What do past guests say about Hotel Serra da Estrela?

Hotel Serra da Estrela is well-known for its Cleanliness, Service and Facilites, Room Comfort, as reviewed by verified Traveloka guests.

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Hotel Serra da Estrela

Name: Hotel Serra da Estrela
Address: Rua Mario Otoni Rezende, 160, Vila Capivari, Campos do Jordão, State of São Paulo, Brazil, 12460-000, Rua Mario Otoni Rezende, 160, State of São Paulo, 12460-000, Brazil
Rating: 9.2

Hotels

9.2

/10

Exceptional

459 reviews

What Guests Say About Their Stay

Paul

10.0

/ 10

overall very good. Surprised that the front desk did not speak any English, but still the staff was very nice. Also surprised that there is no ticket or document when I handed them the keys to the rental car. Usually you get a ticket or something proving you handed them your keys for the car. Again, overall very nice and loved the short distance to the main streets.

Debora

10.0

/ 10

Great location, stunning architecture, awesome amenities and extremely friendly staff. We absolutely enjoyed our stay!

Jennifer

10.0

/ 10

Amazing location and nice staff. Great breakfast. Our first room smelled of sewer so they gave us a new one which smelled much better. The kids play area was ok, needs to be refreshed.

In the Area

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Rua Mario Otoni Rezende, 160, Vila Capivari, Campos do Jordão, State of São Paulo, Brazil, 12460-000

Main Facilities

Restaurant

Swimming Pool

24-Hour Front Desk

Parking

WiFi

Elevator

Hotel Serra da Estrela is located in area / city Campos do Jordão. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

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What's around Hotel Serra da Estrela

Rua Mario Otoni Rezende, 160, Vila Capivari, Campos do Jordão, State of São Paulo, Brazil, 12460-000

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Location

Hotel Serra da Estrela is located in area / city Campos do Jordão.

About Hotel Serra da Estrela

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Hotel Serra da Estrela exclusively for you.

Hotel Serra da Estrela is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, Hotel Serra da Estrela is the right place to stay.

All facilities in Hotel Serra da Estrela

Others

Hotel Services

Laundry service
Newspaper in lobby
Tours
Luggage storage
Porter
Multilingual staff
24-hour Receptionist

Things to Do

Beach umbrella
Spa
Library
Sauna
Steam room

Public Facilities

Others
Restaurant
Smoke-free area
Safety deposit box
Elevator

General

Parking
Banquet
Terrace

Business Facilities

Meeting rooms
Business center
Computer station

Sports and Recreations

Game room
Billiard
Fitness center

Food and Drinks

Bar
Breakfast

Family-friendly Facilities

Children pool

Transportation

Valet parking

Connectivity

Free WiFi

In-room Facilities

Accommodation Policy & General Information in Hotel Serra da Estrela

Important Note

Pet fee: BRL 100.00 per pet, per night
Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

Front desk staff will greet guests on arrival at the property.

Hotel only accepts guests with minimum age of 20

Check-in/Check-out Time

Check-in:

From 15:00

Check-out:

Before 12:00

Hotel policy is not yet available.

General Information

Popular Facilities	Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time	From 15:00 - to 12:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at Hotel Serra da Estrela	78
Number of floors in Hotel Serra da Estrela	4
Another facilities in Hotel Serra da Estrela	Laundry service, Newspaper in lobby, Tours, Luggage storage, Porter

Frequently asked question in Hotel Serra da Estrela

What are available facilities at Hotel Serra da Estrela?

There are top facilites at Hotel Serra da Estrela such as Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)

What is normal check-in & check-out time at Hotel Serra da Estrela?

The standard check-in time at Hotel Serra da Estrela is starting from From 15:00 while the latest check-out time is at Before 12:00

Does Hotel Serra da Estrela provide breakfast?

Yes, Hotel Serra da Estrela provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of Hotel Serra da Estrela

Hotel Serra da Estrela has a 3.5-star rating.

How many floors does Hotel Serra da Estrela have?

Hotel Serra da Estrela has 4.

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More Reviews from Other Guests in Hotel Serra da Estrela

Overall Ratings & Reviews Hotel Serra da Estrela

Other sources (459)

9.2

Exceptional

From 459 reviews

Cleanliness

9.4

Room Comfort

9.0

Service and Facilites

9.4

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Traveler Reviews Hotel Serra da Estrela

Number of reviews per page

Top reviews

Verified traveler

Friends and Family

8.0

/10

Reviewed 29 week(s) ago

Hotels.com verified review

Mattress was terrible!

