ben Tre Hotel

What are available facilities at Diamond Stars Ben Tre Hotel?
There are top facilites at Diamond Stars Ben Tre Hotel such as 24-Hour Front Desk. (some may require extra charges)
What is normal check-in & check-out time at Diamond Stars Ben Tre Hotel?
The standard check-in time at Diamond Stars Ben Tre Hotel is starting from From 14:00 while the latest check-out time is at Before 12:00
What is the star rating of Diamond Stars Ben Tre Hotel?
Diamond Stars Ben Tre Hotel is a 5.0-star hotel.
How many floors does Diamond Stars Ben Tre Hotel have?
Diamond Stars Ben Tre Hotel has 16 floors.
How many rooms are available at Diamond Stars Ben Tre Hotel?
Diamond Stars Ben Tre Hotel has 138 rooms in total.
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More Reviews from Other Guests in Diamond Stars Ben Tre Hotel

9.0
Exceptional
From 213 reviews
Provided by travelers on
Cleanliness

9.1

Room Comfort

9.2

Meal

8.6

Location

9.2

Service and Facilites

9.1

People often mention about Diamond Stars Ben Tre Hotel
All
Distance to City Center (10)
Room Space (10)
Family Friendly (8)
Bathroom (8)
Staff Friendliness (7)
Variety (7)
Ambiance (6)
Bedroom (6)
Surroundings (5)
Accessibility (4)
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Traveler Reviews Diamond Stars Ben Tre Hotel

