Ibis Aruja

A nice place to stay 25 minutes from GRU

Service was a little stiff upin arrival and we were charged twice for our drinks. Issue was easily resolved in the morning tho. Room was well decorated and bed was comfortable. Breakfast was excellent.Would return if needed.

Good hotel, good place to sleep. It’s not close to anything as it is just alongside the highway, but a clean and nice place to sleep.

O prédio é novo, o cheiro de concreto dentro do apartamento ainda está muito forte, isso causou dor de cabeça durante a noite. Os funcionários não estão muito bem preparados para atender os clientes. O café da manhã estava excelente, o pessoal da cozinha foi bem atencioso, não faltou nada na minha opinião. No banheiro faltou xampu, não tinha suficiente para uso. Senti falta de toalha de rosto. A TV está instalada muito baixa, quase impossível assistir, a internet não funciona direito, não rodou nem Netflix. Precisa ajustar algumas coisas para ficar realmente bom.

My stay was a birthday gift I got from a client with whom I've worked for several years. We have grown to share many personal stories, so my client knew I was having trouble sleeping because of noise in my area. So the stay was a gift for me so I could have a better night sleep. However, there was constant noise coming from other rooms. I fell asleep only after 00:30, then I woke up at 4:30 a.m. to the sound of doors being constantly slammed. My alarm was set to 7:30 a.m., so I spent 3 hours trying to get some rest, unsuccessfully. I didn't call the reception to complain because I didn't want to go through the trouble of packing all my belongings and changing rooms! In the morning, I was feeling terrible and exhausted. At check-out, I explained my situation at the reception desk, but the two receptionists who were there, at a time when the reception was empty with no other guests, they told me there was nothing they could do. They just gave me the hotel's card and said I should call later. I asked if I could speak to the manager, but they said THERE WAS NO MANAGER ON SATURDAYS! Allegedly, the hotel has no manager on weekends! This is unimaginable! I was courteous all the time, and just tried to speak to someone responsible for the hotel and for the guests' well-being, but there was just no one to help me. So, I had a bad experience, which was supposed to be my birthday present, and the staff aren't willing to listen.

Excelente hotel

Cama dura, os quartos da frente, final ímpar, sofrem com o barulho da Dutra, a pia do banheiro é dentro do quarto ao lado da cama, horrível.

Muy bien Muy serviciales

Stay here 1 week Everything good Breakfast also good Front desk very kind Clean job also good

o hotel atende bem quem vai a trabalho. o quarto é confortavel e o banho é ótimo. Café da manha muitp bom e funciarios muito atenciosos e prestativos

Ótima estadia.

Acredito que a cozinha (cardapio) pode ser melhorado. Mosca voando sobre o cafe da manha, a meu ver, é inadmissivel. Nao ter quartos disponiveis com cama de casal. A cama de solteiro que dormi, o colchao saia da plataforma. Para um IBIS, nao dá pra entender. Nao ter uma sobremesa no jantar...

Superou a expectativa. Tudo funcionou corretamente.

Excelente opção para quem está em viagem

Hotel atendeu as expectativas. Viagem a trabalho.

Excelente estadias. Funcionários educados e prestativo.

Satisfatório

Tem momentos que ouve água pingando.

A good place to overnight on the road, close to the big highway.

Quarto com acessibilidade. Cama baixa... banheiro com box de cortina... molha todo banheiro. Ruim, bem ruim