Hanoian Central Hotel & Spa

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9.9
/10
Exceptional
1,005 reviews

What Guests Say About Their Stay

Staff Friendliness (7)
Surroundings (6)
Distance To City Center (5)
Ambiance (5)

Umi N.

10.0
/ 10
We were very happy. The staff are friendly and very helpful, especially Elsa and Stephanie. The food is delicious.

Hamez S.

10.0
/ 10
The hotel has a very nice location, convenient for traveling in the old town, clean rooms, delicious breakfast with rich food, very friendly staff!
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Ha T

10.0
/ 10
The receptionists are very lovely and friendly. Thank you Quynh Anh and Minh Tu at the reception for helping me buy high quality Hanoi lotus tea as a gift.
See original

Hamez S.

10.0
/ 10
I must say that the service experience at the hotel is wonderful, the hotel is located in the center of the old town, next time I go to Hanoi I will definitely come back here!
See original

V***ũ

10.0
/ 10
I am very happy to have had a very good experience here when the staff are enthusiastic, always willing to help. The room is also very clean, the food is delicious
See original
In the Area
See Map
42A - 42B, Hang Cot street, Hang Ma, Hoan Kiem, Hanoi, Vietnam, 100068

Main Facilities

Read More
AC
Restaurant
24-Hour Front Desk
Parking
Elevator
WiFi
note: hotel was previously named The Hanoian Hotel Hanoian Central Hotel & Spa is located in area / city Hang Ma. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Hanoian Central Hotel & Spa

42A - 42B, Hang Cot street, Hang Ma, Hoan Kiem, Hanoi, Vietnam, 100068
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Lobby Hanoian Central Hotel & Spa
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Discover More About Hanoian Central Hotel & Spa

Discover the charm and elegance of Hanoi with a stay at the

Hanoian Central Hotel & Spa

. This exquisite hotel offers a perfect blend of modern comfort and traditional Vietnamese hospitality, making it an ideal choice for both leisure and business travelers seeking an unforgettable experience in the heart of Vietnam's vibrant capital. Room rates at

Hanoian Central Hotel & Spa

start from - per night. Don’t forget to use the TRAVELOKA new user limited promo code to get up to 8% off your booking!

Hanoian Central Hotel & Spa Location

Nestled in the bustling Hoan Kiem District,

Hanoian Central Hotel & Spa

is perfectly situated to immerse you in the rich culture and history of Hanoi. Located at 42A-42B Hàng Cót, Hàng Mã, Quận Hoàn Kiếm, Hà Nội, Việt Nam, 100068, the hotel is just a short distance from the city center, offering easy access to major attractions and transportation hubs. The atmosphere surrounding

Hanoian Central Hotel & Spa

is one of vibrant energy, with the iconic Hoan Kiem Lake and the lively Old Quarter just a stone's throw away. Imagine stepping out and finding yourself amidst a tapestry of ancient temples, bustling markets, and charming colonial architecture. This prime location ensures that the best of Hanoi is always within reach, whether you're looking to explore historical sites, indulge in local cuisine, or simply soak in the city's unique ambiance.

Hanoian Central Hotel & Spa Facilities & Services

Facilities for guests at

Hanoian Central Hotel & Spa

are designed to cater to every need, ensuring a comfortable and enjoyable stay. The hotel boasts a range of amenities that enhance the guest experience:

  • A refreshing swimming pool, perfect for a leisurely dip or a morning swim.
  • A luxurious spa and wellness center offering a variety of treatments to rejuvenate your body and mind.
  • A well-equipped fitness center for those who wish to maintain their workout routine.
  • Complimentary Wi-Fi throughout the hotel, keeping you connected at all times.
  • A business center with essential facilities for corporate travelers.
  • Concierge services to assist with tour bookings, transportation, and local recommendations.
  • On-site dining options offering a delightful culinary journey.
  • A dedicated children's play area, ensuring younger guests have a fun and safe space to enjoy.
  • Free parking space is available for guests arriving by car.

