What do past guests say about Loi Suites Chapelco Hotel?

Loi Suites Chapelco Hotel is well-known for its Cleanliness, Room Comfort, Service and Facilites, as reviewed by verified Traveloka guests.

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Loi Suites Chapelco Hotel

Name: Loi Suites Chapelco Hotel
Address: Ruta Nacional Nº40 Km 2227, San Martin de los Andes, Neuquen, Argentina, 8370, Ruta Nacional Nº40 Km 2227, Neuquen, 8370, Argentina
Rating: 9

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9.0

/10

Exceptional

235 reviews

What Guests Say About Their Stay

Gustavo

10.0

/ 10

Muy buena experiencia en este hotel. La habitación fue amplia, cómoda en especial las camas y limpia. La piscina climatizada es espectacular, ideal para relajarse después de un día de actividades. Como sugerencia de mejora, el restaurante podría ampliar su menú para ofrecer una mayor variedad de opciones. La ubicación está a unos 20 minutos del centro, pero eso también permite disfrutar de un entorno tranquilo. En general, es un hotel muy recomendable y volvería a hospedarme sin dudarlo.

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Chelsie

10.0

/ 10

Wonderful stay! The staff were pleasant and kind, the spa was quiet and cozy and food delicious. Wish I could have stayed longer!

kathryn

10.0

/ 10

Excellent service Complementary sparkling wine Beautiful view Wonderful dinner with Matius as our server Check n was easy, informative and enjoyable

In the Area

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Ruta Nacional Nº40 Km 2227, San Martin de los Andes, Neuquen, Argentina, 8370

Main Facilities

This accommodation offers:

Golf

Outdoor pool

Indoor pool

Tennis court

Billiard

Steam room

Game room

Laundry service

Parking

Luggage storage

Elevator

Garden

Health club

Loi Suites Chapelco Hotel is located in area / city San Martín de los Andes. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

What's around Loi Suites Chapelco Hotel

Ruta Nacional Nº40 Km 2227, San Martin de los Andes, Neuquen, Argentina, 8370

Discover More Places

Discover More About Loi Suites Chapelco Hotel

General
Close to downhill skiing

Location
With a stay at Loi Suites Chapelco Hotel in San Martín de los Andes, you'll be 10.8 mi (17.4 km) from La Pastera Che Guevara Museum and 11.3 mi (18.1 km) from Lacar Lake Pier. This family-friendly hotel is 11.4 mi (18.3 km) from Lácar Lake and 12.4 mi (19.9 km) from Parque Nacional Lanin.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

Canopy San Martin de los Andes - 13.8 km / 8.6 mi
Cascada Cha Chin - 14.7 km / 9.2 mi
Sendero al Mirador Bandurrias - 14.8 km / 9.2 mi
Escorial - 16 km / 10 mi
Koessler House Museum - 16.5 km / 10.3 mi
Casino Magic - 17 km / 10.6 mi
La Pastera Che Guevara Museum - 17.4 km / 10.8 mi
Cordillera Ski - 17.5 km / 10.9 mi
Guia de Pesca Con Mosca - 17.9 km / 11.1 mi
Lacar Lake Pier - 18.1 km / 11.3 mi
Lácar Lake - 18.3 km / 11.4 mi
Arrayanes Lookout - 18.5 km / 11.5 mi
Lake Lolog - 18.6 km / 11.6 mi
Parque Nacional Lanin - 19.9 km / 12.4 mi
Bandurrias Lookout - 21 km / 13.1 mi

The preferred airport for Loi Suites Chapelco Hotel is San Martin de los Andes (CPC-Aviador Carlos Campos) - 9.8 km / 6.1 mi

Facilities
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. A hot tub and a sauna offer a relaxing way to wind down after a day on the slopes. Additional amenities at this Colonial hotel include complimentary wireless internet access, concierge services, and an arcade/game room. You'll be on the slopes in no time with the ski shuttle (surcharge).

Business Facilities
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-out. Planning an event in San Martín de los Andes? This hotel has 2045 square feet (190 square meters) of space consisting of a conference center and 2 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Dining
Grab a bite to eat at one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. A complimentary buffet breakfast is served daily from 7:30 AM to 11:00 AM.

Rooms
Make yourself at home in one of the 85 individually decorated guestrooms, featuring minibars and LCD televisions. Your memory foam bed comes with down comforters. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and rainfall showerheads.

