Help Center - Flight + Hotel

Reschedule or Refund After Online Check-in

Boarding Pass Unavailable After Boarding

Getting Your Boarding Pass

Flight Check-in Time

Online Check-in for Pregnant Passengers and Passengers Requiring Special Assistance

Changing Passenger Name and Details During Online Check-in

Printing Your Boarding Pass

Online Check-in with Checked Baggage

Flight Canceled After Online Check-in

Rescheduling Flight + Hotel Booking

Requesting Flight + Hotel Refund

How to Correct a Flight Passenger Name

Booking Cancellation Fee

How to Check My Refund Status

How to Purchase Extra Baggage

Cabin Baggage and Check-in Baggage

What is the maximum weight for my cabin and checked baggage?

Submitting a Special Request

Checked baggage is not included in my fare and I don't pay any baggage fees. Can I still bring my baggage?

How much should I pay for extra baggage?

Requesting Breakfast

Free Baggage and Extra Baggage

Purchasing Extra Baggage for Sports and Other Special Equipment

Types of Baggage Allowance

Refund for Extra Baggage

How to Check Free Baggage Allowance for Infant Passengers

How to Check If My Extra Baggage Purchase Is Successful

Buying Travel Insurance for Flight + Hotel

Checking Hotel Details and Facilities

Flight + Hotel Savings

Booking Flight + Hotel

Booking Confirmation and Receipt

Price Details and Separate Invoices

Flight + Hotel Prices in Search Results