Sheraton Melbourne Hotel

Hotels
8.6
/10
Very Good
985 reviews

What Guests Say About Their Stay

Nicole
10.0
/ 10
We loved our stay at the Sheraton; clean, staff were great, comfotable rooms and best buffet breakfast we've ever had. Looking forward to coming back.
Anna
10.0
/ 10
The staff and service were excellent - there were a couple of hickups but the staff delt with them well.
Karen
10.0
/ 10
Great property. We normally stay further down Collins Street but due to the F1 we’re unable to stay in our usual hotel. We were pleasantly surprised by the friendly staff, the great food and the comfortable rooms. Also, it was much quieter meaning we had a restful stay. We will certainly be returning to Sheraton Melbourne. LOVED IT!
In the Area
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27 Little Collins Street, Chinatown Melbourne, Melbourne, Victoria, Australia, 3000

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Sheraton Melbourne Hotel is located in area / city Chinatown Melbourne. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Sheraton Melbourne Hotel

27 Little Collins Street, Chinatown Melbourne, Melbourne, Victoria, Australia, 3000
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Sheraton Melbourne Hotel Rates per Night

Sheraton Melbourne Hotel room rates start from - before tax per night, which becomes - after including taxes. But hotel prices can vary depending on the room type, time of year, and day of the week. Expect to pay more during peak seasons or weekends. Looking for the best Sheraton Melbourne Hotel hotel rates? You've come to the right place! We'll break down the rates per day, so you can find the perfect deal. Keep an eye out for special hotel promotion offers to make your stay even more affordable. Don't forget to use the new user promo code BOOKTRAVELOKA to get up to 8% OFF your booking!

Sheraton Melbourne Hotel Location & Address

Sheraton Melbourne Hotel is located at 27 Little Collins Street, Chinatown Melbourne, Melbourne, Victoria, Australia, 3000. It's situated in the Melbourne area of Australia, known for its vibrant nightlife and street food. The hotel is approximately 1 km from the city center.

How to go to Sheraton Melbourne Hotel from Airport

Getting from Melbourne Airport (MEL) to the Sheraton Melbourne Hotel is a breeze, with several convenient options available. Whether you're looking for the quickest hotel transfer or the most affordable, here's a breakdown to help you choose the best route.
  • Taxi (most direct):

    A taxi is the most straightforward option, taking you directly from the airport to the hotel. You can find taxi ranks outside the terminals.
  • Ride Hailing (convenient):

    Ride Hailing services offer a convenient and often cost-effective alternative to taxis. Simply book a ride through the Traveloka app upon arrival.
  • Skybus Airport Express (budget-friendly):

    The Skybus Airport Express runs frequently between Melbourne Airport and Southern Cross Station. From Southern Cross Station, you can take a short tram ride or walk to the Sheraton Melbourne Hotel.
  • Public Bus (cheapest):

    Several public bus routes connect the airport to various parts of Melbourne. You'll likely need to transfer buses to reach the hotel, so this option is best for those with plenty of time and light luggage.
Tips: For the most convenient route, consider a Ride Hailing service or taxi if you have luggage or prefer a direct transfer. The Skybus is a great option for budget-conscious travellers, followed by a short tram ride.

Sheraton Melbourne Hotel Reviews & Summary

Looking for all about hotel Sheraton Melbourne Hotel? This luxurious hotel consistently receives glowing hotel reviews for its exceptional service, prime location, and stunning views. Guests rave about the comfortable rooms, delicious dining options, and the attentive staff who go above and beyond to ensure a memorable stay. What guests love about the hotel is its central location, making it easy to explore Melbourne's attractions, restaurants, and shops. The hotel's standout feature is its rooftop pool and bar, offering panoramic city views. Here's a short, positive review: "Absolutely loved my stay at the Sheraton Melbourne Hotel! The location was perfect, the room was beautiful, and the staff were incredibly friendly and helpful. I can't wait to return!"

