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Grand Mercure Sao Paulo Ibirapuera
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Grand Mercure Sao Paulo Ibirapuera
Hotels
8.8
/10
Very Good
597 reviews
What Guests Say About Their Stay
Megan
10.0
/ 10
Absolutely lovely hotel! So peaceful, clean, and relaxing. Best hotel breakfast I have ever seen. The room was spacious and comfortable. Despite being near busy roads, the room was well sound-proofed and quiet at night. We enjoyed a great couple’s massage at the spa, too! All of the staff members were so kind! Only complaint was that it was not very easy or safe to walk to Ibirapuera Park, despite being so close. Otherwise, this hotel is perfect.
Daiane
10.0
/ 10
This is the second time I have stayed at this Hotel in one month, I was greeted so cordially by the Staff just like my first stay. My Check-In was quick , efficient and very attentive to any of my needs. My room was incredibly clean, the room so comfortable and spacious. I got in at 9pm and ordered room service, my food was tasty and warm and the service exceptional. I completely recommend staying at this hotel, it is worth it.
Daiane
10.0
/ 10
I love how everyone from the staff is always ready to help you in any way without you asking, everything looks so clean and pristine, I liked the Bakery and the Restaurant. My room was perfect, everything comfortable. The breakfast had many options and pastries to choose from, very delicious. The only thing I would say is that my tv did not have Netflix and only had local tv channels to go watch. I will definitely be staying at this hotel again.
In the Area
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Rua Sena Madureira, 1355, São Paulo, State of São Paulo, Brazil, 04021-051
Main Facilities
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Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
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Available Room Types in Grand Mercure Sao Paulo Ibirapuera
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What's around Grand Mercure Sao Paulo Ibirapuera
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Rua Sena Madureira, 1355, São Paulo, State of São Paulo, Brazil, 04021-051
Discover More About Grand Mercure Sao Paulo Ibirapuera
Location
Grand Mercure Sao Paulo Ibirapuera is a hotel in a good neighborhood, which is located at Sao Paulo .
About Grand Mercure Sao Paulo Ibirapuera
The hotel’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Grand Mercure Sao Paulo Ibirapuera exclusively for you.
Get precious and unforgettable moment during your stay at Grand Mercure Sao Paulo Ibirapuera.
All facilities in Grand Mercure Sao Paulo Ibirapuera
Others
Hotel Services
- Laundry service
- Multilingual staff
- Wedding service
- Luggage storage
- Express check-out
- Porter
- 24-hour Receptionist
- Concierge
Things to Do
- Beach umbrella
- Outdoor pool
- Spa
- Health club
- Garden
- Pool sun loungers
Public Facilities
- Others
- Coffee shop
- Elevator
- Restaurant
- Smoke-free area
- Safety deposit box
Business Facilities
- Conference room
- Conference center
- Meeting rooms
- Business center
- Conference rooms
General
- Parking
- Banquet
- Reception hall
Food and Drinks
- Bar
- Breakfast
Sports and Recreations
- Fitness center
- Tennis court
Transportation
- Valet parking (surcharge)
Connectivity
- Free WiFi
In-room Facilities
- TV
Accommodation Policy & General Information in Grand Mercure Sao Paulo Ibirapuera
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
- Fee for buffet breakfast: approximately BRL 109 for adults and BRL 54.5 for children
- Valet parking fee: BRL 64 per night (in/out privileges)
- Pet fee: BRL 200 per pet, per day
- Service animals are exempt from fees
- Rollaway bed fee: BRL 105.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards, debit cards, and cash
- Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
14:00 - 00:00
Check-out:
Before 12:00
Hotel policy is not yet available.
General Information
Popular Facilities | Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator |
Check-In / Check-Out Time | 14:00 - 00:00 - Before 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Grand Mercure Sao Paulo Ibirapuera | 219 |
Number of floors in Grand Mercure Sao Paulo Ibirapuera | 22 |
Another facilities in Grand Mercure Sao Paulo Ibirapuera | Laundry service, Multilingual staff, Wedding service, Luggage storage, Express check-out |
Frequently asked question in Grand Mercure Sao Paulo Ibirapuera
What are available facilities at Grand Mercure Sao Paulo Ibirapuera?
There are top facilites at Grand Mercure Sao Paulo Ibirapuera such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Grand Mercure Sao Paulo Ibirapuera?
The standard check-in time at Grand Mercure Sao Paulo Ibirapuera is starting from 14:00 - 00:00 while the latest check-out time is at Before 12:00
Does Grand Mercure Sao Paulo Ibirapuera provide breakfast?
Yes, Grand Mercure Sao Paulo Ibirapuera provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in Grand Mercure Sao Paulo Ibirapuera
Other sources (597)
8.8
Very Good
From 597 reviews
Cleanliness
9.0
Room Comfort
9.0
Location
7.4
Service and Facilites
8.8
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Traveler Reviews Grand Mercure Sao Paulo Ibirapuera
Number of reviews per page
20
40
Top reviews
Schemberly
Business and Leisure with Partner
6.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
Recepcionista nao prestou atencao no meu atendimento nem por um segundo, aparentememte um grupo estava chegando naquele dia e ele ficou prestando atencao no atendimento da colega o tempo todo e se metendo no atendimento dela ao inves de falar comigo e me apresentar a propriedade (horarios de funcionamento, onde estao localizados os restaurantes…) nao houve uma conversa durante 7minutos de check in e no final a unica “instrucao” dada foi de que o quarto era para nao fumantes e que eu deveria ler o keyholder para ter informacoes de horario. No frigobar haviam aguas vazias e todos os itens de dentro da geladeira estavam empoeirados e avisei isso 3 vezes e em nenhuma vez foi resolvido. O quarto estava bem limpo, roupas de cama, toalhas, tudo bem limpo e cheiroso. As camareiras fizeram um trabalho impecavel mas a recepcao tem muito a melhorar.
