New World Phu Quoc Resort

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8.9
/10
Exceptional
302 reviews

What Guests Say About Their Stay

Phan C. T.

9.7
/ 10
Very good service, enthusiastic support staff, delicious breakfast buffet and restaurant. Beautiful room and extremely clean. Very satisfied with this experience.
See original

phan n. h.

8.5
/ 10
5 star standard in terms of staff, rooms, facilities, breakfast, landscape. Kayaking and cycling. Will come back if I have the chance. Thank you!
See original

Justine

10.0
/ 10
I would give a 4.5* if I could - overall we loved our stay here, the resort has excellent facilities for families - we loved the water park (adults included) and the games/arcade room which was perfect to end the night or escape the sun! Couple of things that docked points - depending on where your villa is, you have to order a buggy to pick you up. Sometimes it’s quick, sometimes you’re waiting up to 7-10mins - that was a tad frustrating esp with a toddler. Also the accessibility around the pool to restaurant / bathroom is only one bridge over the pool, so if you’re on the other side it’s quite a walk - they should have QR codes or staff at different check points to order from. The main room and second room are on opposite ends of the villa, so not ideal if you have young kids, our toddler ended up sleeping in our room and the kitchen space is also separate which isn’t ideal - so layout is a bit off but not a deal breaker! Otherwise the rooms were great! Loved having the private pool too!

jaejung

10.0
/ 10
I truly loved the breakfast and other facilities in all. I would love to stay later!

Murray

10.0
/ 10
The hotel was excellent and the staff really did their best to assist. the Bearch front Seafood restaurant was brilliant and well worth a dinner. quite busy during the day, but after sunset its a lot less crowded. the manager Ms Kai was terrific too.
In the Area
See Map
Khem Beach, An Thoi Ward, An Thoi, Phu Quoc, Kien Giang, Vietnam, 92000

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
WiFi
New World Phu Quoc Resort is a resort is located at An Thoi. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around New World Phu Quoc Resort

Khem Beach, An Thoi Ward, An Thoi, Phu Quoc, Kien Giang, Vietnam, 92000
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Discover More About New World Phu Quoc Resort

Discover the Luxury of New World Phu Quoc Resort

Welcome to the exquisite New World Phu Quoc Resort, a premier destination nestled in the breathtaking landscapes of Kien Giang Province, Vietnam. If you're dreaming of a serene escape combined with unparalleled comfort and world-class service, your search ends here. New World Phu Quoc Resort offers an unforgettable experience, blending modern luxury with the natural beauty of Phu Quoc Island. Room rates at New World Phu Quoc Resort start from - per night. Don’t forget to use the TRAVELOKA new user limited promo code to get up to 8% off your booking!

New World Phu Quoc Resort Location

New World Phu Quoc Resort is ideally situated in the southern part of Phu Quoc Island, specifically in Bai Khem, An Thoi. This prime location places you in close proximity to some of the island's most stunning beaches and natural wonders. While not in a bustling city center, the resort offers a tranquil retreat, far from the usual urban hustle, yet easily accessible. The nearest major transit hub is Phu Quoc International Airport (PQC), approximately a 45-minute drive away. The atmosphere here is one of serene coastal elegance, with the resort itself being a destination for relaxation and rejuvenation. Imagine waking up to the gentle sound of waves and the sight of pristine sands – this is the everyday reality at New World Phu Quoc Resort.

New World Phu Quoc Resort Facilities & Services

Facilities for guests at New World Phu Quoc Resort are designed to cater to every need, ensuring a comfortable and enjoyable stay.
  • Multiple swimming pools, including dedicated areas for adults and children, perfect for a refreshing dip.
  • A state-of-the-art fitness center equipped with modern exercise machines for your workout routine.
  • The luxurious spa and wellness center offers a range of treatments and therapies to help you unwind and de-stress.
  • A dedicated kids' club provides engaging activities and entertainment for younger guests, ensuring they have a memorable time.
  • Complimentary Wi-Fi is available throughout the resort, keeping you connected during your stay.
  • On-site dining options offer a variety of culinary experiences.
  • The resort provides free parking space for guests arriving by car.
  • A complimentary shuttle service to nearby popular spots is available at scheduled times.