Sheraton Melbourne Hotel Room Types Available

Choosing the right hotel room type can make all the difference in your stay. Sheraton Melbourne Hotel offers a variety of categories of hotel rooms to suit every traveller's needs and preferences. From spacious suites to comfortable standard rooms, there's something for everyone.
  • Deluxe Room:

    Offers city views, non-smoking, with a bathtub.
  • Club Room:

    Includes access to the Club Lounge, city views, non-smoking, with a bathtub.
  • Executive Suite:

    Features a separate living area, city views, non-smoking, with a bathtub.
  • Terrace Suite:

    Boasts a private terrace, city views, non-smoking, with a bathtub.
  • Presidential Suite:

    The most luxurious option with panoramic views, a separate living and dining area, non-smoking, with a bathtub and bidet.
The Sheraton Melbourne Hotel is not pet-friendly.

Hotel Facilities in Sheraton Melbourne Hotel

Sheraton Melbourne Hotel offers a wide range of hotel facilities to ensure a comfortable and enjoyable stay for all guests. Whether you're travelling for business or leisure, you'll find everything you need right at your fingertips.
  • Rooftop Pool:

    Enjoy stunning city views while taking a dip in the rooftop pool. Open daily from 6:00 AM to 10:00 PM.
  • Fitness Centre:

    Stay active during your stay with the hotel's well-equipped fitness centre. Open 24 hours.
  • Spa:

    Indulge in a relaxing massage or treatment at the hotel's spa. Operating hours vary, extra fees apply.
  • Business Centre:

    Stay connected and productive with the hotel's business centre, offering printing, copying, and fax services. Open 24 hours.
  • Kids' Club:

    Keep the little ones entertained at the Kids' Club, offering supervised activities and games. Open on weekends and during school holidays.

Hotel Buffet or Restaurant/Cafe in Sheraton Melbourne Hotel

Sheraton Melbourne Hotel boasts several exceptional dining options, including a hotel buffet, a stylish hotel restaurant, and a relaxed hotel cafe. Whether you're craving a hearty breakfast, a delicious lunch, or an elegant dinner, you'll find something to satisfy your taste buds.
  • Little Collins St Kitchen:

    Offers a buffet breakfast and a la carte lunch and dinner. The buffet breakfast is priced at approximately SGD 50 per person. Open daily from 6:30 AM to 10:30 PM.
  • The Terrace Bar:

    Enjoy cocktails and light bites with stunning city views. Open daily from 5:00 PM to 1:00 AM.
  • & Co Cafe:

    Serves coffee, pastries, and light meals throughout the day. Open daily from 7:00 AM to 5:00 PM.
A special dish to try is the Little Collins St Kitchen's signature seafood platter.

Sheraton Melbourne Hotel Airport pickups and How to Book

Looking for hotels with airport shuttle services? While Sheraton Melbourne Hotel doesn't offer a dedicated hotel to airport transfer, arranging an airport pickup is easy. Simply book a Ride Hailing service through the Traveloka app or arrange for a taxi upon arrival at Melbourne Airport.

Nearby MRT Station & Bus Stops

Navigating Melbourne's public transport system is a breeze, with several MRT nearby and bus stops nearby the Sheraton Melbourne Hotel. Whether you're heading to a meeting or exploring the city's attractions, you'll find convenient options just a short walk away.
  • Parliament Station:

    Approximately 500 meters from the hotel.
  • Melbourne Central Station:

    Approximately 800 meters from the hotel.
  • Bus Stop on Little Collins Street:

    Several bus routes stop along Little Collins Street, right outside the hotel.
To use Melbourne's public transport, you'll need a Myki card, which can be purchased and topped up at train stations, convenience stores, and online.

Nearby Attractions for Family / Kid Friendly

Melbourne is a fantastic destination for families, with plenty of nearby activities and nearby places to go to keep everyone entertained. From wildlife encounters to cultural experiences, there's something for every age group.
  • Melbourne Zoo:

    Home to a diverse range of animals from around the world. Located approximately 4 km from the hotel. Entry price: Approximately SGD 45 per adult.
  • Sea Life Melbourne Aquarium:

    Discover fascinating marine life in this underwater world. Located approximately 2 km from the hotel. Entry price: Approximately SGD 42 per adult.
  • Royal Botanic Gardens:

    Explore beautiful gardens and enjoy a picnic in this tranquil oasis. Located approximately 3 km from the hotel. Free entry.
  • Scienceworks:

    A hands-on science museum with interactive exhibits for kids of all ages. Located approximately 7 km from the hotel. Entry price: Approximately SGD 15 per adult.
  • ArtPlay:

    A creative arts space for children with workshops and activities. Located approximately 1.5 km from the hotel. Prices vary depending on the activity.