The spa is open daily from 9:00 AM to 9:00 PM, with treatments starting from PHP 1,500. The swimming pool operates from 6:00 AM to 8:00 PM. Please note that some services may incur additional charges.

Hanoian Central Hotel & Spa Room Types

A diverse selection of rooms awaits you, ensuring that the

Room types of Hanoian Central Hotel & Spa

cater to every preference and travel need. Whether you're a solo traveler, a couple, or a family, you'll find the perfect sanctuary.

  • Deluxe Room:

    Available with City View or Garden View. These rooms are non-smoking and some feature a bathtub for added relaxation.
  • Executive Suite:

    Offering expansive space and premium amenities, these suites provide a luxurious stay with either City View or Lake View. Bathtubs are standard in all Executive Suites.
  • Family Room:

    Designed for comfort and convenience, these rooms can accommodate families and often come with the option of a bathtub.

All rooms at

Hanoian Central Hotel & Spa

are designated as non-smoking to ensure a fresh and pleasant environment for all guests. While the hotel does not currently offer pet-friendly rooms, guests are encouraged to inquire about specific arrangements.

Hanoian Central Hotel & Spa Dining & Restaurants

Embark on a culinary adventure at

Hanoian Central Hotel & Spa

, where exquisite dining experiences await. The hotel features several on-site dining venues that showcase the best of Vietnamese and international cuisine.

  • The Lotus Restaurant:

    Open daily from 6:30 AM to 10:00 PM, this elegant restaurant offers a lavish breakfast buffet and serves authentic Vietnamese dishes for lunch and dinner. Estimated price per person for dinner is PHP 1,200.
  • The Bamboo Bar:

    Located by the pool, this casual spot is perfect for light snacks and refreshing beverages. Operating hours are from 10:00 AM to 7:00 PM.
  • The Sky Lounge:

    Enjoy panoramic city views from this sophisticated rooftop bar, open from 5:00 PM to 11:00 PM. It's the ideal place to unwind with a cocktail after a day of exploring. Drinks start from PHP 350.

Hanoian Central Hotel & Spa Nearby Attractions and Activities

The prime location of

Hanoian Central Hotel & Spa

places you within easy reach of Hanoi's most captivating attractions. Immerse yourself in the local culture and explore the wonders that surround the hotel:

  • Hoan Kiem Lake:

    A picturesque lake in the city center, famous for its historical significance and the Ngoc Son Temple located on a small island.
  • Hanoi Old Quarter:

    Wander through the maze of narrow streets, each historically dedicated to a particular trade, and discover vibrant street life, traditional shops, and delicious street food.
  • Temple of Literature:

    Vietnam's first national university, this ancient temple is a beautiful example of traditional Vietnamese architecture and a must-visit for history buffs.
  • Dong Xuan Market:

    Hanoi's largest covered market, offering a vast array of goods from clothing and souvenirs to fresh produce and local delicacies.
  • Water Puppet Theatre:

    Experience a unique Vietnamese art form with a traditional water puppet show, a delightful cultural performance.

If you are looking for other activities around

Hanoian Central Hotel & Spa

, check out the best deals on Traveloka: Recommended activities in Hanoi!

How to Get to Hanoian Central Hotel & Spa from the Airport

Getting to

Hanoian Central Hotel & Spa

from Noi Bai International Airport (HAN) is convenient, with several transportation options available. The

airport transfer service of Hanoian Central Hotel & Spa

ensures a smooth arrival. Here's

how to get to Hanoian Central Hotel & Spa

:

  • Hotel Private Airport Transfer:

    The most hassle-free option is to pre-book the hotel's private airport transfer service. This service offers direct pick-up from the airport terminal to the hotel lobby. The estimated cost is around PHP 1,500 to PHP 2,000, depending on the vehicle type. You can arrange this through Traveloka's airport transfer services.
  • Metered/Coupon Taxis:

    Taxis are readily available outside the airport. Ensure the meter is used or agree on a coupon fare before starting your journey. The trip typically takes 30-45 minutes and costs approximately PHP 600 to PHP 900.
  • Ride-hailing Service:

    You can also use a ride-hailing service booked via a mobile app. This offers a convenient and often cost-effective way to reach the hotel, with fares similar to taxis.
  • Airport Premium Buses:

    Several airport bus services operate from Noi Bai Airport to various points in the city. From the drop-off point, you may need to take a short taxi or ride-hailing service ride to reach

    Hanoian Central Hotel & Spa

    . This is generally the most budget-friendly option.

