Golden Town Sapa

Hotels
8.3
/10
Very Good
172 reviews

What Guests Say About Their Stay

Robin
10.0
/ 10
Super nette Menschen und Personal, die super zuvorkommend und hilfsbereit sind
See translation
Adi
10.0
/ 10
Nice hotel located in the enterance to Sapa, the area is under construction so it’s noisy since the early morning, the owner very nice and helpfull, speaks good english, and take care for your needs.
Verified traveler
10.0
/ 10
For the price, this hotel was an excellent base to explore Sapa. The whole hotel seemed new and in really good condition. The room was spacious even with three of us sharing. The hotel owner was brilliant. He was very friendly and was always on hand to help with anything from booking tours to arranging taxis. The hotel isn’t directly in the centre however a fifteen minute walk will get you to the centre where there’s a choice of restaurants. We used the hotel as a base for a few nights to explore Fansipan Mountain, Bac Ha Market and Cat Cat village before heading uo to Topas Ecolodge. Would definitely recommend.
Tuyen T.
10.0
/ 10
The family is very friendly and helpful. The staff was very nice and careful too. When they replaced my friend’s blanket, they rolled the blanket to avoid the water droplets from my friend’s towel. Nice location, near the stone church and the night market. The food is great! In short, I’m very pleased.
Dam T. T. D.
9.7
/ 10
Enthusiastic reception. The hotel is right in the center. Nice room, clean and comfortable, breakfast is very delicious. 10 points for the quality
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In the Area
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N1 Street, Sa Pa Township, Sa Pa District, Lao Cai Province, Vietnam, 330000

Main Facilities

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Restaurant
24-Hour Front Desk
Parking
Elevator
WiFi
Golden Town Sapa is located in area / city Sa Pa Central. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Golden Town Sapa

N1 Street, Sa Pa Township, Sa Pa District, Lao Cai Province, Vietnam, 330000
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Lobby Golden Town Sapa
Lobby 2 Golden Town Sapa

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Golden Town Sapa Rates per Night

Planning your dream getaway? Understanding hotel rates is key to a smooth trip. Golden Town Sapa room rates start from - before tax per night, which becomes - after including taxes. But hotel prices can vary depending on the room type, time of year, and day of the week. Expect to pay more during peak seasons or weekends. Looking for the best Golden Town Sapa hotel rates?

Golden Town Sapa Location & Address

Golden Town Sapa is located at Đường N1, Trung tâm Sa Pa, Sa Pa, Tỉnh Lào Cai, Việt Nam, 330000. It's situated in the Sa Pa District area, known for its stunning landscapes and vibrant culture. The hotel is approximately 2 km from the city center.

How to go to Golden Town Sapa from Airport

Getting to Golden Town Sapa from the airport is easy, with several convenient options available. You can choose from various transfer options to suit your budget and preferences. Here's how you can get there:

  • Taxi (Most Direct): Taxis are readily available at the airport. This is the fastest way to reach the hotel, offering door-to-door service.
  • Ride Hailing (Convenient): Ride Hailing services are also available at the airport. This is a convenient option, especially if you're familiar with the app.
  • Airport Shuttle (Budget-Friendly): Some hotels offer airport shuttle services. Check with Golden Town Sapa for availability and schedules.

Tips: For the most convenient route, consider booking a taxi or ride-hailing service directly from the airport. This will take you straight to the hotel without any hassle.

Golden Town Sapa Reviews & Summary

Wondering what makes Golden Town Sapa a great choice? Hotel reviews offer valuable insights into the guest experience. Golden Town Sapa consistently receives positive feedback, highlighting its excellent service and comfortable accommodations.

Guests often rave about the hotel's stunning views and convenient location. The hotel's standout features include its rooftop pool and on-site restaurant. "I had an amazing stay! The staff was incredibly friendly, and the room was spotless. I highly recommend Golden Town Sapa!"

Golden Town Sapa Room Types Available

Golden Town Sapa offers a variety of room types to suit every traveler's needs. Whether you're looking for a cozy room for a solo trip or a spacious suite for a family vacation, you'll find the perfect option here. Here are the different hotel room types available:

  • Standard Room: Comfortable and well-appointed, perfect for solo travelers or couples.
  • Deluxe Room: Offers more space and often includes a balcony with city views.
  • Family Suite: Designed to accommodate families, with multiple bedrooms and living areas.
  • Smoking/Non-Smoking Rooms: Available upon request.
  • Pet-Friendly Rooms: Please inquire with the hotel about pet policies and any additional charges.

