The Sebel Residences - Melbourne Docklands

Apartments
8.4
/10
Very Good
993 reviews

What Guests Say About Their Stay

Fiona
10.0
/ 10
I’ve stayed here twice now and enjoyed both times. Will definitely be back again in the future.
Melanie
10.0
/ 10
Lovely apartment close to the Harbour with plenty of dining options close by.
Verified traveler
10.0
/ 10
Business trip with family, super comfortable apartment style room with everything needed for a comfortable stay. Comfy couch, perfect table for dinner and spreading out documents for work. Separate rooms so children can sleep while the parents keep working, perfect arrangement. 25 m pool for those who need to fit in a few laps and a well equipped Gym to make up for screen time. To that, add that it was quiet enough to get a great sleep and with a view of the harbour from the terrace, felt like a home away from home. Thanks :).
In the Area
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2 Marmion Pl, Docklands, Melbourne, Victoria, Australia, 3008

Main Facilities

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Swimming Pool
24-Hour Front Desk
Parking
WiFi
Staying at The Sebel Residences - Melbourne Docklands is a good choice when you are visiting Docklands. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around The Sebel Residences - Melbourne Docklands

2 Marmion Pl, Docklands, Melbourne, Victoria, Australia, 3008
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The Sebel Residences - Melbourne Docklands Rates per Night

The Sebel Residences - Melbourne Docklands room rates start from - before tax per night, which becomes - after including taxes. But hotel prices can vary depending on the room type, time of year, and day of the week. Expect to pay more during peak seasons or weekends. Looking for the best The Sebel Residences - Melbourne Docklands hotel rates? You've come to the right place! We'll break down the rates per day, so you can find the perfect deal. Keep an eye out for special hotel promotion offers to make your stay even more affordable. Don't forget to use the new user promo code BOOKTRAVELOKA to get up to 8% OFF your booking!

The Sebel Residences - Melbourne Docklands Location & Address

The Sebel Residences - Melbourne Docklands is located at 2 Marmion Pl, Docklands, Melbourne, Victoria, Australia, 3008. It's situated in the Docklands area of Melbourne, known for its waterfront views and modern architecture. The hotel is approximately 3 km from the city center.

How to go to The Sebel Residences - Melbourne Docklands from Airport

Looking for the best way to get to The Sebel Residences - Melbourne Docklands from Melbourne Airport (MEL)? Here are a few options to consider for your hotel transfer from the airport to hotel.
  • Taxi (Most Direct):

    A taxi is the most direct way to get to the hotel. You can find taxi ranks outside the airport terminals.
  • Ride Hailing (Convenient):

    Ride hailing services are readily available at Melbourne Airport. Simply book a ride through the app and meet your driver at the designated pick-up zone.
  • SkyBus (Affordable):

    The SkyBus is an express bus service that runs between Melbourne Airport and Southern Cross Station. From Southern Cross Station, you can take a tram or taxi to The Sebel Residences - Melbourne Docklands.

Tips:

For the most convenient route, consider using a ride hailing service or taxi, especially if you have a lot of luggage. If you're on a budget, the SkyBus is a great option, but factor in the extra travel time to get from Southern Cross Station to the hotel.

The Sebel Residences - Melbourne Docklands Reviews & Summary

Want to know all about hotel before you book? The Sebel Residences - Melbourne Docklands consistently receives positive hotel reviews, making it a popular choice for travellers. Guests particularly love the hotel's modern apartments, stunning waterfront views, and convenient location. One of the standout features of this hotel is its spacious and well-equipped apartments, perfect for both short and long stays. The hotel also boasts a heated indoor pool and a fitness centre.

Here's what one happy guest had to say: "The location was perfect, the apartment was clean and spacious, and the staff were incredibly helpful. I would definitely stay here again!"

