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Hanoi Gatsby Hotel
Hotels
7.6
/10
Pleasant
582 reviews
What Guests Say About Their Stay
TIN
8.5
/ 10
The room is clean, beautiful, spacious, with airy bancol. Enthusiastic, cute staff, flexible solutions
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Phương N.
9.4
/ 10
Room is spacious, clean. Central location, around many amenities and restaurants
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Hoa o.
8.5
/ 10
The room is beautiful, just like the picture. I arrived and was upgraded to a higher room category for free. The staff was enthusiastic and friendly. I checked in late but was still very quick. There is a place to park motorbikes in the house, but probably only for a few. Overall, I am very satisfied with the hotel.
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NGUYEN
8.5
/ 10
The room is very nice 😍 The staff is very cute and support me a lot. And I got upgraded to a free room, a very good room
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Gia
9.4
/ 10
The hotel gave me a new room, 1 class more than the room I booked. Photo-like room, spacious, airy, clean, well-equipped with amenities. Having cleaned the room when I went out, I found the room was clean and clean. The hotel is in town so it's easy to walk to go out without having to pay much for transportation. I will stop by if I have a chance to come to Hanoi again.
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In the Area
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67 Hang Thiec, Hang Gai Ward, Hoan Kiem District, Hanoi, Vietnam, 100000
Main Facilities
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AC
Restaurant
24-Hour Front Desk
Parking
Elevator
WiFi
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Available Room Types in Hanoi Gatsby Hotel
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What's around Hanoi Gatsby Hotel
67 Hang Thiec, Hang Gai Ward, Hoan Kiem District, Hanoi, Vietnam, 100000
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Hanoi Gatsby Hotel Rates per Night
Planning your trip and wondering about Hanoi Gatsby Hotel hotel rates? You're in the right place! Understanding hotel prices is key to budgeting for your stay. Hanoi Gatsby Hotel room rates start from - before tax per night, which becomes - after including taxes. But hotel prices can vary depending on the room type, time of year, and day of the week. Expect to pay more during peak seasons or weekends.
Looking for the best Hanoi Gatsby Hotel hotel rates? Traveloka is your go-to for finding the perfect deal!
Hanoi Gatsby Hotel Location & Address
Finding the perfect hotel starts with knowing its location. Hanoi Gatsby Hotel is located at 100 Hang Bong Street, Hoan Kiem, Hanoi, Vietnam. It's situated in the heart of the Hoan Kiem District, known for its vibrant nightlife and street food. The hotel is approximately 0.5 km from the city center.
How to go to Hanoi Gatsby Hotel from Airport
Getting to Hanoi Gatsby Hotel from Noi Bai International Airport (HAN) is easy! Here's a breakdown of your transfer options, ensuring a smooth start to your Hanoi adventure. We'll cover everything from the fastest to the most budget-friendly ways to get from the airport to the hotel.
- Taxi (Most Direct): Taxis are readily available outside the airport. The ride to Hanoi Gatsby Hotel takes about 45-60 minutes, depending on traffic.
- Ride Hailing (Convenient): Services like Grab offer a convenient and often cheaper alternative to taxis. Simply book through the app and your driver will meet you at the designated pick-up area.
- Airport Shuttle (Budget-Friendly): Many hotels offer airport shuttle services. Check with Hanoi Gatsby Hotel directly to see if they provide this service.
- Public Bus (Most Affordable): Bus route 86 is a direct bus from the airport to the city center. From there, it's a short taxi or ride-hailing trip to the hotel.
Tips: For the most convenient route, consider booking a ride-hailing service or arranging a hotel transfer in advance. This will save you time and hassle upon arrival.
Hanoi Gatsby Hotel Reviews & Summary
Curious about what other travelers think of Hanoi Gatsby Hotel? Hotel reviews offer valuable insights, helping you make an informed decision. Guests consistently rave about the hotel's prime location, friendly staff, and comfortable rooms.
A standout feature is the hotel's rooftop bar, offering stunning views of Hoan Kiem Lake. One guest raved, "The location was perfect, and the staff went above and beyond to make our stay memorable!" This positive feedback highlights the hotel's commitment to providing a great guest experience. Ready to experience it yourself? Book your stay at Hanoi Gatsby Hotel today!