Summary of Why You Should Choose to Stay at Hanoian Central Hotel & Spa

Choosing

Hanoian Central Hotel & Spa

for your Hanoi getaway promises a blend of comfort, convenience, and authentic local charm. With excellent

Room availability at Hanoian Central Hotel & Spa

, you're sure to find the perfect accommodation to suit your needs. Here are the top reasons to make your

Booking Hanoian Central Hotel & Spa

:

  • Prime Location:

    Situated in the heart of Hoan Kiem District, offering easy access to major attractions, dining, and shopping.
  • Exceptional Facilities:

    Enjoy a relaxing spa, a refreshing pool, a well-equipped gym, and excellent business amenities.
  • Comfortable Rooms:

    A variety of well-appointed rooms and suites designed for your utmost comfort, many featuring bathtubs.
  • Delicious Dining:

    Savor authentic Vietnamese and international cuisine at the hotel's on-site restaurants and bars.
  • Impeccable Service:

    Experience warm Vietnamese hospitality and attentive service from the dedicated hotel staff.

Book your stay at

Hanoian Central Hotel & Spa

today and create lasting memories in the captivating city of Hanoi. For the best deals and seamless booking experience, visit Traveloka. You can also Book budget hotels in Hanoi and Easily book domestic and international flights at low prices on Traveloka.

All facilities in Hanoian Central Hotel & Spa

Fitness Center Hanoian Central Hotel & Spa
Fitness Center
Common Space Hanoian Central Hotel & Spa
Common Space
Lobby Hanoian Central Hotel & Spa
Lobby
Accommodation Services Hanoian Central Hotel & Spa
Accommodation Services
Bedroom Hanoian Central Hotel & Spa
Bedroom

Hotel Services

  • Bellhop
  • Welcoming drinks
  • Money changer
  • Doorman
  • Early Check-in
  • Express check-in
  • Express check-out
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Late check-out
  • Laundry service
  • Luggage storage
  • Multilingual staff
  • Newspaper in lobby
  • Tours

Food and Drinks

  • Restaurant with AC
  • A la carte breakfast
  • A la carte lunch
  • Breakfast
  • Buffet breakfast
  • Breakfast served to the table
  • Cafe
  • Continental breakfast
  • Hot breakfast
  • Snacks
  • Snack bar
  • Vegetarian meal

In-room Facilities

  • Bathrobe
  • Bathtub
  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Refrigerator
  • Separate shower and tub
  • Shower
  • TV

Public Facilities

  • Coffee/tea in lobby
  • Elevator
  • Restaurant
  • Breakfast restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Transportation

  • Airport transfer
  • Area shuttle
  • Bicycle rental
  • Bicycle storage
  • Limited parking
  • Parking with surcharge
  • Car rental

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Gift shop
  • Hair salon
  • Laundry
  • Shops
  • Supermarket

General

  • AC
  • Family room
  • Heater
  • Non-smoking room
  • Smoking area

Shuttle Service

  • Airport transfer (surcharge)
  • Cruise shuttle (surcharge)
  • Train station pickup
  • Airport transfer

Connectivity

  • Internet point
  • LAN Internet
  • Free WiFi

Accessibilty

  • Disabled access friendly

Business Facilities

  • Business center

Accommodation Policy & General Information in Hanoian Central Hotel & Spa

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

General Check-in Instructions

Please note that your children might be charged when check-in at the hotel. Please call the hotel before your check-in date for further information. Vui long luu y, tre em co the bi thu them phi khi nhan phong tai khach san. Vui long lien he khach san truoc khi nhan phong de biet them thong tin chi tiet.

