GM Premium Hotel

Hotels
9.7
/10
Exceptional
275 reviews

What Guests Say About Their Stay

Nicole
10.0
/ 10
The breakfast was fresh and had many options. Worth it. Location was excellent and would recommend this area of Kyoto to stay and certainly this hotel.
Cornelis J
10.0
/ 10
A delightful hotel, tastefully decorated, in a central location. Rooms are comfortable and quiet. The staff is professional, always willing to help, friendly and respectful. Breakfast is copious and varied. Bar and restaurant are pleasant and the food is delicious. It is our second stay in the hotel and we will definitely come back.
Anthony
10.0
/ 10
I just completed a three day stay here and I give it the highest recommendation. It has the best location, the best service, and really nice rooms. Once you walk out the lobby of the hotel, you are in the heart of the old quarter with cafes, shops, and restaurants everywhere. It is located in such a vibrant and fun location. I’d like to give special mention to Hope, who was attentive, friendly and considerate. The staff at this hotel are amazing, and easily some of the most professional staff I have ever encountered.
In the Area
See Map
41 Hang Bong, Hoan Kiem, Hang Gai Ward, Hoan Kiem District, Hanoi, Vietnam, 10000

Main Facilities

Read More
AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
GM Premium Hotel is a hotel is located at Hàng Gai. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around GM Premium Hotel

41 Hang Bong, Hoan Kiem, Hang Gai Ward, Hoan Kiem District, Hanoi, Vietnam, 10000
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Lobby GM Premium Hotel
Lobby 2 GM Premium Hotel

Discover More About GM Premium Hotel

Location


GM Premium Hotel is a hotel is located at Hàng Gai.

About GM Premium Hotel

Whether you are planning an event or other special occasions, GM Premium Hotel is a great choice for you with a large and well-equipped function room to suit your requirements.

This hotel is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at GM Premium Hotel.

GM Premium Hotel is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.

Spa treatment is one of the main features of the hotel. Pamper yourself with the relaxing treatment that rejuvenates you.

When staying at a hotel, the design and architecture are two important factors that can spoil your eyes. With its unique setting, GM Premium Hotel provides a pleasant accommodation for your stay.

From business event to corporate gathering, GM Premium Hotel provides complete services and facilities that you and your colleagues need.

Have fun with various entertaining facilities for you and the whole family at GM Premium Hotel, a wonderful accommodation for your family holiday.

If you plan to have a long-term stay, staying at GM Premium Hotel is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

Not all hotel allow guests with pets, but GM Premium Hotel welcome your furry friend with its special policy. This pet friendly hotel lets you to enjoy holiday without having to worry about leaving your pet at home.

While traveling with friends can be a lot of fun, traveling solo has its own perks. As for the accommodation, GM Premium Hotel is suitable for you who value privacy during your stay.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from GM Premium Hotel exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

GM Premium Hotel is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at GM Premium Hotel.

All facilities in GM Premium Hotel

Bar, Cafe and Lounge GM Premium Hotel
Bar, Cafe and Lounge
Swimming Pool GM Premium Hotel
Swimming Pool
Fitness Center GM Premium Hotel
Fitness Center
Lobby GM Premium Hotel
Lobby
Accommodation Services GM Premium Hotel
Accommodation Services

In-room Facilities

  • Bathrobe
  • Bathtub
  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Separate shower and tub
  • Shower
  • TV

Public Facilities

  • Parking
  • Coffee/tea in lobby
  • Elevator
  • 24-hour room service
  • Restaurant
  • Breakfast restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Hotel Services

  • Bellhop
  • Welcoming drinks
  • Concierge
  • Doorman
  • 24-hour Receptionist
  • Laundry service
  • Luggage storage
  • Newspaper
  • Porter

General

  • AC
  • Cloakroom
  • Family room
  • Non-smoking room
  • Swimming pool
  • Smoking area
  • Smoke-free

Nearby Facilities

  • ATM/Banking
  • Grocery
  • Hair salon
  • Shops

Things to Do

  • Massage
  • Outdoor pool

Transportation

  • Airport transfer
  • Garage

Food and Drinks

  • Bar

Shuttle Service

  • Airport transfer (surcharge)

Accommodation Policy & General Information in GM Premium Hotel

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Additional Policy

* Chính Sách Trẻ Em
- Trẻ em dưới 6 tuổi ở cùng với ba mẹ miễn phí
- Trẻ em từ 6 tuổi trở lên tính theo giá người lớn

