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The Reverie Saigon – The Leading Hotels of the World

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9.5
/10
Exceptional
1,053 reviews

What Guests Say About Their Stay

Koh S. Y.

10.0
/ 10
Wonderful hotel, luxurious experience and great service. I have no complains about the stay. The view of the walking street was great, and I could see Bitexco tower from my room. Central location right on the walking street, and there’s a cinema nearby for late night movies. Concierge was friendly, they helped with the luggages and restaurant reservation. The hotel also has a “pillow menu” from which you can choose from a variety of pillows. TV channels were sufficient. Minibar offering was good. Bathtub and bathroom view were fantastic. There’s some noise from the ongoing music festival, but that stopped around 11pm and did not disturb my sleep at all since the King bed was so comfortable.

avrohom

10.0
/ 10
overall great experience the hotel is a true 6 star hotel amazing decor etc. staff was very kind and helpful most of them

Tien

10.0
/ 10
The hotel itself was very elegant and luxurious. The staff was friendly, helpful and extremely respectful. All of the amenities were top notch making The Reverie a great place to stay.

mitchel

10.0
/ 10
You know you read reviews and look at pictures before making a decision. I was going back and forth between the Reverie and Park Hyatt. Finally decided on the Reverie as it seemed a little unique and thought it would be a more interesting stay. Everything was fantastic. For us the hotel did not seem to over the top with its design, felt luxurious although I can see in a number of years certain aspects will have to be redesigned. As for any criticism it would be nice if the piano player near the bar played beyond 6:30pm. Would have been nice to have some quiet live music later into the evening.
In the Area
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22-36 Nguyen Hue, Ben Nghe, Ho Chi Minh, District 1, Vietnam, 700000

Main Facilities

Read More
AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Staying at The Reverie Saigon – The Leading Hotels of the World is a good choice when you are visiting Bến Nghé. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around The Reverie Saigon – The Leading Hotels of the World

22-36 Nguyen Hue, Ben Nghe, Ho Chi Minh, District 1, Vietnam, 700000
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Lobby The Reverie Saigon – The Leading Hotels of the World
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Discover More About The Reverie Saigon – The Leading Hotels of the World

What You Might Like - All About The Reverie Saigon

The Reverie Saigon is more than just a hotel; it's an experience. Guests consistently rave about the impeccable service, the sheer opulence, and the breathtaking views from many of the rooms. From the moment you step inside, you're enveloped in an atmosphere of refined luxury and unparalleled attention to detail. It's a place where every need is anticipated, and every desire is fulfilled, making it a truly unforgettable stay.

What sets The Reverie Saigon apart is its unique blend of classic elegance and modern sophistication. The hotel's popularity stems from its stunning design, its prime location in the heart of Ho Chi Minh City, and its exceptional range of amenities. Many guests mention the incredible staff, always ready with a smile and willing to go the extra mile. It's a hotel that truly understands the meaning of hospitality.

One recent guest described their stay as "absolutely divine!" They highlighted the luxurious rooms, the exceptional dining experiences, and the overall feeling of being pampered. Another guest praised the hotel's convenient location, making it easy to explore the vibrant city. If you're looking for a truly luxurious and memorable stay in Ho Chi Minh City, The Reverie Saigon is the perfect choice.

Concept & Design The Reverie Saigon

The Reverie Saigon is a masterpiece of design, a testament to the artistry of renowned Italian designers. The hotel's concept revolves around creating a truly immersive and luxurious experience, drawing inspiration from the grandeur of European palaces and the vibrant energy of Ho Chi Minh City. Every detail, from the intricate furnishings to the carefully curated artwork, has been meticulously chosen to create a sense of timeless elegance.

The design is a harmonious blend of classic and contemporary styles, featuring opulent materials, rich textures, and stunning craftsmanship. The hotel's interiors are a feast for the eyes, showcasing a breathtaking collection of bespoke furniture, handcrafted carpets, and exquisite artwork. The overall effect is one of breathtaking beauty and unparalleled sophistication.