All facilities in Loi Suites Chapelco Hotel

Facility

Golf

Outdoor pool

Indoor pool

Tennis court

Billiard

Steam room

Game room

Swimming Pool

Entertainment Facility

Fitness Center

Functional Hall

Common Space

Things to Do

Romantic proposal packages
Outdoor pool
Indoor pool
Spa
Health club
Picnic area
Garden
Library
Sauna
Steam room
Pool sun loungers

Food and Drinks

Buffet breakfast
Breakfast
Snack bar

Transportation

Secure parking
Ski Shuttle (Surcharge)

Connectivity

LAN Internet
Free WiFi

General

Fireplace in lobby
Banquet
Reception hall
Parking
Terrace

Accessibilty

Braille or raised signage
Accessible parking
Disabled access friendly
Accessible path of travel

Public Facilities

Coffee shop
Elevator
Parking
Smoke-free area
Safety deposit box

Hotel Services

Laundry service
Multilingual staff
Wedding service
Luggage storage
Express check-out
24-hour Receptionist
Concierge

Business Facilities

Conference center
Business facilities
Conference rooms
Computer station
Business center

Sports and Recreations

Ski storage
Fitness center
Golf
Game room
Golf cart
Billiard
Tennis court

Accommodation Policy & General Information in Loi Suites Chapelco Hotel

General Check-in Instructions

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

, This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Guests will receive an email within 48 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.

Pets

Service Animals Not Allowed

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General Information

Popular Facilities
Check-In / Check-Out Time	From 15:00 - to 10:30
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at Loi Suites Chapelco Hotel	85
Number of floors in Loi Suites Chapelco Hotel	5
Another facilities in Loi Suites Chapelco Hotel	Romantic proposal packages, Outdoor pool, Indoor pool, Spa, Health club

Frequently asked question in Loi Suites Chapelco Hotel

What is normal check-in & check-out time at Loi Suites Chapelco Hotel?

The standard check-in time at Loi Suites Chapelco Hotel is starting from From 15:00 while the latest check-out time is at Before 10:30

Does Loi Suites Chapelco Hotel provide breakfast?

Yes, Loi Suites Chapelco Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of Loi Suites Chapelco Hotel

Loi Suites Chapelco Hotel has a 4.5-star rating.

How many floors does Loi Suites Chapelco Hotel have?

Loi Suites Chapelco Hotel has 5.

How many rooms are available at Loi Suites Chapelco Hotel

Loi Suites Chapelco Hotel has 85.

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More Reviews from Other Guests in Loi Suites Chapelco Hotel

Overall Ratings & Reviews Loi Suites Chapelco Hotel

Other sources (235)

9.0

Exceptional

From 235 reviews

Cleanliness

9.4

Room Comfort

9.2

Location

7.4

Service and Facilites

8.6

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Traveler Reviews Loi Suites Chapelco Hotel

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Top reviews

Gustavo

10.0

/10

Reviewed 15 week(s) ago

Hotels.com verified review

Raad

with Partner

2.0

/10

Reviewed 19 week(s) ago

Expedia Group verified review

Muy mala experiencia. Al hacer el check-out intentaron cobrarme el IVA pese a ser extranjero y pagar con una tarjeta emitida en el exterior. Si hubiera desconocido la normativa, me lo habrían cobrado. Al señalar el error, insistieron diciendo que “tienen la orden de cobrarlo si hay un argentino en la habitación”, una explicación que no justifica incumplir la ley. Además, nadie del personal de atención al cliente habla inglés. Para un hotel que recibe turistas internacionales, esto dificulta enormemente cualquier gestión. Las dos noches nos despertamos helados porque apagan la calefacción durante la madrugada. Literalmente temblábamos de frío, algo inadmisible para un hotel de esta categoría. La reserva incluía una botella de vino espumante como beneficio de Expedia. Tuvimos que reclamarla dos veces y siempre respondían “está en camino”. Nunca llegó. Lo peor fue enterarnos de que cada vez que se entra o sale del predio abren el baúl del vehículo y toman fotografías de las pertenencias, sin informar previamente esa práctica. Una medida de ese tipo debería comunicarse con total transparencia. Descubrirlo sin previo aviso resulta una invasión de la privacidad y genera una enorme desconfianza. No volvería ni lo recomendaría.

