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The Reverie Saigon – The Leading Hotels of the World

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9.5
/10
Exceptional
1,049 reviews

What Guests Say About Their Stay

Koh S. Y.

10.0
/ 10
Wonderful hotel, luxurious experience and great service. I have no complains about the stay. The view of the walking street was great, and I could see Bitexco tower from my room. Central location right on the walking street, and there’s a cinema nearby for late night movies. Concierge was friendly, they helped with the luggages and restaurant reservation. The hotel also has a “pillow menu” from which you can choose from a variety of pillows. TV channels were sufficient. Minibar offering was good. Bathtub and bathroom view were fantastic. There’s some noise from the ongoing music festival, but that stopped around 11pm and did not disturb my sleep at all since the King bed was so comfortable.

Tien

10.0
/ 10
The hotel itself was very elegant and luxurious. The staff was friendly, helpful and extremely respectful. All of the amenities were top notch making The Reverie a great place to stay.

mitchel

10.0
/ 10
You know you read reviews and look at pictures before making a decision. I was going back and forth between the Reverie and Park Hyatt. Finally decided on the Reverie as it seemed a little unique and thought it would be a more interesting stay. Everything was fantastic. For us the hotel did not seem to over the top with its design, felt luxurious although I can see in a number of years certain aspects will have to be redesigned. As for any criticism it would be nice if the piano player near the bar played beyond 6:30pm. Would have been nice to have some quiet live music later into the evening.

Paul

10.0
/ 10
Beautiful hotel in a great location lots of shops and restaurants. The staff and facilities where amazing
In the Area
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22-36 Nguyen Hue, Ben Nghe, Ho Chi Minh, District 1, Vietnam, 700000

Main Facilities

Read More
AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Staying at The Reverie Saigon – The Leading Hotels of the World is a good choice when you are visiting Bến Nghé. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around The Reverie Saigon – The Leading Hotels of the World

22-36 Nguyen Hue, Ben Nghe, Ho Chi Minh, District 1, Vietnam, 700000
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Discover Luxury at The Reverie Saigon

When planning a trip to the vibrant heart of Ho Chi Minh City, finding the perfect accommodation is key to an unforgettable experience. The Reverie Saigon stands as a beacon of luxury and sophisticated comfort, offering discerning travelers an unparalleled stay in Vietnam's bustling metropolis. This introduction aims to provide you with all the essential information you need to consider The Reverie Saigon for your next getaway, ensuring you can make an informed decision about this exquisite hotel. Room rates at The Reverie Saigon start from - per night. Don’t forget to use the TRAVELOKA new user limited promo code to get up to 8% off your booking!

The Reverie Saigon Location

Nestled in the prestigious District 1 of Ho Chi Minh City, The Reverie Saigon boasts a prime location at 22 - 36 Nguyễn Huệ, Bến Nghé, Hồ Chí Minh, Quận 1, Việt Nam, 700000. Situated in the city center, it offers convenient access to the pulse of urban life while providing a serene escape. The hotel is approximately a 30-minute drive from Tan Son Nhat International Airport (SGN), making your arrival and departure seamless. Its central position means you are never far from the city's most significant landmarks and business districts, offering an ideal base for both leisure and business travelers. The atmosphere here is one of sophisticated urban elegance, with the hotel itself being a landmark of architectural brilliance, surrounded by the dynamic energy of Ho Chi Minh City.

The Reverie Saigon Facilities & Services

Facilities for guests at The Reverie Saigon are designed to cater to every need, ensuring a stay that is both comfortable and indulgent.

  • Swimming Pools:

    Enjoy a refreshing dip in one of the hotel's stunning swimming pools, offering breathtaking city views. The outdoor pool is open daily from 6:00 AM to 10:00 PM.
  • The Reverie Spa:

    Indulge in a range of rejuvenating treatments and therapies at the world-class spa, designed to relax and revitalize. The spa is open from 9:00 AM to 10:00 PM, with treatments starting from PHP 3,500.
  • Fitness Center:

    Maintain your workout routine at the state-of-the-art fitness center, equipped with modern exercise machines. Open 24 hours for your convenience.
  • Ballroom and Meeting Rooms:

    For corporate events or special occasions, the hotel offers elegant ballroom and versatile meeting spaces.
  • Complimentary Wi-Fi:

    Stay connected throughout your stay with high-speed internet access available in all areas of the hotel.
  • Concierge Services:

    The dedicated concierge team is available to assist with bookings, recommendations, and any other guest requests.
  • Valet Parking:

    For guests arriving by car, complimentary valet parking is available.