Number of reviews per page
20
40
Customer reviews
Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
My family had a great time at this beautiful hotel. It's clean, the rooms are large, nice staff. We will be back here soon.
1 people find it helpful
Accommodation's Reply
20 Aug 2026
Dear Valued Guest, Thank you so much for your lovely review! We’re so happy to hear that you and your family had a wonderful time with us and enjoyed our clean, spacious rooms and friendly staff. Your kind words truly mean a lot to our team and are a great motivation for us to keep doing our best. We can’t wait to welcome you and your family back to Diamond Stars Ben Tre Hotel soon! Warm regards, Diamond Stars Ben Tre Hotel
Lyn N.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 week(s) ago
Good location, good service. Everything was fine.
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Accommodation's Reply
26 Jul 2026
Dear Valued Guest, Thank you very much for choosing to stay at Diamond Star Ventri Hotel and for taking the time to share your valuable feedback. We are delighted that you were satisfied with the hotel's excellent location and the service from our staff. Your compliments are a great encouragement for us to further improve our services. We hope to welcome you back again. Thank you. Diamond Star Ventri Hotel Diamond Star Ventri Hotel
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Verified Traveler
icon-origin-TRAVELOKA
9.4
/10
Reviewed 7 week(s) ago
The room should be cleaned more properly. The view from the room is spectacular. We all loved the food from the breakfast buffet to the set lunch during our stay.
1 people find it helpful
Accommodation's Reply
26 Jul 2026
Dear Valued Guest, Thank you for your valuable feedback. We are delighted to know you enjoyed the spectacular room view and the food throughout your stay. We also sincerely apologize that the room cleanliness did not meet your expectations. Your comments have been shared with our Housekeeping team for improvement. We truly appreciate your feedback and look forward to welcoming you back for an even better stay. Warm regards, Diamond Stars Ben Tre Hotel
T***N
icon-origin-TRAVELOKA
8.7
/10
Reviewed 19 week(s) ago
The room has many insects and needs better cleaning.
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1 people find it helpful
Accommodation's Reply
07 May 2026
Dear Valued Guest, Thank you for your valuable feedback following your stay at our hotel. We apologize for the inconvenience caused by the insect issue in your room. We will take your feedback into consideration to improve our cleaning and room inspection processes and further enhance the quality of our services. We look forward to welcoming you again on your next stay. Thank you. Diamond Stars Ventre Hotel
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T***u
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 24 week(s) ago
The most luxurious, high-quality, and beautiful hotel in Ben Tre. The staff are lovely, the lobby is spacious, and there are plenty of tables and chairs for guests to sit and wait while the staff checks them in. Breakfast wasn't overly varied, but it was hot and quite delicious. The swimming pool is quite large, but it was too cold to swim in at the beginning of the year. 😭 The room had delicious Gunam ginger tea. The room was clean and smelled nice. 10/10!
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Accommodation's Reply
07 May 2026
Dear Valued Guest, Thank you so much for your valuable feedback and comments about our hotel. We are delighted that you were satisfied with all aspects of your stay, including the hotel's atmosphere, staff service, breakfast, cleanliness, and room amenities. We are especially pleased that you enjoyed the ginger tea from Mr. Kunan. We apologize that the relatively cool weather at the beginning of the year prevented you from fully enjoying the swimming pool. We hope that the weather will be better during your next stay to provide you with an even more comfortable experience. Thank you for your perfect 10-star rating. We look forward to welcoming you back again. Thank you. Diamond Star Ventray Hotel Diamond Star Ventray Hotel
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La Thinh
icon-origin-TRAVELOKA
10.0
/10
Reviewed 26 week(s) ago
A wonderful vacation, the hotel is close to the city center, suitable for families.
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Accommodation's Reply
07 May 2026
Dear Valued Guest, Thank you so much for choosing our hotel for your family vacation and thank you for taking the time to share your valuable feedback. We are delighted that you enjoyed your stay at our hotel and appreciated our excellent location near the city center. Your compliments are a great encouragement to all our staff. We hope to welcome you back again. Thank you. Diamond Star Ventri Hotel
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Nguyen
icon-origin-TRAVELOKA
6.5
/10
Reviewed 29 week(s) ago
When I arrived to check in at around 3 PM on January 31, 2026, the male receptionist's communication and attitude were discriminatory and judgmental, making me feel very uncomfortable. The staff member who assisted me to my room was much better and had a much better attitude compared to that male receptionist. When I checked out, the staff checked and found a missing laundry bag, which they informed me about. My friend had mistakenly taken it. However, after waiting for over 20 minutes and asking the receptionist if the check-out process was complete, they said, "It was completed when we received the laundry bag," without saying a word, making us wait. A 5-star experience, but the service was not satisfactory; it felt overrated.
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1 people find it helpful
Accommodation's Reply
07 May 2026
Dear Valued Guest, Thank you very much for choosing to stay with us. We apologize for any inconvenience you may have experienced during your stay. Your valuable feedback is invaluable in helping us improve our services and enhance your stay experience. We will strive to provide even better quality service for your next stay, and we look forward to welcoming you again. Thank you. Diamond Star Ventri Hotel Diamond Star Ventri Hotel
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Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 31 week(s) ago
The hotel is located next to Go Vap central market, the rooms are beautifully decorated, and there's a super delicious beef noodle soup restaurant right next to the hotel.
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Accommodation's Reply
07 May 2026
Dear Valued Guest, Thank you so much for your stay and for taking the time to share your valuable feedback. We are delighted to hear that you enjoyed your stay. Your compliments are a great encouragement to all of our staff. We hope to welcome you back again. Thank you. Diamond Star Ventley Hotel
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Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 37 week(s) ago
Friendly staff, clean accommodation
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Accommodation's Reply
07 May 2026
Dear Valued Guest, Thank you very much for your stay and for your compliments regarding our staff and the atmosphere of your room. We are delighted that you enjoyed your stay. We hope to welcome you back again. Thank you again. Diamond Star Ventri Hotel
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N***m
icon-origin-TRAVELOKA
9.7
/10
Reviewed 44 week(s) ago
Centrally located hotel, nice view. Enthusiastic and attentive staff
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Accommodation's Reply
07 May 2026
