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Hotel Carollo

Hotels
7.0
/10
Pleasant
141 reviews

What Guests Say About Their Stay

Analía

10.0
/ 10
Todo muy bueno, muy agradecidos ante la cordialidad del personal del hotel. Nos preocupó que, al hacer el checkin no tenían nuestra reserva, no hubo comunicacióon de parte de Hoteles.com. Sin embargo, nos dieron una habitación sin problemas ya que había disponibilidad. De lo contrario hubiera sido un inconveniente imprevisto.
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Maria Sonia

10.0
/ 10
Muy satisfecha por los servicios brindados: información y atención. Recomendaría a los viajeros la estadía en el hotel.
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Verified traveler

10.0
/ 10
Un lindo hotel, una buena vista por la ventana y un desayuno completo. Algo para mejorar: tiene un solo tomacorrientes en la habitación y esta junto con la llave de luz, lo cual en muy incomodo, deberían habilitar uno o dos más cerca de las camas.
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In the Area
See Map
25 de Mayo 1184, Capital, Mendoza, Argentina, 5500

Main Facilities

Read More
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
WiFi
Elevator
Hotel Carollo is a hotel is located at Capital Department. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Hotel Carollo

25 de Mayo 1184, Capital, Mendoza, Argentina, 5500
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Discover More About Hotel Carollo

General


Near Peatonal Sarmiento

Location


A stay at Hotel Carollo places you in the heart of Mendoza, steps from Regency Casino and Teatro Independecia. This ski hotel is 0.2 mi (0.3 km) from Chile Square and 0.3 mi (0.5 km) from Museo Popular Callejero.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Regency Casino - 0.1 km / 0.1 mi
Teatro Independecia - 0.2 km / 0.1 mi
Chile Square - 0.3 km / 0.2 mi
Municipal Museum of Modern Art - 0.3 km / 0.2 mi
Independence Square - 0.3 km / 0.2 mi
Italy Square - 0.4 km / 0.2 mi
Peatonal Sarmiento - 0.4 km / 0.3 mi
Pasado Cuyano Museum - 0.4 km / 0.3 mi
Museo Popular Callejero - 0.4 km / 0.3 mi
Plaza Italia - 0.5 km / 0.3 mi
Basilica de San Francisco - 0.7 km / 0.4 mi
San Martin Square - 0.7 km / 0.4 mi
Espacio Contemporáneo de Arte - 0.8 km / 0.5 mi
Iglesia, Convento y Basílica de San Francisco - 0.8 km / 0.5 mi
Avenida San Martin - 0.8 km / 0.5 mi

The preferred airport for Hotel Carollo is Mendoza (MDZ-Governor Francisco Gabrielli Intl.) - 10.4 km / 6.5 mi

Facilities


After a day on the slopes, enjoy recreational amenities, which include an outdoor pool. Additional amenities at this hotel include complimentary wireless internet access, tour/ticket assistance, and a banquet hall. Getting to nearby attractions is a breeze with the area shuttle (surcharge) that operates within 500 km.

Business Facilities


Featured amenities include complimentary wired internet access, a business center, and complimentary newspapers in the lobby. Guests may use a ferry terminal shuttle for a surcharge, and free self parking is available onsite.

Dining


Take advantage of the hotel's 24-hour room service. Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is served daily from 6:30 AM to 10:30 AM.

Rooms


Make yourself at home in one of the 50 individually decorated guestrooms, featuring minibars and LCD televisions. Your pillowtop bed comes with down comforters and premium bedding. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with bathtubs or showers feature rainfall showerheads and complimentary toiletries.