Early Check-in

You're allowed to check-in before the accommodation’s check-in time. If you wish to do so, please contact the accommodation. Additional charges apply.
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General Information

Popular Facilities
AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Hanoian Central Hotel & Spa
30
Number of floors in Hanoian Central Hotel & Spa
7
Another facilities in Hanoian Central Hotel & Spa
Bellhop, Welcoming drinks, Money changer, Doorman, Early Check-in

Frequently asked question in Hanoian Central Hotel & Spa

What are available facilities at Hanoian Central Hotel & Spa?
There are top facilites at Hanoian Central Hotel & Spa such as AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Hanoian Central Hotel & Spa?
The standard check-in time at Hanoian Central Hotel & Spa is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Hanoian Central Hotel & Spa provide breakfast?
Yes, Hanoian Central Hotel & Spa provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Hanoian Central Hotel & Spa?
Hanoian Central Hotel & Spa is a 4.0-star hotel.
How many floors does Hanoian Central Hotel & Spa have?
Hanoian Central Hotel & Spa has 7 floors.
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More Reviews from Other Guests in Hanoian Central Hotel & Spa

10.0
Exceptional
From 919 reviews
Cleanliness

10.0

Room Comfort

9.6

Service and Facilites

10.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hanoian Central Hotel & Spa

Number of reviews per page
20
40
Top reviews
Wendy
icon-Business
Business
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Jack was amazing! The entire staff was so helpful and kind. The breakfasts were excellent and we had massages at the hotel spa that were great!
Massimo
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Was a beautiful and luxurious hotel in the heart of the hectic Old Quarter. The room was perfect. The hotel staff was super accommodating and helpful throughout our stay - shoutout to Antony, you were awesome.
Massimo
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The service at Hanoian Central Hotel and Spa is beyond excellence. From the moment we arrived, we were greeted with great kindness and the staff jumped up to assist us with all our bags. The receptionist on duty that night was Hennry and he shared his contact in order to provide recommendations to eat, things to do. Our stay was lovely, the food for breakfast was delicious (especially the beef pho!), and we truly had zero complaints. They truly went above and beyond. Highly recommend this hotel and would absolutely choose here a million times over.
Read More
Massimo
icon-with Friends
with Friends
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

First trip to Hanoi and first time to Hanoian Central Hotel and Spa. On arrival we were welcomed with a cup of tea then taken to our room and given a tour of the amenities. The room was clean and comfortable and the staff always helpful with information on where to eat, what to see and do and even lessons with the language.
Iryna
icon-with Friends
with Friends
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

I had the best stay at Hanoian Central Hotel and Spa. The location is super handy and close to everything. The staff gave so many helpful recommendations and made restaurant reservations for us. They constantly checked in with me via WhatsApp during our stay to ask if i needed anything and always offered to make suggestions for things to do or places to dine. The breakfast was also top notch with such a variety of western and Vietnamese foods available. I had to leave early on our last day to get to the airport and they even made up a takeaway breakfast for me. I also tried out the spa and the service and treatments were amazing. I would highly recommend this hotel.
Read More
Iryna
icon-with Friends
with Friends
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The location is incredibly central in the old quarter. The hotel is beautiful and well designed. The room is quiet and the bed is very comfortable. The hotel breakfast is one of the best we have ever have. Last but not least, the staff is so kind and helpful. It was the highest level of hospitality. Andrew was always there to give advice for any questions we had. We would stay here any time we are in Hanoi.
Read More
Iryna
icon-with Friends
with Friends
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