Dear Valued Guest, Thank you so much for your stay and for sharing your valuable feedback. We are delighted that you enjoyed our excellent location, beautiful views, and the friendly and attentive service from our staff. Your comments are a great encouragement for us in the future. We hope to welcome you back again. Thank you. Diamond Star Ventri Hotel
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Ho Thanh L.
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 49 week(s) ago
Friendly and enthusiastic staff, delicious and varied breakfast.
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1 people find it helpful
Accommodation's Reply
07 May 2026
Dear Valued Guest, Thank you very much for choosing our hotel and for your compliments. We are delighted that you were impressed with our warm and friendly service and delicious breakfast. Your compliments are a great encouragement to all our staff. We hope to welcome you back again. Thank you. Diamond Star Hotel Ventley
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Oanh V.
icon-origin-TRAVELOKA
9.6
/10
Reviewed 49 week(s) ago
Super friendly staff, nice room, new, clean. Ideal destination every time you have free time
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Accommodation's Reply
16 Sep 2025
Dear Valued Guest, Thank you very much for your kind comments. We are delighted to know that you are satisfied with our new, clean rooms and the friendliness of our staff. Your satisfaction is our motivation to continue improving our service quality. We look forward to welcoming you back on your next visit. Best regards, Diamond Stars Ben Tre Hotel
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D***o
icon-origin-TRAVELOKA
7.0
/10
Reviewed 50 week(s) ago
The receptionist announced the check-out time at 12:00 but did not clearly inform that the room would be locked at exactly 12:00, so I had to work outside and returned to the room 1 minute late and it was locked again. I had to go back down to the receptionist to ask to open the door to get my luggage. The breakfast was not delicious but not rich compared to the standards of a 4.5 star hotel. The bathroom did not have a hood for women. The swimming pool was not beautiful compared to the hotel standards.
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Accommodation's Reply
16 Sep 2025
Dear Valued Guest, Thank you for your feedback. Your comments are very important to us. We apologize for any inconvenience and will do our best to provide you with a better experience next time. Best regards, Diamond Stars Ben Tre Hotel
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To Thuy A. T.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 51 week(s) ago
The location is right in the center and the river view is nice, the room is also clean, the towels are old. The breakfast is not up to 5-star standard, very few dishes. The worst thing is that in the evening our family went up to the 5th floor to drink water, when we entered it was 9:28 and when the water was brought out at 9:37, the waiter said they closed at 10:00. I ordered the bill was over 700k but they told me to drink within 15 minutes. No one informed me when I ordered, if they knew the closing time, I would not have ordered the water. A 5-star hotel with such poor service is only worth 3 stars.
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Accommodation's Reply
16 Sep 2025
Dear Valued Customer, We are very sorry that our service did not meet your expectations. We will take full note and improve immediately to avoid similar incidents from happening again. We hope to serve you better in the future. Best regards, Diamond Stars Ben Tre Hotel
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Nguyen T. O.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 57 week(s) ago
The hotel service is great, very close to surrounding amenities.
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1 people find it helpful
Accommodation's Reply
17 Aug 2025
Dear Valued Guest, We would like to thank you for your valuable comments regarding our excellent service and convenient location. We are delighted to hear that you enjoyed our hotel and look forward to serving you again in the future. Best regards, Diamond Stars Ben Tre Hotel
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Tong T. N.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 61 week(s) ago
Very nice, friendly staff 😍😍😍, I will have the chance to come here with my family to relax
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2 people find it helpful
Accommodation's Reply
17 Aug 2025
Dear Valued Customer, We are very grateful for your kind review and positive comments on our service quality. We look forward to welcoming you and your family again in the near future. Thank you very much
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Ton B. S.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 63 week(s) ago
Checked in twice. The staff is extremely nice, the restaurant on the 5th floor has delicious crab hotpot for 10d
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1 people find it helpful
Accommodation's Reply
17 Aug 2025
Dear Guest, We sincerely thank you for trusting and choosing the hotel twice. We are very happy that you complimented the friendliness of the staff and especially the crab hotpot at the restaurant on the 5th floor - it is truly 10 points! The hotel is very pleased to welcome you and your family back in the future. Sincerely thank you! Diamond Stars Ben Tre Hotel
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D***h
icon-origin-TRAVELOKA
9.4
/10
Reviewed 67 week(s) ago
Excellent. The receptionist was very attentive and enthusiastic. The room had a great view of the Ben Tre River and was clean. The hotel has a beautiful swimming pool.
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Accommodation's Reply
17 Aug 2025
Dear Guest, We would like to sincerely thank you for taking the time to leave such positive comments about our hotel. We are extremely happy to know that you are satisfied with the attentiveness and enthusiasm of the reception team; the beauty of the Ben Tre River view from the room; the cleanliness of the space; as well as the hotel's swimming pool. Such compliments are truly a great source of encouragement for all of our staff. We look forward to welcoming you and your family back in the near future. Sincerely thank you! Diamond Stars Ben Tre Hotel
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P***m
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10.0
/10
Reviewed 94 week(s) ago
friendly 👍 clean, very reasonable price compared to 4-5 star hotel with breakfast
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2 people find it helpful
Accommodation's Reply
17 Aug 2025
Dear Guest, We would like to thank you for your compliments on the friendliness of our staff, the cleanliness of our hotel, the reasonable price and the breakfast included. Such positive reviews are a source of motivation for us to continuously improve the quality of our services. We look forward to welcoming you again in the future. Thank you very much!
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vu tran t. d.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 98 week(s) ago
Great hotel, clean, good service
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Accommodation's Reply
17 Aug 2025
Dear Guest, Thank you very much for your compliments to the hotel. Such positive reviews are not only an honor but also a great motivation for us to continuously improve the quality of service. We look forward to welcoming you back in the future. Sincerely thank you! Diamond Stars Ben Tre Hotel
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Number of reviews per page
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Bedroom 4 Diamond Stars Ben Tre Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9.0
Exceptional
From 213 reviews
Provided by travelers on
Cleanliness