All facilities in Hotel Carollo

Swimming Pool Hotel Carollo
Swimming Pool
Entertainment Facility Hotel Carollo
Entertainment Facility
Functional Hall Hotel Carollo
Functional Hall
Common Space Hotel Carollo
Common Space
Lobby Hotel Carollo
Lobby

Transportation

  • Secure parking
  • Casino shuttle
  • Ski shuttle
  • Shopping center shuttle
  • Area shuttle
  • Theme park shuttle

Hotel Services

  • Laundry service
  • Newspaper in lobby
  • Luggage storage
  • Porter
  • 24-hour Receptionist

Public Facilities

  • Parking
  • Smoke-free area
  • Safety deposit box
  • Elevator

Things to Do

  • Outdoor pool
  • Garden

Food and Drinks

  • Buffet breakfast
  • Breakfast

Connectivity

  • LAN Internet
  • Free WiFi

General

  • Banquet
  • Parking

Business Facilities

  • Meeting rooms
  • Business facilities

Accessibilty

  • Wheelchair accessible

Shuttle Service

  • Ferry terminal shuttle

Accommodation Policy & General Information in Hotel Carollo

Check-in/Check-out Time

Check-in:
From 12:00
Check-out:
Before 10:00

Pets

Service Animals Not Allowed

Additional Policy

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Argentina Value-Added Tax (VAT) at 21%. A VAT exemption is available to travelers who present a foreign passport or foreign ID along with an immigration entry receipt issued by Argentina's National Directorate of Migration, and who pay with a non-Argentinian card or via a bank transfer from outside Argentina. This exemption applies only to accommodation, including bookings where breakfast is included.

We have included all charges provided to us by the property.

Professional property host/manager, LGBTQIA+ friendly, No rollaway/extra beds available, Essential workers only - NO
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

General Information

Popular Facilities
Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 12:00 - to 10:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Hotel Carollo
50
Number of floors in Hotel Carollo
5
Another facilities in Hotel Carollo
Secure parking, Casino shuttle, Ski shuttle, Shopping center shuttle, Area shuttle

Frequently asked question in Hotel Carollo

What are available facilities at Hotel Carollo?
There are top facilites at Hotel Carollo such as Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Hotel Carollo?
The standard check-in time at Hotel Carollo is starting from From 12:00 while the latest check-out time is at Before 10:00
Does Hotel Carollo provide breakfast?
Yes, Hotel Carollo provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Hotel Carollo
Hotel Carollo has a 3.0-star rating.
How many floors does Hotel Carollo have?
Hotel Carollo has 5.
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More Reviews from Other Guests in Hotel Carollo

Overall Ratings & Reviews Hotel Carollo

Other sources (141)
7.0
Pleasant
From 141 reviews
Cleanliness

7.4

Room Comfort

6.2

Location

9.4

Service and Facilites

7.4

Sort by
Most Relevant
Preferences
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Traveler Reviews Hotel Carollo

Number of reviews per page
20
40
Top reviews
David
icon-
8.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Excellent breakfast great pool nice location
DAVID KA WAI
icon-Leisure
Leisure
6.0
/10
Reviewed 63 week(s) ago

Expedia Group verified review

As the room is facing the high wall, so it is comparable darker than average. The second is wifi, wifi is always disconnected even no wifi, especially after evening.
Verified traveler
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 346 week(s) ago

Hotels.com verified review

El aire acondicionado de las habitaciones no estaba en buenas condiciones, y para encenderlo habia que anunciarse en recepcion. Hotel para sola una noche, y de pasada por mendoza
Dennis
icon-Family
Family
4.0
/10
Reviewed 465 week(s) ago

Hotels.com verified review

The hotel was undergoing some repair to the 2nd floor during our stay. Jake hammer noise was heard throughout the building until 8:00 pm one evening. The hotel was relatively inexpensive but so was the hotel. Room locks seem insecure and voices from the adjoining room were easily heard. Wi-Fi was only available inthe lobby.
Erick
4.0
/10
Reviewed 481 week(s) ago