General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at GM Premium Hotel
50
Number of floors in GM Premium Hotel
11
Another facilities in GM Premium Hotel
Bathrobe, Bathtub, Cable TV, Desk, Hairdryer

Frequently asked question in GM Premium Hotel

What are available facilities at GM Premium Hotel?
There are top facilites at GM Premium Hotel such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at GM Premium Hotel?
The standard check-in time at GM Premium Hotel is starting from From 14:00 while the latest check-out time is at Before 12:00
Does GM Premium Hotel provide breakfast?
Yes, GM Premium Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of GM Premium Hotel?
GM Premium Hotel is a 4.5-star hotel.
How many floors does GM Premium Hotel have?
GM Premium Hotel has 11 floors.
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More Reviews from Other Guests in GM Premium Hotel

Overall Ratings & Reviews GM Premium Hotel

Traveloka (2)
Other sources (273)
9.8
Exceptional
From 273 reviews
Cleanliness

9.8

Room Comfort

9.8

Service and Facilites

9.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews GM Premium Hotel

Number of reviews per page
20
40
Top reviews
Nicole
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The breakfast was fresh and had many options. Worth it. Location was excellent and would recommend this area of Kyoto to stay and certainly this hotel.
Cornelis J
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

A delightful hotel, tastefully decorated, in a central location. Rooms are comfortable and quiet. The staff is professional, always willing to help, friendly and respectful. Breakfast is copious and varied. Bar and restaurant are pleasant and the food is delicious. It is our second stay in the hotel and we will definitely come back.
Read More
Aarti
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Loved the favt that the property was close to shopping, moneu exchange, spa and eateroes.. about a 10 min walk to train street.. staff were helpful and kind.. particularly Anne.. great value for moneu..
Fiona
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Hotel very central for walking. Staff were amazing & a credit to the hotel. Room was very clean & sufficient, advertised as an executive with balcony, however a lot smaller than we thought & the balcony wouldn’t fit a chair & had a terrible outlook (not worth the extra cost). Pool wasn’t great, the sun beds were on a different level & only 4 available. Breakfast was OK. They allowed us to store our luggage FOC for 2 days whilst on a cruise. Overall a good hotel but not 5-star
Read More
Timothy
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Clean Hotel Excellent staff.
Anthony
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

I just completed a three day stay here and I give it the highest recommendation. It has the best location, the best service, and really nice rooms. Once you walk out the lobby of the hotel, you are in the heart of the old quarter with cafes, shops, and restaurants everywhere. It is located in such a vibrant and fun location. I’d like to give special mention to Hope, who was attentive, friendly and considerate. The staff at this hotel are amazing, and easily some of the most professional staff I have ever encountered.
Read More
Sarah
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

The staff at GM Premium Hotel were incredible! From the moment we checked in, we were welcomed by all staff. Special thanks to Alex from reception and the reception manager who were extremely helpful and friendly.
Peter
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

What an amazing stay we had. We were greeted at the entrance and they immediately made us feel at home. Special thanks to Grace Nguyen, who was extremely helpful with everything. We exchanged WhatsApp numbers and any question we had during our stay, she answered right away. Even before the stay our visas were not approved and Josie was so helpful working with us. We are so thankful to the whole team who were fantastic! Great location and easy to get around to some of Hanoi's hot spots. We also booked a Ha Long Bay tour through the hotel which was awesome.
Read More
David
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Staff were extra friendly and obliging, especially arranging transport on check out on National Day.
Jeff
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

The GM Premium was the perfect place to stay for exploring the old quarter of Hanoi! The staff were super friendly & helpful! I would recommend this hotel if you are wanting to stay in the old quarter. Thank you!
Katrina
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

What makes this property stand out is the fact that their service was out of this world. No notes. From entering to exiting, they held our luggage even offered a shower. As we left, they gave us free tea to enjoy. They crossed the street with us and made us feel like home all the way through. The facility itself was amazing with plenty of amenities and a generous offering for breakfast every day. The location was excellent as we only had to walk maximum 10 minutes to where we needed to go highly recommend!
Read More
Ronnie
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Staff were very helpful and friendly. Breakfast spread was fantastic and we’d stay again, next time we visit!
Michael
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

The staff showed amazing hospitality at this hotel. Always very pleasant and willing to help. Breakfast was excellent. The pool was quite small but refreshing. Great location to see the Old Quarter attractions. After spending a few hours out in the chaos of Hanoi, the hotel was welcome relief to come back to. Street noise is completely blocked out. Overall excellent particularly the front staff.
Read More
Nenita
icon-Leisure
Leisure
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Very nice hotel and good customer service!
Kayleigh
10.0
/10
Reviewed 31 week(s) ago

