About Batik Air Malaysia

Batik Air Malaysia is a Malaysian full-service carrier operating under the IATA code OD and ICAO code MXD, headquartered in Petaling Jaya, Selangor. The airline was originally founded in 2012 as Malindo Air before officially rebranding to Batik Air Malaysia in April 2023, aligning its brand identity with Batik Air across the wider Lion Air Group network. As a subsidiary of Lion Air Group, one of the largest airline groups in Southeast Asia, Batik Air Malaysia operates scheduled passenger services across an extensive domestic network within Malaysia as well as to key international destinations throughout Asia.

The airline's main hub is Kuala Lumpur International Airport (KLIA) in Sepang, with supporting operations at Sultan Abdul Aziz Shah Airport (Subang/SZB) for selected domestic routes. For travellers flying out of Singapore, Batik Air Malaysia operates frequent flights connecting Singapore Changi Airport (SIN) to Kuala Lumpur, making it a practical option for short hops across the Causeway for business trips, weekend getaways, and onward connections deeper into Malaysia. Batik Air Malaysia distinguishes itself as a full-service airline offering free checked baggage, in-flight meals, and entertainment on most routes, giving passengers a premium travel experience at competitive fares.

This page brings together everything Singapore travellers need to know about Batik Air Malaysia, from its history and fleet to popular routes, baggage rules, check-in steps, cabin classes and in-flight experience, plus policies for children, pregnant travellers, and passengers who need special assistance, along with reschedule, cancellation, and refund rules. You will also find a step-by-step booking guide and practical tips for finding good fares on Traveloka.

Airline Overview and History

Since its founding, the airline has undergone a significant transformation, growing from a regional start-up into one of Malaysia's leading full-service carriers. Key milestones in its history include:

• 2012 — Established as Malindo Air, a joint venture between Lion Air Group (Indonesia) and National Aerospace & Defence Industries (NADI) Malaysia
• March 2013 — Commenced operations with an inaugural flight between Kuala Lumpur and Kota Kinabalu
• 2013–2015 — Rapid expansion of domestic routes across Peninsular Malaysia, Sabah, and Sarawak, alongside international services to Indonesia, Thailand, and India
• 2016 — Introduced ATR 72-600 turboprop aircraft for shorter domestic routes
• 2017 — Expanded its international network to include destinations in Bangladesh, Nepal, and Australia
• 2018 — Launched long-haul services and continued fleet modernisation efforts
• 2019 — Carried more than 10 million passengers a year, cementing its position as Malaysia's second-largest airline
• 2020–2022 — Navigated the global pandemic period with route adjustments and cost restructuring while maintaining core domestic and regional services
• April 2023 — Officially rebranded from Malindo Air to Batik Air Malaysia, unifying brand identity with Batik Air Indonesia under Lion Air Group
• 2024–2025 — Resumed network expansion with new routes and increased flight frequencies on high-demand corridors
• 2026 — Added long-haul Airbus A330 aircraft to its fleet to launch new direct routes from Kuala Lumpur to Shanghai and Sydney, marking the airline's biggest network expansion in years ahead of Visit Malaysia Year 2026

The airline's hub at KLIA offers excellent connectivity across Malaysia and the wider Asia-Pacific region. Unlike most budget carriers that operate from KLIA2, Batik Air Malaysia operates from the main KLIA terminal, offering passengers a seamless full-service experience from check-in through to arrival. For Singapore-based travellers, the short SIN-KUL sector serves as a convenient gateway into this broader network, with onward connections to dozens of destinations across Malaysia. The airline's mission is to provide safe, reliable, and affordable full-service air travel, connecting Malaysia with the world while delivering excellent customer service.

Fleet and Aircraft

A modern mixed fleet of jet and turboprop aircraft is configured to serve routes of varying distances and passenger demand. The fleet includes:

• Boeing 737-800 — The backbone of the fleet, widely used on domestic and short-haul international routes including Singapore-Kuala Lumpur. Configured with Economy and Business Class cabins, seating approximately 162 to 180 passengers depending on layout
• Boeing 737-9 MAX — The newest addition to the fleet, offering improved fuel efficiency, longer range, and greater passenger comfort. Deployed on high-demand domestic and international routes
• Airbus A330 — Introduced to the fleet in 2026 to support new long-haul routes from Kuala Lumpur, including Sydney, providing greater capacity and comfort on longer sectors
• ATR 72-600 — A twin-engine turboprop aircraft used on shorter domestic sectors and routes to smaller airports with shorter runways, seating approximately 72 passengers in an all-Economy configuration

The entire fleet is maintained according to the highest international safety and maintenance standards, complying with regulations set by the Civil Aviation Authority of Malaysia (CAAM) and international aviation bodies. Regular maintenance checks, including daily inspections, A-checks, and C-checks, are carried out to ensure airworthiness and passenger safety at all times. The presence of the more fuel-efficient Boeing 737-9 MAX and the newly introduced Airbus A330 reflects the airline's commitment to fleet modernisation and environmental sustainability as it expands its long-haul ambitions.