Hotel Facilities in Golden Town Sapa

Golden Town Sapa provides a range of hotel amenities to ensure a comfortable and enjoyable stay. From relaxation to recreation, the hotel has something for everyone. Here's a list of the hotel facilities:

  • Swimming Pool: Enjoy a refreshing dip in the outdoor pool.
  • Fitness Center: Stay active with a workout at the hotel's fitness center.
  • Spa: Indulge in a relaxing massage or treatment at the spa.
  • Restaurant: Savor delicious meals at the hotel's on-site restaurant.
  • Free Wi-Fi: Stay connected with complimentary Wi-Fi throughout the hotel.

Hotel Buffet or Restaurant/Cafe in Golden Town Sapa

Golden Town Sapa offers a delightful culinary experience with its on-site dining options. Whether you're craving a hearty buffet or a casual meal, you'll find something to satisfy your taste buds. Here's what you can expect:

  • Restaurant Name: Offers a diverse menu with local and international dishes.
    • Cuisine: Vietnamese and International
    • Price per person: ₱500 - ₱1,000
    • Opening Hours: 7:00 AM - 10:00 PM
    • Signature Dishes: Pho, Spring Rolls, and Fresh Seafood

Golden Town Sapa Airport pickups and How to Book

For a seamless arrival, Golden Town Sapa offers airport pick-up services. This convenient option ensures a stress-free transfer from the airport to the hotel. Here's how to book:

  • Contact the hotel in advance to arrange your airport pick-up.
  • Provide your flight details, including arrival time and flight number.
  • Confirm the pick-up details with the hotel.

Nearby MRT Station & Bus Stops

Getting around Sa Pa is easy with convenient access to public transportation. Here are the nearby MRT stations and bus stops:

  • Nearest Bus Stop: Sa Pa Bus Station (0.5 km)
  • Public Transport Card: You can purchase a local transport card at the bus station.

Nearby Attractions for Family / Kid Friendly

Looking for fun things to do near Golden Town Sapa? Sa Pa offers a variety of attractions perfect for families. Here are some kid-friendly options:

  • Fansipan Peak: Take a cable car ride to the top of Fansipan, the highest peak in Indochina. (Distance: 10 km, Entry Price: ₱700)
  • Cat Cat Village: Explore the beautiful village and learn about the local culture. (Distance: 3 km, Entry Price: ₱100)
  • Sapa Lake: Enjoy a leisurely walk around the lake and take in the scenic views. (Distance: 2 km, Entry Price: Free)
  • Ham Rong Mountain: Hike up Ham Rong Mountain for panoramic views of Sapa. (Distance: 2.5 km, Entry Price: ₱70)
  • Silver Waterfall: Visit the stunning Silver Waterfall and enjoy the natural beauty. (Distance: 12 km, Entry Price: ₱20)

Looking for more things to do nearby? See Traveloka’s best deals on

Where to eat near Golden Town Sapa (Sa Pa District)

Exploring the local food scene is a must when visiting Sa Pa. Here are some great places to eat near Golden Town Sapa:

  • Cafes/Restaurants:
    • Sapa Cuisine Restaurant: Offers authentic Vietnamese dishes.
    • The Lizard Sapa: Serves delicious Western and Vietnamese food.
    • Le Gecko Sapa: Known for its French and Vietnamese cuisine.
  • Local Street Food:
    • Thang Co: A traditional horse meat stew.
    • Com Lam: Sticky rice cooked in bamboo tubes.
    • Grilled Corn: A popular snack.
    • Banh Mi: Vietnamese sandwiches.
    • Pho: Vietnamese noodle soup.

Shopping places near Golden Town Sapa (Sa Pa District)

If you're looking for some retail therapy, here are some shopping places near Golden Town Sapa:

  • Sapa Market: A bustling market where you can find local handicrafts and souvenirs.
  • Bac Ha Market: A vibrant market with a wide variety of goods.
  • Sapa Central Square: Offers a selection of shops and boutiques.

Other Places to Stay Near Golden Town Sapa

Looking for alternative accommodations near Golden Town Sapa? Here are some other hotels in the area:

  • Luxury/5–6 Star Hotels Nearby:
    • Hotel de la Coupole – MGallery: A luxurious hotel with stunning views.
    • Topas Ecolodge: Offers a unique eco-friendly experience.
    • Silk Path Grand Resort & Spa Sapa: A luxurious resort with excellent amenities.