New World Phu Quoc Resort Room Types

Discover a diverse range of accommodations designed to suit every traveler's preference. The room types of New World Phu Quoc Resort include options that promise comfort and stunning views.
  • Deluxe Room:

    Available with either a Garden View or Ocean View, these rooms offer a serene ambiance. Non-smoking rooms are standard, and some Deluxe rooms feature a bathtub for added relaxation.
  • Suite:

    Offering more space and enhanced amenities, Suites provide a luxurious experience. Guests can choose between Garden View or Ocean View. These rooms typically include a bathtub.
  • Family Room:

    Perfect for families traveling together, these spacious rooms are designed for comfort and convenience. They often come with Garden Views and may include a bathtub.
  • Villas:

    For ultimate privacy and luxury, the resort offers private villas, some with their own plunge pools and direct beach access. These are ideal for those seeking an exclusive retreat.
New World Phu Quoc Resort is not explicitly listed as pet-friendly, and it's advisable to confirm pet policies directly with the resort.

New World Phu Quoc Resort Dining & Restaurants

Indulge your palate with the exceptional culinary offerings at New World Phu Quoc Resort. The resort boasts several dining venues, each providing a unique gastronomic journey.
  • The Bay:

    This signature restaurant offers a sophisticated dining experience, often featuring a lavish seafood buffet. Expect to spend approximately PHP 1,500 - PHP 2,500 per person. Open daily from 6:00 AM to 10:00 PM.
  • Beach Bar:

    Enjoy refreshing cocktails and light snacks with stunning ocean views. This is the perfect spot to unwind as the sun sets. Open from 10:00 AM to 11:00 PM. Prices for drinks range from PHP 300 - PHP 500.
  • In-Room Dining:

    For a private and convenient meal, the resort offers an extensive in-room dining menu, available 24 hours a day. Prices vary depending on the selection, with main courses typically ranging from PHP 700 - PHP 1,200.

New World Phu Quoc Resort Nearby Attractions and Activities

Phu Quoc Island is brimming with natural beauty and cultural experiences, and New World Phu Quoc Resort serves as an excellent base for exploration.
  • Sao Beach (Bai Sao):

    Famous for its crescent-shaped white sand and calm, clear waters, this is one of Phu Quoc's most picturesque beaches.
  • An Thoi Archipelago:

    Embark on a boat trip to explore the numerous small islands, perfect for snorkeling and diving in vibrant coral reefs.
  • Phu Quoc National Park:

    Discover the island's rich biodiversity with hiking trails through lush tropical forests.
  • Night Market (Duong Dong):

    Experience the local culture, sample street food, and shop for souvenirs in the bustling night market of the main town.
  • Pepper Plantations:

    Visit a local pepper farm to learn about the cultivation of Phu Quoc's famous black pepper.
If you are looking for other activities around New World Phu Quoc Resort, check out the best deals on Traveloka: Recommended activities in Phu Quoc!

How to Get to New World Phu Quoc Resort from the Airport

Navigating your way to New World Phu Quoc Resort is straightforward, with several convenient options available. The airport transfer service of New World Phu Quoc Resort ensures a seamless arrival.
  • Hotel Private Airport Transfer:

    The most convenient option is to arrange a private transfer directly with the resort. This service offers comfort and efficiency, with prices typically ranging from PHP 1,500 to PHP 2,500, depending on the vehicle type. You can book this through the resort or via Traveloka's airport transfer services.
  • Taxi:

    Metered taxis are readily available at Phu Quoc International Airport. The journey to the resort will cost approximately PHP 600 - PHP 900, taking around 45 minutes.
  • Ride-hailing Service:

    You can also use a ride-hailing service booked via a mobile app. Prices are comparable to taxis.
  • Car Rental:

    For those who prefer to explore the island at their own pace, car rental services are available at the airport.
Booking your New World Phu Quoc Resort airport transfer in advance is highly recommended, especially during peak seasons.