Stepping into the hotel lobby is like stepping into a different world. The grand space is filled with natural light, showcasing the stunning architecture and opulent décor. The atmosphere is one of calm sophistication, a perfect blend of elegance and warmth. It's the ideal place to relax, unwind, and soak in the luxurious ambiance.

Different Hotel Room Types Available in The Reverie Saigon

Choosing the perfect

hotel room type

can make or break your stay. At The Reverie Saigon, you'll find a wide range of

hotel bedroom types

to suit every need and budget, from

affordable hotels

to luxurious suites. Let's explore the

different hotel room types

and

categories of hotel rooms

available:

  • Deluxe Rooms:

    Offering city views, these rooms are available in smoking and non-smoking options. Most include bathtubs.
  • Grand Deluxe Rooms:

    Slightly larger than Deluxe Rooms, these also offer city views and are available in smoking and non-smoking options. Bathtubs are standard.
  • Premier Rooms:

    Enjoy stunning city views from these spacious rooms. Bathtubs and bidets are available. Smoking and non-smoking options are available.
  • Suites:

    A range of suites are available, offering varying sizes and views, including city and river views. All suites include luxurious bathrooms with bathtubs and bidets. Smoking and non-smoking options are available.
  • Presidential Suite:

    The ultimate in luxury, this suite offers unparalleled space, breathtaking views, and exceptional amenities.

The Reverie Saigon is not currently pet-friendly.

Unique Hotel Facilities in The Reverie Saigon

Beyond the luxurious rooms, The Reverie Saigon boasts a wealth of

hotel facilities

designed to enhance your stay. Whether you're seeking relaxation, recreation, or simply a convenient service, this

5 stars hotel near by

has something for everyone. Let's explore some of the unique offerings:

  • Infinity Pool:

    Enjoy a refreshing dip in the stunning infinity pool, offering breathtaking city views. Open daily from 6:00 AM to 10:00 PM.
  • Spa:

    Indulge in a range of rejuvenating treatments at the hotel's luxurious spa. Prices vary depending on the treatment chosen. Open daily from 9:00 AM to 9:00 PM.
  • Fitness Centre:

    Maintain your fitness routine at the well-equipped fitness centre, open 24 hours a day.
  • Kids' Club:

    Little ones will love the dedicated kids' club, offering a range of supervised activities. Open daily from 9:00 AM to 6:00 PM. (Additional charges may apply)
  • Business Centre:

    Stay connected with the hotel's fully equipped business centre, offering printing, scanning, and other services.

Hotel Buffet or Hotel Restaurant / Cafe Available in The Reverie Saigon

The Reverie Saigon offers a diverse range of dining options, from lavish buffets to exquisite à la carte menus. Whether you're looking for a casual bite or a fine dining experience, you'll find something to satisfy your taste buds. Let's explore the culinary delights available:

  • The Café:

    Enjoy a delicious breakfast buffet, featuring a wide selection of international and local dishes. Open daily from 6:00 AM to 10:00 AM. Prices vary.
  • R&J Restaurant:

    Experience fine dining at its best, with a menu featuring exquisite Italian cuisine. Open daily from 6:00 PM to 10:00 PM. Prices vary.
  • The Lounge:

    Relax and unwind with a selection of cocktails and light snacks. Open daily from 10:00 AM to 12:00 AM.

Many dishes feature fresh, locally sourced ingredients, creating unique and memorable culinary experiences.

Easy Access from and to Airport

Getting to and from the airport is a breeze when staying at The Reverie Saigon. Several convenient

hotel transfer

options are available, ensuring a smooth and stress-free journey. Here are some options for your

transfer from airport to hotel

or

hotel to airport transfer

:

  • Taxi:

    Taxis are readily available outside the airport. The journey takes approximately 30-45 minutes, depending on traffic.
  • Airport Shuttle:

    The Reverie Saigon offers a convenient airport shuttle service. Bookings are recommended in advance.
  • Private Car Service:

    For a more luxurious experience, consider booking a private car service.

The hotel's concierge team can assist with arranging your

hotel transfer

, including

hotels with airport shuttle

services.