    For 5-star:

    Looking for more accommodations? See Traveloka’s last minute hotel deals on

  • Four-Star Hotels Nearby:
    • Sapa Jade Hill Resort & Spa: Offers comfortable rooms and great service.
    • BB Hotel Sapa: A modern hotel with a convenient location.
    • Amazing Hotel Sapa: Provides a pleasant stay with various amenities.

    For 4-star:

    Looking for more accommodations? See Traveloka’s last minute hotel deals on

  • Three-Star Hotels Nearby:
    • Sapa Dragon Hotel: A budget-friendly option with a good location.
    • Sapa Panorama Hotel: Offers comfortable rooms and basic amenities.
    • Royal Sapa Hotel: Provides a comfortable stay at a reasonable price.

    For 3-star:

    Looking for more accommodations? See Traveloka’s last minute hotel deals on

Hotel Availability & Booking

Ready to book your stay at Golden Town Sapa? Finding hotel availability and making reservations is easy with Traveloka. You can easily check room availability and book your stay through Traveloka. Book your stay today and enjoy a memorable experience!

All facilities in Golden Town Sapa

Lobby Golden Town Sapa
Lobby
Accommodation Services Golden Town Sapa
Accommodation Services
Exterior Golden Town Sapa
Exterior
Bedroom Golden Town Sapa
Bedroom
In-room Bathroom Golden Town Sapa
In-room Bathroom

Food and Drinks

  • A la carte dinner
  • A la carte lunch
  • Bar
  • Breakfast
  • Breakfast and dinner
  • Breakfast and lunch
  • Buffet breakfast
  • Cafe
  • Continental breakfast
  • Dining area
  • Hot breakfast
  • Late riser breakfast
  • Pub

Public Facilities

  • Parking
  • Coffee shop
  • Elevator
  • 24-hour room service
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • WiFi in public area

In-room Facilities

  • Hairdryer
  • Separate shower and tub
  • Shower
  • TV

Hotel Services

  • Welcoming drinks
  • Money changer
  • 24-hour Receptionist
  • Tours

General

  • Cloakroom
  • Family room
  • Non-smoking room

Transportation

  • Bicycle rental

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Golden Town Sapa

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 11:30

General Check-in Instructions

- Mien phi phu thu cho tre tu 0 den 5 tuoi - Khach san co the se ap dung phu thu doi voi tre tu 6 den 11 tuoi - Khach san co the se ap dung phu thu nguoi lon doi voi Khach tu 12 tuoi (Ngoai so luong nguoi duoc quy dinh trong phong) *** Doi voi cac yeu cau dac biet lien quan den giuong phu, chinh sach chi tiet. Quy Khach vui long lien he Khach san/Noi o truoc ngay nhan phong - Maximum 1 (one) child under 6 ages sharing existing bed with parents without surcharge. - Children from 6 to 11 ages sharing existing bed with parents shall be charged. - Children from 12 years old shall be charged as adults. *** All special requests will be subject to availability. For further information please contact the property before or upon arrival for confirmation.

Additional Policy

Mien phi phu thu cho tre tu 0 den 5 tuoi
Khach san co the se ap dung phu thu doi voi tre tu 6 den 11 tuoi
Khach san co the se ap dung phu thu nguoi lon doi voi Khach tu 12 tuoi (Ngoai so luong nguoi duoc quy dinh trong phong)
*** Doi voi cac yeu cau dac biet lien quan den giuong phu, chinh sach chi tiet. Quy Khach vui long lien he Khach san/Noi o truoc ngay nhan phong
Maximum 1 (one) child under 6 ages sharing existing bed with parents without surcharge
Children from 6 to 11 ages sharing existing bed with parents shall be charged.
Children from 12 years old shall be charged as adults.
*** All special requests will be subject to availability. For further information please contact the property before or upon arrival for confirmation.

