Park Plaza Cardiff

Hotels
8.6
/10
Very Good
1,001 reviews

What Guests Say About Their Stay

James
10.0
/ 10
Nice hotel in a good location. Rooms were large with high ceilings and large windows.
Katherine
10.0
/ 10
wonderful service from reception staff. Huge bed in a large comfortable room. Will always stay here when I visit Cardiff
Rochelle
10.0
/ 10
Total stay experience was wonderful. The staff is exceptionally helpful and accommodating. The hotel location is central to and walkable for everything (castle, shopping, restaurants, etc), plus is clean and well maintained. The room is easily accessible, comfortable, and located within the hotel for a quiet stay.
In the Area
See Map
Grey friars Road, Castle, Cardiff, Wales, CF10 3 AL

Main Facilities

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Restaurant
Swimming Pool
24-Hour Front Desk
WiFi
Elevator
Staying at Park Plaza Cardiff is a good choice when you are visiting Castle. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Park Plaza Cardiff

Grey friars Road, Castle, Cardiff, Wales, CF10 3 AL
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Location


Staying at Park Plaza Cardiff is a good choice when you are visiting Castle.

About Park Plaza Cardiff

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Park Plaza Cardiff exclusively for you.

Get precious and unforgettable moment during your stay at Park Plaza Cardiff.

All facilities in Park Plaza Cardiff

Others Park Plaza Cardiff
Others

Hotel Services

  • Laundry service
  • Wedding service
  • Luggage storage
  • Express check-out
  • Multilingual staff
  • 24-hour Receptionist
  • Concierge

Things to Do

  • Health club
  • Indoor pool
  • Spa
  • Steam room
  • Pool sun loungers

Public Facilities

  • Others
  • Restaurant
  • Smoke-free area
  • Elevator

General

  • Banquet
  • Fireplace in lobby
  • Terrace

Food and Drinks

  • Bar
  • Breakfast

Business Facilities

  • Meeting facilities
  • Conference rooms

Connectivity

  • Free WiFi

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Park Plaza Cardiff

Important Note
  • Fee for buffet breakfast: approximately GBP 17.95 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
  • This property accepts credit cards; cash is not accepted
  • This property uses eco-friendly cleaning products
  • Safety features at this property include a smoke detector
  • This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival at the property. Quiet hours are enforced at the property from 10:00 PM to 8:00 AM. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. Please note discounted parking is available at NCP Car Park (Greyfriars Road). Guests must validate their parking ticket at hotel front desk. Discount is unavailable if pre-booked online or for other parking locations.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Park Plaza Cardiff
129
Number of floors in Park Plaza Cardiff
4
Another facilities in Park Plaza Cardiff
Laundry service, Wedding service, Luggage storage, Express check-out, Multilingual staff

Frequently asked question in Park Plaza Cardiff

What are available facilities at Park Plaza Cardiff?
There are top facilites at Park Plaza Cardiff such as Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Park Plaza Cardiff?
The standard check-in time at Park Plaza Cardiff is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Park Plaza Cardiff provide breakfast?
Yes, Park Plaza Cardiff provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Park Plaza Cardiff?
Park Plaza Cardiff is a 4.0-star hotel.
How many floors does Park Plaza Cardiff have?
Park Plaza Cardiff has 4 floors.
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More Reviews from Other Guests in Park Plaza Cardiff

8.6
Very Good
From 1,001 reviews
Cleanliness

9.0

Room Comfort

9.0

Service and Facilites

9.0

Sort by
Most Relevant
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Traveler Reviews Park Plaza Cardiff

Number of reviews per page
20
40
Top reviews
Jacqueline
8.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Overnight stay - nice room and bed comfortable. We didn't have breakfast this time
Andrew
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

We had a lovely stay in the park plaza. The rooms were very clean and the staff were so friendly and welcoming
Carol
6.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

The room was standard, slept well and the bed comfy. On arrival reception staff were polite and courteous, we were advised to book for the restaurant that evening, we did, but they were not busy so entered 15 mins before the booked time slot - this caused confusion for the staff. The food was lovely but service very slow, to the point we felt ignored - it took almost two hours for a main and desert. We were not offered a dessert menu so had to follow a member of staff to ask for one. Bery unhappy
Read More
Panashe
6.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Good
James
icon-Business
Business
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Nice hotel in a good location. Rooms were large with high ceilings and large windows.
Yifan
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Great gym and pool. Room sink is not working so well ( some blockage probably).
Lynne
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Very impressed. Will come again.
Lynne
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The room was clean and staff were courteous and friendly. A pleasant stay.
James
icon-Leisure
Leisure
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Very let down by breakfast. Had to wait to be seated. Tables drab and chipped in places. Unimaginative presentation of food. Asking for a fresh egg got a eye roll attitude response from kitchen staff member. Not impressed!
Michael
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Excellent stay
Graham
6.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Walls were paper thin so we could hear everything happening next door, windows didn't close properly so no sound proofing from the traffic of the road despite paying for a "tree line" room. Room was okay, nothing special especially at the price. Room service was excellent however with really tasty food. Facilities are excellent but you go to a hotel to sleep and we couldn't really do that with all the noise. From the room we were in, I wouldn't class this as a four star hotel. When we mentioned the issues, hotel staff said we should have said something during the night. What are they going to do? Come to the room and install soundproofing? Turn up at 2am with screwdrivers to fix the window? That's a blanket response to shift responsibility onto the guest because I'll guarantee despite us saying about the window nobody will have been sent to fix it before the next guest stayed in the room.
Read More
Jill
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Great area.
Julie
6.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Bartender spilled my cocktail didn't offer to remake or top up. Bathroom tap so stiff that you had to use force so then water went every wear. Breakfast was cold so had to ask for a freshly made item.
Katherine
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

wonderful service from reception staff. Huge bed in a large comfortable room. Will always stay here when I visit Cardiff
Andrew
icon-Business
Business
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Good stay
Rachel
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