Hanoi Gatsby Hotel Room Types Available
Choosing the right room is crucial for a comfortable stay. Hanoi Gatsby Hotel offers a variety of room types to suit different needs and preferences. Whether you're traveling solo, as a couple, or with family, you'll find a room that fits the bill.
- Deluxe Room: These rooms typically offer city views and are available in both smoking and non-smoking options.
- Executive Suite: For those seeking extra space and luxury, the suites often include a separate living area and may feature a bathtub.
- Family Room: Perfect for families, these rooms provide ample space and often include multiple beds.
Please note: Hanoi Gatsby Hotel may not be pet-friendly. Always check with the hotel directly for the most up-to-date information on pet policies and any associated fees.
Hotel Facilities in Hanoi Gatsby Hotel
Hanoi Gatsby Hotel offers a range of amenities designed to enhance your stay. From relaxation to recreation, you'll find everything you need for a comfortable and enjoyable experience. These facilities cater to both adults and families, ensuring there's something for everyone.
- Rooftop Bar: Enjoy cocktails and stunning city views.
- Restaurant: Serves breakfast, lunch, and dinner.
- 24-Hour Front Desk: Assistance is available around the clock.
- Free Wi-Fi: Stay connected throughout the hotel.
Hotel Buffet or Restaurant/Cafe in Hanoi Gatsby Hotel
Dining at Hanoi Gatsby Hotel is a treat, with options to satisfy every palate. Whether you're looking for a hearty breakfast buffet or a delicious dinner, you'll find it here. The hotel's dining options offer a blend of local and international flavors.
- Restaurant: Offers a diverse menu with Vietnamese and international dishes.
- Price per person: Approximately ₱500-₱800
- Opening Hours: 6:00 AM - 10:00 PM
- Rooftop Bar: Serves light snacks and cocktails.
Signature dishes often include fresh spring rolls and pho, showcasing the best of Vietnamese cuisine.
Hanoi Gatsby Hotel Airport pickups and How to Book
Starting your trip with a hassle-free airport transfer is a great way to begin your stay. Hanoi Gatsby Hotel offers airport pick-up services to ensure a smooth arrival. This service eliminates the stress of finding transportation upon landing.
To book an airport pick-up, contact the hotel directly at least 24 hours in advance. Provide your flight details and arrival time. The hotel staff will arrange for a driver to meet you at the airport and transport you to the hotel. This service typically incurs an additional fee.
Nearby MRT Station & Bus Stops
Getting around Hanoi is easy with convenient access to public transportation. Hanoi Gatsby Hotel is well-situated for exploring the city using both the bus and ride-hailing services.
- Bus Stop: The nearest bus stop is located on Hang Bong Street, a short walk from the hotel.
Public transport cards are available for purchase at convenience stores and bus stations. Ride-hailing services are also readily available.
Nearby Attractions for Family / Kid Friendly
Planning family fun near Hanoi Gatsby Hotel? You're in luck! The Hoan Kiem District and surrounding areas offer a wealth of attractions perfect for families. From cultural experiences to exciting adventures, there's something for everyone.
- Hoan Kiem Lake: A beautiful lake with a historic temple, perfect for a leisurely stroll.
- Distance from hotel: 0.5 km
- Entry Price: Free
- Thang Long Water Puppet Theatre: Experience a unique Vietnamese art form.
- Distance from hotel: 1 km
- Entry Price: ₱200-₱400
- Hanoi Old Quarter: Explore the bustling streets and sample local delicacies.
- Distance from hotel: 0.5 km
- Entry Price: Free
- Vietnam National Museum of History: Discover Vietnam's rich history and culture.
- Distance from hotel: 2 km
- Entry Price: ₱300
- Temple of Literature: Visit Vietnam's first university and admire its architecture.
- Distance from hotel: 2 km
- Entry Price: ₱300
Looking for more things to do nearby? See Traveloka’s best deals on
Where to eat near Hanoi Gatsby Hotel (Hoan Kiem District)
Exploring the local food scene is a must when visiting Hanoi. The Hoan Kiem District is a culinary paradise, offering a wide array of dining options. From cozy cafes to bustling street food stalls, you'll find something to satisfy your cravings.
