Leonardo Hotel Antwerp

Clean and good standard, staff was helpful and really close to the central station.

Hotellet var ok

Clean room

Jjjhh

Very noisy during the change ....I mean very noisy...Doors constantly slamming....Staff and customers constantly slamming the doors .

Rooms are not made up everyday. Fine. I requested my room to be made up and it wasn't. Poor service.

X

Comfortable and friendly hotel right next to Antwerp station. I recommend it highly.

Excellent location and hotel. Very nice personnel. Thank you. We really enjoyed our stay.

A two day visit to Antwerp which is a lovely, vibrant city. The Leonardo Antwerp was directly across the street from the Central Station making it very convenient. I was able to check in early . Every staff member I encountered was pleasant, friendly and helpful. Breakfast was incredible . I will stay here again.

Staff was very accommodating. Due to noise level first assigned room the kindly provided another more agreeable room

We stayed in a studio with our 2 children which worked really well for a family as it’s a duplex so we all had our own space but stayed together. The hotel was lovely and clean, very comfortable and the breakfast was fabulous! The staff were very friendly and helpful right throughout our stay and the location is great. We would definitely recommend this hotel. Thank you for a wonderful stay.

Clean room and the stuff also

Good hotel not far from central Antwerp and literally opposite the zoo. Good room size and was clean and staff friendly.

Super easy to stay here as it is right next to the train station. I was traveling solo and booked a single bed room which was more affordable as well.

A part une pièce ou il n'y a as de chauffage, tout va bien

Very central location. Breakfast excellent. Room very clean but a bit small. Loud noises of running water at all hours whenever anybody in the rooms above yours flushes a toilet or takes a shower. Room a bit too hot for me and heating control refused to switch on. Room door security bolt would not lock. Good value for the price.

Friendly and helpful staff. Will come back again.

Yea

What a joke of a hotel. 1. At check-in, the receptionist smugly told us he was giving us a “good room with a patio” — as though he was doing us a huge favor. Reality check: we had already booked that room. Don’t try to pass off what we paid for as some sort of upgrade. 2. The patio door was broken the moment we arrived. Instead of treating it as a problem, the receptionist shrugged it off and said it was “ok.” Ok? The patio is shared with another room — meaning anyone could have walked straight into ours. Only after we insisted, and after an unreasonably long wait, did someone reluctantly come to deal with it. Absolutely unacceptable when it comes to guest safety. 3. When we asked for a simple hot water flask and toothbrush, the response at reception was: “you have a lot of requests huh?” Excuse me? Asking for basic amenities now counts as “a lot of requests”? This is hospitality at its laziest and most unprofessional. The attitude of the male reception staff was consistently rude, dismissive, and downright unwelcoming. If this is the hotel’s idea of service, they desperately need training — or new staff altogether. Honestly, this place couldn’t even meet the standards of a budget motel, let alone a European hotel. If you’re considering staying here, do yourself a favor: look elsewhere unless you enjoy being treated like an inconvenience instead of a guest.