What do past guests say about Hecco Deluxe Hotel?

Hecco Deluxe Hotel is well-known for its Location, Service and Facilites, Cleanliness, as reviewed by verified Traveloka guests.

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Hecco Deluxe Hotel

Name: Hecco Deluxe Hotel
Address: Ferhadija 2, Medrese 1, Stari Grad Sarajevo, Sarajevo, Federation of Bosnia and Herzegovina, Bosnia and Herzegovina, 71 000, Ferhadija 2, Federation of Bosnia and Herzegovina, 71 000, Bosnia and Herzegovina
Rating: 7.8

Hotels

7.8

/10

Pleasant

117 reviews

What Guests Say About Their Stay

Fatima

10.0

/ 10

Wonderful location and great staff. Cafe was lovely. Be prepared for a lot of stairs.

Nathaniel

10.0

/ 10

A fantastic location in Sarajevo with stunning views across the city. Would recommend this hotel for anyone who is looking to stay in Sarajevo, whether it be their first time or not. Lots to do in the area outside the hotel with many bars and restaurants offering an authentic Bosnian experience. Thank you for a great stay!

Kevin

10.0

/ 10

Extremely beautiful hotel and I’m on the 12th floor with panoramic views of the city. It’s one of the nicest hotels I’ve stayed in so far and I would recommend it for anyone. The location is incredible and very centrally located. And I love Sarajevo and it’s been a great experience!

In the Area

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Ferhadija 2, Medrese 1, Stari Grad Sarajevo, Sarajevo, Federation of Bosnia and Herzegovina, Bosnia and Herzegovina, 71 000

Main Facilities

Restaurant

24-Hour Front Desk

WiFi

Elevator

Hecco Deluxe Hotel is a hotel is located at Stari Grad, Sarajevo. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

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What's around Hecco Deluxe Hotel

Ferhadija 2, Medrese 1, Stari Grad Sarajevo, Sarajevo, Federation of Bosnia and Herzegovina, Bosnia and Herzegovina, 71 000

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Discover More About Hecco Deluxe Hotel

Location

Hecco Deluxe Hotel is a hotel is located at Stari Grad, Sarajevo.

About Hecco Deluxe Hotel

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Hecco Deluxe Hotel exclusively for you.

Get precious and unforgettable moment during your stay at Hecco Deluxe Hotel.

All facilities in Hecco Deluxe Hotel

Others

Hotel Services

Laundry service
Express check-in
Tours
Luggage storage
Express check-out
Multilingual staff
24-hour Receptionist
Concierge

Things to Do

Wine release events
Wine tasting room
Shops
Winery tours

Public Facilities

Others
Restaurant
Safety deposit box
Elevator

General

Smoking area
Rooftop terrace
Terrace

Food and Drinks

Transportation

Area shuttle with surcharge

Connectivity

Free WiFi

Shuttle Service

Airport transfer (surcharge)

Nearby Facilities

ATM/Banking

Accommodation Policy & General Information in Hecco Deluxe Hotel

Important Note

Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Airport shuttle fee: EUR 10 per person (one-way)
Rollaway bed fee: EUR 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
A tax is imposed by the city: From 1 January - 5 January, EUR 2.05 per person, per night
A tax is imposed by the city: From 6 January - 30 June, EUR 1.53 per person, per night
A tax is imposed by the city: From 1 July - 31 August, EUR 2.05 per person, per night
A tax is imposed by the city: From 1 September - 24 December, EUR 1.53 per person, per night
A tax is imposed by the city: From 25 December - 31 December, EUR 2.05 per person, per night

We have included all charges provided to us by the property.

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, window guards, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Check-in/Check-out Time

Check-in:

14:00 - 00:00

Check-out:

Before 11:00

Hotel policy is not yet available.

General Information

Popular Facilities	Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time	From 14:00 - 00:00 - to 11:00
Available rooms at Hecco Deluxe Hotel	15
Number of floors in Hecco Deluxe Hotel	4
Another facilities in Hecco Deluxe Hotel	Laundry service, Express check-in, Tours, Luggage storage, Express check-out

Frequently asked question in Hecco Deluxe Hotel

What are available facilities at Hecco Deluxe Hotel?

There are top facilites at Hecco Deluxe Hotel such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)

What is normal check-in & check-out time at Hecco Deluxe Hotel?

The standard check-in time at Hecco Deluxe Hotel is starting from 14:00 - 00:00 while the latest check-out time is at Before 11:00

What is the star rating of Hecco Deluxe Hotel

Hecco Deluxe Hotel has a 4.0-star rating.

How many floors does Hecco Deluxe Hotel have?

Hecco Deluxe Hotel has 4.

How many rooms are available at Hecco Deluxe Hotel

Hecco Deluxe Hotel has 15.

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More Reviews from Other Guests in Hecco Deluxe Hotel

Overall Ratings & Reviews Hecco Deluxe Hotel

Other sources (117)

7.8

Pleasant

From 117 reviews

Cleanliness

8.0

Room Comfort

7.8

Location

10.0

Service and Facilites

8.2

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Traveler Reviews Hecco Deluxe Hotel

Number of reviews per page

Top reviews

Fatima

Leisure Family

10.0

/10

Reviewed 13 week(s) ago

Expedia Group verified review

Wonderful location and great staff. Cafe was lovely. Be prepared for a lot of stairs.