9.1

Room Comfort

9.2

Meal

8.6

Location

9.2

Service and Facilites

9.1

People often mention about Diamond Stars Ben Tre Hotel
All
Distance to City Center (10)
Room Space (10)
Family Friendly (8)
Bathroom (8)
Staff Friendliness (7)
Variety (7)
Ambiance (6)
Bedroom (6)
Surroundings (5)
Accessibility (4)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Diamond Stars Ben Tre Hotel

Number of reviews per page
20
40
Customer reviews
Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
My family had a great time at this beautiful hotel. It's clean, the rooms are large, nice staff. We will be back here soon.
1 people find it helpful
Accommodation's Reply
20 Aug 2026
Dear Valued Guest, Thank you so much for your lovely review! We’re so happy to hear that you and your family had a wonderful time with us and enjoyed our clean, spacious rooms and friendly staff. Your kind words truly mean a lot to our team and are a great motivation for us to keep doing our best. We can’t wait to welcome you and your family back to Diamond Stars Ben Tre Hotel soon! Warm regards, Diamond Stars Ben Tre Hotel
Lyn N.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 week(s) ago
Good location, good service. Everything was fine.
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Accommodation's Reply
26 Jul 2026
Dear Valued Guest, Thank you very much for choosing to stay at Diamond Star Ventri Hotel and for taking the time to share your valuable feedback. We are delighted that you were satisfied with the hotel's excellent location and the service from our staff. Your compliments are a great encouragement for us to further improve our services. We hope to welcome you back again. Thank you. Diamond Star Ventri Hotel Diamond Star Ventri Hotel
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Verified Traveler
icon-origin-TRAVELOKA
9.4
/10
Reviewed 7 week(s) ago
The room should be cleaned more properly. The view from the room is spectacular. We all loved the food from the breakfast buffet to the set lunch during our stay.
1 people find it helpful
Accommodation's Reply
26 Jul 2026
Dear Valued Guest, Thank you for your valuable feedback. We are delighted to know you enjoyed the spectacular room view and the food throughout your stay. We also sincerely apologize that the room cleanliness did not meet your expectations. Your comments have been shared with our Housekeeping team for improvement. We truly appreciate your feedback and look forward to welcoming you back for an even better stay. Warm regards, Diamond Stars Ben Tre Hotel
T***N
icon-origin-TRAVELOKA
8.7
/10
Reviewed 19 week(s) ago
The room has many insects and needs better cleaning.
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1 people find it helpful
Accommodation's Reply
07 May 2026
Dear Valued Guest, Thank you for your valuable feedback following your stay at our hotel. We apologize for the inconvenience caused by the insect issue in your room. We will take your feedback into consideration to improve our cleaning and room inspection processes and further enhance the quality of our services. We look forward to welcoming you again on your next stay. Thank you. Diamond Stars Ventre Hotel
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T***u
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 24 week(s) ago
The most luxurious, high-quality, and beautiful hotel in Ben Tre. The staff are lovely, the lobby is spacious, and there are plenty of tables and chairs for guests to sit and wait while the staff checks them in. Breakfast wasn't overly varied, but it was hot and quite delicious. The swimming pool is quite large, but it was too cold to swim in at the beginning of the year. 😭 The room had delicious Gunam ginger tea. The room was clean and smelled nice. 10/10!
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Accommodation's Reply
07 May 2026
Dear Valued Guest, Thank you so much for your valuable feedback and comments about our hotel. We are delighted that you were satisfied with all aspects of your stay, including the hotel's atmosphere, staff service, breakfast, cleanliness, and room amenities. We are especially pleased that you enjoyed the ginger tea from Mr. Kunan. We apologize that the relatively cool weather at the beginning of the year prevented you from fully enjoying the swimming pool. We hope that the weather will be better during your next stay to provide you with an even more comfortable experience. Thank you for your perfect 10-star rating. We look forward to welcoming you back again. Thank you. Diamond Star Ventray Hotel Diamond Star Ventray Hotel
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La Thinh
icon-origin-TRAVELOKA
10.0
/10
Reviewed 26 week(s) ago
A wonderful vacation, the hotel is close to the city center, suitable for families.
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Accommodation's Reply
07 May 2026
Dear Valued Guest, Thank you so much for choosing our hotel for your family vacation and thank you for taking the time to share your valuable feedback. We are delighted that you enjoyed your stay at our hotel and appreciated our excellent location near the city center. Your compliments are a great encouragement to all our staff. We hope to welcome you back again. Thank you. Diamond Star Ventri Hotel