Expedia Group verified review

I arrive at this location in the evening of March 17, 2017 I greet the receptionist he ignore my presence, then I ask for change to pay for my taxi and he said he didn't have to have change and told me to walk around the corner foor change. Then I ask if they have money exchange and he told me , This is a Hotel not a Money Excahnge Place or a Bank. Also I ask for a map and he said: You are the first one that bother on getting a Map Room was dirty, pillows felt more like a rock and also I found pubic hair in the bed sheets. I don't recommend this place at all. More than a three star I will give no stars and also I found Hostels with better service and cleaning conditions.
Read More
Mike
8.0
/10
Reviewed 500 week(s) ago

Expedia Group verified review

Fairly basic double room with private bathroom. The staff were very helpful when asked about the local area and activities. The location is a short walk from the main square and a major shopping area. Good buffet breakfast.
Jose Carlos
icon-Family
Family
4.0
/10
Reviewed 523 week(s) ago

Hotels.com verified review

The hotel has very little comfort, only one electric outlet in the entire room on a triple room, 3 cell phones at least could not be charged at the same time. The TV is a very small and old TV. The service from the clerk at the lobby is the worse service I have received in any hotel, when asked for a taxi, the guy said to go wait outside and see if one drives by, it was raining. At check in, he did not ask for our documents, he gave me 3 sheets of paper and said to fill them out 3 times, even when the information is the same for all guests. Never again will I go to this hotel and would not recommend it to anybody.
Read More
Verified traveler
8.0
/10
Reviewed 526 week(s) ago

Hotels.com verified review

Stayed several nights and found hotel convenient walking distance to center of town and easy cab ride to most other things
Verified traveler
8.0
/10
Reviewed 527 week(s) ago

Hotels.com verified review

Comfortable
Xiocer
2.0
/10
Reviewed 535 week(s) ago

Expedia Group verified review

I reserved a 3 bed room (fancy on pictures), when I was there they gave me a double and a single bed room, defective A/C, very bad mattress, no ventilation, Room door defective could open without key, very tiny rooms for 4 people.
Claire
4.0
/10
Reviewed 550 week(s) ago

Expedia Group verified review

Very old furniture ,smelly, we have to ask the front desk to turn the air conditioning.No control in the room, One speed only ... The drain in the shower was not draining...
Verified traveler
4.0
/10
Reviewed 641 week(s) ago

Expedia Group verified review

Nice lobby, poor room, no fridge, breakfast OK. This hotel is disapointing because of the price and the poor quality of the room.
Lynetta
8.0
/10
Reviewed 652 week(s) ago

Hotels.com verified review

I was not there for too many hours, late afternoon in and very early out. Therefore I was not able to take full advantage of the hotel's facilities. Overall though it was a nice stay and I would look to stay there again.
Verified traveler
6.0
/10
Reviewed 671 week(s) ago

Hotels.com verified review

Staff were nice & helpful but the bathroom smells like sewer.
Verified traveler
2.0
/10
Reviewed 724 week(s) ago

Expedia Group verified review

I am not a critical person, but this hotel was completely awful. Our room was burning hot as there was a centrally controlled radiator that we could not turn off. We could not sleep. Additionally, even though they are located in the heart of Argentina's wine country, the hotel did not have a corkscrew for us to borrow. The staff was completely unhelpful. Expedia should not partner with Hotel Carollo.
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bruce
8.0
/10
Reviewed 735 week(s) ago

Hotels.com verified review

Great location and staff was very good. No problems what so ever. Minor glitch the pillows were very uncomfortable but everything else was very good value. Clean and safe
Verified traveler
6.0
/10
Reviewed 750 week(s) ago

Hotels.com verified review

Old and run down hotel with less then friendly staff. When we had transport issues and called ahead to advise that we would be late they asked us repeatedly to stay for 3 nights anyway cause we would be charged for all 3. What a surprise when we checked out and were charged for an extra night! The pool was so dirty 2 days we did not even go in it! The only thing positive about this hotel is that its in an excellent location. Buyer be ware! with all the rooms build around a centre square where the pool is located do not expect to sleep before 3am
Read More
Brenda
8.0
/10
Reviewed 760 week(s) ago

