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Help Center - Xperience

About Easy Refund

Easy Refund is the latest feature from Traveloka Xperience that allows you to get a refund for Xperience voucher bookings. If something comes up and you need to cancel your booking, you can maximize this feature.

A wide range of Xperience items, including Attractions, Beauty & Spa, and Sports, are eligible for Easy Refund. Here are 3 easy steps to find Xperience products with the Easy Refund feature:

Method 1: Through Xperience Activity Details and Ticket Details

1. Open the Traveloka App, then tap Xperience

2. Select an activity on the Traveloka Xperience home page or search page

3. Check for the Easy Refund badge/icon on the Product Detail and Ticket Detail pages

Method 2: Using the "Easy Refund" filter

For the best experience, it is recommended to use the menu filter to find Xperience products with the Easy Refund feature. Here’s how:

1. Open the Traveloka App, then tap Xperience

2. Open the search page

3. Tap the Easy Refund filter

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