Hotel Serra da Estrela

Hotels
9.2
/10
Exceptional
468 reviews

What Guests Say About Their Stay

Paul

10.0
/ 10
overall very good. Surprised that the front desk did not speak any English, but still the staff was very nice. Also surprised that there is no ticket or document when I handed them the keys to the rental car. Usually you get a ticket or something proving you handed them your keys for the car. Again, overall very nice and loved the short distance to the main streets.

Debora

10.0
/ 10
Great location, stunning architecture, awesome amenities and extremely friendly staff. We absolutely enjoyed our stay!

Jennifer

10.0
/ 10
Amazing location and nice staff. Great breakfast. Our first room smelled of sewer so they gave us a new one which smelled much better. The kids play area was ok, needs to be refreshed.
In the Area
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Rua Mario Otoni Rezende, 160, Vila Capivari, Campos do Jordão, State of São Paulo, Brazil, 12460-000

Main Facilities

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Restaurant
Swimming Pool
24-Hour Front Desk
Parking
WiFi
Elevator
Hotel Serra da Estrela is located in area / city Campos do Jordão. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Hotel Serra da Estrela

Rua Mario Otoni Rezende, 160, Vila Capivari, Campos do Jordão, State of São Paulo, Brazil, 12460-000
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Discover More About Hotel Serra da Estrela

Location


Hotel Serra da Estrela is located in area / city Campos do Jordão.

About Hotel Serra da Estrela

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Hotel Serra da Estrela exclusively for you.

Hotel Serra da Estrela is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, Hotel Serra da Estrela is the right place to stay.

All facilities in Hotel Serra da Estrela

Others Hotel Serra da Estrela
Others

Hotel Services

  • Laundry service
  • Newspaper in lobby
  • Tours
  • Luggage storage
  • Porter
  • Multilingual staff
  • 24-hour Receptionist

Things to Do

  • Beach umbrella
  • Spa
  • Library
  • Sauna
  • Steam room

Public Facilities

  • Others
  • Restaurant
  • Smoke-free area
  • Safety deposit box
  • Elevator

General

  • Parking
  • Banquet
  • Terrace

Business Facilities

  • Meeting rooms
  • Business center
  • Computer station

Sports and Recreations

  • Game room
  • Billiard
  • Fitness center

Food and Drinks

  • Bar
  • Breakfast

Family-friendly Facilities

  • Children pool

Transportation

  • Valet parking

Connectivity

  • Free WiFi

In-room Facilities

  • TV

Accommodation Policy & General Information in Hotel Serra da Estrela

Important Note
  • Pet fee: BRL 100.00 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted

Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Hotel only accepts guests with minimum age of 20

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Hotel Serra da Estrela
78
Number of floors in Hotel Serra da Estrela
4
Another facilities in Hotel Serra da Estrela
Laundry service, Newspaper in lobby, Tours, Luggage storage, Porter

Frequently asked question in Hotel Serra da Estrela

What are available facilities at Hotel Serra da Estrela?
There are top facilites at Hotel Serra da Estrela such as Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Hotel Serra da Estrela?
The standard check-in time at Hotel Serra da Estrela is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Hotel Serra da Estrela provide breakfast?
Yes, Hotel Serra da Estrela provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Hotel Serra da Estrela
Hotel Serra da Estrela has a 3.5-star rating.
How many floors does Hotel Serra da Estrela have?
Hotel Serra da Estrela has 4.
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More Reviews from Other Guests in Hotel Serra da Estrela

9.2
Exceptional
From 468 reviews
Cleanliness

9.6

Room Comfort

9.0

Service and Facilites

9.4

Sort by
Most Relevant
Preferences
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Traveler Reviews Hotel Serra da Estrela

Number of reviews per page
20
40
Top reviews
Verified traveler
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 42 week(s) ago

Hotels.com verified review

Mattress was terrible!
Diego
10.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

Very good
Paul
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 156 week(s) ago

Expedia Group verified review

overall very good. Surprised that the front desk did not speak any English, but still the staff was very nice. Also surprised that there is no ticket or document when I handed them the keys to the rental car. Usually you get a ticket or something proving you handed them your keys for the car. Again, overall very nice and loved the short distance to the main streets.
Read More
Debora
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 158 week(s) ago

Expedia Group verified review

Great location, stunning architecture, awesome amenities and extremely friendly staff. We absolutely enjoyed our stay!
Jennifer
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 228 week(s) ago

Expedia Group verified review

Amazing location and nice staff. Great breakfast. Our first room smelled of sewer so they gave us a new one which smelled much better. The kids play area was ok, needs to be refreshed.
Jeanne
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 324 week(s) ago

Hotels.com verified review

Hotel muito bom, Servico excelente, cafe manha ate as 11h no domingo e maravilhoso
Marcelo
8.0
/10
Reviewed 355 week(s) ago

Hotels.com verified review

Everything was amazing but the restaurant was just vegan, making us getting around for eating
Geoff
10.0
/10
Reviewed 380 week(s) ago