Top Flight Routes

Batik Air Malaysia connects Singapore travellers to an extensive domestic and international network operated from its hub at KLIA. Here are some of the most popular routes, with links to search and compare fares on Traveloka.

Singapore to Kuala Lumpur and Onward Malaysia Routes

• Singapore to Kuala Lumpur — One of the busiest short-haul corridors in Southeast Asia, with multiple daily flights and a flight time of roughly 1 hour
• Kuala Lumpur to Penang — A convenient onward connection for travellers exploring George Town's heritage sites and food scene
• Kuala Lumpur to Langkawi — A popular leisure route to a scenic island destination known for its beaches and duty-free shopping
• Kuala Lumpur to Kota Kinabalu — The gateway to Sabah and Mount Kinabalu, one of Southeast Asia's highest peaks
• Kuala Lumpur to Kuching — Connects to Sarawak's state capital, known for its cultural heritage and rainforests

International Routes from Kuala Lumpur

• Kuala Lumpur to Bangkok — Connects Malaysia to Thailand's vibrant capital, popular for both leisure and business travel
• Kuala Lumpur to Bali (Denpasar) — A favourite leisure route to Indonesia's Island of the Gods
• Kuala Lumpur to Ho Chi Minh City — Connects to Vietnam's bustling southern metropolis
• Kuala Lumpur to Shanghai — A new long-haul route launched in 2026, connecting Malaysia to one of China's major commercial hubs
• Kuala Lumpur to Sydney — A new daily long-haul route operated with Airbus A330 aircraft, expanding the airline's reach into Australia

Travellers can search for routes, schedules, and current fares on Traveloka, where real-time flight availability is displayed for all Batik Air Malaysia routes departing from Singapore and beyond.

Baggage Allowance and Policies

As a full-service airline, free checked baggage is included on most fare types, a key advantage over budget carriers. Understanding the baggage rules before departure helps you pack efficiently and avoid unexpected charges.

Cabin Baggage

• Weight limit: 7 kg per passenger
• Maximum dimensions: 56 x 36 x 23 cm (Boeing 737) or 50 x 36 x 23 cm (ATR 72-600)
• Additional item: One personal item such as a handbag, laptop bag, or small backpack is permitted

Items exceeding the permitted cabin baggage weight or dimensions must be checked in at the counter.

Checked Baggage

• Economy Class: Free checked baggage allowance between 20 kg and 30 kg per passenger, depending on fare type and route
• Business Class: Free checked baggage allowance of 40 kg per passenger
• Maximum weight per bag: 32 kg — any bag heavier than 32 kg must be split into separate bags
• Excess baggage fees: Charges apply for baggage exceeding the free allowance and vary by route. Purchasing extra baggage in advance through Traveloka when booking is generally more cost-effective than paying at the airport counter

Prohibited and Restricted Items

International aviation safety regulations are strictly enforced. Key restrictions include:

• Dangerous goods, flammable materials, explosives, and sharp objects are prohibited in both cabin and checked baggage
• Lithium batteries, power banks, and e-cigarettes may only be carried in cabin baggage, never in checked baggage
• Liquids, aerosols, and gels (LAGs) in cabin baggage must comply with the 100 ml per container rule, all placed in a single resealable transparent bag
• Sports equipment, surfboards, and musical instruments may require special handling — contact the airline in advance

Check-in Guide

Airport Counter Check-in

Airport counter check-in is available at all departure airports served. Recommended arrival times at the airport:

• Domestic flights: At least 2 hours before scheduled departure
• International flights (including Singapore-Kuala Lumpur): At least 3 hours before scheduled departure

At Singapore Changi Airport, check-in counters for Batik Air Malaysia are located in the departure hall. Airport staff will verify your identity and travel documents, issue your boarding pass, and tag your checked baggage. Early arrival is strongly recommended during peak travel periods such as school holidays, Hari Raya Aidilfitri, Chinese New Year, Deepavali, Christmas, and long weekends.