Looking for more things to do nearby? See Traveloka’s best deals on Things To Do in Australia!

Where to eat near Sheraton Melbourne Hotel (Melbourne)

Melbourne is a food lover's paradise, with a diverse range of nearby dining options to suit every taste and budget. From trendy cafes to authentic local restaurants, you'll find plenty of delicious food eatiries near me. Cafes/Restaurants:
  • Hardware Societe:

    A popular cafe known for its delicious brunch dishes.
  • Chin Chin:

    A vibrant Southeast Asian restaurant with a lively atmosphere.
  • Cumulus Inc.:

    A stylish restaurant serving modern Australian cuisine.
Local Street Food:
  • Meat pies:

    A classic Australian savoury pastry filled with meat and gravy.
  • Fish and chips:

    Crispy battered fish served with hot chips.
  • Sausage rolls:

    A savoury snack consisting of sausage meat wrapped in flaky pastry.
  • The Chiko Roll:

    A deep-fried roll filled with a mixture of vegetables and meat.
  • Lamingtons:

    A sponge cake coated in chocolate and coconut.

Shopping places near Sheraton Melbourne Hotel (Melbourne)

Melbourne is a shopper's paradise, with a wide range of dept stores near me and shops near me to explore. From high-end boutiques to bustling markets, you'll find everything you need and more.
  • Bourke Street Mall:

    A pedestrian-friendly mall with a mix of department stores and flagship boutiques.
  • Queen Victoria Market:

    A historic market offering fresh produce, souvenirs, and clothing.
  • Emporium Melbourne:

    A modern shopping centre with a curated selection of international and local brands.

Other Places to Stay Near Sheraton Melbourne Hotel

Looking for alternative accommodations? Melbourne offers a wide range of hotels to suit every budget and preference. Here are some other places to stay near Sheraton Melbourne Hotel: Luxury/5–6 star hotels nearby:
  • The Langham, Melbourne:

    Offers luxurious accommodations and stunning city views.
  • Park Hyatt Melbourne:

    Features elegant rooms and a tranquil spa.
  • Crown Towers Melbourne:

    Boasts opulent suites and a world-class casino.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 5 Star Hotel in Australia!

Four-star hotels nearby:
  • The Hotel Windsor:

    A historic hotel with classic charm and modern amenities.
  • Pullman Melbourne on the Park:

    Offers comfortable rooms and a convenient location near the MCG.
  • Novotel Melbourne on Collins:

    Features stylish accommodations and a rooftop pool.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 4 Star Hotel in Australia!

Three-star hotels nearby:
  • ibis Melbourne Hotel & Apartments:

    Offers affordable accommodations in a central location.
  • Travelodge Hotel Melbourne Southbank:

    Features comfortable rooms and a convenient location near Southbank.
  • Hotel Grand Chancellor Melbourne:

    Boasts a rooftop pool and a central location.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 3 Star Hotel in Australia!

Conclusion

Planning your trip to Melbourne? Finding the perfect hotel availability and making hotel reservations is crucial for a stress-free experience. With its prime location, luxurious amenities, and exceptional service, the Sheraton Melbourne Hotel is an excellent choice for your stay. Don't wait, start your room booking today and experience the best of Melbourne! Book your stay through Traveloka for exclusive deals and discounts. book cheap hotels in Australia cheap hotels nearby

All facilities in Sheraton Melbourne Hotel

Others Sheraton Melbourne Hotel
Others

Hotel Services

  • Laundry service
  • Tours
  • Multilingual staff
  • Newspaper in lobby
  • Wedding service
  • Luggage storage
  • Express check-out
  • Porter
  • 24-hour Receptionist
  • Concierge

