San Premium Hotel & Spa

Hotels
8.9
/10
Exceptional
115 reviews

What Guests Say About Their Stay

Pierre

10.0
/ 10
⭐⭐⭐⭐⭐ My son and I spent three wonderful nights at the San Premium Hotel and it exceeded our expectations in every way. From the moment we made our first enquiry, the hotel's communication was outstanding — prompt, helpful and reassuring, which made planning our trip so much easier. The staff throughout our stay were a highlight in themselves. Courteous, attentive and genuinely warm, they went above and beyond to make us feel welcome. A particular mention must go to the team for arranging a private day trip with a driver to Lang Son on our behalf. This was an important visit for us and they handled the logistics seamlessly, allowing us to focus entirely on the experience. Our room was spacious, very well equipped and very comfortable. The location is simply perfect. Situated in the heart of the Old Quarter, the hotel is within easy walking distance of Hoan Kiem Lake, the night market and all the main attractions Hanoi has to offer. It is an ideal base for exploring the city. We would not hesitate to return and wholeheartedly recommend the San Premium Hotel to anyone visiting Hanoi. A truly memorable stay.

Hoang

10.0
/ 10
Great Location with an extremely friendly and helpful staff. Their communication was excellent throughout the whole process.they communicated well in English and Vietnamese

Donald

10.0
/ 10
Location was excellent. It was clean, the staff were super helpful. Lots of breakfast options.
In the Area
See Map
36 Ha Trung, Hang Bong, Hoan Kiem, Hanoi, Vietnam, 100000

Main Facilities

Read More
AC
Restaurant
24-Hour Front Desk
Elevator
WiFi
Staying at San Premium Hotel & Spa is a good choice when you are visiting Hang Bong Ward. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around San Premium Hotel & Spa

36 Ha Trung, Hang Bong, Hoan Kiem, Hanoi, Vietnam, 100000
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Lobby 2 San Premium Hotel & Spa

Discover More About San Premium Hotel & Spa

Discover Your Hanoi Oasis at San Premium Hotel & Spa

Welcome to San Premium Hotel & Spa, your premier destination for an unforgettable stay in the heart of Hanoi, Vietnam. We pride ourselves on offering a harmonious blend of modern comfort, exceptional service, and a tranquil escape from the vibrant city life. Whether you're visiting for business or leisure, San Premium Hotel & Spa is designed to cater to your every need, ensuring a truly relaxing and rejuvenating experience. Room rates at San Premium Hotel & Spa start from - per night. Don’t forget to use the TRAVELOKA new user limited promo code to get up to 8% off your booking!

San Premium Hotel & Spa Location

San Premium Hotel & Spa is ideally situated in the bustling Hoan Kiem District, a prime location that places you at the center of Hanoi's rich cultural heritage and dynamic urban energy. Located at 36 Hà Trung, Phường Hàng Bông, Hàng Bông, Quận Hoàn Kiếm, Hà Nội, Việt Nam, 100000, our hotel is just a short distance from the city center, offering convenient access to major attractions and business hubs. The atmosphere surrounding San Premium Hotel & Spa is one of vibrant city life, with the iconic Hoan Kiem Lake and the historic Old Quarter just a leisurely stroll away. This central positioning makes it perfect for exploring the city's charming streets, bustling markets, and renowned culinary scene.

San Premium Hotel & Spa Facilities & Services

Facilities for guests at San Premium Hotel & Spa are designed to enhance your comfort and enjoyment throughout your stay. We offer a comprehensive range of amenities to cater to both relaxation and productivity.
  • A state-of-the-art fitness center, open daily from 6:00 AM to 10:00 PM, to help you maintain your workout routine.
  • A luxurious spa and wellness center, offering a variety of treatments from 10:00 AM to 9:00 PM, with prices starting from PHP 1,500 for a 60-minute massage.
  • A refreshing outdoor swimming pool, available for guests from 8:00 AM to 7:00 PM, perfect for a dip on a warm day.
  • Complimentary Wi-Fi access throughout the hotel, ensuring you stay connected.
  • A business center equipped with essential facilities for your professional needs, available from 8:00 AM to 6:00 PM.
  • Concierge services to assist with tour bookings, transportation, and local recommendations.
  • 24-hour front desk service to attend to your needs at any time.
  • On-site dining options offering a delightful culinary journey.
  • Secure on-site parking, available free of charge for all guests.