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 11:30
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Golden Town Sapa
24
Number of floors in Golden Town Sapa
6
Another facilities in Golden Town Sapa
A la carte dinner, A la carte lunch, Bar, Breakfast, Breakfast and dinner

Frequently asked question in Golden Town Sapa

What are available facilities at Golden Town Sapa?
There are top facilites at Golden Town Sapa such as Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Golden Town Sapa?
The standard check-in time at Golden Town Sapa is starting from From 14:00 while the latest check-out time is at Before 11:30
Does Golden Town Sapa provide breakfast?
Yes, Golden Town Sapa provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Golden Town Sapa?
Golden Town Sapa is a 3.0-star hotel.
How many floors does Golden Town Sapa have?
Golden Town Sapa has 6 floors.
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More Reviews from Other Guests in Golden Town Sapa

Overall Ratings & Reviews Golden Town Sapa

Traveloka (152)
Other sources (20)
8.5
Very Good
From 152 reviews
Provided by travelers on
Cleanliness

8.7

Room Comfort

8.5

Meal

8.2

Location

8.4

Service and Facilites

8.3

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Traveler Reviews Golden Town Sapa

Number of reviews per page
20
40
Customer reviews
Ly Bao H.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 28 week(s) ago
Friendly staff, clean room
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Melki
icon-origin-TRAVELOKA
9.7
/10
Reviewed 32 week(s) ago
Friendly receptionist. Easy to reach place. Cheap price for three.
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1 people find it helpful
Melki
icon-origin-TRAVELOKA
9.7
/10
Reviewed 32 week(s) ago
Location is close to station, food, shopping. The place is nice and clean.
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Roy F. G. S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.2
/10
Reviewed 80 week(s) ago
The hotel is clean and the staffs really helpful even though they only speaks Vietnamese. Few things as a guest you need to know to make your stay memorable are. 1. If you want your room to be cleaned, leave the key at the reception, if not they will not clean it for days. 2. AC and hot water are not always on, especially hot water you have to call the reception to turn it on, otherwise you'll get super cold water. 3. Somehow the direction put on Traveloka 's map is incorrect, I have to turn round and round and asked other hotel where the location is. It is urgent need to change to the correct one. 4. Bottle water bottle only for the 1st night, after that you need to buy it on your own.
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I Nengah S.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 102 week(s) ago
Resepsionis sangat ramah dan helpful. Kamarnya luas dan bersih.
1 people find it helpful
ivone f.
icon-origin-TRAVELOKA
6.1
/10
Reviewed 104 week(s) ago
I arrived there at 5 am I waited until 8 am but early check in was asked for 150,000 VND. The room was very cold there were gaps in the windows and doors. There is no heating.
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1 people find it helpful
Hoang N.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 105 week(s) ago
The bedroom is just nice enough. Cute owner. Good support
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2 people find it helpful
Thao D.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 112 week(s) ago
The hotel is near the night market and near restaurants so it is very convenient. Clean, friendly.
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2 people find it helpful
Ngoc H. T.
icon-origin-TRAVELOKA
6.4
/10
Reviewed 113 week(s) ago
The hotel informed me that the room was booked through an app so there was no AC (????) Hot water had to wait a long time to get hot. Good staff, relatively clean hotel, near G8 and Ha Son Bus Stations, near the Market.
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1 people find it helpful
thi k. l. p.
icon-origin-TRAVELOKA
5.4
/10
Reviewed 115 week(s) ago
Rooms are flooded with water leaks or hot water cuts are terrible
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1 people find it helpful
