New Hotel Charlemagne

Hotels
7.6
/10
Pleasant
965 reviews

What Guests Say About Their Stay

Jennifer
10.0
/ 10
Perfect, charming hotel. It was a very convenient location for us - close to my office near the European Commission and easy for my husband to get to the main tourist areas in the city by metro. The bed was very comfortable and the hotel was clean and well maintained. We checked in very late in the middle of the night and the front desk staff member who checked us in was incredibly kind and moved us through the process swiftly. He gave such a warm welcome to two weary travelers - we were very grateful. We will definitely stay again if we’re ever in Brussels.
Zalán
10.0
/ 10
A surprisingly nice and well-equipped place in the European District, with lots of great dining options nearby.
Paulo Vitor
10.0
/ 10
Bom hotel próximo a uma estação de metrô. Em 25 minutos andando é possível chegar no centro de Bruxelas. Garagem gratuita e coberta. Cama confortável e quarto relativamente espaçoso.
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In the Area
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Boulevard Charlemagne 25-27, Arrondissement Brussel-Hoofdstad, Schaarbeek, City of Brussels, Belgium, 1000

Main Facilities

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Restaurant
24-Hour Front Desk
WiFi
Elevator
New Hotel Charlemagne is located in area / city Schaerbeek. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around New Hotel Charlemagne

Boulevard Charlemagne 25-27, Arrondissement Brussel-Hoofdstad, Schaarbeek, City of Brussels, Belgium, 1000
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Discover More About New Hotel Charlemagne

Location


New Hotel Charlemagne is located in area / city Schaerbeek.

About New Hotel Charlemagne

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Enjoy luxurious treats and incomparable experience by staying at New Hotel Charlemagne.

All facilities in New Hotel Charlemagne

Others New Hotel Charlemagne
Others

Hotel Services

  • Laundry service
  • Luggage storage
  • Express check-out
  • 24-hour Receptionist
  • Tours

Public Facilities

  • Others
  • Smoke-free area
  • Safety deposit box
  • Elevator

Business Facilities

  • Meeting facilities
  • Meeting rooms
  • Business center
  • Computer station

General

  • Parking
  • Banquet
  • Parking (surcharge)

Food and Drinks

  • Breakfast
  • Bar

Connectivity

  • Free WiFi

Accommodation Policy & General Information in New Hotel Charlemagne

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Fee for buffet breakfast: approximately EUR 22 per person
  • Covered self parking fee: EUR 30 per day
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: EUR 100 per accommodation, per stay
  • A tax is imposed by the city: EUR 4.24 per room, per night
  • A damage deposit of EUR 100 will be collected before check-in.

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
  • Guests must contact this property in advance to reserve onsite parking
  • This property accepts credit cards; cash is not accepted
  • Cashless transactions are available
  • Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Front desk staff will greet guests on arrival at the property.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
15:00 - 00:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 00:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at New Hotel Charlemagne
68
Number of floors in New Hotel Charlemagne
9
Another facilities in New Hotel Charlemagne
Laundry service, Luggage storage, Express check-out, 24-hour Receptionist, Tours

Frequently asked question in New Hotel Charlemagne

What are available facilities at New Hotel Charlemagne?
There are top facilites at New Hotel Charlemagne such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at New Hotel Charlemagne?
The standard check-in time at New Hotel Charlemagne is starting from 15:00 - 00:00 while the latest check-out time is at Before 12:00
Does New Hotel Charlemagne provide breakfast?
Yes, New Hotel Charlemagne provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of New Hotel Charlemagne
New Hotel Charlemagne has a 4.0-star rating.
How many floors does New Hotel Charlemagne have?
New Hotel Charlemagne has 9.
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More Reviews from Other Guests in New Hotel Charlemagne

Overall Ratings & Reviews New Hotel Charlemagne

Traveloka (2)
Other sources (963)
7.6
Pleasant
From 963 reviews
Cleanliness

8.0

Room Comfort

7.6

Location

8.4

Service and Facilites

7.6

Sort by
Most Relevant
Preferences
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Traveler Reviews New Hotel Charlemagne

Number of reviews per page
20
40
Top reviews
Verified traveler
6.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Best thing that can be said about this hotel is the lcoation if you want to stay right in the heart of the EU District. Other than that, it is an old hotel that needs to be refurbished. Rooms are small. Breakfast is decent, but not a five star luxury buffet!
Nisheeth
icon-Business
Business
8.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

It was okay but a/c and internet was not working
Sandra
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 33 week(s) ago

Hotels.com verified review

The hotel staff were very friendly and helpful. It was close to a metro station and the area was quiet. The hotel itself is clean but the room were were in needed a little renovation. However it was fine.
Verified traveler
icon-Business
Business
8.0
/10
Reviewed 33 week(s) ago