The Reverie Saigon Room Types

The room types of The Reverie Saigon offer a diverse selection to suit every preference, each exuding opulence and comfort.

  • Deluxe Room:

    Available with City View, these elegantly appointed rooms offer a luxurious sanctuary. Non-smoking rooms are standard, and some rooms feature a bathtub.
  • Grand Deluxe Room:

    Offering expansive City Views, these rooms provide an elevated level of comfort and space. Non-smoking rooms are available, with options including a bathtub.
  • Executive Suite:

    These sophisticated suites provide ample living space and stunning City Views, perfect for extended stays or those seeking extra luxury. Non-smoking and equipped with a bathtub.
  • Reverie Suite:

    The pinnacle of luxury, these suites offer unparalleled views and exquisite furnishings. Non-smoking and featuring a bathtub.
  • Presidential Suite:

    The ultimate in opulent living, offering breathtaking City Views and an array of premium amenities. Non-smoking and includes a bathtub.

The Reverie Saigon is a non-smoking hotel, ensuring a fresh and pleasant environment for all guests. All rooms are equipped with modern amenities to ensure a comfortable and convenient stay.

The Reverie Saigon Dining & Restaurants

The Reverie Saigon presents a culinary journey with its exceptional dining venues, each offering a unique gastronomic experience.

  • The Long @ Times Square:

    This all-day dining restaurant offers a sophisticated ambiance and a diverse menu featuring international and local Vietnamese cuisine. Estimated price per person: PHP 1,200 - PHP 2,500. Operating hours: 6:00 AM - 11:00 PM.
  • R&J Italian Lounge & Restaurant:

    Experience authentic Italian flavors in an elegant setting. Known for its exquisite pasta and fine wines. Estimated price per person: PHP 1,800 - PHP 3,500. Operating hours: 11:30 AM - 2:30 PM and 6:00 PM - 10:30 PM.
  • Café Cardinal:

    A charming spot for coffee, pastries, and light meals, offering a relaxed atmosphere. Estimated price per person: PHP 400 - PHP 800. Operating hours: 7:00 AM - 10:00 PM.
  • The Winds:

    Located on the 27th floor, this bar offers panoramic city views and a selection of premium cocktails and spirits. Estimated price per person for drinks: PHP 500 - PHP 1,000. Operating hours: 5:00 PM - 1:00 AM.

The Reverie Saigon Nearby Attractions and Activities

The prime location of The Reverie Saigon in District 1 places you at the heart of Ho Chi Minh City's most captivating attractions.

  • Saigon Notre-Dame Basilica:

    A stunning architectural marvel and a significant landmark of French colonial influence.
  • Central Post Office:

    An iconic historical building, designed by Gustave Eiffel, offering a glimpse into the city's past.
  • Ben Thanh Market:

    A bustling hub for local crafts, souvenirs, street food, and a true taste of Vietnamese daily life.
  • War Remnants Museum:

    A poignant and informative museum detailing the Vietnam War.
  • Nguyen Hue Walking Street:

    A vibrant pedestrian street perfect for an evening stroll, filled with shops, cafes, and street performers.

If you are looking for other activities around The Reverie Saigon, check out the best deals on Traveloka: Recommended activities in Ho Chi Minh City!

How to Get to The Reverie Saigon from the Airport

Navigating your way to The Reverie Saigon from Tan Son Nhat International Airport (SGN) is straightforward, with several convenient options available. The airport transfer service of The Reverie Saigon ensures a smooth transition to your luxurious accommodation.