Hotels.com verified review

The hotel was average, but the staff made it great. The staff was very helpful and friendly. They did their best to help in any way they could or were asked. The staff in the breakfast area and cleaning of the hotel were superb! They worked so hard and were always receptive to any needs that I expressed. And the breakfast was very good and plentiful. The front desk staff were the best! I have stayed in 5-star hotels that were not nearly as helpful or friendly. I enjoyed my stay and would recommend the hotel to others. Also, my internet always worked in the common areas and I could walk to restaurants and shopping. The front desk staff arranged tours for me when I asked them to. All in all, it was a very positive experience!
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G M
2.0
/10
Reviewed 791 week(s) ago

Hotels.com verified review

Common areas are fine. The room was not to a 3-star standard. It needs to be totally overhauled.
Herb
icon-with Partner
with Partner
6.0
/10
Reviewed 797 week(s) ago

Expedia Group verified review

no non smoking rooms. the first room offered to us smelled bad of cigarette smoke and something else. the second room was a little better. not even a little bit of english spoken at the reception - solamente argentino! - they were generous with teir check out policy and the breakfast was good.
Number of reviews per page
20
40

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Overall Ratings & Reviews Hotel Carollo

Other sources (141)
7.0
Pleasant
From 141 reviews
Cleanliness

7.4

Room Comfort

6.2

Location

9.4

Service and Facilites

7.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel Carollo

Number of reviews per page
20
40
Top reviews
David
icon-
8.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Excellent breakfast great pool nice location
DAVID KA WAI
icon-Leisure
Leisure
6.0
/10
Reviewed 63 week(s) ago

Expedia Group verified review

As the room is facing the high wall, so it is comparable darker than average. The second is wifi, wifi is always disconnected even no wifi, especially after evening.
Verified traveler
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 346 week(s) ago

Hotels.com verified review

El aire acondicionado de las habitaciones no estaba en buenas condiciones, y para encenderlo habia que anunciarse en recepcion. Hotel para sola una noche, y de pasada por mendoza
Dennis
icon-Family
Family
4.0
/10
Reviewed 465 week(s) ago

Hotels.com verified review

The hotel was undergoing some repair to the 2nd floor during our stay. Jake hammer noise was heard throughout the building until 8:00 pm one evening. The hotel was relatively inexpensive but so was the hotel. Room locks seem insecure and voices from the adjoining room were easily heard. Wi-Fi was only available inthe lobby.
Erick
4.0
/10
Reviewed 481 week(s) ago

Expedia Group verified review

I arrive at this location in the evening of March 17, 2017 I greet the receptionist he ignore my presence, then I ask for change to pay for my taxi and he said he didn't have to have change and told me to walk around the corner foor change. Then I ask if they have money exchange and he told me , This is a Hotel not a Money Excahnge Place or a Bank. Also I ask for a map and he said: You are the first one that bother on getting a Map Room was dirty, pillows felt more like a rock and also I found pubic hair in the bed sheets. I don't recommend this place at all. More than a three star I will give no stars and also I found Hostels with better service and cleaning conditions.
Read More
Mike
8.0
/10
Reviewed 500 week(s) ago

Expedia Group verified review

Fairly basic double room with private bathroom. The staff were very helpful when asked about the local area and activities. The location is a short walk from the main square and a major shopping area. Good buffet breakfast.
Jose Carlos
icon-Family
Family
4.0
/10
Reviewed 523 week(s) ago

Hotels.com verified review

The hotel has very little comfort, only one electric outlet in the entire room on a triple room, 3 cell phones at least could not be charged at the same time. The TV is a very small and old TV. The service from the clerk at the lobby is the worse service I have received in any hotel, when asked for a taxi, the guy said to go wait outside and see if one drives by, it was raining. At check in, he did not ask for our documents, he gave me 3 sheets of paper and said to fill them out 3 times, even when the information is the same for all guests. Never again will I go to this hotel and would not recommend it to anybody.
Read More
Verified traveler
8.0
/10
Reviewed 526 week(s) ago

