Arthotel ANA Gala

Hotels
7.8
/10
Pleasant
393 reviews

What Guests Say About Their Stay

Zoya
10.0
/ 10
Really loved this hotel. Clean nice room with a fridge and big wardrobe and nice shower and toilet. Really nice decor as well. People were really nice at the front desk and there was free water and juice in the dining area. Close to the metro stop as well.
Judith
10.0
/ 10
Very nice hotel and very nice and helpful staff. Restaurant near the hotel was really good and service was awesome.
Emad
10.0
/ 10
Enjoyed our stay at Arthotel ANA Gala in Vienna. We arrived at the hotel quite late and the hotel out of ours support was already aware of our late arrival and checked us in over the phone. The room was nice and clean. The hotel is a few stops away from the Vienna central and it's close to the D tram link and U6 metro line.
In the Area
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Viriotgasse 5, Gemeindebezirk Alsergrund, Wien Stadt, Vienna, Austria, 1090

Main Facilities

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WiFi
Elevator
Arthotel ANA Gala is located in area / city Alsergrund.
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What's around Arthotel ANA Gala

Viriotgasse 5, Gemeindebezirk Alsergrund, Wien Stadt, Vienna, Austria, 1090
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Location


Arthotel ANA Gala is located in area / city Alsergrund.

About Arthotel ANA Gala

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Arthotel ANA Gala.

With all facilities offered, Arthotel ANA Gala is the right place to stay.

All facilities in Arthotel ANA Gala

Others Arthotel ANA Gala
Others

Hotel Services

  • Laundry service
  • Newspaper in lobby
  • Tours
  • Luggage storage
  • Multilingual staff
  • Concierge

Public Facilities

  • Others
  • Smoke-free area
  • Safety deposit box
  • Coffee/tea in lobby
  • Elevator

Food and Drinks

  • Bar
  • Breakfast
  • Snack bar

General

  • Parking
  • Parking (surcharge)

Kids and Pets

  • Babysitting with surcharge

Connectivity

  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)

Business Facilities

  • Computer station

Accommodation Policy & General Information in Arthotel ANA Gala

Important Note
  • Fee for buffet breakfast: approximately EUR 16 per person
  • Airport shuttle fee: EUR 48 per vehicle (one-way, maximum occupancy 4)
  • Covered self parking fee: EUR 19 per night
  • Early check-in fee: EUR 20 (subject to availability)
  • Late check-out fee: EUR 30 (subject to availability)
  • Rollaway bed fee: EUR 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts major credit cards, debit cards, and cash
  • Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Arthotel ANA Gala
45
Number of floors in Arthotel ANA Gala
5
Another facilities in Arthotel ANA Gala
Laundry service, Newspaper in lobby, Tours, Luggage storage, Multilingual staff

Frequently asked question in Arthotel ANA Gala

What are available facilities at Arthotel ANA Gala?
There are top facilites at Arthotel ANA Gala such as WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Arthotel ANA Gala?
The standard check-in time at Arthotel ANA Gala is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Arthotel ANA Gala provide breakfast?
Yes, Arthotel ANA Gala provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Arthotel ANA Gala
Arthotel ANA Gala has a 3.0-star rating.
How many floors does Arthotel ANA Gala have?
Arthotel ANA Gala has 5.
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More Reviews from Other Guests in Arthotel ANA Gala

7.8
Pleasant
From 393 reviews
Cleanliness

8.2

Room Comfort

8.2

Location

8.4

Service and Facilites

8.2

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Traveler Reviews Arthotel ANA Gala

Number of reviews per page
20
40
Top reviews
Tobias
icon-Business
Business
2.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Apart from the friendly front desk employee, there was nothing positive about this hotel. The room was filthy, dust in the wardrobe, Windows have not been cleaned in month, carpet you don't want to step on, a broken picture with glass sticking out, non functioning AC and Safe and Minibar Terrible
james
8.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Clean and tidy. Concierge was very helpful and welcoming.
Kwang Jo
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Staff were kind, and the location was very good for easy access to transportation. However, the facility was a bit outdated, especially the air-conditioning. It does have air conditioning, but it didn't quite work well enough. I had to keep the windows open with two extra fans even when 'airconditio' was at full blast. Avoid the facility during hot weather.
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Zoya
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Really loved this hotel. Clean nice room with a fridge and big wardrobe and nice shower and toilet. Really nice decor as well. People were really nice at the front desk and there was free water and juice in the dining area. Close to the metro stop as well.
George
icon-Business
Business
6.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

poor hospitality at check in, minimal information, unfriendly greeting. The stay improved to average after this point.
Luis
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Worst experience of my trip. The room was old and dirty, the carpet had stains and dust. The toilet was disgusting. The worst part was the AC, which didn’t work, and it was 90F outside. We complained to the front desk and they told us the AC was old, and we could try other rooms. We checked 2, which were as hot as ours, so It didn’t make a difference. We saw similar complaints from last year, so I guess maintenance is not a priority to this hotel. There was a strong cigarette smell as well. I will not stay here again for sure.
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Lilly
4.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