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Tristan
Business
10.0
/10
Reviewed 67 week(s) ago
Expedia Group verified review
Magnificent hotel. Highly recommend it.
Megan
Leisure with Partner
10.0
/10
Reviewed 76 week(s) ago
Expedia Group verified review
Absolutely lovely hotel! So peaceful, clean, and relaxing. Best hotel breakfast I have ever seen. The room was spacious and comfortable. Despite being near busy roads, the room was well sound-proofed and quiet at night. We enjoyed a great couple’s massage at the spa, too! All of the staff members were so kind! Only complaint was that it was not very easy or safe to walk to Ibirapuera Park, despite being so close. Otherwise, this hotel is perfect.
Read More
Ricardo
Business
10.0
/10
Reviewed 92 week(s) ago
Expedia Group verified review
Excellent stay at this hotel, very friendly and responsive staff!!
Robson
Business
4.0
/10
Reviewed 96 week(s) ago
Expedia Group verified review
Towels are old and thin, shampoo bottles empty and with mold, ac noisy and in your face
Daiane
Business and Leisure with Partner
10.0
/10
Reviewed 100 week(s) ago
Expedia Group verified review
This is the second time I have stayed at this Hotel in one month, I was greeted so cordially by the Staff just like my first stay. My Check-In was quick , efficient and very attentive to any of my needs. My room was incredibly clean, the room so comfortable and spacious. I got in at 9pm and ordered room service, my food was tasty and warm and the service exceptional. I completely recommend staying at this hotel, it is worth it.
Read More
Daiane
Business and Leisure
10.0
/10
Reviewed 105 week(s) ago
Expedia Group verified review
I love how everyone from the staff is always ready to help you in any way without you asking, everything looks so clean and pristine, I liked the Bakery and the Restaurant. My room was perfect, everything comfortable. The breakfast had many options and pastries to choose from, very delicious. The only thing I would say is that my tv did not have Netflix and only had local tv channels to go watch. I will definitely be staying at this hotel again.
Read More
Anja Brenes
Business with Partner
2.0
/10
Reviewed 143 week(s) ago
Expedia Group verified review
The Room Service was bad, they dont even answer the calls, not even the front desk. Very bad. I order towels and they brought them 1 hour later.
The hotel is old, not worthy.
John
Business
6.0
/10
Reviewed 150 week(s) ago
Hotels.com verified review
Good sized rooms. Service was mixed to disastrous. Check in was very friendly and good. First day I managed to order room service. From then on, literally any time I tried to phone reception or room service it would just ring out. Trying to get drinking water was impossible and highly frustrating.
Rooms are good size, but the bedding is poor. There was dirt on the bedsheets. The bedding is thin, pillows are small and lumpy.
Swimming pool is freezing - I enjoyed it as a plunge pool from the Sauna, but isn't functional as a pool. Gym is pretty good.
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Helberth
10.0
/10
Reviewed 191 week(s) ago
Hotels.com verified review
the hotel is located in a safe zone, close to Iberapuera Park, but not in a walking distance to a shopping mall
H
Business
8.0
/10
Reviewed 192 week(s) ago
Hotels.com verified review
Very well located hotel and a good price with excellent service and a good breakfast.
Verified traveler
Business and Leisure
10.0
/10
Reviewed 214 week(s) ago
Expedia Group verified review
Hotel muito bom , ótima localização
Verified traveler
Friends and Family Family
2.0
/10
Reviewed 281 week(s) ago
Expedia Group verified review
We try to negotiate at least one discount since we need to return immediately on the last flight from Sao Paulo to Miami due the Corona Virus and they are inflexible. We use the room for 4 hours only and we didn't have breakfast. They charge me a full rate + 1 bottle of water and the parking. We are very disappointed with the lack of consideration in one situation like that and we do not plan to return to this hotel.
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Verified traveler
Friends and Family
10.0
/10
Reviewed 282 week(s) ago
Expedia Group verified review
What a great hotel this is. You feel social staying here . It feels elegant, and the service you receive is top-of-the line. The breakfast every day, is fantastic. I looked forward to the coffee and the fresh fruits the most. They will also make anything you want.
I’m sorry, I could not find one negative here.
Verified traveler
Business
10.0
/10
Reviewed 284 week(s) ago
Hotels.com verified review
Great hotel in a great location.
Crystal
Business
8.0
/10
Reviewed 289 week(s) ago
Hotels.com verified review
Breakfast was worth it! excellent local selection and more. The walls/floor were thin--meaning I could hear my neighbors every move. Other than that I enjoyed my stay. The staff were professional, helpful for every question/need, and courteous.
Verified traveler
Business
10.0
/10
Reviewed 294 week(s) ago
Hotels.com verified review
Great stay as always. Been staying at this hotel since back when it was a Sofitel. Great hotel
Verified traveler
Leisure with Partner
10.0
/10
Reviewed 298 week(s) ago
Expedia Group verified review
Very nice place to stay overall. Only major problem mas the shower leaking through the box and flooding the whole bathroom at times due to a major design flaw.
Ricardo
Business
8.0
/10
Reviewed 306 week(s) ago
Hotels.com verified review
the building is awesome, nice style and personnel is very nice too.
Verified traveler
Leisure
8.0
/10
Reviewed 322 week(s) ago
Expedia Group verified review
A localização do hotel e boa na cidade de SP e próxima do aeroporto de Congonhas e Ibirapuera, porém o café da manhã e modesto comparado com outros hotéis da mesma categoria ...
Number of reviews per page
20
40
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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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