Allan

Friends and family Family

10.0

/10

Reviewed 33 week(s) ago

Hotels.com verified review

Beautiful place in the middle of —Los Andes—

Cynthia

with Partner

10.0

/10

Reviewed 39 week(s) ago

Hotels.com verified review

Staff were very helpful and friendly. Next to lovely golf course.

dafna

2.0

/10

Reviewed 45 week(s) ago

Expedia Group verified review

this hotel has no staff working. if there is diner served you can’t get a drink at the bar. there is no one to take your language either. it’s like a goas

carlos

Friends and family Family

6.0

/10

Reviewed 62 week(s) ago

Hotels.com verified review

Overpriced, room was very average for the price paid.

Chelsie

Leisure

10.0

/10

Reviewed 62 week(s) ago

Expedia Group verified review

Wonderful stay! The staff were pleasant and kind, the spa was quiet and cozy and food delicious. Wish I could have stayed longer!

Mauro

Friends and family Family

4.0

/10

Reviewed 64 week(s) ago

Hotels.com verified review

The heat in the room was terrible, we couldn´t sleep for 2 nights, finally we went to another place and paid both. The hotel is far away from the city and from the sky center so we had to take Uber or Taxis, to do this you need to call them 1 hour before, pray, and when they arrive another 30 minutes to the city. The hotel was full of kids shouting and running!!!

Ivann

Leisure with Partner

10.0

/10

Reviewed 73 week(s) ago

Expedia Group verified review

Good

Karolina

Leisure with Partner

8.0

/10

Reviewed 94 week(s) ago

Expedia Group verified review

Beautiful place, but a hotel it’s old with lack of maintenance, it’s not really a 5 star hotel. Restaurant was a more bad than good. Views and place it’s totally beautiful! I guess is the bes hotel of the area…

kathryn

Leisure with Friends

10.0

/10

Reviewed 101 week(s) ago

Expedia Group verified review

Excellent service Complementary sparkling wine Beautiful view Wonderful dinner with Matius as our server Check n was easy, informative and enjoyable

Verified traveler

with Partner

10.0

/10

Reviewed 122 week(s) ago

Hotels.com verified review

Fabulous hotel with great staff who made our stay very enjoyable and easy - thanks to Tomas and Cecilia. We would return and recommend this hotel.

Romi

Leisure with Children

10.0

/10

Reviewed 125 week(s) ago

Expedia Group verified review

The views of the hotel are breathtaking. The staff are kind and respectful. Sabrina will give you the best recommendations about tours. Please take a ski class with Patagonia Chic. Marcela and her team are amazing.

Rodrigo

10.0

/10

Reviewed 144 week(s) ago

Expedia Group verified review

Great place

GONZALEZ CARBALLO

Friends and family Family

6.0

/10

Reviewed 158 week(s) ago

Hotels.com verified review

La persona que nos hizo el check in no nos atendió bien, le dijimos que mi esposo era celiaco y resulta que ella sabe más de la celiaquia que el propio enfermo. Personal no acorde a la categoría, restaurante con carta precaria y precios excesivos,no tienen buena atención en general , queda muy lejos , sacan foto del baúl cuando entras y te hacen bajar a abrir el baúl cada vez que entras y salís, es incómodo

Carlos

Leisure Family

10.0

/10

Reviewed 200 week(s) ago

Expedia Group verified review

Great view and location. Overall facilities are up to date and in good condition, too bad no AC in the rooms but still cozy.

Oscar

Friends and family Family

10.0

/10

Reviewed 221 week(s) ago

Hotels.com verified review

Staff was amazing, truly made us feel welcomed

Jason

Leisure with Partner

6.0

/10

Reviewed 258 week(s) ago

Expedia Group verified review

The superiors rooms do not have air conditioning and during spring and summer it gets very hot and it’s hard to sleep.

Carolina

Friends and family Family

8.0

/10

Reviewed 357 week(s) ago

Hotels.com verified review

Loi Suites is a very nice hotel with nice views and good service. good points about the hotel: - Nice property, with a beautiful river that you must visit - Nice pool - Really nice concierge, Sabrina, that helped us to build our daily activities. Some improvements: - Restaurant food could be better for the price (expensive) - It says that they have A/C but do not. So the rooms can become really hot during the afternoons during the summer. We had to sleep with open windows - that was ok because it is a quiet property.

Verified traveler

Leisure with Children

10.0

/10

Reviewed 375 week(s) ago

Expedia Group verified review

The best staff and very beautiful hotel. Great for family vacation

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Disclaimer

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