Hotels.com verified review

The hotel itself is really nice. Exceptionally close to the EC buildings, and with small supermarkets and restaurants all within 1 minute walking distance. The ambience inside the hotel is exquisite. It is calm, dimly lit, and with a wonderful aroma in the lobby area. I cannot comment on breakfast, as i did not have it. The room was clean, and well provisioned, with very friendly cleaning staff. The room also has some nice art, and beautiful pictures of exquisite automobiles. In my room were photos of ~€10 million euros worth of classic car. Lovely, if you appreciate this, as you do not get to see these cars outside of books and museums, normally. The only comment i have is that on one evening, i asked the front desk to print me 12 pages of black and white A4, which I needed for work the next morning. I offered to pay for this service, of course. They refused, and said i should go into the city centre (three stops on the metro). I was quite surprised by this. I then asked the next morning (with a different front desk operator) and, of course, they did it free of charge, and with a smile. This was quite surprising!
Read More
Martin
icon-Leisure
Leisure
4.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Property was tired and out of date and staff when leaving was very unhelpful and told me that I should have done the check out the night before despite me having told staff that I was cutting my stay short by a day and providing all paperwork and credit card when requested at check in. I do not think.i will be returning.
Claus
6.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Not especially good
Jennifer
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 68 week(s) ago

Expedia Group verified review

Good location.
Jennifer
10.0
/10
Reviewed 70 week(s) ago

Hotels.com verified review

Perfect, charming hotel. It was a very convenient location for us - close to my office near the European Commission and easy for my husband to get to the main tourist areas in the city by metro. The bed was very comfortable and the hotel was clean and well maintained. We checked in very late in the middle of the night and the front desk staff member who checked us in was incredibly kind and moved us through the process swiftly. He gave such a warm welcome to two weary travelers - we were very grateful. We will definitely stay again if we’re ever in Brussels.
Read More
Mohan Ramesh
10.0
/10
Reviewed 78 week(s) ago

Hotels.com verified review

So convenient for work with EU.
Zalán
icon-Business
Business
10.0
/10
Reviewed 81 week(s) ago

Expedia Group verified review

A surprisingly nice and well-equipped place in the European District, with lots of great dining options nearby.
Verified traveler
icon-Business
Business
8.0
/10
Reviewed 81 week(s) ago

Hotels.com verified review

Service was very good, the reception staff are very professional and breakfast excellent. However, my room was in need or a refit. The bathroom basin was cracked in several places and the carpet, although clean, was very worn, as were most of the furnishings. Not a 4 star, more like three and not worth the 4 star premium price.
Glen
icon-Business
Business
8.0
/10
Reviewed 107 week(s) ago

Hotels.com verified review

Ok and clean, dated rooms and very poor selection for breakfast.
ANTOINE
6.0
/10
Reviewed 116 week(s) ago

Hotels.com verified review

Very disappointing 4star hotel. It looks like a cheap 3star hotel. No hote amenities (no shampoo, no hair conditioner, just liquid soap and that's it). AirCon was not working. Avoid !
Eric
icon-Business
Business
4.0
/10
Reviewed 129 week(s) ago

Hotels.com verified review

Booked a City room, with air conditioning (32c outside on that week) but upon arrival was told it was only a regular room without air conditioning! Tried to sleep with window open but noises made it impossible for me to sleep, which was the point of the hotel!
Paulo Vitor
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 138 week(s) ago

Hotels.com verified review

Bom hotel próximo a uma estação de metrô. Em 25 minutos andando é possível chegar no centro de Bruxelas. Garagem gratuita e coberta. Cama confortável e quarto relativamente espaçoso.
Bradley
icon-Business
Business
10.0
/10
Reviewed 175 week(s) ago

Hotels.com verified review

Great location. Very friendly staff.
John
icon-Business
Business
2.0
/10
Reviewed 176 week(s) ago

Hotels.com verified review

Firstly at check in the receptionist called Denis never acknowledged me just took my passport without even hello or welcome. On the website I have booked a city room which clearly stated I had air-conditioning. When I got to the room alas there was no air-conditioning so when I went back down to reception I was told that I would have to pay €25 extra for air conditioning With matter of fact attitude. Unbelievable extortion
Read More
Verified traveler
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 176 week(s) ago

Hotels.com verified review

It was more than I expected. Very comfortable bed. Even the baby cot was nice, comfortable and clean.
Erick
10.0
/10
Reviewed 180 week(s) ago

Hotels.com verified review

I Really Love it 😊 very nice, very clean and smells fresh, cozy beautiful room and accessible to the city center and transportation.
Jayant
icon-Leisure with Children
Leisure with Children
6.0
/10
Reviewed 180 week(s) ago

Expedia Group verified review

Its like normal hotel,nothing special
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Others 4 New Hotel Charlemagne

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews New Hotel Charlemagne

Traveloka (2)
Other sources (963)
7.6
Pleasant
From 963 reviews
Cleanliness

8.0

Room Comfort

7.6

Location

8.4

Service and Facilites

7.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews New Hotel Charlemagne

Number of reviews per page
20
40
Top reviews
Verified traveler
6.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Best thing that can be said about this hotel is the lcoation if you want to stay right in the heart of the EU District. Other than that, it is an old hotel that needs to be refurbished. Rooms are small. Breakfast is decent, but not a five star luxury buffet!
Nisheeth
icon-Business
Business
8.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

