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Hotel Spa Princesa Parc Excellence

Hotels
8.8
/10
Very Good
129 reviews

What Guests Say About Their Stay

Holly

10.0
/ 10
Fabulous stay. Refurbished room superb. Very spoilt with pillow menu, coffee machine and many extras including complimentary jelly babies ! Will return

Simona

10.0
/ 10
Beautiful room, very near the village centre and ski lift. The only downside is the SPA that you are only allowed to use for 1h on the clock- found the experience extremely stressful and always having to watch the time

ROBERT

10.0
/ 10
Fantastic staying with nice restaurant,spectacular view ,spacious rooms will be back!
In the Area
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Ctra. General – Arinsal, La Massana, Andorra, La Massana, AD400

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
Hotel Spa Princesa Parc Excellence is located in area / city La Massana. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Hotel Spa Princesa Parc Excellence

Ctra. General – Arinsal, La Massana, Andorra, La Massana, AD400
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General


Near Els Orriols Ski Lift

Location


When you stay at Hotel Spa Princesa Parc Excellence in Arinsal, you'll be in a national park, within a 15-minute drive of Caldea Spa and Pyrenees Andorra Shopping Centre. This family-friendly hotel is 0.1 mi (0.2 km) from Comapedrosa Highlands Trail and 0.2 mi (0.4 km) from Els Orriols Ski Lift.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Els Orriols Ski Lift - 0.4 km / 0.2 mi
Comapedrosa Highlands Trail - 0.4 km / 0.2 mi
Pontal de Maceió Beach - 0.5 km / 0.3 mi
Valles del Comapedrosa Nature Park - 0.5 km / 0.3 mi
Vallnord Ski Area - 2.3 km / 1.4 mi
Arinsal Ski Lift - 3.2 km / 2 mi
Les Fonts Ski Lift - 3.3 km / 2 mi
El Cortal Ski Lift - 3.5 km / 2.2 mi
La Massana Ski Lift - 4.2 km / 2.6 mi
La Farga Rossell - 4.5 km / 2.8 mi
Casa Rull - 6.1 km / 3.8 mi
Coma Pedrosa - 6.3 km / 3.9 mi
Anyos-L'Aldosa Trail - 6.4 km / 4 mi
Postal Museum - 6.6 km / 4.1 mi
Ordino Sports Center - 6.7 km / 4.2 mi

The nearest airports are:
La Seu d'Urgell (LEU) - 36.5 km / 22.7 mi
Blagnac Airport (TLS) - 200.9 km / 124.8 mi
Barcelona El Prat Airport (BCN) - 210.3 km / 130.7 mi

Renovations


This property is closed from April 7 2026 to July 14 2026 (dates subject to change). The following facilities are closed seasonally each year. They will be closed from April 12 to April 17:

  • Spa
The property will be renovating from April 7 2026 to July 14 2026 (completion date subject to change). The following areas are affected:
  • Guestrooms
During renovations, the hotel will make every effort to minimize noise and disturbance.

Facilities


Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find a nightclub, a sauna, and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and an arcade/game room.

Business Facilities


Featured amenities include complimentary newspapers in the lobby, a 24-hour front desk, and luggage storage. Self parking (subject to charges) is available onsite.

Dining


Stop by the hotel's restaurant, Restaurante Louis XV, for dinner. Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided. Relax with your favorite drink at the bar/lounge or the poolside bar. Full breakfasts are available daily from 7:30 AM to 10:30 AM for a fee.

Rooms


Make yourself at home in one of the 43 guestrooms featuring minibars and Smart televisions. Your bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms feature showers with rainfall showerheads and hair dryers.

All facilities in Hotel Spa Princesa Parc Excellence

Bar, Cafe and Lounge Hotel Spa Princesa Parc Excellence
Bar, Cafe and Lounge
Swimming Pool Hotel Spa Princesa Parc Excellence
Swimming Pool
Entertainment Facility Hotel Spa Princesa Parc Excellence
Entertainment Facility
Fitness Center Hotel Spa Princesa Parc Excellence
Fitness Center
Functional Hall Hotel Spa Princesa Parc Excellence
Functional Hall

Things to Do

  • Romantic proposal packages
  • Turkish bath
  • TV lounge
  • Spa
  • Garden
  • Outdoor pool
  • Sauna
  • Pool sun loungers