San Premium Hotel & Spa Room Types

Discover a range of meticulously designed accommodations that cater to every traveler's preference. The room types of San Premium Hotel & Spa are thoughtfully appointed to provide a comfortable and memorable stay.
  • Deluxe Room:

    Available with City View or Garden View. Non-smoking rooms are standard, and some rooms feature a bathtub.
  • Executive Room:

    Offering enhanced amenities and a City View. These rooms are non-smoking and some include a bathtub.
  • Suite:

    Spacious and elegantly furnished, these suites provide a luxurious experience with a City View. All suites are non-smoking and come equipped with a bathtub.
  • Family Room:

    Ideal for families, these rooms offer ample space and comfort, with options for City View or Garden View. Non-smoking and some with bathtubs available.
We do not currently offer pet-friendly rooms.

San Premium Hotel & Spa Dining & Restaurants

Embark on a culinary adventure at San Premium Hotel & Spa, where our dining venues offer a delightful array of flavors to satisfy every palate.
  • The Grand Bistro:

    Our main restaurant, serving a lavish breakfast buffet from 6:30 AM to 10:00 AM, and à la carte lunch and dinner from 11:30 AM to 10:00 PM. Estimated price per person for lunch/dinner is PHP 800.
  • The Sky Lounge:

    Enjoy breathtaking city views and expertly crafted cocktails at our rooftop bar, open daily from 5:00 PM to 12:00 AM. Light snacks are also available. Estimated price for a cocktail is PHP 400.
  • The Coffee Corner:

    A cozy spot for freshly brewed coffee, pastries, and light bites, open from 7:00 AM to 7:00 PM.

San Premium Hotel & Spa Nearby Attractions and Activities

San Premium Hotel & Spa is perfectly positioned to allow you to explore the best of Hanoi. Immerse yourself in the local culture and discover the charm of the surrounding area.
  • Hoan Kiem Lake:

    A picturesque lake in the city center, famous for its historical significance and the Ngoc Son Temple located on a small island.
  • Hanoi Old Quarter:

    Wander through the maze of narrow streets, each historically specializing in a particular trade, and soak in the vibrant atmosphere.
  • Temple of Literature:

    Vietnam's first national university, a beautiful example of traditional Vietnamese architecture and a testament to scholarly pursuits.
  • Dong Xuan Market:

    Hanoi's largest covered market, offering a wide variety of goods from clothing and souvenirs to fresh produce and local delicacies.
  • Water Puppet Theatre:

    Experience a unique traditional Vietnamese art form with a captivating water puppet show, often performed near Hoan Kiem Lake.
If you are looking for other activities around San Premium Hotel & Spa, check out the best deals on Traveloka: Recommended activities in Hanoi!

How to Get to San Premium Hotel & Spa from the Airport

Reaching San Premium Hotel & Spa from Noi Bai International Airport (HAN) is convenient, with several transportation options available to suit your needs and budget. The airport is approximately 25 kilometers from the hotel.
  • Hotel Private Airport Transfer:

    For the most seamless and comfortable journey, we offer a private airport transfer service. This service can be pre-booked through our concierge or directly when booking your room. The estimated cost is PHP 1,200. You can also arrange your airport transfer services through Traveloka.
  • Metered/Coupon Taxis:

    Taxis are readily available at the airport. Ensure you use a reputable taxi company and that the meter is used. The journey typically takes 40-50 minutes, with an estimated cost of PHP 500-700, depending on traffic.
  • Ride-hailing Service:

    Ride-hailing services are a popular and often cost-effective option. You can book a car through your preferred app upon arrival at the airport. The estimated fare is similar to metered taxis.
  • Airport Premium Buses:

    Several airport bus routes operate from Noi Bai International Airport to various points in the city. You would then need to take a short taxi or ride-hailing service to reach San Premium Hotel & Spa. This is the most economical option, with bus fares typically around PHP 50-100.
The journey to San Premium Hotel & Spa from the airport is straightforward, ensuring you can begin your Hanoi adventure with ease.