Nearby MRT Station & Bus Stops Nearby

The Reverie Saigon enjoys a convenient location with excellent public transport links. Finding your way around the city is easy thanks to the proximity of several

nearby MRT station

and

bus stops nearby

. Here's what you need to know:

  • Ben Thanh Market MRT Station:

    Approximately a 10-minute taxi ride from the hotel. The station is well-connected to other parts of the city.
  • Numerous Bus Stops:

    Several bus stops are located within walking distance of the hotel, offering convenient access to various destinations.

Payment for public transport can be made using local transport cards, readily available at convenience stores and MRT stations.

Nearby Attractions / Landmarks for Family / Kid Friendly near The Reverie Saigon

Families staying at The Reverie Saigon will find plenty of

nearby attractions

and

nearby activities

to keep everyone entertained. Here are a few suggestions for

nearby places to go

and

things to do nearby

:

  • Ben Thanh Market:

    A vibrant market offering a wide range of goods, from souvenirs to local delicacies. Free entry. Approximately a 10-minute taxi ride from the hotel.
  • Notre Dame Cathedral:

    A stunning example of French colonial architecture. Free entry. Approximately a 15-minute walk from the hotel.
  • Central Post Office:

    A beautiful and historic post office, designed by Gustave Eiffel. Free entry. Approximately a 15-minute walk from the hotel.
  • War Remnants Museum:

    A poignant museum documenting the Vietnam War. Entry fee applies. Approximately a 20-minute taxi ride from the hotel.
  • Saigon Zoo and Botanical Gardens:

    A great place for families to spend the day, with a wide variety of animals and plants. Entry fee applies. Approximately a 25-minute taxi ride from the hotel.

Looking for more fun? See Traveloka’s best deals on Things To Do in Vietnam!

Other Accommodations near The Reverie Saigon

Looking for alternative

cheap hotels nearby

or other

affordable hotels nearby

? Here are some options for different budgets, ranging from luxurious

6 stars hotel

to budget-friendly

3 star hotel nearby

:

  • Luxury Accommodations:

    The Park Hyatt Saigon, Hotel Nikko Saigon, Sofitel Saigon Plaza
  • 4 Star Hotels:

    Liberty Central Saigon Citypoint, Rex Hotel Saigon, Pullman Saigon Centre
  • 3 Star Hotels:

    Silverland Yen Hotel, New World Saigon Hotel, Alagon Hotel

Looking for more accommodations? See Traveloka’s last minute hotel deals on Best Hotels in Vietnam!

With its luxurious amenities, impeccable service, and convenient location, The Reverie Saigon offers an unforgettable experience. To make your stay even more convenient, consider booking your room through Traveloka. You can find great deals on

affordable hotels

and

cheap hotels nearby

, ensuring a hassle-free booking process. To complete your travel plans, you can also book cheap hotels and cheap hotels nearby and even book cheap air tickets to Vietnam all in one place. Start planning your dream getaway today!

All facilities in The Reverie Saigon – The Leading Hotels of the World

Entertainment Facility The Reverie Saigon – The Leading Hotels of the World
Entertainment Facility
Common Space The Reverie Saigon – The Leading Hotels of the World
Common Space
Lobby The Reverie Saigon – The Leading Hotels of the World
Lobby
Accommodation Services The Reverie Saigon – The Leading Hotels of the World
Accommodation Services
Exterior The Reverie Saigon – The Leading Hotels of the World
Exterior

Hotel Services

  • Bellhop
  • Welcoming drinks
  • Concierge
  • Doorman
  • Early Check-in
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Late check-out
  • Laundry service
  • Luggage storage
  • Medical service
  • Multilingual staff
  • Porter
  • Tours
  • Wedding service

Food and Drinks

  • Restaurant with AC
  • A la carte breakfast
  • A la carte dinner
  • A la carte lunch
  • Bar
  • Breakfast (surcharge)
  • Brunch
  • Cafe
  • Continental breakfast
  • Dining area
  • Hot breakfast
  • Set menu dinner
  • Set menu lunch
  • Snacks
  • Winery

Public Facilities

  • Parking
  • Coffee shop
  • Early check-in
  • Elevator
  • 24-hour room service
  • Late check-out
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