Summary of Why You Should Choose to Stay at New World Phu Quoc Resort

New World Phu Quoc Resort stands out as a premier choice for a luxurious and relaxing getaway on Phu Quoc Island. Its stunning location, exceptional facilities, and commitment to guest satisfaction make it an ideal destination.
  • Prime Beachfront Location:

    Enjoy direct access to beautiful beaches and breathtaking ocean views.
  • Luxurious Accommodations:

    Choose from a variety of well-appointed rooms and villas designed for ultimate comfort.
  • World-Class Amenities:

    Indulge in the resort's swimming pools, spa, fitness center, and diverse dining options.
  • Family-Friendly Environment:

    With a dedicated kids' club and family-oriented facilities, it's perfect for all ages.
  • Exceptional Service:

    Experience warm Vietnamese hospitality and attentive service throughout your stay.
Room availability at New World Phu Quoc Resort can be checked and secured easily. For the best rates and a seamless booking experience, consider Booking New World Phu Quoc Resort through Traveloka. Book budget hotels in Kien Giang Province, An Giang and discover incredible deals. Easily book domestic and international flights at low prices to complement your island adventure.

All facilities in New World Phu Quoc Resort

Bar, Cafe and Lounge New World Phu Quoc Resort
Bar, Cafe and Lounge
Swimming Pool New World Phu Quoc Resort
Swimming Pool
Entertainment Facility New World Phu Quoc Resort
Entertainment Facility
Common Space New World Phu Quoc Resort
Common Space
Lobby New World Phu Quoc Resort
Lobby

Things to Do

  • Barbecue
  • Beach towel
  • Beach umbrella
  • Children play area
  • Fitness center
  • Garden
  • Health club
  • Massage
  • Outdoor facilities
  • Outdoor pool
  • Parasol
  • Pool sun loungers
  • Private beach
  • Sauna
  • Spa
  • Steam room
  • Sauna
  • Sun loungers
  • Waterslide

Food and Drinks

  • Restaurant with AC
  • A la carte dinner
  • A la carte lunch
  • Bar
  • Breakfast
  • Buffet breakfast
  • Buffet dinner
  • Dining area
  • Gala dinner
  • Gluten-free meals
  • Halfboard without drinks
  • Poolside bar
  • Set menu dinner
  • Set menu lunch
  • Snacks
  • Dietary menu
  • Vegetarian meal

Public Facilities

  • Parking
  • Coffee/tea in lobby
  • Coffee shop
  • 24-hour room service
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

In-room Facilities

  • Bathrobe
  • Bathtub
  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Refrigerator
  • Separate shower and tub
  • Shower
  • TV

Hotel Services

  • Welcoming drinks
  • Concierge
  • Money changer
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Newspaper in lobby
  • Porter

General

  • AC
  • Cloakroom
  • Family room
  • Non-smoking room
  • Swimming pool
  • Smoke-free

Sports and Recreations

  • Aquafit
  • Billiard
  • Bowling alley
  • Fitness center
  • Golf practice

Family-friendly Facilities

  • Kids club
  • Children pool

Accessibilty

  • Accessible bathroom
  • In-room accessibility

Nearby Facilities

  • ATM/Banking
  • Gift shop

Shuttle Service

  • Airport transfer (surcharge)
  • Airport transfer

Transportation

  • Airport transfer

Kids and Pets

  • CRIBS

Connectivity

  • Free WiFi

Accommodation Policy & General Information in New World Phu Quoc Resort

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

Early Check-in

You're allowed to check-in before the accommodation’s check-in time. If you wish to do so, please contact the accommodation. Additional charges apply.