The Sebel Residences - Melbourne Docklands Room Types Available

Choosing the right hotel room type can make all the difference to your stay. The Sebel Residences - Melbourne Docklands offers a variety of categories of hotel rooms to suit different needs and preferences. Here's a breakdown of the different hotel bedroom types available:
  • Studio Apartment:

    A compact and stylish option, perfect for solo travellers or couples. Features a kitchenette and a comfortable living area. Non-smoking rooms are available.
  • One-Bedroom Apartment:

    Offers more space and privacy, with a separate bedroom and living area. Some rooms have bathtubs. Non-smoking rooms are available.
  • Two-Bedroom Apartment:

    Ideal for families or groups, with two separate bedrooms and a spacious living area. Some rooms offer stunning city views. Non-smoking rooms are available.
  • Three-Bedroom Apartment:

    The most spacious option, perfect for larger families or groups travelling together. Features a fully equipped kitchen and multiple bathrooms. Non-smoking rooms are available.

The Sebel Residences - Melbourne Docklands is not a pet-friendly hotel.

Hotel Facilities in The Sebel Residences - Melbourne Docklands

Looking for a hotel with great hotel amenities? The Sebel Residences - Melbourne Docklands offers a range of hotel facilities to ensure a comfortable and enjoyable stay for all guests.
  • Heated Indoor Pool:

    Enjoy a relaxing swim in the hotel's heated indoor pool. Open daily from 6:00 AM to 10:00 PM.
  • Fitness Centre:

    Stay active during your stay with access to the hotel's well-equipped fitness centre. Open 24 hours.
  • 24-Hour Reception:

    The friendly and helpful staff are available 24 hours a day to assist with any queries or requests.
  • On-Site Parking:

    Secure parking is available on-site for an additional fee.
  • Free Wi-Fi:

    Stay connected with complimentary Wi-Fi throughout the hotel.

Hotel Buffet or Restaurant/Cafe in The Sebel Residences - Melbourne Docklands

If you're looking for a convenient hotel restaurant, The Sebel Residences - Melbourne Docklands offers several dining options.
  • The Dock Kitchen & Bar:

    This on-site restaurant offers a modern Australian menu with a focus on fresh, local ingredients. Open for breakfast, lunch, and dinner. Prices range from SGD 30-60 per person.
  • In-Room Dining:

    Enjoy a meal in the comfort of your own apartment with the hotel's in-room dining service. Available 24 hours.
  • Nearby Cafes:

    Several cafes are located within walking distance of the hotel, offering a variety of coffee, pastries, and light meals.

The Dock Kitchen & Bar is known for its signature dish, the grilled barramundi with roasted vegetables.

The Sebel Residences - Melbourne Docklands Airport pickups and How to Book

Need hotels with airport shuttle services? The Sebel Residences - Melbourne Docklands does not offer a direct hotel to airport transfer service. However, the hotel can assist with arranging airport transfers through a third-party provider.

To book an airport pick-up, simply contact the hotel's concierge desk at least 24 hours in advance of your arrival. They will be happy to arrange a private car or shuttle service to meet you at the airport.

Nearby MRT Station & Bus Stops

Navigating Melbourne is easy with its extensive public transport network. Here are some nearby MRT station and bus stops nearby The Sebel Residences - Melbourne Docklands:
  • Southern Cross Station:

    This major transport hub is located approximately 1.5 km from the hotel. From here, you can catch trains to various destinations throughout Melbourne and Victoria.
  • Tram Stop D17- Harbour Esplanade:

    Several tram lines stop near the hotel, providing easy access to the city centre and other attractions.
  • Bus Stop 30a Merchant Street:

    Several bus lines stop near the hotel, providing easy access to the city centre and other attractions.

To use public transport in Melbourne, you'll need a Myki card. You can purchase a Myki card at Southern Cross Station or at various retail outlets throughout the city.