This place was an amazing experience. It can be summed up with a story from our trip. When we first showed up to the hotel, they ran out to greet us and take our luggage basically refusing to allow us to carry our own luggage from the moment we showed up. The service at this hotel was incredible and worth the stay.
Carolyn
icon-
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Ask for a room with a view otherwise you might end up like me, staring at a brick wall outside the window
Dan
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The hotel was better than I expected. The room was comfortable and nicely arranged. The staff were always smiling and helpful, which made a good impression. The overall atmosphere was relaxing, and I felt comfortable staying here for several nights.
Dan
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Located in the middle of the Old Quarter is this gem of a hotel. Fantastic staff, super clean modern amenities, this hotel was worthy of it's previous high ratings. Rooms super comfortable and quiet, comfy beds with well appointed bathrooms were greatly appreciated after arriving from long trips. The hotel has 24hr concierge, restaraunt for breakfast, and dinner should you wish. Super helpful staff made our stay a pleasure. Highly recommended.
Read More
Dan
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

4* Hotel centrally located in the Hoan Kiem (Old Quarter) of Ha Noi. Walk to Ma May food street and night market. Honestly we wanted to stay longer, if only we could change our departure back to our country of origin. Hanoian Central Hotel and Spa is impeccably clean, smelled heavenly, tastefully decorated. Food is fresh, delicious and presented appetizingly. Highly recommended.
Read More
Nancy
icon-Friends and Family Family
Friends and Family Family
2.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

We booked this hotel as it was advertised to be a 4-star hotel. However, it was far from that. The pictures did not match reality. The rooms were dark, dilapidated, and had a smell. There was a leak in the shower, the bed was obviously old, and the linens were coarse. Moreover, we specifically booked deluxe rooms based on the size mentioned in hotels.com, but they gave us superior rooms instead, which were much smaller. We had to complain to the front desk, before they moved us to a slightly bigger room. The staff had been nice and apologetic, but when it was time to check out, they gave us some mung bean cake and asked us not to leave a bad review.
Read More
Lee
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

I highly recommend this hotel for its outstanding service. The management, led by the hotel manager, demonstrated exceptional professionalism and attention to detail. Every team member went above and beyond to ensure a comfortable and memorable stay. The level of care and dedication to guest satisfaction was truly remarkable. I look forward to staying here again in the future.
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Lee
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The location of the hotel was excellent - close to food tours, shopping, and cultural sights. The facilities were very well done, couldn’t hear people in other rooms or elevators and the streets quieted down at night. The staff was very helpful and accommodating, including making suggestions and recommendations. Onsite breakfast, laundry and spa were a big draw for us.
Read More
Lee
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

This is an elegant hotel with courteous staff who take care of all your needs. Lovely and high quality breakfast. Close to al the attractions in the Old quarter. Front desk staff helped plan and give advice on what to see and arranged tours for us.
Devashish
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

We had a wonderful stay at the Hanoian Central Hotel and Spa and cannot recommend it highly enough. From the moment we arrived, the staff made us feel incredibly welcome and genuinely cared for. Everyone was attentive, kind, and always ready to help with anything we needed, nothing ever felt like too much trouble. What really stood out was how the team treated us like family rather than just guests. Their warmth and personal touch made our stay feel special and memorable, and it’s clear that hospitality is something they take great pride in. The hotel itself was comfortable and relaxing, making it the perfect base for our time in Vietnam. Thanks to the exceptional service and welcoming atmosphere, our stay was truly enjoyable from start to finish. We would absolutely stay here again and look forward to returning in the future.
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Devashish
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The Hanoian Central Hotel and Spa is a perfect choice for your visit to Hanoi. The location is perfect, the rooms are very well appointed and the staff is so friendly and accommodating. The breakfast in the morning is one of the best we had. It felt just like coming home.
Pin
icon-with Partner
with Partner
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