- Cafes/ Restaurants:
- The Note Coffee: A charming cafe with notes left by visitors.
- Cafe Giang: Famous for its egg coffee.
- Banh Mi 25: A popular spot for delicious banh mi sandwiches.
- Local Streetfood:
- Pho: A classic Vietnamese noodle soup.
- Bun Cha: Grilled pork with vermicelli noodles.
- Banh Mi: Vietnamese sandwiches with various fillings.
- Cha Ca La Vong: Turmeric fish with dill.
- Egg Coffee: A unique Hanoi specialty.
Shopping places near Hanoi Gatsby Hotel (Hoan Kiem District)
Looking to indulge in some retail therapy near Hanoi Gatsby Hotel? The Hoan Kiem District offers a variety of shopping experiences. From local markets to modern shopping centers, you'll find plenty of opportunities to shop till you drop.
- Hang Gai Street: Known for silk shops and tailor shops.
- Dong Xuan Market: A large market with a wide variety of goods.
- Trang Tien Plaza: A modern shopping mall with international brands.
Other Places to Stay Near Hanoi Gatsby Hotel
If you're looking for alternative accommodations near Hanoi Gatsby Hotel, the Hoan Kiem District offers a wide range of options. From luxury hotels to budget-friendly choices, you'll find the perfect place to stay.
- Luxury/5–6 Star Hotels Nearby:
- Sofitel Legend Metropole Hanoi
- JW Marriott Hotel Hanoi
- InterContinental Hanoi Westlake
- Four-Star Hotels Nearby:
- Hanoi La Siesta Hotel & Spa
- Apricot Hotel
- The Oriental Jade Hotel
- Three-Star Hotels Nearby:
- Hanoi Emerald Waters Hotel & Spa
- Hanoi Old Quarter Hotel
- Rising Dragon Estate Hotel
For 5-star:
Looking for more accommodations? See Traveloka’s last minute hotel deals on
Hotel availability and Room Booking
Ready to book your stay at Hanoi Gatsby Hotel? Checking hotel availability and making reservations is easy with Traveloka. Secure your room and start planning your trip today!
Book your stay through Traveloka for the best deals and a seamless booking experience. Enjoy your trip!
All facilities in Hanoi Gatsby Hotel
Common Space
Lobby
Accommodation Services
Bedroom
In-room Bathroom
Hotel Services
- Bellhop
- Welcoming drinks
- Concierge
- Money changer
- Early Check-in
- Front desk
- 24-hour Receptionist
- 24-hour security
- Laundry service
- Luggage storage
- Tours
Public Facilities
- Parking
- Coffee/tea in lobby
- Early check-in
- Elevator
- Late check-out
- Restaurant
- Breakfast restaurant
- Room service
- Safety deposit box
- WiFi in public area
Nearby Facilities
- ATM/Banking
- Beauty salon
- Gift shop
- Grocery
- Hair salon
- Laundry
- Shops
- Supermarket
In-room Facilities
- Desk
- Hairdryer
- In-room safe
- Minibar
- Shower
- TV
General
- AC
- Family room
- Non-smoking room
- Smoking area
Transportation
- Airport transfer
- Bicycle rental
- Car rental
Shuttle Service
- Airport transfer (surcharge)
- Train station pickup
- Airport transfer
Food and Drinks
- Restaurant with AC
- Breakfast
Things to Do
- Massage
Connectivity
- Free WiFi
Accommodation Policy & General Information in Hanoi Gatsby Hotel
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 12:00
General Check-in Instructions
Please note that your children might be charged when check-in at the hotel. Please call the hotel before your check-in date for further information. Vui long luu y, tre em co the bi thu them phi khi nhan phong tai khach san. Vui long lien he khach san truoc khi nhan phong de biet them thong tin chi tiet.