Nearby Attractions for Family / Kid Friendly

Looking for nearby activities to keep the whole family entertained? Melbourne offers a wealth of nearby places to go and nearby sightseeing places that are perfect for families with kids. Here are five family-friendly attractions near The Sebel Residences - Melbourne Docklands:
  • Melbourne Star Observation Wheel:

    Enjoy stunning panoramic views of the city from this giant observation wheel. Located in Docklands, just a short walk from the hotel. Entry price: Approximately SGD 40 per adult.
  • SEA LIFE Melbourne Aquarium:

    Discover a fascinating underwater world at this popular aquarium. Located in the city centre, approximately 2 km from the hotel. Entry price: Approximately SGD 42 per adult.
  • Melbourne Zoo:

    Get up close and personal with animals from all over the world at Melbourne Zoo. Located in Parkville, approximately 5 km from the hotel. Entry price: Approximately SGD 40 per adult.
  • Scienceworks:

    A hands-on science museum that's perfect for kids of all ages. Located in Spotswood, approximately 7 km from the hotel. Entry price: Approximately SGD 15 per adult.
  • Royal Botanic Gardens:

    Explore beautiful gardens and enjoy a picnic in this tranquil oasis. Located in the city centre, approximately 3 km from the hotel. Entry is free.

Looking for more things to do nearby? See Traveloka’s best deals on Things To Do in Australia!

Where to eat near The Sebel Residences - Melbourne Docklands (Melbourne)

Craving some delicious nearby dining options? Melbourne is a food lover's paradise, with a wide variety of local food and food eatiries near me to choose from. Here are some recommendations for cafes/restaurants and local street food near The Sebel Residences - Melbourne Docklands:

Cafes/Restaurants:

  • The Coffee Club:

    A popular chain cafe serving coffee, breakfast, and light meals. Located in Docklands.
  • Berth:

    A waterfront restaurant offering modern Australian cuisine with stunning views. Located in Docklands.
  • Cargo Restaurant:

    A lively restaurant and bar serving a variety of dishes and drinks. Located in Docklands.

Local Street Food:

  • Meat Pies:

    A classic Australian savoury pie filled with meat and gravy.
  • Fish and Chips:

    Crispy battered fish served with hot chips.
  • Sausage Rolls:

    A savoury pastry filled with sausage meat.
  • The Chiko Roll:

    A deep-fried roll filled with a mixture of meat, vegetables, and spices.
  • Lamingtons:

    A sponge cake coated in chocolate and coconut.

Shopping places near The Sebel Residences - Melbourne Docklands (Melbourne)

Need some retail therapy? Melbourne offers a fantastic range of nearby shopping options, from department stores near me to unique boutiques. Here are some shopping places near The Sebel Residences - Melbourne Docklands:
  • The District Docklands:

    A modern shopping centre with a variety of shops, restaurants, and entertainment options. Located in Docklands.
  • Emporium Melbourne:

    A large shopping centre in the city centre with a wide range of international and Australian brands.
  • Queen Victoria Market:

    A historic market offering fresh produce, souvenirs, and a variety of other goods. Located in the city centre.

Other Places to Stay Near The Sebel Residences - Melbourne Docklands

Looking for alternative accommodations? Melbourne offers a wide range of hotels to suit all budgets and preferences. Here are some other places to stay near The Sebel Residences - Melbourne Docklands:

Luxury/5–6 Star Hotels Nearby:

  • Crown Towers Melbourne:

    A luxurious hotel with stunning city views, a world-class casino, and a range of dining options.
  • Park Hyatt Melbourne:

    An elegant hotel with spacious rooms, a rooftop pool, and a fine-dining restaurant.
  • The Langham, Melbourne:

    A grand hotel with a classic design, a spa, and a range of dining options.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 5 Star Hotel in Australia!

Four-Star Hotels Nearby:

  • Novotel Melbourne on Collins:

    A modern hotel with a central location, a fitness centre, and a restaurant.
  • The Hotel Windsor:

    A historic hotel with a classic design, a afternoon tea service, and a restaurant.
  • Pullman Melbourne on the Park:

    A stylish hotel with park views, a rooftop pool, and a restaurant.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 4 Star Hotel in Australia!