Things to Do

  • Hot tub
  • Indoor pool
  • Spa
  • Garden
  • Sauna
  • Steam room

General

  • Rooftop terrace
  • Banquet
  • Ballroom
  • Parking (surcharge)
  • Terrace

Public Facilities

  • Others
  • Elevator
  • Restaurant
  • Smoke-free area
  • Safety deposit box

Business Facilities

  • Conference center
  • Meeting rooms
  • Business center
  • Conference rooms
  • Computer station

Transportation

  • Limo or town car service
  • Valet parking (surcharge)

Food and Drinks

  • Bar
  • Breakfast

Kids and Pets

  • Babysitting with surcharge

Connectivity

  • Free WiFi

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Sheraton Melbourne Hotel

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Fee for buffet breakfast: approximately AUD 43 for adults and AUD 21.5 for children
  • Self parking fee: AUD 35 per night
  • Valet parking fee: AUD 70.00 per night
  • Rollaway bed fee: AUD 90.0 per night
  • Credit card charges are subject to a surcharge of 1.95 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Front desk staff will greet guests on arrival at the property.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
15:00 - 00:00
Check-out:
Before 11:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 00:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Sheraton Melbourne Hotel
174
Number of floors in Sheraton Melbourne Hotel
31
Another facilities in Sheraton Melbourne Hotel
Laundry service, Tours, Multilingual staff, Newspaper in lobby, Wedding service

Frequently asked question in Sheraton Melbourne Hotel

What are available facilities at Sheraton Melbourne Hotel?
There are top facilites at Sheraton Melbourne Hotel such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Sheraton Melbourne Hotel?
The standard check-in time at Sheraton Melbourne Hotel is starting from 15:00 - 00:00 while the latest check-out time is at Before 11:00
Does Sheraton Melbourne Hotel provide breakfast?
Yes, Sheraton Melbourne Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Sheraton Melbourne Hotel
Sheraton Melbourne Hotel has a 5.0-star rating.
How many floors does Sheraton Melbourne Hotel have?
Sheraton Melbourne Hotel has 31.
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More Reviews from Other Guests in Sheraton Melbourne Hotel

8.6
Very Good
From 980 reviews
Cleanliness

9.0

Room Comfort

8.8

Location

8.0

Service and Facilites

9.0

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Most Relevant
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Traveler Reviews Sheraton Melbourne Hotel

Number of reviews per page
20
40
Top reviews
Kenneth
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

We thought the main restaurant at breakfast was NOWHERE NEAR what we would expect at a Sheraton. Perhaps 1 to 2* level. Looked like the staff just rolled up out of bed without any thought of how they should look. Both the make and female staff were mostly ungroomed in appearance. We ordered boiled eggs for one of us and an omelette for myself. The presentation was zero.
Read More
Alice
icon-Business
Business
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Nice and central Great spa and pool
James
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Great location to the top end of town. Property a bit dated
Nicole
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

We loved our stay at the Sheraton; clean, staff were great, comfotable rooms and best buffet breakfast we've ever had. Looking forward to coming back.
Katie
icon-Leisure
Leisure
8.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

excellent location
Anna
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

The staff and service were excellent - there were a couple of hickups but the staff delt with them well.
Saurabh
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Really good property, great location at the east end of the cbd. We had a very comfortable stay. Only feedback would be the indoor pool water bring very cold. Secondly, having options for firmer bedding and pillows would really improve guest experience. The mattress in the room was sagging and wobbly at best and pillows were just too soft.
Read More
Andrew
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Beautiful. Perfect romantic getaway
Debbie
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Was very convenient to stay at.
Karen
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Great property. We normally stay further down Collins Street but due to the F1 we’re unable to stay in our usual hotel. We were pleasantly surprised by the friendly staff, the great food and the comfortable rooms. Also, it was much quieter meaning we had a restful stay. We will certainly be returning to Sheraton Melbourne. LOVED IT!
Read More
Elizabeth
icon-Leisure
Leisure
8.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Lovely room, great staff check in and check out very smooth. Terrible view of building next door with view directly into tradies staff room, that was left with lights on all night, was a little confronting when opening the curtains seeking some natural light in the morning to be caught eye to eye with a fellow in a high vis vest!
Read More
Donna
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Fantastic accommodation and staff
john
10.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