Late Check-out

You're allowed to check-out past the accommodation's check-out time. If you wish to do so, please contact the accommodation. Additional charges apply.
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 15:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at New World Phu Quoc Resort
366
Number of floors in New World Phu Quoc Resort
1
Another facilities in New World Phu Quoc Resort
Barbecue, Beach towel, Beach umbrella, Children play area, Fitness center

Frequently asked question in New World Phu Quoc Resort

What are available facilities at New World Phu Quoc Resort?
There are top facilites at New World Phu Quoc Resort such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at New World Phu Quoc Resort?
The standard check-in time at New World Phu Quoc Resort is starting from From 15:00 while the latest check-out time is at Before 12:00
Does New World Phu Quoc Resort provide breakfast?
Yes, New World Phu Quoc Resort provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of New World Phu Quoc Resort?
New World Phu Quoc Resort is a 5.0-star hotel.
How many floors does New World Phu Quoc Resort have?
New World Phu Quoc Resort has 1 floors.
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More Reviews from Other Guests in New World Phu Quoc Resort

9.0
Exceptional
From 273 reviews
Cleanliness

9.0

Room Comfort

9.2

Service and Facilites

9.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews New World Phu Quoc Resort

Number of reviews per page
20
40
Top reviews
erik
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Great facilities
PRAMOD
icon-with Children
with Children
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Excellent
Justine
icon-with Children
with Children
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

I would give a 4.5* if I could - overall we loved our stay here, the resort has excellent facilities for families - we loved the water park (adults included) and the games/arcade room which was perfect to end the night or escape the sun! Couple of things that docked points - depending on where your villa is, you have to order a buggy to pick you up. Sometimes it’s quick, sometimes you’re waiting up to 7-10mins - that was a tad frustrating esp with a toddler. Also the accessibility around the pool to restaurant / bathroom is only one bridge over the pool, so if you’re on the other side it’s quite a walk - they should have QR codes or staff at different check points to order from. The main room and second room are on opposite ends of the villa, so not ideal if you have young kids, our toddler ended up sleeping in our room and the kitchen space is also separate which isn’t ideal - so layout is a bit off but not a deal breaker! Otherwise the rooms were great! Loved having the private pool too!
Read More
Dave
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Rooms were great but there was no entertainment so at 9 pm the place was dead. The food was good and the happy hour specials were good too. This place is better for families.
Mark
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Beautiful resort.
Karen
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

The staff here go above and beyond to take care of you and make sure you have a wonderful stay.
Amanda
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

It was perfect for 3 families. Everything was excellent!
Ike
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

And I appreciate the ticket for the show
Kristin
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

The property is vast and has a great beach. The breakfast buffet was extremely impressive, with wonderful authentic food and great variety. We stayed in a 4 bedroom villa with private pool. The rooms were large and comfortable and easily fit our group of 8 people. The furnishings in and around are villa were looking worn and tired. The bathroom tiles had mold, stains on the couch and carpet, and there were rodent droppings behind the television. The pictures are very impressive, so it was a bit of a let down in person. It just doesn't have that 4/5 star aspect in every area. Service in the restaurants can be very slow as well, even though they are all very warm and welcoming.
Read More
John
6.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

3 bedroom villa, was clean, not very well furnished The resort needs to manage the sun beds better, It seem to be the thing to do, was to go out at breakfast and put a towel in a sun bed, but not go and use the sun bed until later in the day, It was sad to see most Sun beds with towel, but most not being used by guest, but other guest wanting to use them, but couldn’t Restaurant were ok, breakfast had lots of verity But was not hot food, also very busy at breakfast, and hard to get a hot tea Beach had a lot of garbage on it and in the water, staff spent all day clearing up garbage, it really was not good, when you are swimming in the ocean, beside a condom, the hotel worked hard to keep the beach clean The water park was fun, kids and adults enjoyed it Food and drinks were expensive, at the hotel Villa had a pool, looked nice, but was full of bugs, asked hotel to clean pool and they did a good job Not many of the hotel staff speak English, so use phone to translate Over all, we had fun, enjoyed the time spent here, but feel like it could have been better
Read More
Faith
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 34 week(s) ago

Hotels.com verified review

Good
Pablo
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 34 week(s) ago

Hotels.com verified review

Beautiful resort. Amazing beach. Nice breakfast buffet. Family loved it!
SIJUNG
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 34 week(s) ago