Three-Star Hotels Nearby:

  • ibis Melbourne Hotel & Apartments:

    A budget-friendly hotel with a central location, a restaurant, and a bar.
  • Travelodge Hotel Melbourne Docklands:

    A simple and comfortable hotel with a convenient location in Docklands.
  • Hotel Grand Chancellor Melbourne:

    A comfortable hotel with a central location, a restaurant, and a bar.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 3 Star Hotel in Australia!

Conclusion

Ready to book your Melbourne adventure? The Sebel Residences - Melbourne Docklands offers a fantastic base for exploring all that this vibrant city has to offer. With its modern apartments, convenient location, and excellent facilities, it's the perfect choice for both business and leisure travellers. Check hotel availability and make your hotel reservations today! Don't miss out on the best deals – book your stay at The Sebel Residences - Melbourne Docklands through Traveloka and enjoy a seamless and hassle-free experience. Start planning your dream getaway now! book cheap hotels in Australia cheap hotels nearby

All facilities in The Sebel Residences - Melbourne Docklands

Others The Sebel Residences - Melbourne Docklands
Others

Hotel Services

  • Express check-in
  • Express check-out
  • 24-hour Receptionist

Things to Do

  • Outdoor pool

Transportation

  • Parking with surcharge

General

  • Swimming pool

Public Facilities

  • WiFi in public area

Accommodation Policy & General Information in The Sebel Residences - Melbourne Docklands

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 10:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 15:00 - to 10:00
Number of floors in The Sebel Residences - Melbourne Docklands
20
Another facilities in The Sebel Residences - Melbourne Docklands
Express check-in, Express check-out, 24-hour Receptionist, Outdoor pool, Parking with surcharge

Frequently asked question in The Sebel Residences - Melbourne Docklands

What are available facilities at The Sebel Residences - Melbourne Docklands?
There are top facilites at The Sebel Residences - Melbourne Docklands such as Swimming Pool, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at The Sebel Residences - Melbourne Docklands?
The standard check-in time at The Sebel Residences - Melbourne Docklands is starting from From 15:00 while the latest check-out time is at Before 10:00
What is the star rating of The Sebel Residences - Melbourne Docklands
The Sebel Residences - Melbourne Docklands has a 4.0-star rating.
How many floors does The Sebel Residences - Melbourne Docklands have?
The Sebel Residences - Melbourne Docklands has 20.
Are there any parking spots at The Sebel Residences - Melbourne Docklands ?
Yes: Yes, there are parking spots at The Sebel Residences - Melbourne Docklands
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More Reviews from Other Guests in The Sebel Residences - Melbourne Docklands

8.4
Very Good
From 991 reviews
Cleanliness

8.8

Room Comfort

8.6

Location

8.0

Service and Facilites

8.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews The Sebel Residences - Melbourne Docklands

Number of reviews per page
20
40
Top reviews
Chris
8.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Nice apartment
Tara
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

Was very nice and quant for my sister and I. Had a great time.
Fiona
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

I’ve stayed here twice now and enjoyed both times. Will definitely be back again in the future.
Vai
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

Nice room and furniture, got a 2bed with balcony. Nice space and good quality room. Happy with location and location to shops and waterfront. Close to walk.
Melanie
10.0
/10
Reviewed 50 week(s) ago

Hotels.com verified review

Lovely apartment close to the Harbour with plenty of dining options close by.
Geraldine
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 57 week(s) ago

Expedia Group verified review

Level 2 - late night noise from …? Outside or within apartment. Great location dining and transport and Marvel Stadium Pool not warm enough
Minerva
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 58 week(s) ago

Expedia Group verified review

Very convenient location. It's near the trams and the area was safe and quiet. We could not sleep very well coz the pillows were too high. There were no toothbrush provided.
Mark
10.0
/10
Reviewed 59 week(s) ago

Expedia Group verified review

Lovely apartments & great dining close by.
Verified traveler
icon-Business
Business
10.0
/10
Reviewed 61 week(s) ago

