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Park Plaza Cardiff
Hotels
8.6
/10
Very Good
914 reviews
What Guests Say About Their Stay
R W
10.0
/ 10
Some issues in the spa on thd day we tried to use it but everything else wax lovely. Very attentive staff.
Isabella
10.0
/ 10
Stayed for 1 night with my best friend and overall was a lovely stay. The only thing at fault was there had been a pair of pants left from the guests previously staying that the housekeeping hadn’t cleaned up but everything else was perfect! Staff were friendly and the pool was amazing!
Stephen
10.0
/ 10
Great stay in a lovely hotel. I would advise staying in a room at rear of hotel as you’ll be listening to bass from the nightclub out the front of the hotel til 4am otherwise.
Only other thing that was a bit disappointing was the buffet breakfast was luke warm
In the Area
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Grey friars Road, Castle, Cardiff, Wales, CF10 3 AL
Main Facilities
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Restaurant
Swimming Pool
24-Hour Front Desk
WiFi
Elevator
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Available Room Types in Park Plaza Cardiff
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Per room per night (excl. taxes & fees)
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What's around Park Plaza Cardiff
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Grey friars Road, Castle, Cardiff, Wales, CF10 3 AL
Discover More About Park Plaza Cardiff
Location
Staying at Park Plaza Cardiff is a good choice when you are visiting Castle.
About Park Plaza Cardiff
Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.
The hotel’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Park Plaza Cardiff exclusively for you.
Get precious and unforgettable moment during your stay at Park Plaza Cardiff.
All facilities in Park Plaza Cardiff
Others
Hotel Services
- Laundry service
- Wedding service
- Luggage storage
- Express check-out
- Multilingual staff
- 24-hour Receptionist
- Concierge
Things to Do
- Health club
- Indoor pool
- Spa
- Steam room
- Pool sun loungers
Public Facilities
- Others
- Restaurant
- Smoke-free area
- Elevator
General
- Banquet
- Fireplace in lobby
- Terrace
Food and Drinks
- Bar
- Breakfast
Business Facilities
- Meeting facilities
- Conference rooms
Connectivity
- Free WiFi
Sports and Recreations
- Fitness center
Accommodation Policy & General Information in Park Plaza Cardiff
Important Note
- Fee for buffet breakfast: approximately GBP 17.95 per person
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
- This property accepts credit cards; cash is not accepted
- This property uses eco-friendly cleaning products
- Safety features at this property include a smoke detector
- This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. Quiet hours are enforced at the property from 10:00 PM to 8:00 AM. For any questions, please contact the property using the information on the booking confirmation. Please note discounted parking is available at NCP Car Park (Greyfriars Road). Guests must validate their parking ticket at hotel front desk. Discount is unavailable if pre-booked online or for other parking locations.
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
From 15:00
Check-out:
Before 12:00
Hotel policy is not yet available.
General Information
Popular Facilities | Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi, Elevator |
Check-In / Check-Out Time | From 15:00 - Before 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Park Plaza Cardiff | 129 |
Another facilities in Park Plaza Cardiff | Laundry service, Wedding service, Luggage storage, Express check-out, Multilingual staff |
Frequently asked question in Park Plaza Cardiff
What are available facilities at Park Plaza Cardiff?
There are top facilites at Park Plaza Cardiff such as Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Park Plaza Cardiff?
The standard check-in time at Park Plaza Cardiff is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Park Plaza Cardiff provide breakfast?
Yes, Park Plaza Cardiff provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in Park Plaza Cardiff
Other sources (914)
8.6
Very Good
From 914 reviews
Cleanliness
9.0
Room Comfort
9.0
Service and Facilites
8.8
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Traveler Reviews Park Plaza Cardiff
Number of reviews per page
20
40
Top reviews
Alison
Leisure with Partner
6.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
It was cold in the hotel, very expensive to park & eat & drink. Location was great.
R W
10.0
/10
Reviewed 13 week(s) ago
Hotels.com verified review
Some issues in the spa on thd day we tried to use it but everything else wax lovely. Very attentive staff.
Alison
Leisure Family
8.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Very convenient for shopping, restaurants and local attractions.
Lovely pool, lobby and bar area.
Didn't try the food in the hotel so can't comment on that, the car park over the road is very expensive so it's worth looking else where to park.