Sports and Recreations

  • Ski storage
  • Bowling alley
  • Fitness center
  • Game room
  • Billiard

Hotel Services

  • Newspaper in lobby
  • Luggage storage
  • 24-hour Receptionist
  • Concierge

Food and Drinks

  • Poolside bar
  • Breakfast
  • Nightclub

General

  • Banquet
  • Parking
  • Terrace

Public Facilities

  • Coffee shop
  • Parking
  • Safety deposit box

Transportation

  • Garage
  • Limited parking

Family-friendly Facilities

  • Kids club

Kids and Pets

  • Children facilities

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Hotel Spa Princesa Parc Excellence

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
15:00 - 00:00
Check-out:
Before 11:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • Minimum Spring Break check-in age is 18 years old
  • This property accepts credit cards and debit cards; cash is not accepted
  • Parties and events are allowed on site
  • Safety features at this property include a fire extinguisher
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
, If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Pets Not Allowed
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General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 15:00 - 00:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Hotel Spa Princesa Parc Excellence
43
Number of floors in Hotel Spa Princesa Parc Excellence
5
Another facilities in Hotel Spa Princesa Parc Excellence
Romantic proposal packages, Turkish bath, TV lounge, Spa, Garden

Frequently asked question in Hotel Spa Princesa Parc Excellence

What are available facilities at Hotel Spa Princesa Parc Excellence?
There are top facilites at Hotel Spa Princesa Parc Excellence such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Hotel Spa Princesa Parc Excellence?
The standard check-in time at Hotel Spa Princesa Parc Excellence is starting from 15:00 - 00:00 while the latest check-out time is at Before 11:00
Does Hotel Spa Princesa Parc Excellence provide breakfast?
Yes, Hotel Spa Princesa Parc Excellence provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Hotel Spa Princesa Parc Excellence
Hotel Spa Princesa Parc Excellence has a 5.0-star rating.
How many floors does Hotel Spa Princesa Parc Excellence have?
Hotel Spa Princesa Parc Excellence has 5.
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More Reviews from Other Guests in Hotel Spa Princesa Parc Excellence

8.8
Very Good
From 129 reviews
Cleanliness

8.8

Room Comfort

8.6

Service and Facilites

8.8

Sort by
Most Relevant
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Traveler Reviews Hotel Spa Princesa Parc Excellence

Number of reviews per page
20
40
Top reviews
Holly
icon-with Friends
with Friends
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Fabulous stay. Refurbished room superb. Very spoilt with pillow menu, coffee machine and many extras including complimentary jelly babies ! Will return
Simona
icon-with Children
with Children
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Beautiful room, very near the village centre and ski lift. The only downside is the SPA that you are only allowed to use for 1h on the clock- found the experience extremely stressful and always having to watch the time
Danut Ilie
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

5 star +
ROBERT
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

Fantastic staying with nice restaurant,spectacular view ,spacious rooms will be back!
Lynsey
icon-with Partner
with Partner
8.0
/10
Reviewed 44 week(s) ago

Hotels.com verified review

Apart from one very rude barman good overall stay
Lyndsey
10.0
/10
Reviewed 66 week(s) ago

Expedia Group verified review

Fab hotel. Comfy room with lots of space.
Tariq
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 76 week(s) ago

Expedia Group verified review

Spa staff were extremely rud le and they don’t make it easy or comfortable to use the facility. We stayed in the 5* part of the hotel but they can’t even help with luggage and food wasn’t great. Also room was dirty and dated. Other staff friendly and location great for ski lift.
A
icon-Leisure
Leisure
10.0
/10
Reviewed 99 week(s) ago

Expedia Group verified review

Great property. Was a great place to go bowling, swimming and general relaxation. There was a bus that would go into the main city. Not easily accessible to hikes without a car from this property and the gondola was not running during mid summer.
Graham
icon-Leisure
Leisure
8.0
/10
Reviewed 101 week(s) ago

Expedia Group verified review

Much about the place is very good, but a few frustrations for people with mobility difficulties. No complints though. Breakfast was outstanding.
Simon
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 118 week(s) ago

Expedia Group verified review

I’ve being coming to Arinsal for over 20 years, it’s by far the best hotel in the area, you may pay a bit more for it, but it’s worth it!
Marianne
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 121 week(s) ago

Hotels.com verified review

Fantastic stay, the family interconnecting rooms were excellent. Loved the Al La Carte restaurant, so peaceful. Excellent service from everyone, start to finish. was aware that the spa was additional cost which was a bit disappointing, would have liked to have had at least one free visit for the stay. Having said that, the spa is far more than just a pool. Huge jacuzzi, cold water plunge pool, 3 saunas. Absolutely wonderful after a long day skiing. We went with 2 children and all loved it! Yes the places are limited but that it a good thing because it didn’t get overcrowded. We did need to book 2 days in advance to get the time we wanted but there was plenty of other availability. The only very minor bit of feedback that I would give is that the set evening menu for the children was very limited, only the same 3 meal options plus one special each evening, we were there for a week so it was very repetitive. The adult menu was great though! We’ll definitely be back.
Read More
glynis
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 128 week(s) ago