The hotel was lovely and clean, with a spacious room and bathroom. The pubs/clubs are right next door and will keep you awake unless you are joining them of course or have earplugs ! I would have joined them but had to be up early unfortunately, they were having a great time ! A bit of a Karen comment ... but would have been nice to have had a sachet of hot chocolate, along with all the herbal tea and coffee when I was losing the will to live in the early hours. Sorry to be negative and if I was out partying myself then I would stay again for sure.
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Rochelle
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Total stay experience was wonderful. The staff is exceptionally helpful and accommodating. The hotel location is central to and walkable for everything (castle, shopping, restaurants, etc), plus is clean and well maintained. The room is easily accessible, comfortable, and located within the hotel for a quiet stay.
Phoebe
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Check - in was great, staff were all friendly and welcoming. We were very grateful for the room upgrade as we were
Ellis
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

First time at this hotel...rooms were spacious..comfortable. The Staff when stumbling in at 1 am...were wonderful...sorted out fabulous food for room service... Breakfast delicious But they couldnt cure my hangover..had to do that myself
Karen
6.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Room clean but smelt of smoke, room was cold even after turning thermostat up.
Number of reviews per page
20
40

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Book Your Stay Now
Others 4 Park Plaza Cardiff

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.6
Very Good
From 1,001 reviews
Cleanliness

9.0

Room Comfort

9.0

Service and Facilites

9.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Park Plaza Cardiff

Number of reviews per page
20
40
Top reviews
Jacqueline
8.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Overnight stay - nice room and bed comfortable. We didn't have breakfast this time
Andrew
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

We had a lovely stay in the park plaza. The rooms were very clean and the staff were so friendly and welcoming
Carol
6.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

The room was standard, slept well and the bed comfy. On arrival reception staff were polite and courteous, we were advised to book for the restaurant that evening, we did, but they were not busy so entered 15 mins before the booked time slot - this caused confusion for the staff. The food was lovely but service very slow, to the point we felt ignored - it took almost two hours for a main and desert. We were not offered a dessert menu so had to follow a member of staff to ask for one. Bery unhappy
Read More
Panashe
6.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Good
James
icon-Business
Business
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Nice hotel in a good location. Rooms were large with high ceilings and large windows.
Yifan
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Great gym and pool. Room sink is not working so well ( some blockage probably).
Lynne
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Very impressed. Will come again.
Lynne
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The room was clean and staff were courteous and friendly. A pleasant stay.
James
icon-Leisure
Leisure
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Very let down by breakfast. Had to wait to be seated. Tables drab and chipped in places. Unimaginative presentation of food. Asking for a fresh egg got a eye roll attitude response from kitchen staff member. Not impressed!
Michael
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Excellent stay
Graham
6.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Walls were paper thin so we could hear everything happening next door, windows didn't close properly so no sound proofing from the traffic of the road despite paying for a "tree line" room. Room was okay, nothing special especially at the price. Room service was excellent however with really tasty food. Facilities are excellent but you go to a hotel to sleep and we couldn't really do that with all the noise. From the room we were in, I wouldn't class this as a four star hotel. When we mentioned the issues, hotel staff said we should have said something during the night. What are they going to do? Come to the room and install soundproofing? Turn up at 2am with screwdrivers to fix the window? That's a blanket response to shift responsibility onto the guest because I'll guarantee despite us saying about the window nobody will have been sent to fix it before the next guest stayed in the room.
Read More
Jill
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Great area.
Julie
6.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Bartender spilled my cocktail didn't offer to remake or top up. Bathroom tap so stiff that you had to use force so then water went every wear. Breakfast was cold so had to ask for a freshly made item.
Katherine
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

wonderful service from reception staff. Huge bed in a large comfortable room. Will always stay here when I visit Cardiff
Andrew
icon-Business
Business
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Good stay
Rachel
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

The hotel was lovely and clean, with a spacious room and bathroom. The pubs/clubs are right next door and will keep you awake unless you are joining them of course or have earplugs ! I would have joined them but had to be up early unfortunately, they were having a great time ! A bit of a Karen comment ... but would have been nice to have had a sachet of hot chocolate, along with all the herbal tea and coffee when I was losing the will to live in the early hours. Sorry to be negative and if I was out partying myself then I would stay again for sure.
Read More
Rochelle
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Total stay experience was wonderful. The staff is exceptionally helpful and accommodating. The hotel location is central to and walkable for everything (castle, shopping, restaurants, etc), plus is clean and well maintained. The room is easily accessible, comfortable, and located within the hotel for a quiet stay.
Phoebe
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Check - in was great, staff were all friendly and welcoming. We were very grateful for the room upgrade as we were
Ellis
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

First time at this hotel...rooms were spacious..comfortable. The Staff when stumbling in at 1 am...were wonderful...sorted out fabulous food for room service... Breakfast delicious But they couldnt cure my hangover..had to do that myself
Karen
6.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Room clean but smelt of smoke, room was cold even after turning thermostat up.
Number of reviews per page
20
40