Sunset Westlake Hotel

Hotels
7.9
/10
Very Good
188 reviews

What Guests Say About Their Stay

Jay R. L.

10.0
/ 10
We have everything we need. The room is great, got a good sleep.

Breighton

10.0
/ 10
I enjoyed it I would have preferred a shower in my room instead of a tub but overall very happy with the choice to stay here.

Alfredo

10.0
/ 10
Had a great stay . Thankful for the manager who spoke English and was able to assist me throughout my stay. Housekeeping staff and the bar and kitchen staff were amazing. I will definitely stay there again.

Jannine

10.0
/ 10
Our stay was so lovely. We were given a room on a high floor after the first night so we could see Tay Ho lake. Our room was spacious with two beds, cleaned and restocked daily. Breakfast was on the 11th floor with exquisite outdoor seats and views. Options were varied with pho, fruit, eggs, salads, meats, rice, juices, tea and coffee. The staff were very responsive and dealt with any requests quickly. Staff gave us constant care and attention and seemed to enjoy their jobs and the hotel they were part of. It is not always the case to see this. We would return any opportunity.
In the Area
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491 - 493 Lac Long Quan Street, Tay Ho Dist, Xuan La Ward, Tay Ho District, Hanoi, Vietnam, 100000

Main Facilities

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AC
Restaurant
24-Hour Front Desk
Parking
Elevator
WiFi
Staying at Sunset Westlake Hotel is a good choice when you are visiting Xuan La Ward. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Sunset Westlake Hotel

491 - 493 Lac Long Quan Street, Tay Ho Dist, Xuan La Ward, Tay Ho District, Hanoi, Vietnam, 100000
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Lobby Sunset Westlake Hotel
Lobby 2 Sunset Westlake Hotel

Discover More About Sunset Westlake Hotel

Location


Staying at Sunset Westlake Hotel is a good choice when you are visiting Xuan La Ward.

About Sunset Westlake Hotel

When staying at a hotel, the design and architecture are two important factors that can spoil your eyes. With its unique setting, Sunset Westlake Hotel provides a pleasant accommodation for your stay.

From business event to corporate gathering, Sunset Westlake Hotel provides complete services and facilities that you and your colleagues need.

Have fun with various entertaining facilities for you and the whole family at Sunset Westlake Hotel, a wonderful accommodation for your family holiday.

If you plan to have a long-term stay, staying at Sunset Westlake Hotel is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

While traveling with friends can be a lot of fun, traveling solo has its own perks. As for the accommodation, Sunset Westlake Hotel is suitable for you who value privacy during your stay.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Sunset Westlake Hotel exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

With all facilities offered, Sunset Westlake Hotel is the right place to stay.

All facilities in Sunset Westlake Hotel

Bar, Cafe and Lounge Sunset Westlake Hotel
Bar, Cafe and Lounge
Lobby Sunset Westlake Hotel
Lobby
Accommodation Services Sunset Westlake Hotel
Accommodation Services
Exterior Sunset Westlake Hotel
Exterior
Bedroom Sunset Westlake Hotel
Bedroom

Public Facilities

  • Parking
  • Coffee shop
  • Elevator
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Hotel Services

  • Bellhop
  • Money changer
  • Doorman
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Porter
  • Tours

Food and Drinks

  • A la carte dinner
  • A la carte lunch
  • Bar
  • Breakfast
  • Buffet breakfast
  • Cafe
  • Set menu dinner
  • Set menu lunch

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Gift shop
  • Hair salon
  • Laundry
  • Shops
  • Supermarket

In-room Facilities

  • Cable TV
  • Desk
  • Hairdryer
  • Minibar
  • Shower
  • TV

General

  • AC
  • Connecting rooms
  • Family room
  • Non-smoking room
  • Rooftop terrace

Connectivity

  • LAN Internet
  • Free WiFi

Things to Do

  • Massage

Business Facilities

  • PRINTER

Accommodation Policy & General Information in Sunset Westlake Hotel

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Required Documents

Upon check-in, you are required to bring ID Card. Please bring the required documents in hard copy.