Expedia Group verified review

A mixed hotel that suits everybody. It’s done in 4 blocks. We were in Diana! The rooms were nice and comfortable, not too hot, on the small side. Inadequate storage for a ski holiday. Half board was a real treat, not your traditional hotel buffet but a la carte and it was lovely. There was a bowling alley downstairs with a bar and snacks so the kids and families tended to congregate down there so it was nice not to have kids running around. I didn’t use the spa because the kids free hours didn’t suit. The cost is 20€ for 1 hr. I did have a massage from Paula and that was very special. Parking underground is 20€ a night. It’s doable but tight. The cable car is 200 metres - some steps involved. Nice ski area if there’s snow and others within a reasonable drive.
Read More
steven
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 133 week(s) ago

Expedia Group verified review

i liked that it had a bowling alley and 3 underground level parking on site. many bars and restaurants on site. breakfast was superb. the staff was also very prompt and extremely helpful and polite especially as they have many renovation in progress.
Tracey
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 175 week(s) ago

Expedia Group verified review

Fab hotel. Staff were really lovely and very helpful thoroughly recommend
Martin
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 328 week(s) ago

Hotels.com verified review

The hotel management and staff were generally very good but the restaurant staff for breakfast were terrible. Food was slow if ordered and the food was cold if off the buffet. Unatentive and bordering on rude all three days of our trip. The facilities of the hotel and the rest of our experience were very good.
Verified traveler
icon-Friends and Family with Children
Friends and Family with Children
10.0
/10
Reviewed 346 week(s) ago

Expedia Group verified review

Location. Hotel amazing. Spectacular. Had a family themed suite with courtyard would highly recommend.
Fernando
icon-with Partner
with Partner
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Bem localizado. Ideal para família e com opções de divertimento. Achei o quarto pequeno pela estrutura do hotel.
Jose andres
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Vistas maravillosas y la exclusividad
Tatiana
icon-with Partner
with Partner
6.0
/10
Reviewed 31 week(s) ago

Hotels.com verified review

Tres bon accueil et très bel endroit, à première vue la chambre était magnifique mais nous n’avions pas d’eau chaude ce qui est regrettable quand on réserve une suite avec jacuzzi, on nous a changé de chambre mais problème aussi avec la température de l’eau, un geste commercial aurait été apprécié surtout que le SPA de l’hôtel était fermé pour travaux. Cela ne gâche pas la beauté du lieu cependant.
Read More
Òscar
icon-with Partner
with Partner
2.0
/10
Reviewed 38 week(s) ago

Hotels.com verified review

El sofa tenía unas manchas horribles que hacían imposible sentarse por el asco que daban. Avisados en recepción, se limitaron a darle la vuelta al cojín, con la cremallera hacia fuera. Es como si nos tomaran el pelo. Además la calefacción estaba tan alta que no pudimos descansar por el calor insoportable y la nula posibilidad de regulación por termostato.
Read More
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Exterior 4 Hotel Spa Princesa Parc Excellence

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.8
Very Good
From 129 reviews
Cleanliness

8.8

Room Comfort

8.6

Service and Facilites

8.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel Spa Princesa Parc Excellence

Number of reviews per page
20
40
Top reviews
Holly
icon-with Friends
with Friends
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Fabulous stay. Refurbished room superb. Very spoilt with pillow menu, coffee machine and many extras including complimentary jelly babies ! Will return
Simona
icon-with Children
with Children
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Beautiful room, very near the village centre and ski lift. The only downside is the SPA that you are only allowed to use for 1h on the clock- found the experience extremely stressful and always having to watch the time
Danut Ilie
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

5 star +
ROBERT
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

Fantastic staying with nice restaurant,spectacular view ,spacious rooms will be back!
Lynsey
icon-with Partner
with Partner
8.0
/10
Reviewed 44 week(s) ago

Hotels.com verified review

Apart from one very rude barman good overall stay
Lyndsey
10.0
/10
Reviewed 66 week(s) ago

Expedia Group verified review

Fab hotel. Comfy room with lots of space.
Tariq
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 76 week(s) ago

Expedia Group verified review

Spa staff were extremely rud le and they don’t make it easy or comfortable to use the facility. We stayed in the 5* part of the hotel but they can’t even help with luggage and food wasn’t great. Also room was dirty and dated. Other staff friendly and location great for ski lift.
A
icon-Leisure
Leisure
10.0
/10
Reviewed 99 week(s) ago