Diego

10.0

/10

Reviewed 29 week(s) ago

Expedia Group verified review

Very good

Paul

Leisure with Friends

10.0

/10

Reviewed 142 week(s) ago

Expedia Group verified review

Debora

Leisure Family

10.0

/10

Reviewed 144 week(s) ago

Expedia Group verified review

Great location, stunning architecture, awesome amenities and extremely friendly staff. We absolutely enjoyed our stay!

Jennifer

Leisure with Children

10.0

/10

Reviewed 214 week(s) ago

Expedia Group verified review

Amazing location and nice staff. Great breakfast. Our first room smelled of sewer so they gave us a new one which smelled much better. The kids play area was ok, needs to be refreshed.

Jeanne

Friends and Family

10.0

/10

Reviewed 311 week(s) ago

Hotels.com verified review

Hotel muito bom, Servico excelente, cafe manha ate as 11h no domingo e maravilhoso

Marcelo

8.0

/10

Reviewed 341 week(s) ago

Hotels.com verified review

Everything was amazing but the restaurant was just vegan, making us getting around for eating

Geoff

10.0

/10

Reviewed 366 week(s) ago

Expedia Group verified review

Lovely hotel, staff were great. Great location. Really good facilities for families with young kids. We would have liked more options for breakfast.

Joao

Friends and Family

10.0

/10

Reviewed 14 week(s) ago

Hotels.com verified review

Excelente! localização, atendimento, limpeza, quarto. A comida é um diferencial, não sou vegetariana mas adorei a experiência.

Jairo C dos

10.0

/10

Reviewed 16 week(s) ago

Hotels.com verified review

Foi muito receptivo e aconchegante o hotel

Masahiro

8.0

/10

Reviewed 16 week(s) ago

Expedia Group verified review

Muito bom o atendimento.

RAUL ANTONIO

8.0

/10

Reviewed 17 week(s) ago

Hotels.com verified review

A estadia foi muito boa, estrutura excelente, quartos limpos, funcionários atenciosos. Ponto negativo: o café da manhã é extremamente vegano (salsicha de soja, mortadela de soja, etc.), tendo poucas opções não veganas, isso deixou muito a desejar.

André Gustavo

10.0

/10

Reviewed 18 week(s) ago

Hotels.com verified review

O quarto standard luxo é bom. Confortável. Pegamos um com uma vista bonita. O lado ruim é que se esquentar o quarto fica quente. Poderiam colocar pelo menos um ventilador de teto. O hotel é ótimo e muito bonito! O café da manhã é bom. Poucas opções não veganas. Poderiam pelo menos colocar mais um tipo de queijo. Gostamos muito. Nosso pet tbm foi muito bem tratado. Ótima localização!

Claudia

Friends and Family

10.0

/10

Reviewed 19 week(s) ago

Hotels.com verified review

Ótimo hotel e muito bem localizado. Café da manhã com qualidade e muitas variedades. Espaços comuns amplos e agradáveis.

Gerson

Friends and Family

10.0

/10

Reviewed 23 week(s) ago

Hotels.com verified review

Hotel muito bom, excelente localização, limpo, renovado, algumas ressalvas que não implicam nas avaliações, colchão muito duro e cardápio excessivamente direcionado ao veganismo .

Mario

10.0

/10

Reviewed 23 week(s) ago

Hotels.com verified review

Incrivel, excelente hotel e funcionarios sempre cordiais

AGUINALDO

10.0

/10

Reviewed 26 week(s) ago

Hotels.com verified review

Viagem perfeita !

Manoel j

10.0

/10

Reviewed 26 week(s) ago

Hotels.com verified review

Atendeu todas as minhas expectativas

Anacarla

Friends and Family

10.0

/10

Reviewed 26 week(s) ago

Hotels.com verified review

Hotel excelente ! Ckm

Luciane Aparecida

10.0

/10

Reviewed 28 week(s) ago

Hotels.com verified review

Hotel bem localizado no centrinho de Capivari, quarto confortável ,Buffet de cafe da manhã com várias opções ,piscina aquecida e atendimento excelente

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