Hotels.com verified review

Truly lovely stay here, we only got a night here but the staff was so accommodating and welcoming, they even updated us to make our stay as best as it could be. We loved it and would def be staying here again when we come back to Hanoi!
Dennis
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

The experience here was next level, everything about this establishment is first class , especially all the staff , they help you with everything and anything including where to go and restaurants to eat at. If you are going to stay in Hanoi - stay here you won’t find better
Vladimir
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

The hotel is amazing! The beds are comfortable, very clean and surprisingly quiet. The breakfast is the best we had so far, with a lot of options, juices, fruits, hot dishes. Everything you may want.
Julia
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

This hotel was beautiful and the customer service was outstanding. Our host, Grace, was very attentive to our needs. They checked in with us daily. I loved the breakfast buffet, and the rooftop bar had great views. It’s a great location for the Old Quarter and getting picked up for tours. Would stay here again.
David
icon-Business
Business
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

A Hidden Gem with World-Class Service – My Favorite Hotel Anywhere I rarely write reviews, and even less so with this level of enthusiasm—but the GM Premium Hotel in Hanoi has truly earned it. I’ve had the privilege of staying in some of the most luxurious hotels around the world—from the Fairmont to the Four Seasons and the Ritz-Carlton. Yet, none have left the mark that this boutique hotel in Hanoi’s Old Quarter has. The location is vibrant, bustling, and deeply authentic—right in the heart of the Old Quarter. Yes, the area can be a bit chaotic, with its maze of street vendors, cafés, and shops—but that’s part of its charm. And best of all, it’s incredibly walkable, placing you within minutes of everything Hanoi has to offer. Now, to the heart of my review: the service. This is, hands down, the best service I’ve ever experienced anywhere in the world. From the moment I arrived until the day I left, I felt like I was the only guest in the hotel. Every detail was cared for, every request anticipated. A very special thank you to Lily—elegant, attentive, and genuinely kind. She went above and beyond every single day, making my stay feel not just comfortable, but truly personal. And she wasn’t alone. The entire staff is simply exceptional. Polished, thoughtful, and gracious in every interaction. Honestly, the Ritz and the Four Seasons could take notes here—this is what five-star service looks like. The rooms were spotless and comfortable, the location perfect.
Read More
Shannon
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Great location, staff were amazing, rooms were spacious clean and couldn’t hear outside noise Would def recommend and if we return to Hanoi will stay there again 5 stars for our stay Thankyou Gm premium and the staff
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Lobby 4 GM Premium Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews GM Premium Hotel

Traveloka (2)
Other sources (273)
9.8
Exceptional
From 273 reviews
Cleanliness

9.8

Room Comfort

9.8

Service and Facilites

9.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews GM Premium Hotel

Number of reviews per page
20
40
Top reviews
Nicole
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The breakfast was fresh and had many options. Worth it. Location was excellent and would recommend this area of Kyoto to stay and certainly this hotel.
Cornelis J
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

A delightful hotel, tastefully decorated, in a central location. Rooms are comfortable and quiet. The staff is professional, always willing to help, friendly and respectful. Breakfast is copious and varied. Bar and restaurant are pleasant and the food is delicious. It is our second stay in the hotel and we will definitely come back.
Read More
Aarti
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Loved the favt that the property was close to shopping, moneu exchange, spa and eateroes.. about a 10 min walk to train street.. staff were helpful and kind.. particularly Anne.. great value for moneu..
Fiona
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Hotel very central for walking. Staff were amazing & a credit to the hotel. Room was very clean & sufficient, advertised as an executive with balcony, however a lot smaller than we thought & the balcony wouldn’t fit a chair & had a terrible outlook (not worth the extra cost). Pool wasn’t great, the sun beds were on a different level & only 4 available. Breakfast was OK. They allowed us to store our luggage FOC for 2 days whilst on a cruise. Overall a good hotel but not 5-star
Read More
Timothy
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Clean Hotel Excellent staff.
Anthony
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

I just completed a three day stay here and I give it the highest recommendation. It has the best location, the best service, and really nice rooms. Once you walk out the lobby of the hotel, you are in the heart of the old quarter with cafes, shops, and restaurants everywhere. It is located in such a vibrant and fun location. I’d like to give special mention to Hope, who was attentive, friendly and considerate. The staff at this hotel are amazing, and easily some of the most professional staff I have ever encountered.
Read More
Sarah
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