Online Check-in

Online check-in is available through the official website and mobile app. It typically opens 24 hours before departure and closes 1 hour before scheduled departure time for domestic routes, and 2 hours before for international routes. After completing online check-in, passengers receive a digital boarding pass. Passengers with checked baggage can proceed directly to the baggage drop counter at the airport, while passengers travelling with cabin baggage only can head straight to security screening and the departure gate.

Self-Service Kiosk Check-in

Self-service check-in kiosks are available at KLIA. Simply scan your booking reference number or passport at the kiosk, confirm your details, select or change your seat, and print your boarding pass.

Cabin Classes and In-Flight Experience

Economy Class

Economy Class offers a comfortable travel experience with the following features:

• Ergonomic seating with standard seat pitch on Boeing 737 aircraft
• Free checked baggage allowance between 20 kg and 30 kg depending on fare type
• Complimentary in-flight meals on most routes
• Personal in-flight entertainment system with a choice of movies, TV shows, music, and games on selected aircraft
• Window, middle, and aisle seat options with seat selection available during booking

Business Class

Business Class is available on selected Boeing 737 aircraft and offers a premium experience:

• Wider leather seats with improved legroom and recline for optimal comfort
• Priority check-in, boarding, and baggage handling
• A larger checked baggage allowance of 40 kg
• A more comprehensive meal service with a wider selection of food and beverage options
• Dedicated cabin crew service for a more personalised travel experience

Meals and Beverages On Board

As a full-service airline, complimentary meals are provided on most flights. Meal service includes a main dish and beverage, with menus rotating periodically. All meals served are halal-certified. Passengers with specific dietary needs, including vegetarian, vegan, or allergy-related requirements, are encouraged to request special meals at least 24 hours before departure. On shorter domestic sectors operated by ATR 72-600 aircraft, complimentary snacks and light refreshments may be served in place of a full meal.

In-Flight Entertainment

Selected Boeing 737 aircraft are equipped with personal seatback screens offering a range of movies, TV shows, music, and games. On aircraft without seatback entertainment, passengers can access wireless streaming entertainment through their personal devices. Passengers are advised to bring their own earphones for the best experience and to download content to personal devices before departure as a backup.

Passenger Policies and Special Services

Travelling With Children and Infants

• Children (2–11 years): Must be accompanied by at least one adult aged 18 or above. Children require their own seat and ticket. Child fares may be available on select routes and fare types
• Infants (under 2 years): May travel on the lap of an accompanying adult at a reduced infant fare. One adult may accompany only one infant. Bassinets may be available on longer flights for infants under 11 kg (subject to availability and advance request)
• Required documents: Birth certificate, valid ID, or passport for all child and infant passengers
• Strollers and car seats can be checked in at the boarding gate free of charge

Pregnant Passengers

• Passengers up to 27 weeks pregnant may fly without restriction
• Passengers between 28 and 34 weeks pregnant must carry a medical certificate confirming fitness to fly, dated within 7 days before the flight
• Passengers beyond 35 weeks (single pregnancy) or 32 weeks (multiple/complicated pregnancy) are not permitted to fly
• The airline reserves the right to request a medical certificate at any stage of pregnancy

Passengers Requiring Special Assistance

Dedicated assistance is provided for passengers with disabilities, visual or hearing impairments, medical conditions, or other special needs. Available services include:

• Wheelchair assistance from the check-in counter through to boarding, during transit, and upon disembarkation
• Priority seating arrangements near the front of the cabin or near lavatories
• In-flight assistance from trained cabin crew throughout the flight
• Carriage of approved medical equipment such as portable oxygen concentrators and mobility aids

Passengers who require special assistance should notify Traveloka or the airline at least 48 hours before departure to ensure appropriate arrangements are made.

Unaccompanied Minors

• Children aged 5–12 years: Eligible for the unaccompanied minor (UM) service. Supervision is provided from the departure gate through to arrival, ensuring the child is safely handed over to the designated guardian at the destination
• Children under 5 years: Must be accompanied by an adult passenger at all times

Parents or guardians must complete the unaccompanied minor form and ensure a responsible adult is present at both the departure and arrival airports. Contact the airline directly to confirm eligibility and arrange this service for your route.

Reschedule, Cancellation, and Refund Policy

Rescheduling a Flight

To reschedule a flight booked through Traveloka:

1. Open the Traveloka app or website and go to My Bookings
2. Select the booking you wish to change
3. Choose the reschedule option and review available alternative flights
4. Select your new flight and confirm the change
5. Pay any applicable fare difference or reschedule fee

Flexible and standard fare types generally allow rescheduling at a lower fee or free of charge, while promotional fares may have stricter change conditions or higher fees.