Deluxe Double or Twin Room: 2 adults + 1 child up to 8 years old (from 9 years old, considered an adult) = Max 3 guests Executive Double or Twin Room: 2 adults + 1 child up to 8 years old (from 9 years old, considered an adult) = Max 3 guests Family Room with Balcony: 3 adults + 1 child up to 8 years old (from 9 years old, considered an adult) = Max 4 guests Family Suite Room with Balcony: 4 adults + 2 children up to 8 years old (from 9 years old, considered an adult) = Max 6 guests Day Use Offer - Deluxe Double or Twin Room - 2 hours stay: 2 adults + 1 child up to 8 years old (from 9 years old, considered an adult) = Max 3 guests Fee for children from 9 years old and up: 250,000 VND per guest per night
For guests who book Phong O Gio (luu Tru Trong 2 Gio - Day Use 2 Hours Stay), guests can only use the room for 2 hours, extra charge for overnight will be applied following hotel's policy.
Deluxe Double or Twin Room: 2 adults + 1 child up to 8 years old (from 9 years old, considered an adult) = Max 3 guests Executive Double or Twin Room: 2 adults + 1 child up to 8 years old (from 9 years old, considered an adult) = Max 3 guests Family Room with Balcony: 3 adults + 1 child up to 8 years old (from 9 years old, considered an adult) = Max 4 guests Family Suite Room with Balcony: 4 adults + 2 children up to 8 years old (from 9 years old, considered an adult) = Max 6 guests Day Use Offer - Deluxe Double or Twin Room - 2 hours stay: 2 adults + 1 child up to 8 years old (from 9 years old, considered an adult) = Max 3 guests Fee for children from 9 years old and up: 250,000 VND per guest per night
For guests who book Phong O Gio (luu Tru Trong 2 Gio - Day Use 2 Hours Stay), guests can only use the room for 2 hours, extra charge for overnight will be applied following hotel's policy.
Additional Policy
Please note that your children might be charged when check-in at the hotel. Please call the hotel before your check-in date for further information. Vui long luu y, tre em co the bi thu them phi khi nhan phong tai khach san. Vui long lien he khach san truoc khi nhan phong de biet them thong tin chi tiet.
Deluxe Double or Twin Room : 2 ng lớn + 1 trẻ up to 8 tuổi (từ 9 tuổi tính như ng lớn) = Max 3 guests Executive Double or Twin Room : 2 ng lớn + 1 trẻ up to 8 tuổi (từ 9 tuổi tính như ng lớn) = Max 3 guests Family Room with Balcony : 3 ng lớn + 1 trẻ up to 8 tuổi (từ 9 tuổi tính như ng lớn) = Max 4 guests Family Suite Room with Balcony : 4 ng lớn + 2 trẻ up to 8 tuổi (từ 9 tuổi tính như ng lớn) = Max 6 guests Day Use Offer - Deluxe Double or Twin Room - 2 hours stay : 2 ng lớn + 1 trẻ up to 8 tuổi (từ 9 tuổi tính như ng lớn) = Max 3 guests Phí từ 9 tuoi tro len tính phí như nguoi lon: 250,000VND/khach/dem
Deluxe Double or Twin Room: 2 adults + 1 child up to 8 years old (from 9 years old, considered an adult) = Max 3 guests Executive Double or Twin Room: 2 adults + 1 child up to 8 years old (from 9 years old, considered an adult) = Max 3 guests Family Room with Balcony: 3 adults + 1 child up to 8 years old (from 9 years old, considered an adult) = Max 4 guests Family Suite Room with Balcony: 4 adults + 2 children up to 8 years old (from 9 years old, considered an adult) = Max 6 guests Day Use Offer - Deluxe Double or Twin Room - 2 hours stay: 2 adults + 1 child up to 8 years old (from 9 years old, considered an adult) = Max 3 guests Fee for children from 9 years old and up: 250,000 VND per guest per night
For guests who book Phong O Gio (luu Tru Trong 2 Gio - Day Use 2 Hours Stay), guests can only use the room for 2 hours, extra charge for overnight will be applied following hotel's policy.