In-room Facilities

  • Bathrobe
  • Bathtub
  • Cable TV
  • Desk
  • DVD player
  • Hairdryer
  • In-room safe
  • Minibar
  • Separate shower and tub
  • Shower
  • TV

Business Facilities

  • Business center
  • Business facilities
  • Computer station
  • Conference room
  • Meeting facilities
  • Photocopier
  • PRINTER
  • Projector

Things to Do

  • Fitness center
  • Massage
  • Outdoor pool
  • Sauna
  • Spa
  • Steam room
  • Sauna

General

  • AC
  • Ballroom
  • Banquet
  • Connecting rooms
  • Non-smoking room
  • Swimming pool

Nearby Facilities

  • ATM/Banking
  • Gift shop
  • Grocery
  • Shops
  • Supermarket

Accessibilty

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible

Connectivity

  • INTERNATIONAL_CALL
  • LAN Internet
  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)
  • Cruise shuttle (surcharge)
  • Airport transfer

Transportation

  • Limo or town car service
  • Secure parking

Family-friendly Facilities

  • Children pool

Kids and Pets

  • CRIBS

Accommodation Policy & General Information in The Reverie Saigon – The Leading Hotels of the World

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Required Documents

Upon check-in, you are required to bring ID Card. The required documents can be in the form of soft copy.

General Check-in Instructions

Child policy: - Children 0-2: stay free when using an available cot.  - Children 2-9: stay free when using existing beds. - Children 10 and above are considered as adult, please contact hotel for further assistance.
We should mention that: - All guests are required to show passport and approved Visa. - Guests are required to show a photo identification and credit card upon check-in. - A damage deposit of VND 2,000,000 per booked night is required on arrival. This will be collected as either a cash or credit card payment and be reimbursed in full on check-out. - Please note that Special Requests (if any) are subject to availability and additional charges may apply.
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at The Reverie Saigon – The Leading Hotels of the World
286
Number of floors in The Reverie Saigon – The Leading Hotels of the World
39
Another facilities in The Reverie Saigon – The Leading Hotels of the World
Bellhop, Welcoming drinks, Concierge, Doorman, Early Check-in

Frequently asked question in The Reverie Saigon – The Leading Hotels of the World

What are available facilities at The Reverie Saigon – The Leading Hotels of the World?
There are top facilites at The Reverie Saigon – The Leading Hotels of the World such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at The Reverie Saigon – The Leading Hotels of the World?
The standard check-in time at The Reverie Saigon – The Leading Hotels of the World is starting from From 14:00 while the latest check-out time is at Before 12:00
Does The Reverie Saigon – The Leading Hotels of the World provide breakfast?
Yes, The Reverie Saigon – The Leading Hotels of the World provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of The Reverie Saigon – The Leading Hotels of the World
The Reverie Saigon – The Leading Hotels of the World has a 5.0-star rating.
How many floors does The Reverie Saigon – The Leading Hotels of the World have?
The Reverie Saigon – The Leading Hotels of the World has 39.
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More Reviews from Other Guests in The Reverie Saigon – The Leading Hotels of the World

9.6
Exceptional
From 1,013 reviews
Cleanliness

9.8

Room Comfort

9.8

Service and Facilites

9.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews The Reverie Saigon – The Leading Hotels of the World

Number of reviews per page
20
40
Top reviews
avrohom
icon-
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

overall great experience the hotel is a true 6 star hotel amazing decor etc. staff was very kind and helpful most of them
Dinh Nhan
icon-Family
Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Xuất sắc😀😀😀
Nisan
icon-
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Perfect place. I'm going to stay loyal to this hotel
DINH NHAN
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Clean Room , Staff exellent
Vladislav
icon-
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Love this place
Saimoom
icon-
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The best!
Salvatore
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Very clean, centrally located, big rooms and superior service!!
Tien
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The hotel itself was very elegant and luxurious. The staff was friendly, helpful and extremely respectful. All of the amenities were top notch making The Reverie a great place to stay.
mitchel
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