  • Hotel Private Airport Transfer:

    For the utmost convenience and comfort, pre-book the hotel's private airport transfer service. This service offers a seamless journey directly to the hotel lobby. Prices start from approximately PHP 2,000, depending on the vehicle type. This is the most direct way to get to The Reverie Saigon.
  • Metered Taxis:

    Reputable taxi companies are readily available at the airport's arrival hall. Ensure the meter is used for a fair fare. The journey typically takes 30-45 minutes and costs around PHP 300 - PHP 500, depending on traffic.
  • Ride-hailing Services:

    You can also book a ride through a ride-hailing service via your smartphone. This offers a convenient and often cost-effective option. Prices are comparable to metered taxis.
  • Airport Buses:

    While less direct, airport buses offer a budget-friendly option to reach the city center, from where you can take a short taxi or ride-hailing service to the hotel.

For peace of mind and a hassle-free arrival, consider booking airport transfer services in advance.

Summary of Why You Should Choose to Stay at The Reverie Saigon

Choosing The Reverie Saigon for your Ho Chi Minh City stay promises an experience steeped in luxury, impeccable service, and prime location.

  • Unrivaled Luxury:

    From its opulent design to its world-class amenities, The Reverie Saigon offers a truly indulgent escape.
  • Prime Location:

    Situated in the heart of District 1, you are perfectly positioned to explore the city's vibrant culture, historical sites, and business hubs.
  • Exceptional Dining:

    Savor exquisite culinary creations at the hotel's renowned restaurants and bars.
  • Impeccable Service:

    The dedicated staff are committed to providing personalized and attentive service, ensuring your every need is met.
  • Stunning Views:

    Many rooms and public areas offer breathtaking panoramic views of the Ho Chi Minh City skyline.

Room availability at The Reverie Saigon

can be checked and secured easily. For the best rates and a seamless booking process, consider

Booking The Reverie Saigon

through Traveloka.

Book budget hotels in Ho Chi Minh City, Ho Chi Minh City and discover the perfect stay that complements your travel plans.

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All facilities in The Reverie Saigon – The Leading Hotels of the World

Entertainment Facility The Reverie Saigon – The Leading Hotels of the World
Entertainment Facility
Common Space The Reverie Saigon – The Leading Hotels of the World
Common Space
Lobby The Reverie Saigon – The Leading Hotels of the World
Lobby
Accommodation Services The Reverie Saigon – The Leading Hotels of the World
Accommodation Services
Exterior The Reverie Saigon – The Leading Hotels of the World
Exterior

Hotel Services

  • Bellhop
  • Welcoming drinks
  • Concierge
  • Doorman
  • Early Check-in
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Late check-out
  • Laundry service
  • Luggage storage
  • Medical service
  • Multilingual staff
  • Porter
  • Tours
  • Wedding service

Food and Drinks

  • Restaurant with AC
  • A la carte breakfast
  • A la carte dinner
  • A la carte lunch
  • Bar
  • Breakfast (surcharge)
  • Brunch
  • Cafe
  • Continental breakfast
  • Dining area
  • Hot breakfast
  • Set menu dinner
  • Set menu lunch
  • Snacks
  • Winery

Public Facilities

  • Parking
  • Coffee shop
  • Early check-in
  • Elevator
  • 24-hour room service
  • Late check-out
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

In-room Facilities

  • Bathrobe
  • Bathtub
  • Cable TV
  • Desk
  • DVD player
  • Hairdryer
  • In-room safe
  • Minibar
  • Separate shower and tub
  • Shower
  • TV

Business Facilities

  • Business center
  • Business facilities
  • Computer station
  • Conference room
  • Meeting facilities
  • Photocopier
  • PRINTER
  • Projector

Things to Do

  • Fitness center
  • Massage
  • Outdoor pool
  • Sauna
  • Spa
  • Steam room
  • Sauna

General

  • AC
  • Ballroom
  • Banquet
  • Connecting rooms
  • Non-smoking room
  • Swimming pool

Nearby Facilities

  • ATM/Banking
  • Gift shop
  • Grocery
  • Shops
  • Supermarket

Accessibilty

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible

Connectivity

  • INTERNATIONAL_CALL
  • LAN Internet
  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)
  • Cruise shuttle (surcharge)
  • Airport transfer

Transportation

  • Limo or town car service
  • Secure parking

Family-friendly Facilities

  • Children pool

Kids and Pets

  • CRIBS

Accommodation Policy & General Information in The Reverie Saigon – The Leading Hotels of the World

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Required Documents

Upon check-in, you are required to bring ID Card. The required documents can be in the form of soft copy.