I booked the hotel because it stated it has parking. When I got there the unfriendly desk man said I can't use their parking (no idea why) and that i need to park in the public garage at the station. He also didn't let me unload my bags, so I had to walk with my bags 10 back to the hotel. It states that the desk is open until 11pm and when I got back at 8:30 nobody was there, door was locked, and I had no code to get in and nobody answered the phone. I put the no disturb sign out because I didn't want service and when I returned from my day trip the cleaner was in there anyway and move my belongings around. The hotel smells a bit moldy and would need some updated. would not recommend this place since it doesn't reflect anything of this beautiful city.
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Verified traveler
8.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

Cute art deco hotel. If you're looking for an affordable hotel I would recommend this one. PROS: near subway and grocery, clean, nice breakfast, quiet rooms- walls are not paper thin like a lot of European hotels, you can leave your bags at the front desk after checkout if you want to explore the rest of the day before your flight, staff was very nice. CONS- their idea of airport transfer is calling a taxi for you. It costs €55. They will not answer the phone if you try to call before your stay. You need a passcode to get in after hours but they don't tell you that when you check in. All the hallways smelled like cigarette smoke, however, my room did not smell like smoke The mattress was pretty hard. I never like carpet in rooms because you never know how dirty it really is. I stayed at a time of year when I didn't need heating or air conditioning, so I really can't say anything about those either way.
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James
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Had a great stay here. Hotel may be slightly outdated but served its purpose and was convenient to travel into the city.
Simon Paul
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Quiet and clean, courteous staff. Location is out of the centre but trams run so close to it and they are cheap. Supermarkets close too. It is what it is, doesn’t try to be the ritz so don’t expect that. Good place
Amanda
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 50 week(s) ago

Expedia Group verified review

Run down, didnt receive amenities advertised, unfriendly staff.
Reka
6.0
/10
Reviewed 52 week(s) ago

Expedia Group verified review

It was adequate. Nothing fancy. I was greeted by a guy that clearly didn't aspire to be in this line of work at this stage in his life. To be sure, I was early, so i just left my luggage there and went off, I ended up checking in much later, by a much nicer guy. Breakfast was adequate, too, coffee left much to be desired.
Janette
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 60 week(s) ago

Expedia Group verified review

Breakfast was awesome. Breakfast staff awesome. Carpets were hoovered but could do with a deep clean. Beds changed regularly, bins emptied every day. Towels clean and changed when needed. Plenty of loo roll. There was a kettle in the room, but nespresso coffee pods ... ? and, no tea, no sugar and no cups. Little things like wardrobe door handles need fixing.Some of the reception staff seemed grumpy, others couldnt be more helpfull. Tram and train within walking distance. Eateries, supermarket, chemist all within walking distance.
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Debra
10.0
/10
Reviewed 63 week(s) ago

Expedia Group verified review

Nice place
Xuehe
icon-Business
Business
6.0
/10
Reviewed 64 week(s) ago

Expedia Group verified review

nice and friendly staff. But the hotel doesn't look as modern & fresh as in the photos. Facilities are old. Even the door was completely locked from inside the room, it still could be opened from outside with the key. A janitor broke in when I was in the room, right after check-in! No service tag. There is a safety box in the room, but not usable.
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James
icon-Leisure
Leisure
10.0
/10
Reviewed 65 week(s) ago

Expedia Group verified review

Very friendly staff and close to attractions
Sandra
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 67 week(s) ago

Expedia Group verified review

Céntrico, pero no tenían parking, que estaba incluido en la recervacion.
Amir
icon-Leisure with Children
Leisure with Children
4.0
/10
Reviewed 67 week(s) ago

Expedia Group verified review

Air conditioning did not work before us and I am sure after us too. NO
VASYL
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 67 week(s) ago

Expedia Group verified review

AC not working for 2 nights when temperature was over 35 celsius
David Paul John Thomas
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 68 week(s) ago

Expedia Group verified review

Nothing wrong with the room just a little dated. Breakfast was a good buffet with enough to set you up for the day. Staff were friendly. Cant complain for the price.
Number of reviews per page
20
40

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Others 4 Arthotel ANA Gala

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
7.8
Pleasant
From 393 reviews
Cleanliness

8.2

Room Comfort

8.2

Location

8.4

Service and Facilites

8.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Arthotel ANA Gala

Number of reviews per page
20
40
Top reviews
Tobias
icon-Business
Business
2.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Apart from the friendly front desk employee, there was nothing positive about this hotel. The room was filthy, dust in the wardrobe, Windows have not been cleaned in month, carpet you don't want to step on, a broken picture with glass sticking out, non functioning AC and Safe and Minibar Terrible
james
8.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Clean and tidy. Concierge was very helpful and welcoming.
Kwang Jo
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Staff were kind, and the location was very good for easy access to transportation. However, the facility was a bit outdated, especially the air-conditioning. It does have air conditioning, but it didn't quite work well enough. I had to keep the windows open with two extra fans even when 'airconditio' was at full blast. Avoid the facility during hot weather.
Read More
Zoya
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Really loved this hotel. Clean nice room with a fridge and big wardrobe and nice shower and toilet. Really nice decor as well. People were really nice at the front desk and there was free water and juice in the dining area. Close to the metro stop as well.
George
icon-Business
Business
6.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