It was okay but a/c and internet was not working
Sandra
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 33 week(s) ago

Hotels.com verified review

The hotel staff were very friendly and helpful. It was close to a metro station and the area was quiet. The hotel itself is clean but the room were were in needed a little renovation. However it was fine.
Verified traveler
icon-Business
Business
8.0
/10
Reviewed 33 week(s) ago

Hotels.com verified review

The hotel itself is really nice. Exceptionally close to the EC buildings, and with small supermarkets and restaurants all within 1 minute walking distance. The ambience inside the hotel is exquisite. It is calm, dimly lit, and with a wonderful aroma in the lobby area. I cannot comment on breakfast, as i did not have it. The room was clean, and well provisioned, with very friendly cleaning staff. The room also has some nice art, and beautiful pictures of exquisite automobiles. In my room were photos of ~€10 million euros worth of classic car. Lovely, if you appreciate this, as you do not get to see these cars outside of books and museums, normally. The only comment i have is that on one evening, i asked the front desk to print me 12 pages of black and white A4, which I needed for work the next morning. I offered to pay for this service, of course. They refused, and said i should go into the city centre (three stops on the metro). I was quite surprised by this. I then asked the next morning (with a different front desk operator) and, of course, they did it free of charge, and with a smile. This was quite surprising!
Read More
Martin
icon-Leisure
Leisure
4.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Property was tired and out of date and staff when leaving was very unhelpful and told me that I should have done the check out the night before despite me having told staff that I was cutting my stay short by a day and providing all paperwork and credit card when requested at check in. I do not think.i will be returning.
Claus
6.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Not especially good
Jennifer
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 68 week(s) ago

Expedia Group verified review

Good location.
Jennifer
10.0
/10
Reviewed 70 week(s) ago

Hotels.com verified review

Perfect, charming hotel. It was a very convenient location for us - close to my office near the European Commission and easy for my husband to get to the main tourist areas in the city by metro. The bed was very comfortable and the hotel was clean and well maintained. We checked in very late in the middle of the night and the front desk staff member who checked us in was incredibly kind and moved us through the process swiftly. He gave such a warm welcome to two weary travelers - we were very grateful. We will definitely stay again if we’re ever in Brussels.
Read More
Mohan Ramesh
10.0
/10
Reviewed 78 week(s) ago

Hotels.com verified review

So convenient for work with EU.
Zalán
icon-Business
Business
10.0
/10
Reviewed 81 week(s) ago

Expedia Group verified review

A surprisingly nice and well-equipped place in the European District, with lots of great dining options nearby.
Verified traveler
icon-Business
Business
8.0
/10
Reviewed 81 week(s) ago

Hotels.com verified review

Service was very good, the reception staff are very professional and breakfast excellent. However, my room was in need or a refit. The bathroom basin was cracked in several places and the carpet, although clean, was very worn, as were most of the furnishings. Not a 4 star, more like three and not worth the 4 star premium price.
Glen
icon-Business
Business
8.0
/10
Reviewed 107 week(s) ago

Hotels.com verified review

Ok and clean, dated rooms and very poor selection for breakfast.
ANTOINE
6.0
/10
Reviewed 116 week(s) ago

Hotels.com verified review

Very disappointing 4star hotel. It looks like a cheap 3star hotel. No hote amenities (no shampoo, no hair conditioner, just liquid soap and that's it). AirCon was not working. Avoid !
Eric
icon-Business
Business
4.0
/10
Reviewed 129 week(s) ago

Hotels.com verified review

Booked a City room, with air conditioning (32c outside on that week) but upon arrival was told it was only a regular room without air conditioning! Tried to sleep with window open but noises made it impossible for me to sleep, which was the point of the hotel!
Paulo Vitor
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 138 week(s) ago

Hotels.com verified review

Bom hotel próximo a uma estação de metrô. Em 25 minutos andando é possível chegar no centro de Bruxelas. Garagem gratuita e coberta. Cama confortável e quarto relativamente espaçoso.
Bradley
icon-Business
Business
10.0
/10
Reviewed 175 week(s) ago

Hotels.com verified review

Great location. Very friendly staff.
John
icon-Business
Business
2.0
/10
Reviewed 176 week(s) ago

Hotels.com verified review

Firstly at check in the receptionist called Denis never acknowledged me just took my passport without even hello or welcome. On the website I have booked a city room which clearly stated I had air-conditioning. When I got to the room alas there was no air-conditioning so when I went back down to reception I was told that I would have to pay €25 extra for air conditioning With matter of fact attitude. Unbelievable extortion
Read More
Verified traveler
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 176 week(s) ago

Hotels.com verified review

It was more than I expected. Very comfortable bed. Even the baby cot was nice, comfortable and clean.
Erick
10.0
/10
Reviewed 180 week(s) ago

Hotels.com verified review

I Really Love it 😊 very nice, very clean and smells fresh, cozy beautiful room and accessible to the city center and transportation.
Jayant
icon-Leisure with Children
Leisure with Children
6.0
/10
Reviewed 180 week(s) ago

Expedia Group verified review

Its like normal hotel,nothing special
Number of reviews per page
20
40