You know you read reviews and look at pictures before making a decision. I was going back and forth between the Reverie and Park Hyatt. Finally decided on the Reverie as it seemed a little unique and thought it would be a more interesting stay. Everything was fantastic. For us the hotel did not seem to over the top with its design, felt luxurious although I can see in a number of years certain aspects will have to be redesigned. As for any criticism it would be nice if the piano player near the bar played beyond 6:30pm. Would have been nice to have some quiet live music later into the evening.
Read More
Cindy
icon-Family
Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Absolutely beautiful hotel
James
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Everything was wonderful. Would not hesitate to stay here again.
Sheldon
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Lovely hotel. Great staff
Paul
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Beautiful hotel in a great location lots of shops and restaurants. The staff and facilities where amazing
ALA
icon-
8.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Everything was pretty and eye-catching scenery. I would say the staff were very welcoming and lot of hospitality.which is very important! Pool closed at 10pm not sure if that a rule in Saigon. And wifi wasn't working for me maybe cause i was on the highest floor but I'll give this place 5 star
siamak
icon-Family
Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

There is nothing missing from this place, staff were supper friendly and accommodating, breakfast was excellent, location was perfect. It is in a great location and close to everything. Highly recommend and I will definitely stay here again.
Samuel
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The hotel itself was excellent, but unfortunately the welcome did not match the standard I would expect from a 5-star property. On arrival, I was asked to confirm my reservation before even reaching reception, and then asked again at the desk. While I understand the need for procedures, the manner in which this was handled felt unnecessary and slightly uncomfortable. Having stayed in a number of comparable hotels across Southeast Asia and China on the same trip, this was the only place where I experienced this kind of reception. I had been travelling and was dressed casually, but I would expect the same level of courtesy regardless. It’s a small point, but first impressions matter, and this left a slightly negative one.
Read More
Keith
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Beautiful
Sang
icon-with Partner
with Partner
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Initially, our room smelled and the AC did not work properly. This was unacceptable and we requested another room. My girlfriend and I expected a 5 star hotel to be inspected prior to guest's arrival. This should be standard procedure especially at a 5 star hotel. Maid service for the room was the best part of our stay. Breakfast was nicely prepared and the quality of the food was above average. Some notable and concerning issues were as follows.: 1) One night after dinner outside of the hotel, we were stopped by security when trying to return to our room. My girlfriend was a registered guest under my reservation. However, security wanted my girlfriend to registered at the lobby implying that she was a prostitute. We were both shocked and extremely offended. This is UNACCEPTABLE!! 2) We requested a bucket of ice and two wine glasses. This should be standard and should be included in the room rate as part of staying at this hotel. The staff charged us 1 million VND for ice and two wine glasses. This is egregious in so many ways. My overall recommendation is that there many other hotels in Saigon that are better suited for guests wanting a peaceful, respectful and relaxing experience without feeling the way we felt. Hotel management should review their standard operating procedures and re-train their staff to show respect to all guests and provide clear guidelines on what services are included in the overall cost. I do not recommend the Reverie hotel in Saigon.
Read More
Catherine
icon-with Children
with Children
2.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

We experienced a serious safety issue during our stay. The shower head was not securely fastened and fell off without me even touching it. When it detached, it broke part of the ceramic fixture, which then fell onto my foot and caused a bleeding injury. I am currently pregnant, which made the situation especially concerning. This appears to be a maintenance oversight that should have been identified and addressed prior to guest arrival, particularly at a five-star property. Additionally, a staff member indicated that this type of issue “happens all the time,” which raises further concerns about ongoing safety standards. I will not be returning to this hotel.
Read More
Trinh
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Great experience
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Lobby 4 The Reverie Saigon – The Leading Hotels of the World

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9.6
Exceptional
From 1,013 reviews
Cleanliness

9.8

Room Comfort

9.8

Service and Facilites

9.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews The Reverie Saigon – The Leading Hotels of the World