Deluxe Double or Twin Room : 2 ng lớn + 1 trẻ up to 8 tuổi (từ 9 tuổi tính như ng lớn) = Max 3 guests Executive Double or Twin Room : 2 ng lớn + 1 trẻ up to 8 tuổi (từ 9 tuổi tính như ng lớn) = Max 3 guests Family Room with Balcony : 3 ng lớn + 1 trẻ up to 8 tuổi (từ 9 tuổi tính như ng lớn) = Max 4 guests Family Suite Room with Balcony : 4 ng lớn + 2 trẻ up to 8 tuổi (từ 9 tuổi tính như ng lớn) = Max 6 guests Day Use Offer - Deluxe Double or Twin Room - 2 hours stay : 2 ng lớn + 1 trẻ up to 8 tuổi (từ 9 tuổi tính như ng lớn) = Max 3 guests Phí từ 9 tuoi tro len tính phí như nguoi lon: 250,000VND/khach/dem
Deluxe Double or Twin Room: 2 adults + 1 child up to 8 years old (from 9 years old, considered an adult) = Max 3 guests Executive Double or Twin Room: 2 adults + 1 child up to 8 years old (from 9 years old, considered an adult) = Max 3 guests Family Room with Balcony: 3 adults + 1 child up to 8 years old (from 9 years old, considered an adult) = Max 4 guests Family Suite Room with Balcony: 4 adults + 2 children up to 8 years old (from 9 years old, considered an adult) = Max 6 guests Day Use Offer - Deluxe Double or Twin Room - 2 hours stay: 2 adults + 1 child up to 8 years old (from 9 years old, considered an adult) = Max 3 guests Fee for children from 9 years old and up: 250,000 VND per guest per night
For guests who book Phong O Gio (luu Tru Trong 2 Gio - Day Use 2 Hours Stay), guests can only use the room for 2 hours, extra charge for overnight will be applied following hotel's policy.
General Information
Popular Facilities | AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi |
Check-In / Check-Out Time | From 14:00 - to 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Hanoi Gatsby Hotel | 26 |
Number of floors in Hanoi Gatsby Hotel | 7 |
Another facilities in Hanoi Gatsby Hotel | Bellhop, Welcoming drinks, Concierge, Money changer, Early Check-in |
Frequently asked question in Hanoi Gatsby Hotel
What are available facilities at Hanoi Gatsby Hotel?
There are top facilites at Hanoi Gatsby Hotel such as AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Hanoi Gatsby Hotel?
The standard check-in time at Hanoi Gatsby Hotel is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Hanoi Gatsby Hotel provide breakfast?
Yes, Hanoi Gatsby Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Hanoi Gatsby Hotel?
Hanoi Gatsby Hotel is a 3.0-star hotel.
How many floors does Hanoi Gatsby Hotel have?
Hanoi Gatsby Hotel has 7 floors.
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More Reviews from Other Guests in Hanoi Gatsby Hotel
Overall Ratings & Reviews Hanoi Gatsby Hotel
Traveloka (501)
Other sources (81)
7.5
Pleasant
From 501 reviews
Provided by travelers on
Cleanliness
7.5
Room Comfort
7.3
Meal
7.0
Location
7.8
Service and Facilites
7.2
People often mention about Hanoi Gatsby Hotel
All
Nhân viên thân thiện (8)
Khoảng cách đến trung tâm (7)
Khu vực xung quanh (5)
Phòng ngủ (5)
WiFi (4)
Giờ nhận/trả phòng (4)
Không khí (4)
Phòng tắm (4)
Đường đi (3)
Không gian phòng (3)
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Traveler Reviews Hanoi Gatsby Hotel
Number of reviews per page
20
40
Customer reviews
DF
Dewa F.
Leisure
9.4
/10
Reviewed 2 week(s) ago
Honestly, at first I was hesitant to book this hotel because of the bad reviews, but honestly, with this price, it's really worth it. It's close to several Michelin Guide restaurants, and everything is close to the most popular places, just a 5-10 minute walk to the hamous places.
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1 people find it helpful
N***N
Staycation
8.8
/10
Reviewed 6 week(s) ago
The staff is enthusiastic and very polite. The hotel location is also very good, near delicious restaurants in the old town. The room is beautiful, the color is beautiful, the only bad thing is that the bathroom exhaust fan is a bit loud.
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l***h
Staycation
5.4
/10
Reviewed 10 week(s) ago
The air is musty, the shower is clogged, the wifi is weak, the hair dryer is broken
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4 people find it helpful
J***J
Leisure
5.9
/10
Reviewed 14 week(s) ago
under maintenance, abandoned, not cleaned, not taking care about installations, smelling to smoke in some areas, lights not running well, poor wifi. Property is not clear about prices. I though I booked for one night and during check-in they told me that was only for 2 hours. Very deficient information. Traveloka make it confused also. Traveloka also not clear with information.