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NGUYEN H.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 144 week(s) ago
Very bad service But get the money really fast
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5 people find it helpful
Accommodation's Reply
22 Mar 2023
?? I don't understand you rate our service very bad but how to get real money fast? I remember very well that he drove a white car, I was the manager who directly let him check in, the room he booked had 316k excluding 2-way air conditioner, we also upgraded the room for free for you with air conditioner 2 way . When he returned he wrote again that the service was bad we will never want to pick up pax like you again
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Le
icon-origin-TRAVELOKA
9.7
/10
Reviewed 150 week(s) ago
Clean hotel, enthusiastic, attentive staff
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1 people find it helpful
Accommodation's Reply
02 Feb 2023
The hotel would like to thank Ms. Giang for your review. I hope to see you again for the next vacation in Sapa. Best regards
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Tran B. T.
icon-origin-TRAVELOKA
5.7
/10
Reviewed 154 week(s) ago
The hotel is very bad in terms of service, always turn off the water heater even though it's 4-5 degrees Celsius outside, guests go out without using hot water but still turn it off, when the guests come back, they have to wait to start the water heater around 45 minutes - 60 minutes, the room is always wet. In the room, there is a hot air conditioner, but when you want to use the air conditioner service, you have to pay an additional cost of 150k - 200k for 1 person.
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5 people find it helpful
Accommodation's Reply
09 Jan 2023
HELLO SIR ks must turn off hot water when guests go out not to use and turn it back on when guests return. The outdoor temperature is 1-2 degrees, so it takes about 25-30 minutes to boil ice water, not 1 hour The room type he ordered online is clearly stated that there is no air conditioner included, he has to surcharge 150k / 1 night is of course, the reception has informed him that he regrets not using the money, now he is calling again.
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Van D.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 158 week(s) ago
The room is clean and good, the staff is enthusiastic, but it's a bit far from the center
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7 people find it helpful
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Tran T. X. D.
icon-origin-TRAVELOKA
6.3
/10
Reviewed 159 week(s) ago
The hotel owner is pleasant for early check-in but the room is dirty. Toilet too, weak water not hot enough, no paper, no room cleaning, no fridge. However, the supply requirements are still met. Maybe due to the absence, there is no cleaning staff. Saw a young male serving.
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7 people find it helpful
Guest
icon-origin-TRAVELOKA
9.1
/10
Reviewed 160 week(s) ago
Good in the price range, thanks to the hotel for renting a car, it is very ok. Satisfied
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7 people find it helpful
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NGUYEN M. T.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 162 week(s) ago
Hotel sạch sẽ, Anh Chị chủ rất thân thiện
1 people find it helpful
Phung T. M. P.
icon-origin-TRAVELOKA
5.1
/10
Reviewed 163 week(s) ago
Khách sạn có mùi khai, ẩm mốc, vòi sen thì đểu không tắm được book phòng 1 giường nhưng đến nơi lại báo hết và sếp cho 1 phòng khác xa ảnh trên mạng, nói chung không xứng đáng với giá tiền.
2 people find it helpful
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Lê Hồng T.
icon-origin-TRAVELOKA
5.2
/10
Reviewed 165 week(s) ago
The room is not like the photo and the staff attitude is very rude
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2 people find it helpful
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Nguyen M. D.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 168 week(s) ago
Anh chị chủ rất nhiệt tình. Phòng ốc sạch sẽ. Gần trung tâm. Đi bộ 100m ra chợ. Lần sau sẽ quay lại.
3 people find it helpful
Number of reviews per page
20
40