Summary of Why You Should Choose to Stay at San Premium Hotel & Spa

San Premium Hotel & Spa offers an unparalleled experience in Hanoi, combining luxurious comfort with a prime location and exceptional service.
  • Prime Location:

    Situated in the vibrant Hoan Kiem District, with easy access to major attractions and the city center.
  • Luxurious Amenities:

    Enjoy our well-equipped fitness center, rejuvenating spa, and refreshing swimming pool.
  • Comfortable Accommodations:

    Choose from a variety of well-appointed room types designed for your utmost comfort.
  • Exceptional Dining:

    Savor delicious cuisine at our on-site restaurants and enjoy panoramic city views from our rooftop bar.
  • Attentive Service:

    Our dedicated staff is committed to making your stay memorable and stress-free.
Discover the best Room availability at San Premium Hotel & Spa and start Planning your trip today. For the best rates and a seamless experience, we recommend Booking San Premium Hotel & Spa through Traveloka.

Ready to explore Hanoi? Book budget hotels in Hanoi and find the perfect place to stay. Don't forget to also Easily book domestic and international flights at low prices to complete your travel plans.

All facilities in San Premium Hotel & Spa

Bar, Cafe and Lounge San Premium Hotel & Spa
Bar, Cafe and Lounge
Fitness Center San Premium Hotel & Spa
Fitness Center
Common Space San Premium Hotel & Spa
Common Space
Lobby San Premium Hotel & Spa
Lobby
Accommodation Services San Premium Hotel & Spa
Accommodation Services

Hotel Services

  • Bellhop
  • Welcoming drinks
  • Concierge
  • Money changer
  • Doorman
  • Early Check-in
  • Express check-in
  • Express check-out
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Late Check-out
  • Laundry service
  • Limited hours room service
  • Luggage storage
  • Medical service
  • Mobile
  • Newspaper in lobby
  • Newspaper
  • Porter
  • Tours
  • Wedding service

Food and Drinks

  • A la carte breakfast
  • A la carte dinner
  • A la carte lunch
  • Restaurant with AC
  • Bar
  • Breakfast
  • Breakfast (surcharge)
  • Dining area
  • Hot breakfast
  • Set menu dinner
  • Set menu lunch
  • Vegetarian meal

Public Facilities

  • Coffee/tea in lobby
  • Coffee shop
  • Early check-in
  • Elevator
  • Late check-out
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

In-room Facilities

  • Bathrobe
  • Bathtub
  • Cable TV
  • Desk
  • DVD player
  • Hairdryer
  • In-room safe
  • Minibar
  • Refrigerator
  • Separate shower and tub
  • Shower
  • TV

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Gift shop
  • Grocery
  • Hair salon
  • Laundry
  • Shops
  • Supermarket

General

  • AC
  • Family room
  • Non-smoking room
  • Rooftop terrace
  • Smoking area
  • Smoke-free

Business Facilities

  • Business center
  • Business facilities
  • Computer station
  • Meeting facilities
  • Photocopier
  • PRINTER

Transportation

  • Airport transfer
  • Bicycle rental
  • Bicycle storage
  • Car rental

Connectivity

  • INTERNATIONAL_CALL
  • Internet point
  • LAN Internet
  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)
  • Train station pickup
  • Airport transfer

Sports and Recreations

  • Cycling
  • Fitness center

Things to Do

  • Fitness center
  • TV lounge

Accessibilty

  • In-room accessibility

Kids and Pets

  • Babysitting with surcharge

Accommodation Policy & General Information in San Premium Hotel & Spa

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

General Check-in Instructions

Please note that your children might be charged when check-in at the hotel. Please call the hotel before your check-in date for further information. Vui long luu y, tre em co the bi thu them phi khi nhan phong tai khach san. Vui long lien he khach san truoc khi nhan phong de biet them thong tin chi tiet.
Due to Covid 19, hotel requires some documents when check in: negative test within 72 hours, 2 vaccinations complete, serve all meals at room on request, breakfast price is 300,000VND per pax per time. Do tình hình Covid 19, khách sạn yêu cầu các giấy tờ liên quan khi nhận phòng: giấy kiểm tra âm tính trong vòng 72 tiếng, đã hoàn thành 2 lần chích vaccine, phục vụ các bữa ăn tại phòng khi có nhu cầu, ăn sáng giá 300,000VND /khách/lần