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Nguyen
icon-origin-TRAVELOKA
6.5
/10
Reviewed 29 week(s) ago
When I arrived to check in at around 3 PM on January 31, 2026, the male receptionist's communication and attitude were discriminatory and judgmental, making me feel very uncomfortable. The staff member who assisted me to my room was much better and had a much better attitude compared to that male receptionist. When I checked out, the staff checked and found a missing laundry bag, which they informed me about. My friend had mistakenly taken it. However, after waiting for over 20 minutes and asking the receptionist if the check-out process was complete, they said, "It was completed when we received the laundry bag," without saying a word, making us wait. A 5-star experience, but the service was not satisfactory; it felt overrated.
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1 people find it helpful
Accommodation's Reply
07 May 2026
Dear Valued Guest, Thank you very much for choosing to stay with us. We apologize for any inconvenience you may have experienced during your stay. Your valuable feedback is invaluable in helping us improve our services and enhance your stay experience. We will strive to provide even better quality service for your next stay, and we look forward to welcoming you again. Thank you. Diamond Star Ventri Hotel Diamond Star Ventri Hotel
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Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 31 week(s) ago
The hotel is located next to Go Vap central market, the rooms are beautifully decorated, and there's a super delicious beef noodle soup restaurant right next to the hotel.
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Accommodation's Reply
07 May 2026
Dear Valued Guest, Thank you so much for your stay and for taking the time to share your valuable feedback. We are delighted to hear that you enjoyed your stay. Your compliments are a great encouragement to all of our staff. We hope to welcome you back again. Thank you. Diamond Star Ventley Hotel
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Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 37 week(s) ago
Friendly staff, clean accommodation
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Accommodation's Reply
07 May 2026
Dear Valued Guest, Thank you very much for your stay and for your compliments regarding our staff and the atmosphere of your room. We are delighted that you enjoyed your stay. We hope to welcome you back again. Thank you again. Diamond Star Ventri Hotel
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N***m
icon-origin-TRAVELOKA
9.7
/10
Reviewed 44 week(s) ago
Centrally located hotel, nice view. Enthusiastic and attentive staff
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Accommodation's Reply
07 May 2026
Dear Valued Guest, Thank you so much for your stay and for sharing your valuable feedback. We are delighted that you enjoyed our excellent location, beautiful views, and the friendly and attentive service from our staff. Your comments are a great encouragement for us in the future. We hope to welcome you back again. Thank you. Diamond Star Ventri Hotel
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Ho Thanh L.
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 49 week(s) ago
Friendly and enthusiastic staff, delicious and varied breakfast.
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1 people find it helpful
Accommodation's Reply
07 May 2026
Dear Valued Guest, Thank you very much for choosing our hotel and for your compliments. We are delighted that you were impressed with our warm and friendly service and delicious breakfast. Your compliments are a great encouragement to all our staff. We hope to welcome you back again. Thank you. Diamond Star Hotel Ventley
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Oanh V.
icon-origin-TRAVELOKA
9.6
/10
Reviewed 49 week(s) ago
Super friendly staff, nice room, new, clean. Ideal destination every time you have free time
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Accommodation's Reply
16 Sep 2025
Dear Valued Guest, Thank you very much for your kind comments. We are delighted to know that you are satisfied with our new, clean rooms and the friendliness of our staff. Your satisfaction is our motivation to continue improving our service quality. We look forward to welcoming you back on your next visit. Best regards, Diamond Stars Ben Tre Hotel
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D***o
icon-origin-TRAVELOKA
7.0
/10
Reviewed 50 week(s) ago
The receptionist announced the check-out time at 12:00 but did not clearly inform that the room would be locked at exactly 12:00, so I had to work outside and returned to the room 1 minute late and it was locked again. I had to go back down to the receptionist to ask to open the door to get my luggage. The breakfast was not delicious but not rich compared to the standards of a 4.5 star hotel. The bathroom did not have a hood for women. The swimming pool was not beautiful compared to the hotel standards.
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Accommodation's Reply
16 Sep 2025