Number of reviews per page
20
40
Top reviews
avrohom
icon-
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

overall great experience the hotel is a true 6 star hotel amazing decor etc. staff was very kind and helpful most of them
Dinh Nhan
icon-Family
Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Xuất sắc😀😀😀
Nisan
icon-
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Perfect place. I'm going to stay loyal to this hotel
DINH NHAN
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Clean Room , Staff exellent
Vladislav
icon-
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Love this place
Saimoom
icon-
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The best!
Salvatore
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Very clean, centrally located, big rooms and superior service!!
Tien
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The hotel itself was very elegant and luxurious. The staff was friendly, helpful and extremely respectful. All of the amenities were top notch making The Reverie a great place to stay.
mitchel
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

You know you read reviews and look at pictures before making a decision. I was going back and forth between the Reverie and Park Hyatt. Finally decided on the Reverie as it seemed a little unique and thought it would be a more interesting stay. Everything was fantastic. For us the hotel did not seem to over the top with its design, felt luxurious although I can see in a number of years certain aspects will have to be redesigned. As for any criticism it would be nice if the piano player near the bar played beyond 6:30pm. Would have been nice to have some quiet live music later into the evening.
Read More
Cindy
icon-Family
Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Absolutely beautiful hotel
James
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Everything was wonderful. Would not hesitate to stay here again.
Sheldon
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Lovely hotel. Great staff
Paul
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Beautiful hotel in a great location lots of shops and restaurants. The staff and facilities where amazing
ALA
icon-
8.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Everything was pretty and eye-catching scenery. I would say the staff were very welcoming and lot of hospitality.which is very important! Pool closed at 10pm not sure if that a rule in Saigon. And wifi wasn't working for me maybe cause i was on the highest floor but I'll give this place 5 star
siamak
icon-Family
Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

There is nothing missing from this place, staff were supper friendly and accommodating, breakfast was excellent, location was perfect. It is in a great location and close to everything. Highly recommend and I will definitely stay here again.
Samuel
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The hotel itself was excellent, but unfortunately the welcome did not match the standard I would expect from a 5-star property. On arrival, I was asked to confirm my reservation before even reaching reception, and then asked again at the desk. While I understand the need for procedures, the manner in which this was handled felt unnecessary and slightly uncomfortable. Having stayed in a number of comparable hotels across Southeast Asia and China on the same trip, this was the only place where I experienced this kind of reception. I had been travelling and was dressed casually, but I would expect the same level of courtesy regardless. It’s a small point, but first impressions matter, and this left a slightly negative one.
Read More
Keith
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Beautiful
Sang
icon-with Partner
with Partner
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Initially, our room smelled and the AC did not work properly. This was unacceptable and we requested another room. My girlfriend and I expected a 5 star hotel to be inspected prior to guest's arrival. This should be standard procedure especially at a 5 star hotel. Maid service for the room was the best part of our stay. Breakfast was nicely prepared and the quality of the food was above average. Some notable and concerning issues were as follows.: 1) One night after dinner outside of the hotel, we were stopped by security when trying to return to our room. My girlfriend was a registered guest under my reservation. However, security wanted my girlfriend to registered at the lobby implying that she was a prostitute. We were both shocked and extremely offended. This is UNACCEPTABLE!! 2) We requested a bucket of ice and two wine glasses. This should be standard and should be included in the room rate as part of staying at this hotel. The staff charged us 1 million VND for ice and two wine glasses. This is egregious in so many ways. My overall recommendation is that there many other hotels in Saigon that are better suited for guests wanting a peaceful, respectful and relaxing experience without feeling the way we felt. Hotel management should review their standard operating procedures and re-train their staff to show respect to all guests and provide clear guidelines on what services are included in the overall cost. I do not recommend the Reverie hotel in Saigon.
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Catherine
icon-with Children
with Children
2.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

We experienced a serious safety issue during our stay. The shower head was not securely fastened and fell off without me even touching it. When it detached, it broke part of the ceramic fixture, which then fell onto my foot and caused a bleeding injury. I am currently pregnant, which made the situation especially concerning. This appears to be a maintenance oversight that should have been identified and addressed prior to guest arrival, particularly at a five-star property. Additionally, a staff member indicated that this type of issue “happens all the time,” which raises further concerns about ongoing safety standards. I will not be returning to this hotel.
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Trinh
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Great experience
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