Naida

Leisure

6.0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

Their internet goes in an out of service. Get more reliable internet. They should wash their toilets before guests arrive. Nice rooftop, but if it rains there is no coverage. I chose this spot for the location and view only. Otherwise I wouldn’t have chosen it. Also it is on the 9th floor so it’s nice and away from street traffic. Room is normal and clean otherwise, except Tue toilet rim. Also, during the rain, random street people entered the building to take shelter from rain, low security. Great for shopping and walking.

Vidal

Friends and Family

10.0

/10

Reviewed 22 week(s) ago

Hotels.com verified review

Staff very friendly beautiful Hotel just right in the heart of centre

Nathaniel

Friends and Family

10.0

/10

Reviewed 28 week(s) ago

Hotels.com verified review

emre

Leisure Family

8.0

/10

Reviewed 28 week(s) ago

Expedia Group verified review

Pros: Perfect location and great view. Hotel staff was friendly. Cons: Toilet seat was broken and high. Rooms are only accessible with lift at 9th floor. I was worrying what if the lift was broken. Also incase of a fire Im not sure what would happen.

Ahmer

8.0

/10

Reviewed 30 week(s) ago

Hotels.com verified review

The hotel is brilliantly placed, a maximum of 10 minutes walk from the old town. It one of the tallest buildings in the area so is easy to spot even if you're slightly lost. Be aware that the reception is on the 9th floor, accessible by lift but if your room is on the 2nd or 3rd floor then you only have stairs as there is no lift beyond the 9th floor. The restaurant terrace is a great place to enjoy a meal or a coffee and has great views of the city. This is a clean and comfortable hotel, well placed with friendly and helpful staff, i would definitely recommend. A big thanks to Alia on reception, she was super helpful and friendly and a real asset to the hotel.

Almin

Leisure

10.0

/10

Reviewed 47 week(s) ago

Expedia Group verified review

I loved

Verified traveler

4.0

/10

Reviewed 52 week(s) ago

Hotels.com verified review

Broken toilet seat, flooded shower room, poorly kempt bedrooms, bad housekeeping. I complained and fortunately the manager changed my room to a different one that didn’t have a broken toilet seat. However, I certainly won’t be staying at this hotel again. If I am to return to Sarajevo again, I will ensure I stay at a good hotel, this was possible one of the worst hotels I have stayed in. One positive though were the views from the bedrooms.

Mejrima

Leisure with Partner

4.0

/10

Reviewed 67 week(s) ago

Expedia Group verified review

The sunset view from the hotel was lovely, but unfortunately, that was the only highlight. The room and bathroom were dirty, with hair from previous guests everywhere. The bed was uncomfortable, and the furniture and appliances were outdated. To make matters worse, the staff offered no help or assistance. Overall, a very disappointing stay.

Usman

Friends and Family

6.0

/10

Reviewed 67 week(s) ago

Hotels.com verified review

Staff very friendly and location good. But hotel is all stairs so hard with luggage and too noisy when we stayed

Adela

Leisure with Partner

6.0

/10

Reviewed 68 week(s) ago

Expedia Group verified review

No elevators. Dirty rooms and bathroom. Toilet was not working properly. Unsafe.

Muahrem

2.0

/10

Reviewed 69 week(s) ago

Expedia Group verified review

Very old hotel.

Lucy

8.0

/10

Reviewed 70 week(s) ago

Hotels.com verified review

Great location hotel opposite eternal flame. Very walkable to all the sights of Sarajevo. Would have been good to know that reception is on the 9th floor, I arrived after a long trip late at night to find nothing and no one at the front of the hotel so panic set in. Luckily a cleaner arrived to inform me. Room was basic, some dodgy wiring but nothing that puts me off. Views across Sarajevo were amazing - corner windows in my room and ones that stretched the length of the bathroom meant I had views of the mountains. Went up to the roof terrace - didn’t eat or drink there but looked pretty special. Overall really liked the hotel

Verified traveler

8.0

/10

Reviewed 77 week(s) ago

Hotels.com verified review

Reception was amazing - lovely lovely lady. Great hospitality . Rooms and restaurants have incredible views of the city. Would defo go back.

Asim

Leisure Family

8.0

/10

Reviewed 78 week(s) ago

Expedia Group verified review

Staff was very helpful and kind

Ranko

Business and Leisure

10.0

/10

Reviewed 113 week(s) ago

Expedia Group verified review

Staff very friendly and professional

Kevin

Leisure

10.0

/10

Reviewed 114 week(s) ago

Expedia Group verified review

Ifeta

10.0

/10

Reviewed 120 week(s) ago

Hotels.com verified review

Perfect Old Town location. Room was nice and clean. Staff was friendly. Beautiful view of the city from hotel terrace. Reason I didn’t give it 5 star ⭐️ is they don’t send anyone with me to help with suitcases once I checked out and got off the elevator. I had to drag my 2 suitcases down by myself. This is the only thing I wasn’t happy 😃 with.

Emina

10.0

/10

Reviewed 122 week(s) ago

Expedia Group verified review

Location was in prime spot. If the goal is to stay and see the old city, then you were right in the middle of deal today and you don’t have to worry about getting a taxi to get there. All the eateries are there also.

Jasmin

Leisure

10.0

/10

Reviewed 175 week(s) ago

Expedia Group verified review

Friendly, close to everything with awesome view

Number of reviews per page

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.