General Check-in Instructions

Children surcharge will be collected upon check-in according to hotel's policy. Phụ phí trẻ em sẽ thanh toán trực tiếp tại khách sạn và tùy vào chính sách của khách sạn.
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General Information

Popular Facilities
AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Sunset Westlake Hotel
44
Number of floors in Sunset Westlake Hotel
12
Another facilities in Sunset Westlake Hotel
Coffee shop, Breakfast restaurant, Dinner restaurant, Lunch restaurant, Room service

Frequently asked question in Sunset Westlake Hotel

What are available facilities at Sunset Westlake Hotel?
There are top facilites at Sunset Westlake Hotel such as AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Sunset Westlake Hotel?
The standard check-in time at Sunset Westlake Hotel is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Sunset Westlake Hotel provide breakfast?
Yes, Sunset Westlake Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Sunset Westlake Hotel?
Sunset Westlake Hotel is a 3.5-star hotel.
How many floors does Sunset Westlake Hotel have?
Sunset Westlake Hotel has 12 floors.
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More Reviews from Other Guests in Sunset Westlake Hotel

Overall Ratings & Reviews Sunset Westlake Hotel

Traveloka (99)
Other sources (89)
8.3
Very Good
From 99 reviews
Provided by travelers on
Cleanliness

8.3

Room Comfort

8.2

Meal

8.3

Location

8.3

Service and Facilites

8.4

People often mention about Sunset Westlake Hotel
All
Distance to City Center (1)
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Most Recent
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Traveler Reviews Sunset Westlake Hotel

Number of reviews per page
20
40
Customer reviews
V***u
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.7
/10
Reviewed 21 week(s) ago
Cleanliness is excellent. The staff are enthusiastic.
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Hoàng Y. N.
icon-origin-TRAVELOKA
6.2
/10
Reviewed 61 week(s) ago
I slept one night and my whole body itched.
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Hoang D. L.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 186 week(s) ago
Khách sạn phòng ốc hơi cũ, tường ẩm. So với vị trí và giá tiền thì tạm chấp nhận được
Find this review helpful?
Hoang
icon-origin-TRAVELOKA
6.8
/10
Reviewed 270 week(s) ago
I've been staying at this hotel before and am very satisfied. However, this time I was not satisfied with the parking fee. Bt my parking reservation is completely free. But this time the staff collects the parking fee. The buffe breakfast was too little
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1 people find it helpful
Thu A. n.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 352 week(s) ago
The interior of the room looks a bit old on the 7th floor, but the view is not beautiful. The buffet is very delicious
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Thang V. Q.
icon-Business
Business
icon-origin-TRAVELOKA
6.8
/10
Reviewed 362 week(s) ago
The quality of bed mattress is not good, too soft. Use 02 single mattresses for double beds, creating the edge when lying
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3 people find it helpful
Hoang P.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 367 week(s) ago
I do not understand how the hotel works with the app, I had to explain to the hotel reception very much but the receptionist still did not let me check in, while the website answered me contact the hotel and have uploaded to a higher room type. I had to sit for almost an hour in the lobby because of an error between the hotel and the app.