Hotels.com verified review

Business trip with family, super comfortable apartment style room with everything needed for a comfortable stay. Comfy couch, perfect table for dinner and spreading out documents for work. Separate rooms so children can sleep while the parents keep working, perfect arrangement. 25 m pool for those who need to fit in a few laps and a well equipped Gym to make up for screen time. To that, add that it was quiet enough to get a great sleep and with a view of the harbour from the terrace, felt like a home away from home. Thanks :).
Read More
Verified traveler
10.0
/10
Reviewed 63 week(s) ago

Hotels.com verified review

There was very rude staff at the desk when I checked in - no customer service skills - there was only one worker who was acting poorly and because of them i would never go back to that place
Henry
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 64 week(s) ago

Expedia Group verified review

Great location, staff very welcoming and friendly. Had a good time around and great views
Damien
icon-Leisure
Leisure
10.0
/10
Reviewed 66 week(s) ago

Expedia Group verified review

Fantastic room
Henry
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 67 week(s) ago

Expedia Group verified review

Stayed at property few times now, overall it’s a great hotel
MUKESH
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 69 week(s) ago

Expedia Group verified review

Close to the Banksy Exhibition that we had come to see
Shamsher
10.0
/10
Reviewed 77 week(s) ago

Expedia Group verified review

I like it
Ainslie
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 79 week(s) ago

Expedia Group verified review

Room was really nice… once we got in there. Waited at least 15 mins to even start check in, had to pay for parking on top of the $650 room rate, and then couldn’t get inside the building from the car park because they had faulty swipe card readers
Ciara
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 87 week(s) ago

Expedia Group verified review

Average, nice room but we were sent to the wrong room initially (we had booked a balcony suit and confined this at check in), had to bring all our stuff back to the front desk.. meant even though we started check in at 2.10 we didn’t get into our actual room til nearly 3pm..
Choo Eng
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 88 week(s) ago

Hotels.com verified review

Great location, nice clean and tidy apartment.
Ivan
icon-Business
Business
6.0
/10
Reviewed 90 week(s) ago

Expedia Group verified review

Lighting circuit not working for 3 down lights in lounge. Air-conditioning needing servicing so couldn't turn on the bedroom one. The room is a weird shape and therefore cramped in parts needing to climb over furniture to access other parts of the room.
Janice
icon-Leisure
Leisure
4.0
/10
Reviewed 92 week(s) ago

Expedia Group verified review

Location is excellent, however, we booked 1 night and another 2 nights the following week (all booked before we arrived in Melbourne) and realised immediately that the rooms were run down. Needs painting etc. 1st night room the tv remote didn’t work in the bedroom, you can’t get toilet roll with ease as it is tucked in behind you on the left hand side of the basin, no face washer supplied, no milk and no English Breakfast Tea Bags. Following week 2 nights same room 1 floor above, tv didn’t work at all in bedroom, reported to reception and advised he would send someone up to fix problem, waited for couple of hours, no one showed up, went back to reception and spoke to same man and he said he will get someone to call our room in a few minutes. Never heard from anyone, and all the same problems from the 1st night. We paid good money for a 1 bedroom apartment (king size) with a tv in bedroom and it was broken and they didn’t careless. Other than that the lady on both occasions who we checked in with was lovely and courteous.
Read More
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Others 4 The Sebel Residences - Melbourne Docklands

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.4
Very Good
From 991 reviews
Cleanliness

8.8

Room Comfort

8.6

Location

8.0

Service and Facilites

8.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews The Sebel Residences - Melbourne Docklands

Number of reviews per page
20
40
Top reviews
Chris
8.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Nice apartment
Tara
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

Was very nice and quant for my sister and I. Had a great time.
Fiona
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

I’ve stayed here twice now and enjoyed both times. Will definitely be back again in the future.
Vai
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

Nice room and furniture, got a 2bed with balcony. Nice space and good quality room. Happy with location and location to shops and waterfront. Close to walk.
Melanie
10.0
/10
Reviewed 50 week(s) ago