General Check-in Instructions

Child policy: - Children 0-2: stay free when using an available cot.  - Children 2-9: stay free when using existing beds. - Children 10 and above are considered as adult, please contact hotel for further assistance.
We should mention that: - All guests are required to show passport and approved Visa. - Guests are required to show a photo identification and credit card upon check-in. - A damage deposit of VND 2,000,000 per booked night is required on arrival. This will be collected as either a cash or credit card payment and be reimbursed in full on check-out. - Please note that Special Requests (if any) are subject to availability and additional charges may apply.
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at The Reverie Saigon – The Leading Hotels of the World
286
Number of floors in The Reverie Saigon – The Leading Hotels of the World
39
Another facilities in The Reverie Saigon – The Leading Hotels of the World
Bellhop, Welcoming drinks, Concierge, Doorman, Early Check-in

Frequently asked question in The Reverie Saigon – The Leading Hotels of the World

What are available facilities at The Reverie Saigon – The Leading Hotels of the World?
There are top facilites at The Reverie Saigon – The Leading Hotels of the World such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at The Reverie Saigon – The Leading Hotels of the World?
The standard check-in time at The Reverie Saigon – The Leading Hotels of the World is starting from From 14:00 while the latest check-out time is at Before 12:00
Does The Reverie Saigon – The Leading Hotels of the World provide breakfast?
Yes, The Reverie Saigon – The Leading Hotels of the World provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of The Reverie Saigon – The Leading Hotels of the World?
The Reverie Saigon – The Leading Hotels of the World is a 5.0-star hotel.
How many floors does The Reverie Saigon – The Leading Hotels of the World have?
The Reverie Saigon – The Leading Hotels of the World has 39 floors.
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More Reviews from Other Guests in The Reverie Saigon – The Leading Hotels of the World

9.6
Exceptional
From 1,009 reviews
Cleanliness

9.8

Room Comfort

9.8

Service and Facilites

9.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews The Reverie Saigon – The Leading Hotels of the World

Number of reviews per page
20
40
Top reviews
DINH NHAN
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Clean Room , Staff exellent
Vladislav
icon-
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Love this place
Saimoom
icon-
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The best!
Salvatore
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Very clean, centrally located, big rooms and superior service!!
Tien
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The hotel itself was very elegant and luxurious. The staff was friendly, helpful and extremely respectful. All of the amenities were top notch making The Reverie a great place to stay.
mitchel
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

You know you read reviews and look at pictures before making a decision. I was going back and forth between the Reverie and Park Hyatt. Finally decided on the Reverie as it seemed a little unique and thought it would be a more interesting stay. Everything was fantastic. For us the hotel did not seem to over the top with its design, felt luxurious although I can see in a number of years certain aspects will have to be redesigned. As for any criticism it would be nice if the piano player near the bar played beyond 6:30pm. Would have been nice to have some quiet live music later into the evening.
Read More
Cindy
icon-Family
Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Absolutely beautiful hotel
James
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Everything was wonderful. Would not hesitate to stay here again.
Sheldon
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Lovely hotel. Great staff
Paul
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Beautiful hotel in a great location lots of shops and restaurants. The staff and facilities where amazing
ALA
icon-
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Everything was pretty and eye-catching scenery. I would say the staff were very welcoming and lot of hospitality.which is very important! Pool closed at 10pm not sure if that a rule in Saigon. And wifi wasn't working for me maybe cause i was on the highest floor but I'll give this place 5 star
siamak
icon-Family
Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