The hotel is located on the northern edge of the Old Quarter, offering a very convenient location. It is within walking distance to many popular dining spots, the lake, and major attractions, while being slightly removed from the busiest, most crowded streets lined with shops and restaurants. As a result, the surroundings feel noticeably quieter and more comfortable. The highlight of the hotel is undoubtedly the staff. The team is warm, attentive, and highly professional. Throughout our stay, nearly all staff members across different shifts remembered us and were always ready to offer assistance, which made the experience especially welcoming and personal. Breakfast was another. Vietnamese noodles and a variety of egg dishes were freshly prepared to order and served directly from the kitchen. In addition, there was a wide selection of both Eastern and Western options, ranging from salads and breads to congee and yogurt. The property itself is not a modern building, but rather an older structure that has been well maintained. While the layout is somewhat cozy, it creates a warm, home-like atmosphere.
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Yiak Leng
icon-with Partner
with Partner
8.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

clean room and great location (quiet)
John
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

The staff is outstanding. The hotel is just fine, but the staff is what makes it great!
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Bedroom 4 Hanoian Central Hotel & Spa

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
10.0
Exceptional
From 919 reviews
Cleanliness

10.0

Room Comfort

9.6

Service and Facilites

10.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hanoian Central Hotel & Spa

Number of reviews per page
20
40
Top reviews
Wendy
icon-Business
Business
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Jack was amazing! The entire staff was so helpful and kind. The breakfasts were excellent and we had massages at the hotel spa that were great!
Massimo
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Was a beautiful and luxurious hotel in the heart of the hectic Old Quarter. The room was perfect. The hotel staff was super accommodating and helpful throughout our stay - shoutout to Antony, you were awesome.
Massimo
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The service at Hanoian Central Hotel and Spa is beyond excellence. From the moment we arrived, we were greeted with great kindness and the staff jumped up to assist us with all our bags. The receptionist on duty that night was Hennry and he shared his contact in order to provide recommendations to eat, things to do. Our stay was lovely, the food for breakfast was delicious (especially the beef pho!), and we truly had zero complaints. They truly went above and beyond. Highly recommend this hotel and would absolutely choose here a million times over.
Read More
Massimo
icon-with Friends
with Friends
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

First trip to Hanoi and first time to Hanoian Central Hotel and Spa. On arrival we were welcomed with a cup of tea then taken to our room and given a tour of the amenities. The room was clean and comfortable and the staff always helpful with information on where to eat, what to see and do and even lessons with the language.
Iryna
icon-with Friends
with Friends
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

I had the best stay at Hanoian Central Hotel and Spa. The location is super handy and close to everything. The staff gave so many helpful recommendations and made restaurant reservations for us. They constantly checked in with me via WhatsApp during our stay to ask if i needed anything and always offered to make suggestions for things to do or places to dine. The breakfast was also top notch with such a variety of western and Vietnamese foods available. I had to leave early on our last day to get to the airport and they even made up a takeaway breakfast for me. I also tried out the spa and the service and treatments were amazing. I would highly recommend this hotel.
Read More
Iryna
icon-with Friends
with Friends
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The location is incredibly central in the old quarter. The hotel is beautiful and well designed. The room is quiet and the bed is very comfortable. The hotel breakfast is one of the best we have ever have. Last but not least, the staff is so kind and helpful. It was the highest level of hospitality. Andrew was always there to give advice for any questions we had. We would stay here any time we are in Hanoi.
Read More
Iryna
icon-with Friends
with Friends
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

This place was an amazing experience. It can be summed up with a story from our trip. When we first showed up to the hotel, they ran out to greet us and take our luggage basically refusing to allow us to carry our own luggage from the moment we showed up. The service at this hotel was incredible and worth the stay.
Carolyn
icon-
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Ask for a room with a view otherwise you might end up like me, staring at a brick wall outside the window
Dan
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The hotel was better than I expected. The room was comfortable and nicely arranged. The staff were always smiling and helpful, which made a good impression. The overall atmosphere was relaxing, and I felt comfortable staying here for several nights.
Dan
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Located in the middle of the Old Quarter is this gem of a hotel. Fantastic staff, super clean modern amenities, this hotel was worthy of it's previous high ratings. Rooms super comfortable and quiet, comfy beds with well appointed bathrooms were greatly appreciated after arriving from long trips. The hotel has 24hr concierge, restaraunt for breakfast, and dinner should you wish. Super helpful staff made our stay a pleasure. Highly recommended.
Read More
Dan
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