Dear Valued Guest, Thank you for your feedback. Your comments are very important to us. We apologize for any inconvenience and will do our best to provide you with a better experience next time. Best regards, Diamond Stars Ben Tre Hotel
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To Thuy A. T.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 51 week(s) ago
The location is right in the center and the river view is nice, the room is also clean, the towels are old. The breakfast is not up to 5-star standard, very few dishes. The worst thing is that in the evening our family went up to the 5th floor to drink water, when we entered it was 9:28 and when the water was brought out at 9:37, the waiter said they closed at 10:00. I ordered the bill was over 700k but they told me to drink within 15 minutes. No one informed me when I ordered, if they knew the closing time, I would not have ordered the water. A 5-star hotel with such poor service is only worth 3 stars.
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Accommodation's Reply
16 Sep 2025
Dear Valued Customer, We are very sorry that our service did not meet your expectations. We will take full note and improve immediately to avoid similar incidents from happening again. We hope to serve you better in the future. Best regards, Diamond Stars Ben Tre Hotel
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Nguyen T. O.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 57 week(s) ago
The hotel service is great, very close to surrounding amenities.
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1 people find it helpful
Accommodation's Reply
17 Aug 2025
Dear Valued Guest, We would like to thank you for your valuable comments regarding our excellent service and convenient location. We are delighted to hear that you enjoyed our hotel and look forward to serving you again in the future. Best regards, Diamond Stars Ben Tre Hotel
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Tong T. N.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 61 week(s) ago
Very nice, friendly staff 😍😍😍, I will have the chance to come here with my family to relax
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2 people find it helpful
Accommodation's Reply
17 Aug 2025
Dear Valued Customer, We are very grateful for your kind review and positive comments on our service quality. We look forward to welcoming you and your family again in the near future. Thank you very much
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Ton B. S.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 63 week(s) ago
Checked in twice. The staff is extremely nice, the restaurant on the 5th floor has delicious crab hotpot for 10d
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Accommodation's Reply
17 Aug 2025
Dear Guest, We sincerely thank you for trusting and choosing the hotel twice. We are very happy that you complimented the friendliness of the staff and especially the crab hotpot at the restaurant on the 5th floor - it is truly 10 points! The hotel is very pleased to welcome you and your family back in the future. Sincerely thank you! Diamond Stars Ben Tre Hotel
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D***h
icon-origin-TRAVELOKA
9.4
/10
Reviewed 67 week(s) ago
Excellent. The receptionist was very attentive and enthusiastic. The room had a great view of the Ben Tre River and was clean. The hotel has a beautiful swimming pool.
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Accommodation's Reply
17 Aug 2025
Dear Guest, We would like to sincerely thank you for taking the time to leave such positive comments about our hotel. We are extremely happy to know that you are satisfied with the attentiveness and enthusiasm of the reception team; the beauty of the Ben Tre River view from the room; the cleanliness of the space; as well as the hotel's swimming pool. Such compliments are truly a great source of encouragement for all of our staff. We look forward to welcoming you and your family back in the near future. Sincerely thank you! Diamond Stars Ben Tre Hotel
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P***m
icon-origin-TRAVELOKA
10.0
/10
Reviewed 94 week(s) ago
friendly 👍 clean, very reasonable price compared to 4-5 star hotel with breakfast
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2 people find it helpful
Accommodation's Reply
17 Aug 2025
Dear Guest, We would like to thank you for your compliments on the friendliness of our staff, the cleanliness of our hotel, the reasonable price and the breakfast included. Such positive reviews are a source of motivation for us to continuously improve the quality of our services. We look forward to welcoming you again in the future. Thank you very much!
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vu tran t. d.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 98 week(s) ago
Great hotel, clean, good service
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Accommodation's Reply
17 Aug 2025
Dear Guest, Thank you very much for your compliments to the hotel. Such positive reviews are not only an honor but also a great motivation for us to continuously improve the quality of service. We look forward to welcoming you back in the future. Sincerely thank you! Diamond Stars Ben Tre Hotel
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