There is nothing missing from this place, staff were supper friendly and accommodating, breakfast was excellent, location was perfect. It is in a great location and close to everything. Highly recommend and I will definitely stay here again.
Samuel
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The hotel itself was excellent, but unfortunately the welcome did not match the standard I would expect from a 5-star property. On arrival, I was asked to confirm my reservation before even reaching reception, and then asked again at the desk. While I understand the need for procedures, the manner in which this was handled felt unnecessary and slightly uncomfortable. Having stayed in a number of comparable hotels across Southeast Asia and China on the same trip, this was the only place where I experienced this kind of reception. I had been travelling and was dressed casually, but I would expect the same level of courtesy regardless. It’s a small point, but first impressions matter, and this left a slightly negative one.
Read More
Keith
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Beautiful
Sang
icon-with Partner
with Partner
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Initially, our room smelled and the AC did not work properly. This was unacceptable and we requested another room. My girlfriend and I expected a 5 star hotel to be inspected prior to guest's arrival. This should be standard procedure especially at a 5 star hotel. Maid service for the room was the best part of our stay. Breakfast was nicely prepared and the quality of the food was above average. Some notable and concerning issues were as follows.: 1) One night after dinner outside of the hotel, we were stopped by security when trying to return to our room. My girlfriend was a registered guest under my reservation. However, security wanted my girlfriend to registered at the lobby implying that she was a prostitute. We were both shocked and extremely offended. This is UNACCEPTABLE!! 2) We requested a bucket of ice and two wine glasses. This should be standard and should be included in the room rate as part of staying at this hotel. The staff charged us 1 million VND for ice and two wine glasses. This is egregious in so many ways. My overall recommendation is that there many other hotels in Saigon that are better suited for guests wanting a peaceful, respectful and relaxing experience without feeling the way we felt. Hotel management should review their standard operating procedures and re-train their staff to show respect to all guests and provide clear guidelines on what services are included in the overall cost. I do not recommend the Reverie hotel in Saigon.
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Catherine
icon-with Children
with Children
2.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

We experienced a serious safety issue during our stay. The shower head was not securely fastened and fell off without me even touching it. When it detached, it broke part of the ceramic fixture, which then fell onto my foot and caused a bleeding injury. I am currently pregnant, which made the situation especially concerning. This appears to be a maintenance oversight that should have been identified and addressed prior to guest arrival, particularly at a five-star property. Additionally, a staff member indicated that this type of issue “happens all the time,” which raises further concerns about ongoing safety standards. I will not be returning to this hotel.
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Trinh
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Great experience
Paul
icon-with Partner
with Partner
4.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

This is a very shiny hotel. Claims 5 star but misses level of service we found at other 5 star hotels in Vietnam. Below the surface marble everywhere the rooms smell very musty the pool is falling apart in places. It is not worth the money they charge and definitely not a leading hotel as they claim. There is no lounge if you have a later flight and despite being very empty they would not give extended check out. One save is that Breakfast is almost perfect minus the lack of Vietnamese coffee options and the layout of the room. Tables are like a school cafeteria tightly stacked together. Otherwise great options and fresh food.
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Ha
2.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

My guest leaves early by one day and they informed the staff more than a day before departure but the staff said they cannot handle it because their manager is not there. I called Expedia to handle it and Expedia got to the same situation like me. The next day their manager said it is over cancellation time and they will not give any refund. I actually did not ask for a refund but for a credit for the next stay, which was also rejected by their manager. NO HOSPITALITY and a ATTITUDE PROBLEM when they reply my message by a pdf email.
Read More
Polly
icon-Family
Family
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Really luxury design hotel. Everything is perfect. All employees are friendly and smile to everyone.
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Lobby 4 The Reverie Saigon – The Leading Hotels of the World

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9.6
Exceptional
From 1,009 reviews
Cleanliness

9.8

Room Comfort

9.8

Service and Facilites

9.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews The Reverie Saigon – The Leading Hotels of the World

Number of reviews per page
20
40
Top reviews
DINH NHAN
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Clean Room , Staff exellent
Vladislav
icon-
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Love this place
Saimoom
icon-
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The best!
Salvatore
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Very clean, centrally located, big rooms and superior service!!
Tien
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The hotel itself was very elegant and luxurious. The staff was friendly, helpful and extremely respectful. All of the amenities were top notch making The Reverie a great place to stay.
mitchel
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