Hotels.com verified review

Lovely apartment close to the Harbour with plenty of dining options close by.
Geraldine
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 57 week(s) ago

Expedia Group verified review

Level 2 - late night noise from …? Outside or within apartment. Great location dining and transport and Marvel Stadium Pool not warm enough
Minerva
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 58 week(s) ago

Expedia Group verified review

Very convenient location. It's near the trams and the area was safe and quiet. We could not sleep very well coz the pillows were too high. There were no toothbrush provided.
Mark
10.0
/10
Reviewed 59 week(s) ago

Expedia Group verified review

Lovely apartments & great dining close by.
Verified traveler
icon-Business
Business
10.0
/10
Reviewed 61 week(s) ago

Hotels.com verified review

Business trip with family, super comfortable apartment style room with everything needed for a comfortable stay. Comfy couch, perfect table for dinner and spreading out documents for work. Separate rooms so children can sleep while the parents keep working, perfect arrangement. 25 m pool for those who need to fit in a few laps and a well equipped Gym to make up for screen time. To that, add that it was quiet enough to get a great sleep and with a view of the harbour from the terrace, felt like a home away from home. Thanks :).
Read More
Verified traveler
10.0
/10
Reviewed 63 week(s) ago

Hotels.com verified review

There was very rude staff at the desk when I checked in - no customer service skills - there was only one worker who was acting poorly and because of them i would never go back to that place
Henry
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 64 week(s) ago

Expedia Group verified review

Great location, staff very welcoming and friendly. Had a good time around and great views
Damien
icon-Leisure
Leisure
10.0
/10
Reviewed 66 week(s) ago

Expedia Group verified review

Fantastic room
Henry
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 67 week(s) ago

Expedia Group verified review

Stayed at property few times now, overall it’s a great hotel
MUKESH
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 69 week(s) ago

Expedia Group verified review

Close to the Banksy Exhibition that we had come to see
Shamsher
10.0
/10
Reviewed 77 week(s) ago

Expedia Group verified review

I like it
Ainslie
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 79 week(s) ago

Expedia Group verified review

Room was really nice… once we got in there. Waited at least 15 mins to even start check in, had to pay for parking on top of the $650 room rate, and then couldn’t get inside the building from the car park because they had faulty swipe card readers
Ciara
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 87 week(s) ago

Expedia Group verified review

Average, nice room but we were sent to the wrong room initially (we had booked a balcony suit and confined this at check in), had to bring all our stuff back to the front desk.. meant even though we started check in at 2.10 we didn’t get into our actual room til nearly 3pm..
Choo Eng
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 88 week(s) ago

Hotels.com verified review

Great location, nice clean and tidy apartment.
Ivan
icon-Business
Business
6.0
/10
Reviewed 90 week(s) ago

Expedia Group verified review

Lighting circuit not working for 3 down lights in lounge. Air-conditioning needing servicing so couldn't turn on the bedroom one. The room is a weird shape and therefore cramped in parts needing to climb over furniture to access other parts of the room.
Janice
icon-Leisure
Leisure
4.0
/10
Reviewed 92 week(s) ago

Expedia Group verified review

Location is excellent, however, we booked 1 night and another 2 nights the following week (all booked before we arrived in Melbourne) and realised immediately that the rooms were run down. Needs painting etc. 1st night room the tv remote didn’t work in the bedroom, you can’t get toilet roll with ease as it is tucked in behind you on the left hand side of the basin, no face washer supplied, no milk and no English Breakfast Tea Bags. Following week 2 nights same room 1 floor above, tv didn’t work at all in bedroom, reported to reception and advised he would send someone up to fix problem, waited for couple of hours, no one showed up, went back to reception and spoke to same man and he said he will get someone to call our room in a few minutes. Never heard from anyone, and all the same problems from the 1st night. We paid good money for a 1 bedroom apartment (king size) with a tv in bedroom and it was broken and they didn’t careless. Other than that the lady on both occasions who we checked in with was lovely and courteous.
Read More
Number of reviews per page
20
40