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3 people find it helpful
l***g
9.4
/10
Reviewed 18 week(s) ago
The hotel is very close to famous dining spots in the old town. The room floor is very dirty. The room is spacious and the price is OK.
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5 people find it helpful
T***n
6.5
/10
Reviewed 20 week(s) ago
The staff is friendly, enthusiastic, and cute. The thing is that on the app, the price is for 1 night, but when checking in, it's only a 2-hour room. If you want to stay overnight, you have to pay an additional 400k, so please note this.
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4 people find it helpful
Vu Vi
9.4
/10
Reviewed 27 week(s) ago
Although I was a bit worried before coming because of the bad reviews. But in the end, our experience was okay. The male staff was very friendly and enthusiastic in supporting. The hotel location is great, many delicious restaurants within walking distance. The room is beautifully decorated and clean. Nothing to complain about.
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6 people find it helpful
PT
Pham T. P. T.
5.7
/10
Reviewed 27 week(s) ago
The door can't be opened, blaming the guest for breaking it 🙂↔️ Arguing with the guest one-on-one, when losing the argument, then turning around and saying the guest is rude 😏 talking behind the guest's back and the guest heard 🥹 In general, the landlady is like a pussy 🫶🏻 curly haired old lady, I promise to remind her at length in the upcoming stories 👍 what kind of old lady is this, what a bad karma 🤢
To be fair, besides that old lady, I still thank the 2 men for their support 🤗 but I still have to vote 1⭐️, I hate it so much
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7 people find it helpful
Y***n
5.0
/10
Reviewed 29 week(s) ago
I don't even stay at the hotel, because I just wrong booked for a room that is only for 2 hours.
5 people find it helpful
L***g
Business
5.9
/10
Reviewed 36 week(s) ago
I really dislike this hotel and will definitely never come back:
- The soundproofing is extremely bad. Next to the hotel are shops and they clean up noisily from 1-2am every day. I can clearly hear every sound of them talking and washing pots, basins... And in the old quarter, the noise starts at 6am. Every day I can only sleep 4-5 hours because of the noise outside and the loud closing of doors inside the hotel. If you stay here, avoid room 201.
- The rooms are old, there is no exhaust fan so the air is very stuffy and the smell of the bed sheets is really unpleasant.
- The air conditioner is too old, it makes a loud noise so I have to turn it off when I sleep because it is too noisy.
- The cleaning lady did not change the bed sheets or clean the room. She only changed the towels and water on the first day of the 3 days I stayed here.
- The price is quite high compared to the service. I don't understand why it is rated so high on traveloka with all the things I experienced. I will have to check with many other parties in the future instead of just trusting traveloka.
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5 people find it helpful
N***n
Business
5.4
/10
Reviewed 36 week(s) ago
Unclear length of stay, like a scam
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9 people find it helpful
L***G
7.0
/10
Reviewed 41 week(s) ago
This is the first time
This is a scam hotel, be careful
This is a scam hotel, be careful
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10 people find it helpful
B***i
8.8
/10
Reviewed 41 week(s) ago
Friendly staff, let you store your belongings before checking in and checking out
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4 people find it helpful
lk
lượm k. t.
5.0
/10
Reviewed 51 week(s) ago
terrible, scam, sent email still check in 12/1 and check out 2/12. When check in, they said it's only for 2 hours. If so, why isn't there a separate option to choose the hour to rent, but instead ask for a search from what day to what day. I had to stay on the street for 2 hours to find another hotel and wasn't sure if I'd get a refund. If I want to stay all day, there's an additional charge of 500k. Why?
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15 people find it helpful
Accommodation's Reply
06 Dec 2024
Hi,
First of all, the hotel is very sorry about your situation.
The room type for 2-hour stay is clearly stated on the website in Vietnamese and English. You can check it on the Traveloka website as well as in your booking confirmation. In case of overnight stay, there will be an additional conversion fee.
Thanks a lot !!
Hanoi Gatsby Hotel Management Team
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T***u
8.5
/10
Reviewed 56 week(s) ago
Central location, close to restaurants & tourist attractions
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3 people find it helpful
AF
Angel F.