Hotels.com verified review

Too busy
jaejung
10.0
/10
Reviewed 34 week(s) ago

Hotels.com verified review

I truly loved the breakfast and other facilities in all. I would love to stay later!
Bruce
icon-with Children
with Children
6.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

This review is based on what I felt was such a lack of consideration for our experience. We'd planned this trip for a year, and 3/6 days there was completely impacted by the hotel outsourcing itself to a huge wedding that ran for several days. All facilities and amenities were impacted. Staff were clearly stressed, and my family and I felt the intensity of the experience for everyone. I have no doubt this is an excellent resort, but the fact that the beach and pool were populated by structures and wedding paraphenalia, impacting everyone else, was in my opinion not only disappointing, but unethical. I do wish to thank personally the manager of wedding event, Rene, who did his best to care for the experience of people not part of the wedding. Rene was professional and kind, and greatly improved what had started as a very disappointing experience for this first half of the trip. I would implore New World to deliver the experience it contracts for a sizeable payment, which describes an experience not at all commensurate with our experience, or to inform paying customers such as ourselves that the experience would be significantly compromised. We would never have stayed at New World if we'd been informed prior.
Read More
Murray
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 40 week(s) ago

Hotels.com verified review

The hotel was excellent and the staff really did their best to assist. the Bearch front Seafood restaurant was brilliant and well worth a dinner. quite busy during the day, but after sunset its a lot less crowded. the manager Ms Kai was terrific too.
Angus
10.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

Great
Cristian
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

Beautiful 5 Star resort. Our pool villas were immaculate. The beach was outstanding and the pool was massive. I loved the efficiency of the buggy’s driving us around this huge resort. The breakfast buffet was next level. Everything was beautiful except for the prices of food and drinks within the resort. After spending two weeks in other parts of Vietnam, it was a rude shock to see the prices set by this resort. Daylight robbery! As lovely as this resort was, I will not be returning as it lacked any Vietnamese authenticity. It was just another 5 star resort without much character.
Read More
simran
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 50 week(s) ago

Expedia Group verified review

There were red ants in our villa and we showed it to the staff multiple times. After so much of back and forth they finally moved us to a new villa. Being vegetarians they had limited options for us and we were not allowed to order in via grab also. That was a bummer. Other than that, everything was good!
Khalifah
10.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

Nice hotel for family vacation I spent 3 nights and its nice to be there
Number of reviews per page
20
40

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Lobby 4 New World Phu Quoc Resort

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9.0
Exceptional
From 273 reviews
Cleanliness

9.0

Room Comfort

9.2

Service and Facilites

9.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews New World Phu Quoc Resort

Number of reviews per page
20
40
Top reviews
erik
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Great facilities
PRAMOD
icon-with Children
with Children
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Excellent
Justine
icon-with Children
with Children
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

I would give a 4.5* if I could - overall we loved our stay here, the resort has excellent facilities for families - we loved the water park (adults included) and the games/arcade room which was perfect to end the night or escape the sun! Couple of things that docked points - depending on where your villa is, you have to order a buggy to pick you up. Sometimes it’s quick, sometimes you’re waiting up to 7-10mins - that was a tad frustrating esp with a toddler. Also the accessibility around the pool to restaurant / bathroom is only one bridge over the pool, so if you’re on the other side it’s quite a walk - they should have QR codes or staff at different check points to order from. The main room and second room are on opposite ends of the villa, so not ideal if you have young kids, our toddler ended up sleeping in our room and the kitchen space is also separate which isn’t ideal - so layout is a bit off but not a deal breaker! Otherwise the rooms were great! Loved having the private pool too!
Read More
Dave
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Rooms were great but there was no entertainment so at 9 pm the place was dead. The food was good and the happy hour specials were good too. This place is better for families.
Mark
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Beautiful resort.
Karen
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

The staff here go above and beyond to take care of you and make sure you have a wonderful stay.
Amanda
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

It was perfect for 3 families. Everything was excellent!
Ike
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

And I appreciate the ticket for the show
Kristin
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