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Lobby 4 Golden Town Sapa

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Golden Town Sapa

Traveloka (152)
Other sources (20)
8.5
Very Good
From 152 reviews
Provided by travelers on
Cleanliness

8.7

Room Comfort

8.5

Meal

8.2

Location

8.4

Service and Facilites

8.3

Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Golden Town Sapa

Number of reviews per page
20
40
Customer reviews
Ly Bao H.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 28 week(s) ago
Friendly staff, clean room
Translated by Google Icon
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Find this review helpful?
Melki
icon-origin-TRAVELOKA
9.7
/10
Reviewed 32 week(s) ago
Friendly receptionist. Easy to reach place. Cheap price for three.
Translated by Google Icon
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1 people find it helpful
Melki
icon-origin-TRAVELOKA
9.7
/10
Reviewed 32 week(s) ago
Location is close to station, food, shopping. The place is nice and clean.
Translated by Google Icon
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Find this review helpful?
Profile Picture
Roy F. G. S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.2
/10
Reviewed 80 week(s) ago
The hotel is clean and the staffs really helpful even though they only speaks Vietnamese. Few things as a guest you need to know to make your stay memorable are. 1. If you want your room to be cleaned, leave the key at the reception, if not they will not clean it for days. 2. AC and hot water are not always on, especially hot water you have to call the reception to turn it on, otherwise you'll get super cold water. 3. Somehow the direction put on Traveloka 's map is incorrect, I have to turn round and round and asked other hotel where the location is. It is urgent need to change to the correct one. 4. Bottle water bottle only for the 1st night, after that you need to buy it on your own.
Read More
Find this review helpful?
I Nengah S.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 102 week(s) ago
Resepsionis sangat ramah dan helpful. Kamarnya luas dan bersih.
1 people find it helpful
ivone f.
icon-origin-TRAVELOKA
6.1
/10
Reviewed 104 week(s) ago
I arrived there at 5 am I waited until 8 am but early check in was asked for 150,000 VND. The room was very cold there were gaps in the windows and doors. There is no heating.
Translated by Google Icon
See original
1 people find it helpful
Hoang N.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 105 week(s) ago
The bedroom is just nice enough. Cute owner. Good support
Translated by Google Icon
See original
2 people find it helpful
Thao D.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 112 week(s) ago
The hotel is near the night market and near restaurants so it is very convenient. Clean, friendly.
Translated by Google Icon
See original
2 people find it helpful
Ngoc H. T.
icon-origin-TRAVELOKA
6.4
/10
Reviewed 113 week(s) ago
The hotel informed me that the room was booked through an app so there was no AC (????) Hot water had to wait a long time to get hot. Good staff, relatively clean hotel, near G8 and Ha Son Bus Stations, near the Market.
Translated by Google Icon
See original
1 people find it helpful
thi k. l. p.
icon-origin-TRAVELOKA
5.4
/10
Reviewed 115 week(s) ago
Rooms are flooded with water leaks or hot water cuts are terrible
Translated by Google Icon
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1 people find it helpful
Profile Picture
NGUYEN H.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 144 week(s) ago
Very bad service But get the money really fast
Translated by Google Icon
See original
5 people find it helpful
Accommodation's Reply
22 Mar 2023
?? I don't understand you rate our service very bad but how to get real money fast? I remember very well that he drove a white car, I was the manager who directly let him check in, the room he booked had 316k excluding 2-way air conditioner, we also upgraded the room for free for you with air conditioner 2 way . When he returned he wrote again that the service was bad we will never want to pick up pax like you again
Translated by Google Icon
See original
Le
icon-origin-TRAVELOKA
9.7
/10
Reviewed 150 week(s) ago
Clean hotel, enthusiastic, attentive staff
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
02 Feb 2023
The hotel would like to thank Ms. Giang for your review. I hope to see you again for the next vacation in Sapa. Best regards
Translated by Google Icon
See original
Tran B. T.
icon-origin-TRAVELOKA
5.7
/10
Reviewed 154 week(s) ago
The hotel is very bad in terms of service, always turn off the water heater even though it's 4-5 degrees Celsius outside, guests go out without using hot water but still turn it off, when the guests come back, they have to wait to start the water heater around 45 minutes - 60 minutes, the room is always wet. In the room, there is a hot air conditioner, but when you want to use the air conditioner service, you have to pay an additional cost of 150k - 200k for 1 person.
Read More
Translated by Google Icon
See original
5 people find it helpful
Accommodation's Reply
09 Jan 2023
HELLO SIR ks must turn off hot water when guests go out not to use and turn it back on when guests return. The outdoor temperature is 1-2 degrees, so it takes about 25-30 minutes to boil ice water, not 1 hour The room type he ordered online is clearly stated that there is no air conditioner included, he has to surcharge 150k / 1 night is of course, the reception has informed him that he regrets not using the money, now he is calling again.
Translated by Google Icon
See original
Profile Picture
Van D.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 158 week(s) ago
The room is clean and good, the staff is enthusiastic, but it's a bit far from the center
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7 people find it helpful
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Tran T. X. D.
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6.3
/10
Reviewed 159 week(s) ago
The hotel owner is pleasant for early check-in but the room is dirty. Toilet too, weak water not hot enough, no paper, no room cleaning, no fridge. However, the supply requirements are still met. Maybe due to the absence, there is no cleaning staff. Saw a young male serving.
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7 people find it helpful
Guest
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9.1
/10
Reviewed 160 week(s) ago
Good in the price range, thanks to the hotel for renting a car, it is very ok. Satisfied
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7 people find it helpful
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NGUYEN M. T.
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9.7
/10
Reviewed 162 week(s) ago
Hotel sạch sẽ, Anh Chị chủ rất thân thiện
1 people find it helpful
Phung T. M. P.
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5.1
/10
Reviewed 163 week(s) ago
Khách sạn có mùi khai, ẩm mốc, vòi sen thì đểu không tắm được book phòng 1 giường nhưng đến nơi lại báo hết và sếp cho 1 phòng khác xa ảnh trên mạng, nói chung không xứng đáng với giá tiền.
2 people find it helpful
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Lê Hồng T.
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5.2
/10
Reviewed 165 week(s) ago
The room is not like the photo and the staff attitude is very rude
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2 people find it helpful
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Nguyen M. D.
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9.4
/10
Reviewed 168 week(s) ago
Anh chị chủ rất nhiệt tình. Phòng ốc sạch sẽ. Gần trung tâm. Đi bộ 100m ra chợ. Lần sau sẽ quay lại.
3 people find it helpful
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