The staff throughout the business were fantastic. In house restaurant food for breakfast and dinner dining was outstanding. No need to eat out if you don't want to. Only let down was quality of the towels in the bathroom. Room itself was a great size as was the bathroom. Great bed and heaps of desk space for working if required. Will definately look to stay here again next time we visit.
Read More
Stuart
6.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

The spa is not hot !!!
Dianne
10.0
/10
Reviewed 39 week(s) ago

Hotels.com verified review

Very comfortable hotel, right in the city centre, near the Parliament building. Staff were excellent. All very professional, friendly and helpful. We had a small problem with our room and it was sorted immediately we made reception staff aware of it. We would definitely stay here again.
George
8.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

The hotel didn’t solve my issue with the charges at the time of checking out…..there should be a $100 plus a refund of the discrepancy…..haven’t heard anything from the hotel yet !!!!!!
Simon
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

I liked the overall look and feel in the Sheraton although I was supposed to get city view and was instead put on a side wall with the side of a building to look at and a tiny section got a slight view about 12 inches views but the most disappointing thing was I picked the Sheraton because it said it had a pool hot tub and whirlpool, spa and sauna and I know my 84 year old mum loves hot spas but it’s been 25 years since she had her last one so for her 84th birthday I booked a few nights there as she’s never been to Melbourne or been in a plane so To our disappointment there was no hot tub or a whirlpool just a pool and a spa joined together so the temperature of the water was cold and when I first noticed I told reception who told me I get engineer to look at it and when he did apparently he claimed it was 29.5 and there’s no way it was that and more like 19 or 20 then when I said there’s no change and they then said they would contact the engineer again and he claims it now was 32 but there’s no way it was that and just a tad warmer than before so now it was like room water. So obviously mum didn’t go in cause she hates cold water so in the end I asked the front desk if I could get a partial refund as we didn’t get a chance to got
Read More
Gilad
8.0
/10
Reviewed 42 week(s) ago

Hotels.com verified review

The Sheraton Melbourne Hotel is housed in an older building, giving it a charming, slightly dim atmosphere that may not appeal to everyone. Our suite was decent; while it lacked the sheen and modernity of newer hotels, the comfort of the bed was a significant plus for me, which is ultimately what matters most. The hotel's location is fantastic, within walking distance of the city's major attractions, and we only needed to use Uber once when we opted to dine at a restaurant in a more distant neighbourhood. The hotel staff was incredibly courteous and helpful, from the reception to the friendly faces in the breakfast restaurant. I want to give a special shout-out to Amanda, who greeted us warmly every morning during breakfast, making our experience even more enjoyable. The breakfast options were quite good, and my wife and I looked forward to it each day of our five-day stay. Overall, I wholeheartedly recommend the Sheraton Melbourne Hotel to anyone looking for a pleasant stay in Melbourne.
Read More
Megan
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

Bathroom design needed to improve but very clean
Allie
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

Hotel was great! Very walkable to lots of dining, shopping and the Australian Open grounds. Housekeeping did a great job and service was unmatched!
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Others 4 Sheraton Melbourne Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.6
Very Good
From 980 reviews
Cleanliness

9.0

Room Comfort

8.8

Location

8.0

Service and Facilites

9.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Sheraton Melbourne Hotel

Number of reviews per page
20
40
Top reviews
Kenneth
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

We thought the main restaurant at breakfast was NOWHERE NEAR what we would expect at a Sheraton. Perhaps 1 to 2* level. Looked like the staff just rolled up out of bed without any thought of how they should look. Both the make and female staff were mostly ungroomed in appearance. We ordered boiled eggs for one of us and an omelette for myself. The presentation was zero.
Read More
Alice
icon-Business
Business
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Nice and central Great spa and pool
James
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Great location to the top end of town. Property a bit dated
Nicole
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