The property is vast and has a great beach. The breakfast buffet was extremely impressive, with wonderful authentic food and great variety. We stayed in a 4 bedroom villa with private pool. The rooms were large and comfortable and easily fit our group of 8 people. The furnishings in and around are villa were looking worn and tired. The bathroom tiles had mold, stains on the couch and carpet, and there were rodent droppings behind the television. The pictures are very impressive, so it was a bit of a let down in person. It just doesn't have that 4/5 star aspect in every area. Service in the restaurants can be very slow as well, even though they are all very warm and welcoming.
Read More
John
6.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

3 bedroom villa, was clean, not very well furnished The resort needs to manage the sun beds better, It seem to be the thing to do, was to go out at breakfast and put a towel in a sun bed, but not go and use the sun bed until later in the day, It was sad to see most Sun beds with towel, but most not being used by guest, but other guest wanting to use them, but couldn’t Restaurant were ok, breakfast had lots of verity But was not hot food, also very busy at breakfast, and hard to get a hot tea Beach had a lot of garbage on it and in the water, staff spent all day clearing up garbage, it really was not good, when you are swimming in the ocean, beside a condom, the hotel worked hard to keep the beach clean The water park was fun, kids and adults enjoyed it Food and drinks were expensive, at the hotel Villa had a pool, looked nice, but was full of bugs, asked hotel to clean pool and they did a good job Not many of the hotel staff speak English, so use phone to translate Over all, we had fun, enjoyed the time spent here, but feel like it could have been better
Read More
Faith
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 34 week(s) ago

Hotels.com verified review

Good
Pablo
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 34 week(s) ago

Hotels.com verified review

Beautiful resort. Amazing beach. Nice breakfast buffet. Family loved it!
SIJUNG
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 34 week(s) ago

Hotels.com verified review

Too busy
jaejung
10.0
/10
Reviewed 34 week(s) ago

Hotels.com verified review

I truly loved the breakfast and other facilities in all. I would love to stay later!
Bruce
icon-with Children
with Children
6.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

This review is based on what I felt was such a lack of consideration for our experience. We'd planned this trip for a year, and 3/6 days there was completely impacted by the hotel outsourcing itself to a huge wedding that ran for several days. All facilities and amenities were impacted. Staff were clearly stressed, and my family and I felt the intensity of the experience for everyone. I have no doubt this is an excellent resort, but the fact that the beach and pool were populated by structures and wedding paraphenalia, impacting everyone else, was in my opinion not only disappointing, but unethical. I do wish to thank personally the manager of wedding event, Rene, who did his best to care for the experience of people not part of the wedding. Rene was professional and kind, and greatly improved what had started as a very disappointing experience for this first half of the trip. I would implore New World to deliver the experience it contracts for a sizeable payment, which describes an experience not at all commensurate with our experience, or to inform paying customers such as ourselves that the experience would be significantly compromised. We would never have stayed at New World if we'd been informed prior.
Read More
Murray
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 40 week(s) ago

Hotels.com verified review

The hotel was excellent and the staff really did their best to assist. the Bearch front Seafood restaurant was brilliant and well worth a dinner. quite busy during the day, but after sunset its a lot less crowded. the manager Ms Kai was terrific too.
Angus
10.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

Great
Cristian
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

Beautiful 5 Star resort. Our pool villas were immaculate. The beach was outstanding and the pool was massive. I loved the efficiency of the buggy’s driving us around this huge resort. The breakfast buffet was next level. Everything was beautiful except for the prices of food and drinks within the resort. After spending two weeks in other parts of Vietnam, it was a rude shock to see the prices set by this resort. Daylight robbery! As lovely as this resort was, I will not be returning as it lacked any Vietnamese authenticity. It was just another 5 star resort without much character.
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simran
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 50 week(s) ago

Expedia Group verified review

There were red ants in our villa and we showed it to the staff multiple times. After so much of back and forth they finally moved us to a new villa. Being vegetarians they had limited options for us and we were not allowed to order in via grab also. That was a bummer. Other than that, everything was good!
Khalifah
10.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

Nice hotel for family vacation I spent 3 nights and its nice to be there
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