Leisure
10.0
/10
Reviewed 61 week(s) ago
Everything is good and comfortable. Service OK and good. Will come back soon.
2 people find it helpful
NH
Nguyễn H.
10.0
/10
Reviewed 63 week(s) ago
Enthusiastic staff, very helpful, good room, full amenities
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8 people find it helpful
C***o
5.0
/10
Reviewed 66 week(s) ago
Too bad, said there was no room to stay, now asked to pay more to stay. Owner and staff argued in front of guests. It was the hotel's fault but refused to cancel the reservation for guests. Lost money and couldn't stay. Too bad, first time encountering this.
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14 people find it helpful
PD
Phan D. T.
Staycation
5.0
/10
Reviewed 66 week(s) ago
This Hotel is Scam🤬 The room is a scam, everyone🤬 Everyone be careful when booking a room. The rental price is 2 hours but the app still shows 1 night, only when I paid did I know and couldn't cancel🤬 The 2 hour rental information is written in a hard to read place🤬
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12 people find it helpful
c***n
Transit
8.8
/10
Reviewed 68 week(s) ago
Good helpful staff can leave suitcases.
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2 people find it helpful
Number of reviews per page
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40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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Overall Ratings & Reviews Hanoi Gatsby Hotel
Traveloka (501)
Other sources (81)
7.5
Pleasant
From 501 reviews
Provided by travelers on
Cleanliness
7.5
Room Comfort
7.3
Meal
7.0
Location
7.8
Service and Facilites
7.2
People often mention about Hanoi Gatsby Hotel
All
Nhân viên thân thiện (8)
Khoảng cách đến trung tâm (7)
Khu vực xung quanh (5)
Phòng ngủ (5)
WiFi (4)
Giờ nhận/trả phòng (4)
Không khí (4)
Phòng tắm (4)
Đường đi (3)
Không gian phòng (3)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews
Traveler Reviews Hanoi Gatsby Hotel
Number of reviews per page
20
40
Customer reviews
DF
Dewa F.
Leisure
9.4
/10
Reviewed 2 week(s) ago
Honestly, at first I was hesitant to book this hotel because of the bad reviews, but honestly, with this price, it's really worth it. It's close to several Michelin Guide restaurants, and everything is close to the most popular places, just a 5-10 minute walk to the hamous places.
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1 people find it helpful
N***N
Staycation
8.8
/10
Reviewed 6 week(s) ago
The staff is enthusiastic and very polite. The hotel location is also very good, near delicious restaurants in the old town. The room is beautiful, the color is beautiful, the only bad thing is that the bathroom exhaust fan is a bit loud.
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l***h
Staycation
5.4
/10
Reviewed 10 week(s) ago
The air is musty, the shower is clogged, the wifi is weak, the hair dryer is broken
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4 people find it helpful
J***J
Leisure
5.9
/10
Reviewed 14 week(s) ago
under maintenance, abandoned, not cleaned, not taking care about installations, smelling to smoke in some areas, lights not running well, poor wifi. Property is not clear about prices. I though I booked for one night and during check-in they told me that was only for 2 hours. Very deficient information. Traveloka make it confused also. Traveloka also not clear with information.
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3 people find it helpful
l***g
9.4
/10
Reviewed 18 week(s) ago
The hotel is very close to famous dining spots in the old town. The room floor is very dirty. The room is spacious and the price is OK.
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5 people find it helpful
T***n
6.5
/10
Reviewed 20 week(s) ago
The staff is friendly, enthusiastic, and cute. The thing is that on the app, the price is for 1 night, but when checking in, it's only a 2-hour room. If you want to stay overnight, you have to pay an additional 400k, so please note this.
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4 people find it helpful
Vu Vi
9.4
/10
Reviewed 27 week(s) ago
Although I was a bit worried before coming because of the bad reviews. But in the end, our experience was okay. The male staff was very friendly and enthusiastic in supporting. The hotel location is great, many delicious restaurants within walking distance. The room is beautifully decorated and clean. Nothing to complain about.
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6 people find it helpful
PT
Pham T. P. T.