4* Hotel centrally located in the Hoan Kiem (Old Quarter) of Ha Noi. Walk to Ma May food street and night market. Honestly we wanted to stay longer, if only we could change our departure back to our country of origin. Hanoian Central Hotel and Spa is impeccably clean, smelled heavenly, tastefully decorated. Food is fresh, delicious and presented appetizingly. Highly recommended.
Read More
Nancy
icon-Friends and Family Family
Friends and Family Family
2.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

We booked this hotel as it was advertised to be a 4-star hotel. However, it was far from that. The pictures did not match reality. The rooms were dark, dilapidated, and had a smell. There was a leak in the shower, the bed was obviously old, and the linens were coarse. Moreover, we specifically booked deluxe rooms based on the size mentioned in hotels.com, but they gave us superior rooms instead, which were much smaller. We had to complain to the front desk, before they moved us to a slightly bigger room. The staff had been nice and apologetic, but when it was time to check out, they gave us some mung bean cake and asked us not to leave a bad review.
Read More
Lee
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

I highly recommend this hotel for its outstanding service. The management, led by the hotel manager, demonstrated exceptional professionalism and attention to detail. Every team member went above and beyond to ensure a comfortable and memorable stay. The level of care and dedication to guest satisfaction was truly remarkable. I look forward to staying here again in the future.
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Lee
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The location of the hotel was excellent - close to food tours, shopping, and cultural sights. The facilities were very well done, couldn’t hear people in other rooms or elevators and the streets quieted down at night. The staff was very helpful and accommodating, including making suggestions and recommendations. Onsite breakfast, laundry and spa were a big draw for us.
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Lee
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

This is an elegant hotel with courteous staff who take care of all your needs. Lovely and high quality breakfast. Close to al the attractions in the Old quarter. Front desk staff helped plan and give advice on what to see and arranged tours for us.
Devashish
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

We had a wonderful stay at the Hanoian Central Hotel and Spa and cannot recommend it highly enough. From the moment we arrived, the staff made us feel incredibly welcome and genuinely cared for. Everyone was attentive, kind, and always ready to help with anything we needed, nothing ever felt like too much trouble. What really stood out was how the team treated us like family rather than just guests. Their warmth and personal touch made our stay feel special and memorable, and it’s clear that hospitality is something they take great pride in. The hotel itself was comfortable and relaxing, making it the perfect base for our time in Vietnam. Thanks to the exceptional service and welcoming atmosphere, our stay was truly enjoyable from start to finish. We would absolutely stay here again and look forward to returning in the future.
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Devashish
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The Hanoian Central Hotel and Spa is a perfect choice for your visit to Hanoi. The location is perfect, the rooms are very well appointed and the staff is so friendly and accommodating. The breakfast in the morning is one of the best we had. It felt just like coming home.
Pin
icon-with Partner
with Partner
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

The hotel is located on the northern edge of the Old Quarter, offering a very convenient location. It is within walking distance to many popular dining spots, the lake, and major attractions, while being slightly removed from the busiest, most crowded streets lined with shops and restaurants. As a result, the surroundings feel noticeably quieter and more comfortable. The highlight of the hotel is undoubtedly the staff. The team is warm, attentive, and highly professional. Throughout our stay, nearly all staff members across different shifts remembered us and were always ready to offer assistance, which made the experience especially welcoming and personal. Breakfast was another. Vietnamese noodles and a variety of egg dishes were freshly prepared to order and served directly from the kitchen. In addition, there was a wide selection of both Eastern and Western options, ranging from salads and breads to congee and yogurt. The property itself is not a modern building, but rather an older structure that has been well maintained. While the layout is somewhat cozy, it creates a warm, home-like atmosphere.
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Yiak Leng
icon-with Partner
with Partner
8.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

clean room and great location (quiet)
John
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

The staff is outstanding. The hotel is just fine, but the staff is what makes it great!
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