poor hospitality at check in, minimal information, unfriendly greeting. The stay improved to average after this point.
Luis
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Worst experience of my trip. The room was old and dirty, the carpet had stains and dust. The toilet was disgusting. The worst part was the AC, which didn’t work, and it was 90F outside. We complained to the front desk and they told us the AC was old, and we could try other rooms. We checked 2, which were as hot as ours, so It didn’t make a difference. We saw similar complaints from last year, so I guess maintenance is not a priority to this hotel. There was a strong cigarette smell as well. I will not stay here again for sure.
Read More
Lilly
4.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

I booked the hotel because it stated it has parking. When I got there the unfriendly desk man said I can't use their parking (no idea why) and that i need to park in the public garage at the station. He also didn't let me unload my bags, so I had to walk with my bags 10 back to the hotel. It states that the desk is open until 11pm and when I got back at 8:30 nobody was there, door was locked, and I had no code to get in and nobody answered the phone. I put the no disturb sign out because I didn't want service and when I returned from my day trip the cleaner was in there anyway and move my belongings around. The hotel smells a bit moldy and would need some updated. would not recommend this place since it doesn't reflect anything of this beautiful city.
Read More
Verified traveler
8.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

Cute art deco hotel. If you're looking for an affordable hotel I would recommend this one. PROS: near subway and grocery, clean, nice breakfast, quiet rooms- walls are not paper thin like a lot of European hotels, you can leave your bags at the front desk after checkout if you want to explore the rest of the day before your flight, staff was very nice. CONS- their idea of airport transfer is calling a taxi for you. It costs €55. They will not answer the phone if you try to call before your stay. You need a passcode to get in after hours but they don't tell you that when you check in. All the hallways smelled like cigarette smoke, however, my room did not smell like smoke The mattress was pretty hard. I never like carpet in rooms because you never know how dirty it really is. I stayed at a time of year when I didn't need heating or air conditioning, so I really can't say anything about those either way.
Read More
James
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Had a great stay here. Hotel may be slightly outdated but served its purpose and was convenient to travel into the city.
Simon Paul
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Quiet and clean, courteous staff. Location is out of the centre but trams run so close to it and they are cheap. Supermarkets close too. It is what it is, doesn’t try to be the ritz so don’t expect that. Good place
Amanda
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 50 week(s) ago

Expedia Group verified review

Run down, didnt receive amenities advertised, unfriendly staff.
Reka
6.0
/10
Reviewed 52 week(s) ago

Expedia Group verified review

It was adequate. Nothing fancy. I was greeted by a guy that clearly didn't aspire to be in this line of work at this stage in his life. To be sure, I was early, so i just left my luggage there and went off, I ended up checking in much later, by a much nicer guy. Breakfast was adequate, too, coffee left much to be desired.
Janette
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 60 week(s) ago

Expedia Group verified review

Breakfast was awesome. Breakfast staff awesome. Carpets were hoovered but could do with a deep clean. Beds changed regularly, bins emptied every day. Towels clean and changed when needed. Plenty of loo roll. There was a kettle in the room, but nespresso coffee pods ... ? and, no tea, no sugar and no cups. Little things like wardrobe door handles need fixing.Some of the reception staff seemed grumpy, others couldnt be more helpfull. Tram and train within walking distance. Eateries, supermarket, chemist all within walking distance.
Read More
Debra
10.0
/10
Reviewed 63 week(s) ago

Expedia Group verified review

Nice place
Xuehe
icon-Business
Business
6.0
/10
Reviewed 64 week(s) ago

Expedia Group verified review

nice and friendly staff. But the hotel doesn't look as modern & fresh as in the photos. Facilities are old. Even the door was completely locked from inside the room, it still could be opened from outside with the key. A janitor broke in when I was in the room, right after check-in! No service tag. There is a safety box in the room, but not usable.
Read More
James
icon-Leisure
Leisure
10.0
/10
Reviewed 65 week(s) ago

Expedia Group verified review

Very friendly staff and close to attractions
Sandra
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 67 week(s) ago

Expedia Group verified review

Céntrico, pero no tenían parking, que estaba incluido en la recervacion.
Amir
icon-Leisure with Children
Leisure with Children
4.0
/10
Reviewed 67 week(s) ago

Expedia Group verified review

Air conditioning did not work before us and I am sure after us too. NO
VASYL
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 67 week(s) ago

Expedia Group verified review

AC not working for 2 nights when temperature was over 35 celsius
David Paul John Thomas
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 68 week(s) ago

Expedia Group verified review

Nothing wrong with the room just a little dated. Breakfast was a good buffet with enough to set you up for the day. Staff were friendly. Cant complain for the price.
Number of reviews per page
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