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Nicole Tanga
icon-Business
Business
icon-origin-TRAVELOKA
8.1
/10
Reviewed 367 week(s) ago
Enough to stop by from a bisnis trip transit. Don't expect too much like a nice international hotel but it will make a do if you are just for sleeping and showering. Other than that, don't ask for more. If you can deal with a budget hotel, then my advice to you is this hotel is not for you.
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Nguyen T. B.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 372 week(s) ago
nice hotel, very good location with fantasy Westlake view. Nice food
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Mr Cuong
icon-origin-TRAVELOKA
8.5
/10
Reviewed 378 week(s) ago
Great, clean and quiet hotel, attentive staff.
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Nguyen t. m. l.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 403 week(s) ago
hotel with beautiful view, spacious room. I'm happy here
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2 people find it helpful
Khanh V.
icon-origin-TRAVELOKA
6.4
/10
Reviewed 405 week(s) ago
I booked pickup car and room 1 king bed, high floor. but they don't know. problem between hotel and travel agent when handover?
Find this review helpful?
minh y.
icon-Medical
Medical
icon-origin-TRAVELOKA
8.5
/10
Reviewed 408 week(s) ago
Employees are enthusiastic. hotel clean. delicious hotel food
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1 people find it helpful
Linh
icon-Romantic
Romantic
icon-origin-TRAVELOKA
9.3
/10
Reviewed 413 week(s) ago
Stay at the Suite but the equipment is old. Refrigerator lights but not cold. Tell staff that they have replaced another fridge. There is a hot tub in the bathroom, good breakfast. If you book a suite room, you should check in on the high floors, I am on the 5th floor so it has a nice view
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1 people find it helpful
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Pham N. H. A.
icon-origin-TRAVELOKA
8.4
/10
Reviewed 426 week(s) ago
Hotel clean, attentive, good breakfast
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Piangpit J.
icon-Backpacking
Backpacking
icon-origin-TRAVELOKA
9.7
/10
Reviewed 432 week(s) ago
Good food,, nice view and good location.... I love it... I 'll definitely come back again
2 people find it helpful
Nguyen K. P. L.
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 433 week(s) ago
The book will be published on the fly
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Jay R. L.
icon-Backpacking
Backpacking
icon-origin-TRAVELOKA
10.0
/10
Reviewed 436 week(s) ago
We have everything we need. The room is great, got a good sleep.
Find this review helpful?
Tien Tran
icon-Romantic
Romantic
icon-origin-TRAVELOKA
5.2
/10
Reviewed 437 week(s) ago
Good location, good view enough. Poor service involves all of reception and security and housekeeping. Never comeback anymore.
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Nguyen T. L. D.
icon-Romantic
Romantic
icon-origin-TRAVELOKA
10.0
/10
Reviewed 442 week(s) ago
Really clean and cozy. Everything was good but please change the iron because it looks so old and dirty. The water is just dropping from it. I will return here next time when I come to Hanoi.
Find this review helpful?
Number of reviews per page
20
40