Paul
8.0
/10
Reviewed 13 week(s) ago
Hotels.com verified review
Decent enough base for a stay in Cardiff. Not the nicest street but 5 min walk from area with main bars & restaurants. Very friendly & helpful staff and nice room, very good value for money.
louise
10.0
/10
Reviewed 13 week(s) ago
Hotels.com verified review
Exceptional on every level
louise
10.0
/10
Reviewed 13 week(s) ago
Hotels.com verified review
Excellent & exceptional staff service & venue
Jon
Leisure Family
6.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Location was excellent. Pool was nice but hot tub full of foam. The aircon didn’t work and we couldn’t open a window so not a very comfortable nights sleep. The shampoo and soap dispensers were empty. Staff were lovely. Normally stay at the IHG Indigo in Cardiff which doesn’t have the spa but is a better option.
Sarah
6.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
Stayed in this hotel before .. lovely spa great location and never had any issues …
However on this occasion I was let down by the parking … it states on their website on reception discount for NCP parking … when it came entering discount code this was not accepted and when I challenged it they advised me that match days discount is not available … which I had to pay 32.50 for 24 hour parking . There is no note of this anywhere and if I knew that I would had parked elsewhere …
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Vicky
Leisure Family
4.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Oh I'm so disappointed as this started so well! The lady who checked us in was wonderful and the room we were in (115) was nice and spacious, clean etc. The whole first impression of the hotel was really good. However it is SO noisy at night. From around 9.30/10pm there was really loud music from the surrounding clubs and bars and it totally ruined the hotel for me. I couldnt sleep at all, tried putting meditation apps, audiobooks etc on but nothing would drown out the noise. I didnt sleep until 4am when it had finished. My daughter luckily fell asleep before me but she couldn't sleep until past midnight which is not ideal for a child. We've both been completely exhausted today as a result. So disappointing. If it wasn't for the noise I would have been really pleased with this hotel. For context, I work in hospitality and am a bit of a hotel snob! Our hotel is also city centre around multiple bars but have never experienced the problem like this before.
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Isabella
Friends and Family
10.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
Stayed for 1 night with my best friend and overall was a lovely stay. The only thing at fault was there had been a pair of pants left from the guests previously staying that the housekeeping hadn’t cleaned up but everything else was perfect! Staff were friendly and the pool was amazing!
Liz
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Had a lovely stay will go back.
Paul
8.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
I got the feeling that the surrounding area was going to be reduced to rubble.
Stephen
10.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
Great stay in a lovely hotel. I would advise staying in a room at rear of hotel as you’ll be listening to bass from the nightclub out the front of the hotel til 4am otherwise.
Only other thing that was a bit disappointing was the buffet breakfast was luke warm
Bryan
Business
10.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
The hotel was very nice, clean and tidy with friendly staff. The bed was really comfortable with nice soft pillows, which is unusual for many hotels.
The parking across the road was a bit expensive for 24 hours even with a discount. Its worth checking the local area for other parking options.
Nicholas
Business
8.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Getting to need some refurbishment
Lisa
6.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Had a very warm welcome on arrival from reception and room was extremely clean but our allocated room was looking out onto a atrium area where you looked at other rooms and noise could be heard from outside for late into the night. Wasn’t helped by persistently flashing red light on a smoke alarm. Reported to reception on leaving although no concern offered to disruption if caused us. I may have just had a bad experience at the park plaza but I won’t stay again.
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Karen
Business
10.0
/10
Reviewed 16 week(s) ago
Hotels.com verified review
Very comfortable, quiet, and convenient stay. Gym and pool good . Staff very helpful and friendly. Food choice at breakfast and dinner excellent. Would definitely stay here again
Jo
Friends and Family
8.0
/10
Reviewed 16 week(s) ago
Hotels.com verified review
Nice stay. Spa being renovated but not told in advance. Longers in spa need updating and water was cold in showers. Food was ok depending on what you had in bar. Pie and mash was disappointing. Not home cooked. Could have been from the Cardiff chip shop.
Rooms lovely spacious and clean. Mattresses quite lumpy
Charlotte
10.0
/10
Reviewed 17 week(s) ago
Hotels.com verified review
Lovely stay at the park plaza for our first wedding anniversary.
Room was lovely and comfortable, we ate in the laguna bar downstairs for our evening meal which was nice.
Breakfast in the morning had a great selection of different foods.
Michelle
6.0
/10
Reviewed 17 week(s) ago
Hotels.com verified review
We were upgraded this was because the first room we were given had no air-conditioning and so much dust on the front of the wardrobe that you could write your name in it… I was thankful for the upgrade
Number of reviews per page
20
40
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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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