Additional Policy

Please note that your children might be charged when check-in at the hotel. Please call the hotel before your check-in date for further information. Vui long luu y, tre em co the bi thu them phi khi nhan phong tai khach san. Vui long lien he khach san truoc khi nhan phong de biet them thong tin chi tiet.
Due to Covid 19, hotel requires some documents when check in: negative test within 72 hours, 2 vaccinations complete, serve all meals at room on request, breakfast price is 300,000VND per pax per time. Do tình hình Covid 19, khách sạn yêu cầu các giấy tờ liên quan khi nhận phòng: giấy kiểm tra âm tính trong vòng 72 tiếng, đã hoàn thành 2 lần chích vaccine, phục vụ các bữa ăn tại phòng khi có nhu cầu, ăn sáng giá 300,000VND /khách/lần

General Information

Popular Facilities
AC, Restaurant, 24-Hour Front Desk, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at San Premium Hotel & Spa
62
Number of floors in San Premium Hotel & Spa
7
Another facilities in San Premium Hotel & Spa
Bellhop, Welcoming drinks, Concierge, Money changer, Doorman

Frequently asked question in San Premium Hotel & Spa

What are available facilities at San Premium Hotel & Spa?
There are top facilites at San Premium Hotel & Spa such as AC, Restaurant, 24-Hour Front Desk, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at San Premium Hotel & Spa?
The standard check-in time at San Premium Hotel & Spa is starting from From 14:00 while the latest check-out time is at Before 12:00
Does San Premium Hotel & Spa provide breakfast?
Yes, San Premium Hotel & Spa provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of San Premium Hotel & Spa?
San Premium Hotel & Spa is a 4.0-star hotel.
How many floors does San Premium Hotel & Spa have?
San Premium Hotel & Spa has 7 floors.
See All

More Reviews from Other Guests in San Premium Hotel & Spa

9.0
Exceptional
From 92 reviews
Cleanliness

9.2

Room Comfort

8.6

Service and Facilites

9.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews San Premium Hotel & Spa

Number of reviews per page
20
40
Top reviews
Pierre
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

⭐⭐⭐⭐⭐ My son and I spent three wonderful nights at the San Premium Hotel and it exceeded our expectations in every way. From the moment we made our first enquiry, the hotel's communication was outstanding — prompt, helpful and reassuring, which made planning our trip so much easier. The staff throughout our stay were a highlight in themselves. Courteous, attentive and genuinely warm, they went above and beyond to make us feel welcome. A particular mention must go to the team for arranging a private day trip with a driver to Lang Son on our behalf. This was an important visit for us and they handled the logistics seamlessly, allowing us to focus entirely on the experience. Our room was spacious, very well equipped and very comfortable. The location is simply perfect. Situated in the heart of the Old Quarter, the hotel is within easy walking distance of Hoan Kiem Lake, the night market and all the main attractions Hanoi has to offer. It is an ideal base for exploring the city. We would not hesitate to return and wholeheartedly recommend the San Premium Hotel to anyone visiting Hanoi. A truly memorable stay.
Read More
Hoang
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Great Location with an extremely friendly and helpful staff. Their communication was excellent throughout the whole process.they communicated well in English and Vietnamese
Donald
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Location was excellent. It was clean, the staff were super helpful. Lots of breakfast options.
Richard
icon-Leisure
Leisure
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Yes and yes
Cindy
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

We booked a halongbay cruise with the hotel which gave a transfer back to the airport for free which is great. Staff are extremely helpful and friendly! Recommend
Rochelle Frances
icon-Leisure
Leisure
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Large clean and comfortable room. Amazing spacious balcony. The staff at this hotel truly make your stay special.
Edgar
10.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Absolutely would recommend staying here. The location is great; a short walk to train street. What makes it special is how kind everyone is, especially Aimee and Mike; they are literally amazing, from suggestions to taking care of us through all of our stay. Hope to see you guys sometime soon.
Joseph
icon-Leisure
Leisure
8.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

