I have travel for the past 30 years all over the world. The worst receptionist I ever met. I don't have to mention one by one why they are not good. Ask info not willing to response well, ask for some help not willing to help you, even ask to mop a few wet stools and chairs because it rain for 2 days when we were there and to mention other things we enquirer, etc etc.......Stays 2 nights and almost all the receptionist are horrible. Won't come again unless all these monkeys are fired and change the new one.
I was usual to come in this hotel because cheap and nice position, it was not the best but enough for my needs. Now after if changed management is a drain! Very dirty, everything broken, small of dump, insects and all the worst you can imagine. Thai people have to stop to work like this, if they want tourism they have to offer decent rooms... Shame on you!