We loved our stay at the Sheraton; clean, staff were great, comfotable rooms and best buffet breakfast we've ever had. Looking forward to coming back.
Katie
icon-Leisure
Leisure
8.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

excellent location
Anna
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

The staff and service were excellent - there were a couple of hickups but the staff delt with them well.
Saurabh
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Really good property, great location at the east end of the cbd. We had a very comfortable stay. Only feedback would be the indoor pool water bring very cold. Secondly, having options for firmer bedding and pillows would really improve guest experience. The mattress in the room was sagging and wobbly at best and pillows were just too soft.
Read More
Andrew
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Beautiful. Perfect romantic getaway
Debbie
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Was very convenient to stay at.
Karen
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Great property. We normally stay further down Collins Street but due to the F1 we’re unable to stay in our usual hotel. We were pleasantly surprised by the friendly staff, the great food and the comfortable rooms. Also, it was much quieter meaning we had a restful stay. We will certainly be returning to Sheraton Melbourne. LOVED IT!
Read More
Elizabeth
icon-Leisure
Leisure
8.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Lovely room, great staff check in and check out very smooth. Terrible view of building next door with view directly into tradies staff room, that was left with lights on all night, was a little confronting when opening the curtains seeking some natural light in the morning to be caught eye to eye with a fellow in a high vis vest!
Read More
Donna
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Fantastic accommodation and staff
john
10.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

The staff throughout the business were fantastic. In house restaurant food for breakfast and dinner dining was outstanding. No need to eat out if you don't want to. Only let down was quality of the towels in the bathroom. Room itself was a great size as was the bathroom. Great bed and heaps of desk space for working if required. Will definately look to stay here again next time we visit.
Read More
Stuart
6.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

The spa is not hot !!!
Dianne
10.0
/10
Reviewed 39 week(s) ago

Hotels.com verified review

Very comfortable hotel, right in the city centre, near the Parliament building. Staff were excellent. All very professional, friendly and helpful. We had a small problem with our room and it was sorted immediately we made reception staff aware of it. We would definitely stay here again.
George
8.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

The hotel didn’t solve my issue with the charges at the time of checking out…..there should be a $100 plus a refund of the discrepancy…..haven’t heard anything from the hotel yet !!!!!!
Simon
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

I liked the overall look and feel in the Sheraton although I was supposed to get city view and was instead put on a side wall with the side of a building to look at and a tiny section got a slight view about 12 inches views but the most disappointing thing was I picked the Sheraton because it said it had a pool hot tub and whirlpool, spa and sauna and I know my 84 year old mum loves hot spas but it’s been 25 years since she had her last one so for her 84th birthday I booked a few nights there as she’s never been to Melbourne or been in a plane so To our disappointment there was no hot tub or a whirlpool just a pool and a spa joined together so the temperature of the water was cold and when I first noticed I told reception who told me I get engineer to look at it and when he did apparently he claimed it was 29.5 and there’s no way it was that and more like 19 or 20 then when I said there’s no change and they then said they would contact the engineer again and he claims it now was 32 but there’s no way it was that and just a tad warmer than before so now it was like room water. So obviously mum didn’t go in cause she hates cold water so in the end I asked the front desk if I could get a partial refund as we didn’t get a chance to got
Read More
Gilad
8.0
/10
Reviewed 42 week(s) ago

Hotels.com verified review

The Sheraton Melbourne Hotel is housed in an older building, giving it a charming, slightly dim atmosphere that may not appeal to everyone. Our suite was decent; while it lacked the sheen and modernity of newer hotels, the comfort of the bed was a significant plus for me, which is ultimately what matters most. The hotel's location is fantastic, within walking distance of the city's major attractions, and we only needed to use Uber once when we opted to dine at a restaurant in a more distant neighbourhood. The hotel staff was incredibly courteous and helpful, from the reception to the friendly faces in the breakfast restaurant. I want to give a special shout-out to Amanda, who greeted us warmly every morning during breakfast, making our experience even more enjoyable. The breakfast options were quite good, and my wife and I looked forward to it each day of our five-day stay. Overall, I wholeheartedly recommend the Sheraton Melbourne Hotel to anyone looking for a pleasant stay in Melbourne.
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Megan
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

Bathroom design needed to improve but very clean
Allie
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

Hotel was great! Very walkable to lots of dining, shopping and the Australian Open grounds. Housekeeping did a great job and service was unmatched!
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