You know you read reviews and look at pictures before making a decision. I was going back and forth between the Reverie and Park Hyatt. Finally decided on the Reverie as it seemed a little unique and thought it would be a more interesting stay. Everything was fantastic. For us the hotel did not seem to over the top with its design, felt luxurious although I can see in a number of years certain aspects will have to be redesigned. As for any criticism it would be nice if the piano player near the bar played beyond 6:30pm. Would have been nice to have some quiet live music later into the evening.
Read More
Cindy
icon-Family
Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Absolutely beautiful hotel
James
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Everything was wonderful. Would not hesitate to stay here again.
Sheldon
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Lovely hotel. Great staff
Paul
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Beautiful hotel in a great location lots of shops and restaurants. The staff and facilities where amazing
ALA
icon-
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Everything was pretty and eye-catching scenery. I would say the staff were very welcoming and lot of hospitality.which is very important! Pool closed at 10pm not sure if that a rule in Saigon. And wifi wasn't working for me maybe cause i was on the highest floor but I'll give this place 5 star
siamak
icon-Family
Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

There is nothing missing from this place, staff were supper friendly and accommodating, breakfast was excellent, location was perfect. It is in a great location and close to everything. Highly recommend and I will definitely stay here again.
Samuel
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The hotel itself was excellent, but unfortunately the welcome did not match the standard I would expect from a 5-star property. On arrival, I was asked to confirm my reservation before even reaching reception, and then asked again at the desk. While I understand the need for procedures, the manner in which this was handled felt unnecessary and slightly uncomfortable. Having stayed in a number of comparable hotels across Southeast Asia and China on the same trip, this was the only place where I experienced this kind of reception. I had been travelling and was dressed casually, but I would expect the same level of courtesy regardless. It’s a small point, but first impressions matter, and this left a slightly negative one.
Read More
Keith
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Beautiful
Sang
icon-with Partner
with Partner
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Initially, our room smelled and the AC did not work properly. This was unacceptable and we requested another room. My girlfriend and I expected a 5 star hotel to be inspected prior to guest's arrival. This should be standard procedure especially at a 5 star hotel. Maid service for the room was the best part of our stay. Breakfast was nicely prepared and the quality of the food was above average. Some notable and concerning issues were as follows.: 1) One night after dinner outside of the hotel, we were stopped by security when trying to return to our room. My girlfriend was a registered guest under my reservation. However, security wanted my girlfriend to registered at the lobby implying that she was a prostitute. We were both shocked and extremely offended. This is UNACCEPTABLE!! 2) We requested a bucket of ice and two wine glasses. This should be standard and should be included in the room rate as part of staying at this hotel. The staff charged us 1 million VND for ice and two wine glasses. This is egregious in so many ways. My overall recommendation is that there many other hotels in Saigon that are better suited for guests wanting a peaceful, respectful and relaxing experience without feeling the way we felt. Hotel management should review their standard operating procedures and re-train their staff to show respect to all guests and provide clear guidelines on what services are included in the overall cost. I do not recommend the Reverie hotel in Saigon.
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Catherine
icon-with Children
with Children
2.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

We experienced a serious safety issue during our stay. The shower head was not securely fastened and fell off without me even touching it. When it detached, it broke part of the ceramic fixture, which then fell onto my foot and caused a bleeding injury. I am currently pregnant, which made the situation especially concerning. This appears to be a maintenance oversight that should have been identified and addressed prior to guest arrival, particularly at a five-star property. Additionally, a staff member indicated that this type of issue “happens all the time,” which raises further concerns about ongoing safety standards. I will not be returning to this hotel.
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Trinh
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Great experience
Paul
icon-with Partner
with Partner
4.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

This is a very shiny hotel. Claims 5 star but misses level of service we found at other 5 star hotels in Vietnam. Below the surface marble everywhere the rooms smell very musty the pool is falling apart in places. It is not worth the money they charge and definitely not a leading hotel as they claim. There is no lounge if you have a later flight and despite being very empty they would not give extended check out. One save is that Breakfast is almost perfect minus the lack of Vietnamese coffee options and the layout of the room. Tables are like a school cafeteria tightly stacked together. Otherwise great options and fresh food.
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Ha
2.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

My guest leaves early by one day and they informed the staff more than a day before departure but the staff said they cannot handle it because their manager is not there. I called Expedia to handle it and Expedia got to the same situation like me. The next day their manager said it is over cancellation time and they will not give any refund. I actually did not ask for a refund but for a credit for the next stay, which was also rejected by their manager. NO HOSPITALITY and a ATTITUDE PROBLEM when they reply my message by a pdf email.
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Polly
icon-Family
Family
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Really luxury design hotel. Everything is perfect. All employees are friendly and smile to everyone.
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