The staff at GM Premium Hotel were incredible! From the moment we checked in, we were welcomed by all staff. Special thanks to Alex from reception and the reception manager who were extremely helpful and friendly.
Peter
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

What an amazing stay we had. We were greeted at the entrance and they immediately made us feel at home. Special thanks to Grace Nguyen, who was extremely helpful with everything. We exchanged WhatsApp numbers and any question we had during our stay, she answered right away. Even before the stay our visas were not approved and Josie was so helpful working with us. We are so thankful to the whole team who were fantastic! Great location and easy to get around to some of Hanoi's hot spots. We also booked a Ha Long Bay tour through the hotel which was awesome.
Read More
David
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Staff were extra friendly and obliging, especially arranging transport on check out on National Day.
Jeff
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

The GM Premium was the perfect place to stay for exploring the old quarter of Hanoi! The staff were super friendly & helpful! I would recommend this hotel if you are wanting to stay in the old quarter. Thank you!
Katrina
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

What makes this property stand out is the fact that their service was out of this world. No notes. From entering to exiting, they held our luggage even offered a shower. As we left, they gave us free tea to enjoy. They crossed the street with us and made us feel like home all the way through. The facility itself was amazing with plenty of amenities and a generous offering for breakfast every day. The location was excellent as we only had to walk maximum 10 minutes to where we needed to go highly recommend!
Read More
Ronnie
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Staff were very helpful and friendly. Breakfast spread was fantastic and we’d stay again, next time we visit!
Michael
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

The staff showed amazing hospitality at this hotel. Always very pleasant and willing to help. Breakfast was excellent. The pool was quite small but refreshing. Great location to see the Old Quarter attractions. After spending a few hours out in the chaos of Hanoi, the hotel was welcome relief to come back to. Street noise is completely blocked out. Overall excellent particularly the front staff.
Read More
Nenita
icon-Leisure
Leisure
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Very nice hotel and good customer service!
Kayleigh
10.0
/10
Reviewed 31 week(s) ago

Hotels.com verified review

Truly lovely stay here, we only got a night here but the staff was so accommodating and welcoming, they even updated us to make our stay as best as it could be. We loved it and would def be staying here again when we come back to Hanoi!
Dennis
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

The experience here was next level, everything about this establishment is first class , especially all the staff , they help you with everything and anything including where to go and restaurants to eat at. If you are going to stay in Hanoi - stay here you won’t find better
Vladimir
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

The hotel is amazing! The beds are comfortable, very clean and surprisingly quiet. The breakfast is the best we had so far, with a lot of options, juices, fruits, hot dishes. Everything you may want.
Julia
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

This hotel was beautiful and the customer service was outstanding. Our host, Grace, was very attentive to our needs. They checked in with us daily. I loved the breakfast buffet, and the rooftop bar had great views. It’s a great location for the Old Quarter and getting picked up for tours. Would stay here again.
David
icon-Business
Business
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

A Hidden Gem with World-Class Service – My Favorite Hotel Anywhere I rarely write reviews, and even less so with this level of enthusiasm—but the GM Premium Hotel in Hanoi has truly earned it. I’ve had the privilege of staying in some of the most luxurious hotels around the world—from the Fairmont to the Four Seasons and the Ritz-Carlton. Yet, none have left the mark that this boutique hotel in Hanoi’s Old Quarter has. The location is vibrant, bustling, and deeply authentic—right in the heart of the Old Quarter. Yes, the area can be a bit chaotic, with its maze of street vendors, cafés, and shops—but that’s part of its charm. And best of all, it’s incredibly walkable, placing you within minutes of everything Hanoi has to offer. Now, to the heart of my review: the service. This is, hands down, the best service I’ve ever experienced anywhere in the world. From the moment I arrived until the day I left, I felt like I was the only guest in the hotel. Every detail was cared for, every request anticipated. A very special thank you to Lily—elegant, attentive, and genuinely kind. She went above and beyond every single day, making my stay feel not just comfortable, but truly personal. And she wasn’t alone. The entire staff is simply exceptional. Polished, thoughtful, and gracious in every interaction. Honestly, the Ritz and the Four Seasons could take notes here—this is what five-star service looks like. The rooms were spotless and comfortable, the location perfect.
Read More
Shannon
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Great location, staff were amazing, rooms were spacious clean and couldn’t hear outside noise Would def recommend and if we return to Hanoi will stay there again 5 stars for our stay Thankyou Gm premium and the staff
Number of reviews per page
20
40