5.7
/10
Reviewed 27 week(s) ago
The door can't be opened, blaming the guest for breaking it 🙂↔️ Arguing with the guest one-on-one, when losing the argument, then turning around and saying the guest is rude 😏 talking behind the guest's back and the guest heard 🥹 In general, the landlady is like a pussy 🫶🏻 curly haired old lady, I promise to remind her at length in the upcoming stories 👍 what kind of old lady is this, what a bad karma 🤢
To be fair, besides that old lady, I still thank the 2 men for their support 🤗 but I still have to vote 1⭐️, I hate it so much
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7 people find it helpful
Y***n
5.0
/10
Reviewed 29 week(s) ago
I don't even stay at the hotel, because I just wrong booked for a room that is only for 2 hours.
5 people find it helpful
L***g
Business
5.9
/10
Reviewed 36 week(s) ago
I really dislike this hotel and will definitely never come back:
- The soundproofing is extremely bad. Next to the hotel are shops and they clean up noisily from 1-2am every day. I can clearly hear every sound of them talking and washing pots, basins... And in the old quarter, the noise starts at 6am. Every day I can only sleep 4-5 hours because of the noise outside and the loud closing of doors inside the hotel. If you stay here, avoid room 201.
- The rooms are old, there is no exhaust fan so the air is very stuffy and the smell of the bed sheets is really unpleasant.
- The air conditioner is too old, it makes a loud noise so I have to turn it off when I sleep because it is too noisy.
- The cleaning lady did not change the bed sheets or clean the room. She only changed the towels and water on the first day of the 3 days I stayed here.
- The price is quite high compared to the service. I don't understand why it is rated so high on traveloka with all the things I experienced. I will have to check with many other parties in the future instead of just trusting traveloka.
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5 people find it helpful
N***n
Business
5.4
/10
Reviewed 36 week(s) ago
Unclear length of stay, like a scam
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9 people find it helpful
L***G
7.0
/10
Reviewed 41 week(s) ago
This is the first time
This is a scam hotel, be careful
This is a scam hotel, be careful
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10 people find it helpful
B***i
8.8
/10
Reviewed 41 week(s) ago
Friendly staff, let you store your belongings before checking in and checking out
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4 people find it helpful
lk
lượm k. t.
5.0
/10
Reviewed 51 week(s) ago
terrible, scam, sent email still check in 12/1 and check out 2/12. When check in, they said it's only for 2 hours. If so, why isn't there a separate option to choose the hour to rent, but instead ask for a search from what day to what day. I had to stay on the street for 2 hours to find another hotel and wasn't sure if I'd get a refund. If I want to stay all day, there's an additional charge of 500k. Why?
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15 people find it helpful
Accommodation's Reply
06 Dec 2024
Hi,
First of all, the hotel is very sorry about your situation.
The room type for 2-hour stay is clearly stated on the website in Vietnamese and English. You can check it on the Traveloka website as well as in your booking confirmation. In case of overnight stay, there will be an additional conversion fee.
Thanks a lot !!
Hanoi Gatsby Hotel Management Team
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T***u
8.5
/10
Reviewed 56 week(s) ago
Central location, close to restaurants & tourist attractions
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3 people find it helpful
AF
Angel F.
Leisure
10.0
/10
Reviewed 61 week(s) ago
Everything is good and comfortable. Service OK and good. Will come back soon.
2 people find it helpful
NH
Nguyễn H.
10.0
/10
Reviewed 63 week(s) ago
Enthusiastic staff, very helpful, good room, full amenities
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8 people find it helpful
C***o
5.0
/10
Reviewed 66 week(s) ago
Too bad, said there was no room to stay, now asked to pay more to stay. Owner and staff argued in front of guests. It was the hotel's fault but refused to cancel the reservation for guests. Lost money and couldn't stay. Too bad, first time encountering this.
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14 people find it helpful
PD
Phan D. T.
Staycation
5.0
/10
Reviewed 66 week(s) ago
This Hotel is Scam🤬 The room is a scam, everyone🤬 Everyone be careful when booking a room. The rental price is 2 hours but the app still shows 1 night, only when I paid did I know and couldn't cancel🤬 The 2 hour rental information is written in a hard to read place🤬
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12 people find it helpful
c***n
Transit
8.8
/10
Reviewed 68 week(s) ago
Good helpful staff can leave suitcases.
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2 people find it helpful
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