Cancellation and Refunds

Refund eligibility depends on the fare type and the airline's terms of service:

• Fully refundable fares: Cancel and receive a full refund to the original payment method
• Partially refundable fares: A cancellation fee is deducted from the refund amount
• Non-refundable promotional fares: May be converted into travel credit or a future flight voucher, subject to the airline's policy

To request a cancellation or refund, visit your booking details on the Traveloka app or website and follow the process displayed. Refund processing typically takes 7 to 30 business days depending on the payment method used. For major flight cancellations or schedule changes initiated by the airline, passengers are generally entitled to a full refund or rebooking on the next available flight without additional charge.

Why Book Batik Air Malaysia Flights on Traveloka

Booking Batik Air Malaysia flights through Traveloka offers several advantages to Singapore travellers:

• Competitive fares — Access exclusive deals and promotional fares for Batik Air Malaysia flights, often at prices not available elsewhere
• Easy comparison — Sort and filter flights by price, departure time, journey duration, number of stops, and airline to find the itinerary that suits you
• Flexible payment options — Pay in SGD using credit or debit cards (Visa, Mastercard, AMEX), PayNow, or popular e-wallets including GrabPay
• Instalment plans — Split the cost of your ticket into more manageable monthly payments
• Instant e-ticket — Receive your booking confirmation and e-ticket immediately by email and in the Traveloka app
• 24/7 customer support — Traveloka's multilingual customer service team is available around the clock to assist with booking changes, cancellations, and travel enquiries
• Loyalty rewards — Earn Traveloka Points on every booking, enjoy cashback offers, and access exclusive member promotions
• One-stop travel platform — Book flights, hotels, airport transfers, and activities all in one place for a seamless trip-planning experience

Tips for Finding Cheap Flights on Traveloka

Use these strategies to get the best fares for Batik Air Malaysia flights on Traveloka:

• Book early — Ticket prices tend to rise closer to the departure date. Booking 2 to 4 weeks ahead for short-haul routes like Singapore-Kuala Lumpur, and 4 to 8 weeks ahead for other international routes, can save meaningfully
• Stay flexible with dates — Use Traveloka's fare calendar feature to compare prices across different days and find the most cost-effective travel dates
• Fly midweek — Tuesdays and Wednesdays typically offer lower fares compared to weekends and Fridays
• Set a Price Alert — Activate Traveloka's Price Alert feature to receive instant notifications when fares drop on your favourite Batik Air Malaysia routes
• Check promotions regularly — Visit Traveloka's promotions page for flash sales, seasonal offers, and exclusive promo codes for Batik Air Malaysia and other airlines
• Travel during off-peak periods — Avoid school holidays, Hari Raya, Chinese New Year, and other major public holiday periods for lower fares. Fare patterns typically shift with seasonality and demand, so planning ahead helps
• Bundle your trip — Book flights and hotels together as a package on Traveloka for additional combined savings
• Consider nearby airports — For certain destinations, check whether flying into an alternative airport offers a better fare or more convenient schedule
• Choose a lighter fare — If travelling with minimal baggage, select a basic Economy fare without add-ons to reduce costs

How to Book Flight Tickets on Traveloka

Follow these simple steps to book your Batik Air Malaysia flight on Traveloka:

1. Visit traveloka.com or open the Traveloka app on your smartphone and go to the Flights section
2. Enter your departure city (for example, Singapore) and destination (for example, Kuala Lumpur), select your travel dates, choose one-way or round-trip, and specify the number of passengers and cabin class
3. Tap the search button to view all available Batik Air Malaysia flights for your route
4. Sort results by price, departure time, or journey duration, and use filters to narrow down options by airline, stops, or departure time window
5. Select your preferred flight and fare type (Economy or Business Class)
6. Enter passenger details, full name as shown on your identity card or passport, date of birth, nationality, and contact information
7. Add optional extras such as extra baggage, preferred seat selection, or travel insurance
8. Review your booking summary, including total fare, airport taxes, and any additional charges
9. Select your preferred payment method, credit card, debit card, PayNow, GrabPay, or an instalment plan, and complete the transaction
10. Receive your e-ticket instantly by email and in the Traveloka app, save or screenshot it for easy reference at the airport

With your e-ticket confirmed, you are ready to board your Batik Air Malaysia flight. Please arrive at the airport within the recommended check-in time, and enjoy your trip.