Ready to make up your mind?

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Exterior 4 Sunset Westlake Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Sunset Westlake Hotel

Traveloka (99)
Other sources (89)
8.3
Very Good
From 99 reviews
Provided by travelers on
Cleanliness

8.3

Room Comfort

8.2

Meal

8.3

Location

8.3

Service and Facilites

8.4

People often mention about Sunset Westlake Hotel
All
Distance to City Center (1)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Sunset Westlake Hotel

Number of reviews per page
20
40
Customer reviews
V***u
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.7
/10
Reviewed 21 week(s) ago
Cleanliness is excellent. The staff are enthusiastic.
Translated by Google Icon
See original
Find this review helpful?
Hoàng Y. N.
icon-origin-TRAVELOKA
6.2
/10
Reviewed 61 week(s) ago
I slept one night and my whole body itched.
Translated by Google Icon
See original
Find this review helpful?
Hoang D. L.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 186 week(s) ago
Khách sạn phòng ốc hơi cũ, tường ẩm. So với vị trí và giá tiền thì tạm chấp nhận được
Find this review helpful?
Hoang
icon-origin-TRAVELOKA
6.8
/10
Reviewed 270 week(s) ago
I've been staying at this hotel before and am very satisfied. However, this time I was not satisfied with the parking fee. Bt my parking reservation is completely free. But this time the staff collects the parking fee. The buffe breakfast was too little
Translated by Google Icon
See original
1 people find it helpful
Thu A. n.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 352 week(s) ago
The interior of the room looks a bit old on the 7th floor, but the view is not beautiful. The buffet is very delicious
Translated by Google Icon
See original
Find this review helpful?
Profile Picture
Thang V. Q.
icon-Business
Business
icon-origin-TRAVELOKA
6.8
/10
Reviewed 362 week(s) ago
The quality of bed mattress is not good, too soft. Use 02 single mattresses for double beds, creating the edge when lying
Translated by Google Icon
See original
3 people find it helpful
Hoang P.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 367 week(s) ago
I do not understand how the hotel works with the app, I had to explain to the hotel reception very much but the receptionist still did not let me check in, while the website answered me contact the hotel and have uploaded to a higher room type. I had to sit for almost an hour in the lobby because of an error between the hotel and the app.
Read More
Translated by Google Icon
See original
Find this review helpful?
Nicole Tanga
icon-Business
Business
icon-origin-TRAVELOKA
8.1
/10
Reviewed 367 week(s) ago
Enough to stop by from a bisnis trip transit. Don't expect too much like a nice international hotel but it will make a do if you are just for sleeping and showering. Other than that, don't ask for more. If you can deal with a budget hotel, then my advice to you is this hotel is not for you.
Find this review helpful?
Nguyen T. B.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 372 week(s) ago
nice hotel, very good location with fantasy Westlake view. Nice food
Find this review helpful?
Mr Cuong
icon-origin-TRAVELOKA
8.5
/10
Reviewed 378 week(s) ago
Great, clean and quiet hotel, attentive staff.
Translated by Google Icon
See original
Find this review helpful?
Nguyen t. m. l.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 403 week(s) ago
hotel with beautiful view, spacious room. I'm happy here
Translated by Google Icon
See original
2 people find it helpful
Khanh V.
icon-origin-TRAVELOKA
6.4
/10
Reviewed 405 week(s) ago
I booked pickup car and room 1 king bed, high floor. but they don't know. problem between hotel and travel agent when handover?
Find this review helpful?
minh y.
icon-Medical
Medical
icon-origin-TRAVELOKA
8.5
/10
Reviewed 408 week(s) ago
Employees are enthusiastic. hotel clean. delicious hotel food
Translated by Google Icon
See original
1 people find it helpful
Linh
icon-Romantic
Romantic
icon-origin-TRAVELOKA
9.3
/10
Reviewed 413 week(s) ago
Stay at the Suite but the equipment is old. Refrigerator lights but not cold. Tell staff that they have replaced another fridge. There is a hot tub in the bathroom, good breakfast. If you book a suite room, you should check in on the high floors, I am on the 5th floor so it has a nice view
Translated by Google Icon
See original
1 people find it helpful
Profile Picture
Pham N. H. A.
icon-origin-TRAVELOKA
8.4
/10
Reviewed 426 week(s) ago
Hotel clean, attentive, good breakfast
Translated by Google Icon
See original
Find this review helpful?
Piangpit J.
icon-Backpacking
Backpacking
icon-origin-TRAVELOKA
9.7
/10
Reviewed 432 week(s) ago
Good food,, nice view and good location.... I love it... I 'll definitely come back again
2 people find it helpful
Nguyen K. P. L.
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 433 week(s) ago
The book will be published on the fly
Translated by Google Icon
See original
Find this review helpful?
Jay R. L.
icon-Backpacking
Backpacking
icon-origin-TRAVELOKA
10.0
/10
Reviewed 436 week(s) ago
We have everything we need. The room is great, got a good sleep.
Find this review helpful?
Tien Tran
icon-Romantic
Romantic
icon-origin-TRAVELOKA
5.2
/10
Reviewed 437 week(s) ago
Good location, good view enough. Poor service involves all of reception and security and housekeeping. Never comeback anymore.
Find this review helpful?
Profile Picture
Nguyen T. L. D.
icon-Romantic
Romantic
icon-origin-TRAVELOKA
10.0
/10
Reviewed 442 week(s) ago
Really clean and cozy. Everything was good but please change the iron because it looks so old and dirty. The water is just dropping from it. I will return here next time when I come to Hanoi.
Find this review helpful?
Number of reviews per page
20
40