Ultimate Vietnam Tax Refund Guide: Who is Eligible and How to Claim VAT

Traveloka Team
04 Nov 2024 - 4 min read

Have you ever wondered how to claim a refund for your purchase spree while visiting Vietnam? Well, you’re in luck! This comprehensive Vietnam Tax Refund Guide will walk you through all the details about claiming a tax refund as a foreign tourist.

This guide covers everything from the details of the VAT refund process to the necessary documents you must prepare. So, pack your bags and get ready to shop guilt-free, knowing that some of your expenses can be reclaimed!

Understanding the Tax Refund for Foreigners

Travelling abroad often comes with expenses, but did you know you might be able to reclaim some of those costs when you shop in Vietnam? This section delves into the intricate details of the tax refund process available to foreign tourists, enabling you to maximise your budget and shopping experiences.

Flight From Singapore to Hanoi

Sat, 28 Jun 2025

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Scoot

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Fri, 27 Jun 2025

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What is a Tax Refund?

A tax refund enables foreign visitors to claim VAT for goods bought in Vietnam. This reimbursement applies exclusively to products acquired from retailers participating in the tax refund program for visitors.

So, how much is VAT in Vietnam? The standard VAT rate in Vietnam is 10%, meaning you can get a decent amount back if you shop wisely!

However, there are reduced rates and exemptions for certain goods and services. For example:

A 5% VAT applies to essential goods such as medical equipment, books, and agricultural products.
Certain services like education, healthcare, and insurance are exempt from VAT.

These rates are subject to changes depending on the government's tax regulations.

Who is Eligible for VAT Refund

According to Circular No. 72/2014/TT-BTC, international visitors, including expatriate Vietnamese, can claim a VAT refund. However, this program does not extend to crew members of airlines and maritime vessels.

To be eligible, your passport must be valid for entry and exit in Vietnam, and you must buy items from stores participating in the VAT refund initiative.

Eligible Goods for VAT Refund

Not all items purchased in Vietnam are eligible for VAT refunds. Here’s a rundown of what you can claim:

Conditions: Items must not be on the list of goods prohibited from exportation and should not fall under any specialised management categories.
Timeframe: Items must be acquired within 60 days before you depart from Vietnam.
Minimum Purchase: The total value of items listed in the invoice must meet a minimum threshold (check with the specific store for details).

Where to Claim Your Tax Refund

Knowing the right spot is crucial when you're prepared to submit your tax refund claim. The primary venues for declaring your Vietnam VAT refund include:

International Airports: If you're departing from Noi Bai Airport in Hanoi or Tan Son Nhat Airport in Ho Chi Minh City, visit the Vietnam tax refund airport counters near baggage check-in or boarding pass verification points. Here, you can present the items you purchased before boarding your flight.
International Seaports: If you're travelling by sea, you can claim your tax refund at designated kiosks in international seaports that possess efficient cash flow management and accounting records.

The VAT Refund Process: Step by Step

Stage 1: Shop Smart

When shopping at VAT refund-eligible stores, ensure that the following information is correctly reflected on your invoice:

Date of issuance
Your full name
Passport number

If anything is incorrect, ask the retailer for a correction. Once everything is accurate, you will need to sign the invoice cum tax refund declaration.

Stage 2: Customs Inspection

Before receiving your Vietnam tax refund, customs must process your goods. Here’s how:

At the Airport: After buying your items, proceed to the VAT refund verification counters' customs office, typically outside the restricted zones. Show your receipt and tax refund form along with the goods for examination.
For Hand Luggage: If you intend to claim a refund for items in your carry-on luggage, you must show the receipt and the products after you have gone through security screening. Customs officers will check your items and determine the VAT refund amount.

Stage 3: Collect Your Refund

Once the customs verification is complete, present your boarding pass, invoice, and tax refund form at the VAT refund desk. Your purchases will be confirmed, and you’ll receive your refund in cash or through a bank transfer, depending on your preference and the facilities available at the counter.

Essential Documents for Tax Refund

To ensure a seamless and efficient process, have the following documents prepared:

For Customs Inspection:

Passport (or entry/exit permits)
Invoice cum tax refund declaration
Purchased goods

For VAT Refund Payment:

Boarding pass
Invoice cum tax refund statement

Make sure to double-check that all your documents are to avoid any hiccups in the refund process.

Tips for a Successful VAT Refund Experience

To enhance your chances of a smooth VAT refund process, consider the following essential tips for a successful experience:

Shop Wisely: Always shop at stores marked as participating in the VAT refund program. You can usually spot them with signs or by checking their registration online.
Keep Your Receipts: Always request and keep your receipts safe. They are not just pieces of paper but crucial to the refund process. Losing them could mean losing your chance for a refund.
Plan Ahead: Allocate enough time before your departure to complete the refund process, especially during busy travel seasons.
Check VAT Refund Policies: Different stores may have varying policies, so it’s wise to ask about the refund process when purchasing.
Be Patient: The process may take some time, especially during peak seasons. Stay calm and follow through with the necessary steps.

Navigating the tax refund process can be straightforward if you know what to expect. With this Vietnam tax refund Guide, you can reclaim some of the money you spent during your holiday.

Remember to shop at eligible stores, gather the required documents, and follow the outlined procedures to ensure a smooth experience. Happy shopping, and don’t forget to claim your tax refund before you fly home!

Ready to start your shopping adventure in Vietnam? Don't forget to plan your trip with Traveloka! Discover great deals on flights and accommodations, and make your travel experience unforgettable. Enjoy delicious local cuisine and exciting attractions. Book your journey now!

In This Article

• Understanding the Tax Refund for Foreigners
• What is a Tax Refund?
• Who is Eligible for VAT Refund
• Eligible Goods for VAT Refund
• Where to Claim Your Tax Refund
• The VAT Refund Process: Step by Step
• Stage 1: Shop Smart
• Stage 2: Customs Inspection
• Stage 3: Collect Your Refund
• Essential Documents for Tax Refund
• Tips for a Successful VAT Refund Experience

Flights Featured in This Article

Sat, 28 Jun 2025
VietJet Air
Singapore (SIN) to Hanoi (HAN)
Start from SGD 113.16
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Wed, 9 Jul 2025
Scoot
Singapore (SIN) to Hanoi (HAN)
Start from SGD 152.06
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Fri, 27 Jun 2025
Vietnam Airlines
Singapore (SIN) to Hanoi (HAN)
Start from SGD 161.10
Book Now
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