Hotels.com verified review

Stayed several nights and found hotel convenient walking distance to center of town and easy cab ride to most other things
Verified traveler
8.0
/10
Reviewed 527 week(s) ago

Hotels.com verified review

Comfortable
Xiocer
2.0
/10
Reviewed 535 week(s) ago

Expedia Group verified review

I reserved a 3 bed room (fancy on pictures), when I was there they gave me a double and a single bed room, defective A/C, very bad mattress, no ventilation, Room door defective could open without key, very tiny rooms for 4 people.
Claire
4.0
/10
Reviewed 550 week(s) ago

Expedia Group verified review

Very old furniture ,smelly, we have to ask the front desk to turn the air conditioning.No control in the room, One speed only ... The drain in the shower was not draining...
Verified traveler
4.0
/10
Reviewed 641 week(s) ago

Expedia Group verified review

Nice lobby, poor room, no fridge, breakfast OK. This hotel is disapointing because of the price and the poor quality of the room.
Lynetta
8.0
/10
Reviewed 652 week(s) ago

Hotels.com verified review

I was not there for too many hours, late afternoon in and very early out. Therefore I was not able to take full advantage of the hotel's facilities. Overall though it was a nice stay and I would look to stay there again.
Verified traveler
6.0
/10
Reviewed 671 week(s) ago

Hotels.com verified review

Staff were nice & helpful but the bathroom smells like sewer.
Verified traveler
2.0
/10
Reviewed 724 week(s) ago

Expedia Group verified review

I am not a critical person, but this hotel was completely awful. Our room was burning hot as there was a centrally controlled radiator that we could not turn off. We could not sleep. Additionally, even though they are located in the heart of Argentina's wine country, the hotel did not have a corkscrew for us to borrow. The staff was completely unhelpful. Expedia should not partner with Hotel Carollo.
Read More
bruce
8.0
/10
Reviewed 735 week(s) ago

Hotels.com verified review

Great location and staff was very good. No problems what so ever. Minor glitch the pillows were very uncomfortable but everything else was very good value. Clean and safe
Verified traveler
6.0
/10
Reviewed 750 week(s) ago

Hotels.com verified review

Old and run down hotel with less then friendly staff. When we had transport issues and called ahead to advise that we would be late they asked us repeatedly to stay for 3 nights anyway cause we would be charged for all 3. What a surprise when we checked out and were charged for an extra night! The pool was so dirty 2 days we did not even go in it! The only thing positive about this hotel is that its in an excellent location. Buyer be ware! with all the rooms build around a centre square where the pool is located do not expect to sleep before 3am
Read More
Brenda
8.0
/10
Reviewed 760 week(s) ago

Hotels.com verified review

The hotel was average, but the staff made it great. The staff was very helpful and friendly. They did their best to help in any way they could or were asked. The staff in the breakfast area and cleaning of the hotel were superb! They worked so hard and were always receptive to any needs that I expressed. And the breakfast was very good and plentiful. The front desk staff were the best! I have stayed in 5-star hotels that were not nearly as helpful or friendly. I enjoyed my stay and would recommend the hotel to others. Also, my internet always worked in the common areas and I could walk to restaurants and shopping. The front desk staff arranged tours for me when I asked them to. All in all, it was a very positive experience!
Read More
G M
2.0
/10
Reviewed 791 week(s) ago

Hotels.com verified review

Common areas are fine. The room was not to a 3-star standard. It needs to be totally overhauled.
Herb
icon-with Partner
with Partner
6.0
/10
Reviewed 797 week(s) ago

Expedia Group verified review

no non smoking rooms. the first room offered to us smelled bad of cigarette smoke and something else. the second room was a little better. not even a little bit of english spoken at the reception - solamente argentino! - they were generous with teir check out policy and the breakfast was good.
Number of reviews per page
20
40