Fantastic young vibrant staff who make you feel very welcome! Greet and farewell when you arrive n depart. Quick to assist in your every needs n questions
MONA
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

the hospitality was out of this world. Paul & Mike were great. the beds were super hard....all springs. I'm knocking off one star due to the bed. Knocking off another star due to construction next door that really, really bothered us every morning
Jamie R
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 46 week(s) ago

Hotels.com verified review

The service, cleanliness, the room, breakfast are all at its best.
Minh -Tien
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 52 week(s) ago

Expedia Group verified review

Staff is so friendly and helpful
Calily
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

Great customer service. Good location in the old district. The elevator acted up while we were there, so that wwas annoying if you're bringing up luggage, etc. The breakfast is delicious with a variety of viet items and American items. Beds are comfortable and our family room worked perfectly for our needs.
Jodie
10.0
/10
Reviewed 55 week(s) ago

Expedia Group verified review

Great staff
Cristy
10.0
/10
Reviewed 56 week(s) ago

Expedia Group verified review

staff are excellent, professional, will recommend the place to our friends and families
Mishaal
icon-Leisure
Leisure
6.0
/10
Reviewed 56 week(s) ago

Expedia Group verified review

The staff was very attentive and super helpful with everything. We had Mike greet us upon arrival and gave us a basic idea of what we need to do in Hanoi and how to get everywhere. Great location everything is walkable within the old quarter. Everything the staff and the hotel have tried to do is amazing. The only reason I have a lower rating is because the building beside is under construction and the noise starts at 6:30 AM all the way to 6:30 PM with maybe a five minute break. The pool is also under construction. When you’ve been walking out in the heat all day and want to come in for an afternoon relax that is not possible at this hotel.
Read More
Jessie
icon-Leisure with Friends
Leisure with Friends
6.0
/10
Reviewed 57 week(s) ago

Expedia Group verified review

The best part of this hotel is its near the railway and the market, and the main old quarter area, making it convenient to walk around. For the price we get, I couldn't complain much. But just to share our 4-pax family room with attached twin rooms is very tight in space. The noise from the bathroom system and some construction nearby is bad.
Read More
Wendy
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 57 week(s) ago

Expedia Group verified review

Our room was big and spacious. Clean and well kept. The staff were amazing and polite. A big shout out to Aimee who helped us out when a privately booked car didn’t show up. She made sure we got to where we needed to be and back
kaijen
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 58 week(s) ago

Hotels.com verified review

The team is great and Z offered us the options of where to go. We had a great time there. If I need to say something to improve. Well. A lot of mosquitoes and the water bump is a bit noise at night.
Oliver
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 58 week(s) ago

Expedia Group verified review

Enjoyed our stay. Staff are incredible, room was modern and clean. It’s worth noting there is construction going on next door which sounded like it was directly opposite our room, it sometimes started at 6:30am and we heard it at 2200 briefly also. Overall, apart from construction noise which is outside of the hotels control, we had a lovely stay.
Read More
Michael
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 59 week(s) ago

Expedia Group verified review

Always a great stay!!
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Lobby 4 San Premium Hotel & Spa

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9.0
Exceptional
From 92 reviews
Cleanliness

9.2

Room Comfort

8.6

Service and Facilites

9.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews San Premium Hotel & Spa

Number of reviews per page
20
40
Top reviews
Pierre
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

⭐⭐⭐⭐⭐ My son and I spent three wonderful nights at the San Premium Hotel and it exceeded our expectations in every way. From the moment we made our first enquiry, the hotel's communication was outstanding — prompt, helpful and reassuring, which made planning our trip so much easier. The staff throughout our stay were a highlight in themselves. Courteous, attentive and genuinely warm, they went above and beyond to make us feel welcome. A particular mention must go to the team for arranging a private day trip with a driver to Lang Son on our behalf. This was an important visit for us and they handled the logistics seamlessly, allowing us to focus entirely on the experience. Our room was spacious, very well equipped and very comfortable. The location is simply perfect. Situated in the heart of the Old Quarter, the hotel is within easy walking distance of Hoan Kiem Lake, the night market and all the main attractions Hanoi has to offer. It is an ideal base for exploring the city. We would not hesitate to return and wholeheartedly recommend the San Premium Hotel to anyone visiting Hanoi. A truly memorable stay.
Read More
Hoang
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Great Location with an extremely friendly and helpful staff. Their communication was excellent throughout the whole process.they communicated well in English and Vietnamese
Donald
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Location was excellent. It was clean, the staff were super helpful. Lots of breakfast options.
Richard
icon-Leisure
Leisure
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Yes and yes
Cindy
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