Expedia Group verified review

Great property. Was a great place to go bowling, swimming and general relaxation. There was a bus that would go into the main city. Not easily accessible to hikes without a car from this property and the gondola was not running during mid summer.
Graham
icon-Leisure
Leisure
8.0
/10
Reviewed 101 week(s) ago

Expedia Group verified review

Much about the place is very good, but a few frustrations for people with mobility difficulties. No complints though. Breakfast was outstanding.
Simon
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 118 week(s) ago

Expedia Group verified review

I’ve being coming to Arinsal for over 20 years, it’s by far the best hotel in the area, you may pay a bit more for it, but it’s worth it!
Marianne
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 121 week(s) ago

Hotels.com verified review

Fantastic stay, the family interconnecting rooms were excellent. Loved the Al La Carte restaurant, so peaceful. Excellent service from everyone, start to finish. was aware that the spa was additional cost which was a bit disappointing, would have liked to have had at least one free visit for the stay. Having said that, the spa is far more than just a pool. Huge jacuzzi, cold water plunge pool, 3 saunas. Absolutely wonderful after a long day skiing. We went with 2 children and all loved it! Yes the places are limited but that it a good thing because it didn’t get overcrowded. We did need to book 2 days in advance to get the time we wanted but there was plenty of other availability. The only very minor bit of feedback that I would give is that the set evening menu for the children was very limited, only the same 3 meal options plus one special each evening, we were there for a week so it was very repetitive. The adult menu was great though! We’ll definitely be back.
Read More
glynis
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 128 week(s) ago

Expedia Group verified review

A mixed hotel that suits everybody. It’s done in 4 blocks. We were in Diana! The rooms were nice and comfortable, not too hot, on the small side. Inadequate storage for a ski holiday. Half board was a real treat, not your traditional hotel buffet but a la carte and it was lovely. There was a bowling alley downstairs with a bar and snacks so the kids and families tended to congregate down there so it was nice not to have kids running around. I didn’t use the spa because the kids free hours didn’t suit. The cost is 20€ for 1 hr. I did have a massage from Paula and that was very special. Parking underground is 20€ a night. It’s doable but tight. The cable car is 200 metres - some steps involved. Nice ski area if there’s snow and others within a reasonable drive.
Read More
steven
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 133 week(s) ago

Expedia Group verified review

i liked that it had a bowling alley and 3 underground level parking on site. many bars and restaurants on site. breakfast was superb. the staff was also very prompt and extremely helpful and polite especially as they have many renovation in progress.
Tracey
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 175 week(s) ago

Expedia Group verified review

Fab hotel. Staff were really lovely and very helpful thoroughly recommend
Martin
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 328 week(s) ago

Hotels.com verified review

The hotel management and staff were generally very good but the restaurant staff for breakfast were terrible. Food was slow if ordered and the food was cold if off the buffet. Unatentive and bordering on rude all three days of our trip. The facilities of the hotel and the rest of our experience were very good.
Verified traveler
icon-Friends and Family with Children
Friends and Family with Children
10.0
/10
Reviewed 346 week(s) ago

Expedia Group verified review

Location. Hotel amazing. Spectacular. Had a family themed suite with courtyard would highly recommend.
Fernando
icon-with Partner
with Partner
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Bem localizado. Ideal para família e com opções de divertimento. Achei o quarto pequeno pela estrutura do hotel.
Jose andres
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Vistas maravillosas y la exclusividad
Tatiana
icon-with Partner
with Partner
6.0
/10
Reviewed 31 week(s) ago

Hotels.com verified review

Tres bon accueil et très bel endroit, à première vue la chambre était magnifique mais nous n’avions pas d’eau chaude ce qui est regrettable quand on réserve une suite avec jacuzzi, on nous a changé de chambre mais problème aussi avec la température de l’eau, un geste commercial aurait été apprécié surtout que le SPA de l’hôtel était fermé pour travaux. Cela ne gâche pas la beauté du lieu cependant.
Read More
Òscar
icon-with Partner
with Partner
2.0
/10
Reviewed 38 week(s) ago

Hotels.com verified review

El sofa tenía unas manchas horribles que hacían imposible sentarse por el asco que daban. Avisados en recepción, se limitaron a darle la vuelta al cojín, con la cremallera hacia fuera. Es como si nos tomaran el pelo. Además la calefacción estaba tan alta que no pudimos descansar por el calor insoportable y la nula posibilidad de regulación por termostato.
Read More
Number of reviews per page
20
40