Expedia Group verified review

Lovely hotel, staff were great. Great location. Really good facilities for families with young kids. We would have liked more options for breakfast.
Marcio
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Todos funcionarios educados e atenciosos, limpeza impecavel. Localizacao otima. Voltarei com certeza.
Mauren
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Estrutura excelente, quarto bom e equipe simpática. Vale destacar algo pontual: o alarme de incêndio disparou aproximadamente às 3:30 e entendo que isso pode de fato acontecer. O problema foi a falta de informação na madrugada, pois não sabíamos o que estava acontecendo e qual comportamento adotar. Também vale a pena uma manutenção no banheiro do quarto, pois o botão da descarga estava solto e acabou caindo da parede. De qualquer forma recomendo o hotel, pois a localização é ótima e a estrutura também. .
Read More
Rafael
8.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Gostei de tudo.
Andressa
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Excelente localização, café da manhã delicioso, quartos confortáveis e equipe maravilhosa.
Athanassios
8.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Excelente Hotel , só acho que poderia ter mais opções o cardápio, a não ser somente comida vegana
Lucas
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Excelente estadia. Café da manhã bem variado; hotel bem pertinho da Villa Capivari. Dá para ir a pé. E ainda possui academia. Conseguimos treinar antes de tomar café para sair. Recepção muito boa, em especial a Jennifer que nos atendeu. Parabéns. Com certeza será um hotel que voltaremos a nos hospedar.
Mirian
8.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Localização excelente, atendimento nota mil. Mas acho que o café da manhã poderiam melhorar para quem não é vegano. Teriam q oferecer mais qualidade de alimentos para não vegano. Não sei se voltarei a me hospedar novamente.
Kiara
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

A estadia foi excelente, atendimento, limpeza e localizacao.
Rafael
10.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Tudo sempre perfeito, o café da manhã com suas muitas opções veganas é sensacional! O restaurante idem, o melhor vegano de todos! As instalações são muito boas, tudo muito bem cuidado.
Marcia
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Lugar lindo, limpo, decoração excelente. Tudo de bom. Recomendo
LUIS ALBERTO
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

Não recomendo, pelo valor da diária e café da manhã nota 4, quartos sem ar condicionado
Joao
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

Excelente! localização, atendimento, limpeza, quarto. A comida é um diferencial, não sou vegetariana mas adorei a experiência.
Number of reviews per page
20
40

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Book Your Stay Now
Others 4 Hotel Serra da Estrela

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9.2
Exceptional
From 468 reviews
Cleanliness

9.6

Room Comfort

9.0

Service and Facilites

9.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel Serra da Estrela

Number of reviews per page
20
40
Top reviews
Verified traveler
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 42 week(s) ago

Hotels.com verified review

Mattress was terrible!
Diego
10.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

Very good
Paul
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 156 week(s) ago

Expedia Group verified review

overall very good. Surprised that the front desk did not speak any English, but still the staff was very nice. Also surprised that there is no ticket or document when I handed them the keys to the rental car. Usually you get a ticket or something proving you handed them your keys for the car. Again, overall very nice and loved the short distance to the main streets.
Read More
Debora
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 158 week(s) ago

Expedia Group verified review

Great location, stunning architecture, awesome amenities and extremely friendly staff. We absolutely enjoyed our stay!
Jennifer
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 228 week(s) ago

Expedia Group verified review

Amazing location and nice staff. Great breakfast. Our first room smelled of sewer so they gave us a new one which smelled much better. The kids play area was ok, needs to be refreshed.
Jeanne
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 324 week(s) ago

Hotels.com verified review

Hotel muito bom, Servico excelente, cafe manha ate as 11h no domingo e maravilhoso
Marcelo
8.0
/10
Reviewed 355 week(s) ago

Hotels.com verified review

Everything was amazing but the restaurant was just vegan, making us getting around for eating
Geoff
10.0
/10
Reviewed 380 week(s) ago

Expedia Group verified review

Lovely hotel, staff were great. Great location. Really good facilities for families with young kids. We would have liked more options for breakfast.
Marcio
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Todos funcionarios educados e atenciosos, limpeza impecavel. Localizacao otima. Voltarei com certeza.
Mauren
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Estrutura excelente, quarto bom e equipe simpática. Vale destacar algo pontual: o alarme de incêndio disparou aproximadamente às 3:30 e entendo que isso pode de fato acontecer. O problema foi a falta de informação na madrugada, pois não sabíamos o que estava acontecendo e qual comportamento adotar. Também vale a pena uma manutenção no banheiro do quarto, pois o botão da descarga estava solto e acabou caindo da parede. De qualquer forma recomendo o hotel, pois a localização é ótima e a estrutura também. .
Read More
Rafael
8.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Gostei de tudo.
Andressa
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Excelente localização, café da manhã delicioso, quartos confortáveis e equipe maravilhosa.
Athanassios
8.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Excelente Hotel , só acho que poderia ter mais opções o cardápio, a não ser somente comida vegana
Lucas
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Excelente estadia. Café da manhã bem variado; hotel bem pertinho da Villa Capivari. Dá para ir a pé. E ainda possui academia. Conseguimos treinar antes de tomar café para sair. Recepção muito boa, em especial a Jennifer que nos atendeu. Parabéns. Com certeza será um hotel que voltaremos a nos hospedar.
Mirian
8.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Localização excelente, atendimento nota mil. Mas acho que o café da manhã poderiam melhorar para quem não é vegano. Teriam q oferecer mais qualidade de alimentos para não vegano. Não sei se voltarei a me hospedar novamente.
Kiara
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

A estadia foi excelente, atendimento, limpeza e localizacao.
Rafael
10.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Tudo sempre perfeito, o café da manhã com suas muitas opções veganas é sensacional! O restaurante idem, o melhor vegano de todos! As instalações são muito boas, tudo muito bem cuidado.
Marcia
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Lugar lindo, limpo, decoração excelente. Tudo de bom. Recomendo
LUIS ALBERTO
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

Não recomendo, pelo valor da diária e café da manhã nota 4, quartos sem ar condicionado
Joao
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

Excelente! localização, atendimento, limpeza, quarto. A comida é um diferencial, não sou vegetariana mas adorei a experiência.
Number of reviews per page
20
40