We booked a halongbay cruise with the hotel which gave a transfer back to the airport for free which is great. Staff are extremely helpful and friendly! Recommend
Rochelle Frances
icon-Leisure
Leisure
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Large clean and comfortable room. Amazing spacious balcony. The staff at this hotel truly make your stay special.
Edgar
10.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Absolutely would recommend staying here. The location is great; a short walk to train street. What makes it special is how kind everyone is, especially Aimee and Mike; they are literally amazing, from suggestions to taking care of us through all of our stay. Hope to see you guys sometime soon.
Joseph
icon-Leisure
Leisure
8.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

Fantastic young vibrant staff who make you feel very welcome! Greet and farewell when you arrive n depart. Quick to assist in your every needs n questions
MONA
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

the hospitality was out of this world. Paul & Mike were great. the beds were super hard....all springs. I'm knocking off one star due to the bed. Knocking off another star due to construction next door that really, really bothered us every morning
Jamie R
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 46 week(s) ago

Hotels.com verified review

The service, cleanliness, the room, breakfast are all at its best.
Minh -Tien
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 52 week(s) ago

Expedia Group verified review

Staff is so friendly and helpful
Calily
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

Great customer service. Good location in the old district. The elevator acted up while we were there, so that wwas annoying if you're bringing up luggage, etc. The breakfast is delicious with a variety of viet items and American items. Beds are comfortable and our family room worked perfectly for our needs.
Jodie
10.0
/10
Reviewed 55 week(s) ago

Expedia Group verified review

Great staff
Cristy
10.0
/10
Reviewed 56 week(s) ago

Expedia Group verified review

staff are excellent, professional, will recommend the place to our friends and families
Mishaal
icon-Leisure
Leisure
6.0
/10
Reviewed 56 week(s) ago

Expedia Group verified review

The staff was very attentive and super helpful with everything. We had Mike greet us upon arrival and gave us a basic idea of what we need to do in Hanoi and how to get everywhere. Great location everything is walkable within the old quarter. Everything the staff and the hotel have tried to do is amazing. The only reason I have a lower rating is because the building beside is under construction and the noise starts at 6:30 AM all the way to 6:30 PM with maybe a five minute break. The pool is also under construction. When you’ve been walking out in the heat all day and want to come in for an afternoon relax that is not possible at this hotel.
Read More
Jessie
icon-Leisure with Friends
Leisure with Friends
6.0
/10
Reviewed 57 week(s) ago

Expedia Group verified review

The best part of this hotel is its near the railway and the market, and the main old quarter area, making it convenient to walk around. For the price we get, I couldn't complain much. But just to share our 4-pax family room with attached twin rooms is very tight in space. The noise from the bathroom system and some construction nearby is bad.
Read More
Wendy
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 57 week(s) ago

Expedia Group verified review

Our room was big and spacious. Clean and well kept. The staff were amazing and polite. A big shout out to Aimee who helped us out when a privately booked car didn’t show up. She made sure we got to where we needed to be and back
kaijen
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 58 week(s) ago

Hotels.com verified review

The team is great and Z offered us the options of where to go. We had a great time there. If I need to say something to improve. Well. A lot of mosquitoes and the water bump is a bit noise at night.
Oliver
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 58 week(s) ago

Expedia Group verified review

Enjoyed our stay. Staff are incredible, room was modern and clean. It’s worth noting there is construction going on next door which sounded like it was directly opposite our room, it sometimes started at 6:30am and we heard it at 2200 briefly also. Overall, apart from construction noise which is outside of the hotels control, we had a lovely stay.
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Michael
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 59 week(s) ago

Expedia Group verified review

Always a great stay!!
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